Support and Coordination: Update the loan application with any missing data. Maintain notes within ... Ensure that borrowers can easily reach out through various channels (phone, email, chat) and ...
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Senior Technician, Dealer Support
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$35K - $45K/yr
You will be receiving and responding, via telephone, email, chat or SMS to technical customer ... support issues relating to all supported point of service (POS) products, to include dial-up ...
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Jeffersonville, IN · On-site
$35K - $45K/yr
You will be receiving and responding, via telephone, email, chat or SMS to technical customer ... support issues relating to all supported point of service (POS) products, to include dial-up ...
Senior Technician, Dealer Support
$35K - $45K/yr
You will be receiving and responding, via telephone, email, chat or SMS to technical customer ... support issues relating to all supported point of service (POS) products, to include dial-up ...
Senior Technician, Dealer Support
$35K - $45K/yr
You will be receiving and responding, via telephone, email, chat or SMS to technical customer ... support issues relating to all supported point of service (POS) products, to include dial-up ...
Specialist Customer Experience
Indianapolis, IN · On-site
$16.25 - $21.50/hr
... email, and chat support Reports To Customer Experience Manager * Anticipate customer needs and go above and beyond to ensure an efficient, seamless customer experience * Strive for first-contact ...
Specialist Customer Experience
Indianapolis, IN · On-site
$16.25 - $21.50/hr
... email, and chat support Reports To Customer Experience Manager * Anticipate customer needs and go above and beyond to ensure an efficient, seamless customer experience * Strive for first-contact ...
Responds to customer inquiries via phone, email, live chat, and written correspondence, ensuring a ... support required Knowledge, Skills and Abilities * Working knowledge of Google Suite, ServiceNow or ...
Responds to customer inquiries via phone, email, live chat, and written correspondence, ensuring a ... support required Knowledge, Skills and Abilities * Working knowledge of Google Suite, ServiceNow or ...
IT Field Support Technician
$25 - $28/hr
Provide first- and second-level technical support to users via phone, email, chat, and in-person * Troubleshoot hardware, software, and networking issues on Windows and/or macOS systems * Configure ...
IT Field Support Technician
$25 - $28/hr
Provide first- and second-level technical support to users via phone, email, chat, and in-person * Troubleshoot hardware, software, and networking issues on Windows and/or macOS systems * Configure ...
IT Field Support Technician
Avon, IN · On-site
$25 - $28/hr
Provide first- and second-level technical support to users via phone, email, chat, and in-person * Troubleshoot hardware, software, and networking issues on Windows and/or macOS systems * Configure ...
IT Field Support Technician
Avon, IN · On-site
$25 - $28/hr
Provide first- and second-level technical support to users via phone, email, chat, and in-person * Troubleshoot hardware, software, and networking issues on Windows and/or macOS systems * Configure ...
Customer Service Representative
$15.25 - $20.75/hr
You'll be the voice of Garage Door Doctor-supporting customers through phone, email, and chat while creating outstanding service experiences that keep them coming back. You'll: * Deliver top-notch ...
Customer Service Representative
$15.25 - $20.75/hr
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IT Support Technician, Level 1
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IT Support Technician, Level 1
$46K - $57K/yr
Respond to incoming IT support requests via phone, email, chat, and ticketing system * Troubleshoot Tier 1 technical issues related to hardware, software, and account access * Guide users through ...
IT Support Technician, Level 1
$46K - $57K/yr
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IT Support Technician, Level 1
$46K - $57K/yr
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IT Support Technician, Level 1
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$46K - $57K/yr
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Brownsburg, IN · On-site
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$18 - $21/hr
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Customer Service Representative
Indianapolis, IN · On-site
$18 - $21/hr
You'll be the voice of Garage Door Doctor-supporting customers through phone, email, and chat while creating outstanding service experiences that keep them coming back. You'll: * Deliver top-notch ...
Customer Service Representative
Indianapolis, IN · On-site
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Customer Service Representative
Indianapolis, IN · On-site
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Field support inquiries and engage with customers across all communication channels, including live chat, phone, email, and customer portal. * Diagnostic Collaboration: Work directly with customers ...
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Develop and facilitate marketing plans and provide support to property management to achieve ... email, chat, and telephone inquiries. * Respond to prospects within established service level ...
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Develop and facilitate marketing plans and provide support to property management to achieve ... email, chat, and telephone inquiries. * Respond to prospects within established service level ...
You will own the customer support experience across chat, email, and ticketing systems while helping to refine best practices - reporting to the Director of Client Success. This is a hybrid role ...
You will own the customer support experience across chat, email, and ticketing systems while helping to refine best practices - reporting to the Director of Client Success. This is a hybrid role ...
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Indianapolis, IN · On-site
You will own the customer support experience across chat, email, and ticketing systems while helping to refine best practices - reporting to the Director of Client Success. This is a hybrid role ...
Support Operations Lead
Indianapolis, IN · On-site
You will own the customer support experience across chat, email, and ticketing systems while helping to refine best practices - reporting to the Director of Client Success. This is a hybrid role ...
Support Operations Lead
Indianapolis, IN · On-site
You will own the customer support experience across chat, email, and ticketing systems while helping to refine best practices reporting to the Director of Client Success. This is a hybrid role based ...
Quick apply
Support Operations Lead
Indianapolis, IN · On-site
You will own the customer support experience across chat, email, and ticketing systems while helping to refine best practices reporting to the Director of Client Success. This is a hybrid role based ...
Order Processing Assistant
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$16 - $17/hr
Serves as a primary point of contact for customer inquiries, providing prompt and effective support across various channels, including phone, email, chat, and in-person. * Manages comprehensive phone ...
Quick apply
Order Processing Assistant
Indianapolis, IN · On-site
$16 - $17/hr
Serves as a primary point of contact for customer inquiries, providing prompt and effective support across various channels, including phone, email, chat, and in-person. * Manages comprehensive phone ...
Email Chat Support information
See Indiana salary details
$13.72 - $16.34
14% of jobs
$17.72 is the 25th percentile. Wages below this are outliers.
$16.34 - $18.96
21% of jobs
$18.96 - $21.58
14% of jobs
The median wage is $21.74 / hr.
$21.58 - $24.20
18% of jobs
$25.99 is the 75th percentile. Wages above this are outliers.
$24.20 - $26.83
12% of jobs
$26.83 - $29.45
6% of jobs
$29.45 - $32.07
4% of jobs
$32.07 - $34.69
3% of jobs
$34.69 - $37.31
3% of jobs
$37.31 - $39.93
3% of jobs
$39.93 - $42.55
1% of jobs
$13
$24
$42
How much do email chat support jobs pay per hour?
What does a typical workday look like for someone in an Email Chat Support role?
A typical workday in Email Chat Support involves responding to customer inquiries, troubleshooting issues, and tracking support tickets through email and live chat platforms. You’ll often work as part of a team, collaborating with other support agents and sometimes liaising with technical or sales departments to resolve customer concerns. The role usually requires multitasking between multiple conversations, maintaining professionalism, and meeting service level targets. Most positions offer structured shifts, often in a fast-paced environment, but may allow for remote or hybrid work arrangements depending on the employer.
What is an Email Chat Support job?
An Email Chat Support job involves assisting customers through email and chat communication. Responsibilities include answering inquiries, resolving issues, and providing product or service information promptly and professionally. This role requires strong written communication skills, attention to detail, and the ability to handle multiple conversations efficiently. It is commonly found in customer service, technical support, and e-commerce industries.
What are the key skills and qualifications needed to thrive in the Email Chat Support position, and why are they important?
To thrive as an Email Chat Support representative, you need excellent written communication skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and basic computer applications is often required. Patience, emotional intelligence, and strong problem-solving abilities help you manage customer concerns effectively. These skills are essential to provide accurate, courteous, and timely support that enhances customer satisfaction and brand reputation.

Full-time
Medical, Dental, Vision, Retirement
Posted 14 days ago
Lennar rating
8.0
Based on 46 frontline employees who took The Breakroom Quiz
21st of 80 rated construction
Job description
We are Lennar
Lennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities, and Associates by building quality homes and providing exceptional customer service, giving back to the communities in which we work and live in, and fostering a culture of opportunity and growth for our Associates throughout their career. Lennar has been recognized as a Fortune 500 company and consistently ranked among the top homebuilders in the United States.
A Career that Empowers You to Build Your Future
The Loan Officer Associate assists Loan Officers while developing skills and knowledge to become a Loan Officer in the future. The Loan Officer Associate will complete various on-line and classroom educational sessions while receiving operational and hands-on training by assisting the Loan Officer and Division Managers.
A career with purpose.
A career built on making dreams come true.
A career built on building zero defect homes, cost management, and adherence to schedules.
Your Responsibilities on the Team
Learning Development: Participate in formal training programs provided by the company. These programs cover various aspects of lending, including understanding different types of loans, assessing creditworthiness, and navigating the loan approval process. Train with manager on mortgage rate sheets in order to learn to accurately price and lock loans. Review various daily/weekly/monthly reports to learn the overall mortgage process from application to closing.
Continuous Education and Licensure: Successfully complete testing for mortgage licensing and appropriate state licensing as needed. Maintain up-to-date knowledge of RESPA through continuing education courses.
Support and Coordination: Update the loan application with any missing data. Maintain notes within the Loan Origination System to ensure complete exchange of information. Occasionally provide initial set up of the file.
Business Development and Customer Relations: Participate in builder and realtor functions to develop and maintain relationships. Work with Division Manager and Loan Officers on local marketing campaigns.
Customer-Centric Approach: Ensure that borrowers can easily reach out through various channels (phone, email, chat) and receive prompt responses. Act as a primary contact between our borrowers and their Loan Officers, schedule and conduct meetings as needed, to discuss any follow-up issues or items that need to be addressed.
Collaboration and Flexibility: Assist processors and closers in procuring loan documents from borrowers and other entities as needed. Engage and assist internal associates through various channels (phone, email, chat) and receive a prompt response. Flexible schedule, including weekends and evenings as needed.
Your Toolbox
Bilingual in English and Hindi or Punjabi highly preferred
High school diploma or equivalent
BA or BS preferred
Mortgage or banking experience (preferred)
Experience in articulating product or service features, benefits, and value
A genuine passion for going above and beyond to ensure customer satisfaction
Exceptional organizational abilities, keen attention to detail, and the ability to manage multiple priorities.
Proficient in using standard office software (e.g., Microsoft Office Suite)
Valid driver's license and reliable transportation
This description outlines the basic responsibilities and requirements for the position noted. This is not a comprehensive listing of all job duties of the Associates. Duties, responsibilities and activities may change at any time with or without notice.
During the course of your employment, you may be required to use, download, or access certain Company-approved tools, programs, applications, or systems. These resources may include, but are not limited to, applications designed for customer engagement, operational efficiency, data analysis, Artificial Intelligence (AI) tools, and other business functions.
Lennar is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws.
Life at Lennar
At Lennar, we are committed to fostering a supportive and enriching environment for our Associates, offering a comprehensive array of benefits designed to enhance their well-being and professional growth. Our Associates have access to robust health insurance plans, including Medical, Dental, and Vision coverage, ensuring their health needs are well taken care of. Our 401(k) Retirement Plan, complete with a $1 for $1 Company Match up to 5%, helps secure their financial future, while Paid Parental Leave and an Associate Assistance Plan provide essential support during life's critical moments. To further support our Associates, we provide an Education Assistance Program and up to $30,000 in Adoption Assistance, underscoring our commitment to their diverse needs and aspirations. From the moment of hire, they can enjoy up to three weeks of vacation annually, alongside generous Holiday, Sick Leave, and Personal Day policies. Additionally, we offer a New Hire Referral Bonus Program, significant Home Purchase Discounts, and unique opportunities such as the Everyone's Included Day. At Lennar, we believe in investing in our Associates, empowering them to thrive both personally and professionally. Lennar Associates will have access to these benefits as outlined by Lennar's policies and applicable plan terms. Visit Lennartotalrewards.com to view our suite of benefits.
Join the fun and follow us on social media to see what's happening at our company, and don't forget to connect with us on Lennar: Overview | LinkedIn
Lennar is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws.
About Lennar
Sourced by ZipRecruiter
Since 1954, Lennar has built over one million new homes for families across America. We build in some of the nation’s most popular cities, and our communities cater to all lifestyles and family dynamics, whether you are a first-time or move-up buyer, multigenerational family, or Active Adult.
Industry
Construction
Company size
5,001 - 10,000 Employees
Headquarters location
Miami, FL, US
Year founded
1954