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Eligibility Assistant Jobs (NOW HIRING)

DFR - Eligibility Assistant Working Lead - R2

Elkhart, IN · On-site

$19.25 - $25.75/hr

The Eligibility Assistant Working Lead will act as a liaison between Knowledge Services, DFR Management, and the Eligibility Assistants. The ideal candidate will be highly organized and have the ...

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Eligibility Assistant information

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How much do eligibility assistant jobs pay per hour?

As of Jul 4, 2026, the average hourly pay for eligibility assistant in the United States is $18.95, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $21.15 per hour, depending on experience, location, and employer.

What is an eligibility assistant?

An eligibility assistant is a professional who helps determine individuals' qualification for programs or benefits, often working with government agencies or healthcare providers. They review applications, verify information, and ensure compliance with eligibility criteria, frequently using specialized software or documentation. Strong attention to detail and knowledge of eligibility policies are essential for this role.

How can I make 2000 a week working from home?

An Eligibility Assistant can increase earnings by working extra hours, taking on additional cases, or seeking higher-paying remote opportunities within the role. Developing strong organizational and communication skills, and gaining relevant certifications, can also help qualify for higher-paying positions or freelance work that supplements income to reach $2000 weekly.

What jobs pay 4000 a week without a degree?

Eligibility Assistants typically do not earn $4,000 a week without a degree, as the role usually offers lower wages. High-paying jobs that can reach this level without a degree include certain sales positions, real estate brokers, commercial pilots, or skilled trades like electricians and plumbers with experience, but these often require specialized training or licensing. Most roles paying this amount consistently without a degree are in sales, entrepreneurship, or specialized trades that reward experience and skills over formal education.

What are the key skills and qualifications needed to thrive as an Eligibility Assistant, and why are they important?

To thrive as an Eligibility Assistant, you need a strong understanding of eligibility criteria, data entry, and basic administrative procedures, often supported by a high school diploma or equivalent. Familiarity with case management software, government benefits systems, and document management tools is typically required. Attention to detail, strong organizational skills, and effective communication are essential soft skills for this role. These capabilities ensure accurate processing of applications, compliance with regulations, and efficient service to clients seeking assistance.

What are some common challenges Eligibility Assistants face when handling client applications, and how can they be addressed?

Eligibility Assistants often encounter challenges such as incomplete documentation, tight deadlines, and complex eligibility requirements. To address these, it's important to maintain strong organizational skills, communicate clearly with applicants to gather missing information, and stay up to date with policy changes. Collaborating closely with team members and supervisors can also help ensure applications are processed efficiently and accurately, leading to better outcomes for both clients and the organization.

What is the best job for people with disabilities?

Eligibility Assistants can work in various settings, including government agencies and healthcare organizations, often offering accommodations and flexible schedules for employees with disabilities. Many roles require strong organizational skills and familiarity with assistive technologies to support clients effectively.

What does an Eligibility Assistant do?

An Eligibility Assistant is responsible for reviewing applications and supporting documents to determine if individuals qualify for various government or organizational programs, such as healthcare, food assistance, or unemployment benefits. They collect and verify information, explain program requirements, and help applicants complete the necessary paperwork. Additionally, they may answer questions from applicants, update records, and ensure compliance with relevant policies and regulations.

What is the difference between Eligibility Assistant vs Eligibility Specialist?

AspectEligibility AssistantEligibility Specialist
Required CredentialsHigh school diploma or equivalent; some roles may require certificationHigh school diploma; often additional certifications or training in healthcare or social services
Work EnvironmentAdministrative offices, healthcare facilities, government agenciesHealthcare settings, social service agencies, government programs
Employer & Industry UsagePublic assistance programs, healthcare providers, government agenciesMedicaid/Medicare programs, social services, healthcare organizations
Common Search & Comparison IntentUnderstanding entry-level roles assisting with eligibility processesSeeking detailed responsibilities and qualifications for specialized eligibility roles

Eligibility Assistants typically handle administrative tasks related to verifying eligibility, while Eligibility Specialists perform more in-depth assessments and decision-making regarding program qualifications. Both roles are essential in healthcare and social services, but Specialists usually require additional training or certifications for complex cases.

More about Eligibility Assistant jobs
What cities are hiring for Eligibility Assistant jobs? Cities with the most Eligibility Assistant job openings:
What are the most commonly searched types of Eligibility jobs? The most popular types of Eligibility jobs are:
What states have the most Eligibility Assistant jobs? States with the most job openings for Eligibility Assistant jobs include:
Infographic showing various Eligibility Assistant job openings in the United States as of June 2026, with employment types broken down into 2% As Needed, 73% Full Time, 20% Part Time, and 5% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $39,407 per year, or $18.9 per hour.
PUBLIC AID ELIGIBILITY ASSISTANT

PUBLIC AID ELIGIBILITY ASSISTANT

State of Illinois

Oregon, IL • On-site

$49K - $65K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted yesterday


State Of Illinois rating

7.8

Company rating: 7.8 out of 10

Based on 73 frontline employees who took The Breakroom Quiz

18th of 50 rated states


Job description

Job Requisition ID: 56535 

Opening Date: 06/16/2026
Closing Date: 06/30/2026
Agency: Department of Human Services
Class Title: PUBLIC AID ELIGIBILITY ASST - 35825 
Skill Option: None 
Bilingual Option: None
Salary: Anticipated Salary (Effective 7/1/26) $4,144-$5,429/month ($49,728-$65,148/year)
Job Type: Salaried
Category: Full Time 
County: Ogle
Number of Vacancies: 2
Bargaining Unit Code: RC028 Paraprofessional Human Services Employees, AFSCME
Merit Comp Code: 

This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.

While not required, a Resume/Curriculum Vitae (CV) is recommended. When applicable, titles that require specific coursework, professional license or certification will include a notation requesting the appropriate document(s) be uploaded in the Additional Documents section of your application. Failure to upload requested transcripts, license and/or proof of certification when specified may result in ineligibility. Please note that the Department of Human Services must verify proof of higher education for any degree earned (if applicable) regardless of vacancy title before any offer can be extended.

All applicants who want to be considered for this position MUST apply electronically through the illinois.jobs2web.com website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal.

Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.

Why Work for Illinois?

Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you're helping to improve schools, protect our natural resources, or support families in need, you're part of something bigger-something that touches the lives of every person who calls Illinois home.

No matter what state career you're looking for, we offer jobs that fit your life and your schedule-flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.

Position Overview

The Division of Family and Community Services is seeking to hire a Public Aid Eligibility Assistant located in Ogle County. Under direct supervision, performs routine casework support functions by screening and registering applications, sorting of incoming documents, maintaining office supplies and forms, and providing office receptionist functions for support staff. Identifies and sorts documents coming into the Family and Community Resource Center (FCRC). Prepares files protecting customer's confidential information, performs office receptionist duties, answers inquiries and/or directs person to professional staff, and enters information into the eligibility systems.

Essential Functions
  • Performs routine casework support functions by screening and registering applications, sorting of incoming documents, maintaining office supplies and forms, providing office receptionist functions for support staff.
  • Identifies and sorts documents coming into the Family and Community Resource Center (FCRC).
  • Prepares files protecting customer's confidential information, performs office receptionist duties, answers inquiries and/or directs person to professional staff, and enters information into the eligibility systems.
  • Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.
Minimum Qualifications
  • Requires knowledge, skill and mental development equivalent to the completion of high school.
  • Requires one (1) year of clerical supportive experience in the Department of Human Services or equivalent training and experience.

Work Hours: Mon-Fri, 8:30am-5:00pm, 1 hour unpaid lunch

Headquarter Location: 1001 W Pines Rd, Oregon, Illinois, 61061

Division of Family and Community Services

Region 2

Oregon/Ogle County

Work County: Ogle

Agency Contact: DHS.HiringUnit@illinois.gov

Posting Group: Social Services

About the Agency:

The Illinois Department of Human Services uplifts individuals and communities across Illinois.  Our mission is to respond to the needs of all people in Illinois so they can lead healthy, safe, and enriched lives.  Our vision is the future we are shaping with dignity and the well-being for everyone in Illinois.  Our values are the principles that guide us as we work to remove systemic barriers and create lasting opportunities with Compassion, Accessibility, Responsibility, and Equity.

As a State of Illinois employee, you will receive a robust benefit package that includes the following:

  • A Pension Program
  • Competitive Group Insurance Benefits including Health, Life, Dental and Vision Insurance
  • 3 Paid Personal Business Days annually
  • 12 Paid Sick days annually (Sick days carry over from year to year)
  • 10-25 days of Paid Vacation time annually - (10 days in year one of employment)
    • Benefit time modified for part-time, 12-hour, & non-standard work schedules (as applicable)
  • 13 Paid Holidays annually, 14 on even numbered years
  • Flexible Work Schedules (when available dependent upon position)
  • 12 Weeks Paid Parental Leave
  • Deferred Compensation Program - A supplemental retirement plan
  • Optional Pre-Tax Programs such as Medical Care Assistance Plan (MCAP), Dependent Care Assistance Plan (DCAP)
  • Federal Public Service Loan Forgiveness Program eligibility
  • GI Bill Training/Apprenticeship Benefits eligibility for qualifying Veterans
  • 5% Salary Differential for Bilingual Positions
  • Commuter Savings Program (Chicago only)

For more information about our benefits please follow this link: https://cms.illinois.gov/benefits/stateemployee.html

APPLICATION INSTRUCTIONS

Use the "Apply" button at the top right or bottom right of this posting to begin the application process.

If you are not already signed in, you will be prompted to do so. 

State employees should sign in to the career portal for State of Illinois employees - a link is available at the top left of the Illinois.jobs2web.com homepage in the blue ribbon. 

Non-State employees should log in on the using the "View Profile" link in the top right of the Illinois.jobs2web.com homepage in the blue ribbon.  If you have never before signed in, you will be prompted to create an account.

If you have questions about how to apply, please see the following resources:

State employees: Log in to the career portal for State employees and review the Internal Candidate Application Job Aid

Non-State employees: on Illinois.jobs2web.com - click "Application Procedures" in the footer of every page of the website.

State employees should include temporary assignment in the application profile. Temporary assignment verification forms can be uploaded to the Additional Documents section.

The main form of communication will be through email. Please check your "junk mail", "spam", or "other" folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:

  • donotreply@SIL-P1.ns2cloud.com
  • systems@SIL-P1.ns2cloud.com

What State Of Illinois employees say

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State of Illinois logo

About State of Illinois

Sourced by ZipRecruiter

The State of Illinois is not a traditional company, but rather a governmental entity encompassing diverse agencies and departments that serve the constituents of Illinois. Based in Illinois, United States, this governmental body communicates with its citizens through the official website illinois.gov. The website is a one-stop resource for Illinois residents to access information about the state's services, including education, healthcare, transportation, and public safety, among others.

Company size

11 - 50 Employees

Headquarters location

Springfield, IL, US

Year founded

2009

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