... energy services to industries in 19 states. But we're more than a leading energy company... and working at DTE is more than just a job. At DTE, we take great care of each other and our customers, and ...
... energy services to industries in 19 states. But we're more than a leading energy company... and working at DTE is more than just a job. At DTE, we take great care of each other and our customers, and ...
At DTE, we take great care of each other and our customers, and we use our energy to be a force for ... Leads a team of personnel responsible for safe, timely, cost-efficient, and quality service of ...
At DTE, we take great care of each other and our customers, and we use our energy to be a force for ... Leads a team of personnel responsible for safe, timely, cost-efficient, and quality service of ...
Gas Distribution (Pipeline) Engineer - Multiple Levels (Associate & Staff)
Grand Rapids, MI · On-site
... energy services to industries in 19 states. But we're more than a leading energy company... and working at DTE is more than just a job. At DTE, we take great care of each other and our customers, and ...
Gas Distribution (Pipeline) Engineer - Multiple Levels (Associate & Staff)
Grand Rapids, MI · On-site
... energy services to industries in 19 states. But we're more than a leading energy company... and working at DTE is more than just a job. At DTE, we take great care of each other and our customers, and ...
Lead Gas Recovery Technician - South
Needville, TX · On-site
$35.63 - $42.84/hr
... energy services to industries in 19 states. But we're more than a leading energy company... and working at DTE is more than just a job. At DTE, we take great care of each other and our customers, and ...
Lead Gas Recovery Technician - South
Needville, TX · On-site
$35.63 - $42.84/hr
... energy services to industries in 19 states. But we're more than a leading energy company... and working at DTE is more than just a job. At DTE, we take great care of each other and our customers, and ...
Engineer - Associate
Detroit, MI · On-site
... energy services to industries in 19 states. But we're more than a leading energy company... and working at DTE is more than just a job. At DTE, we take great care of each other and our customers, and ...
Engineer - Associate
Detroit, MI · On-site
... energy services to industries in 19 states. But we're more than a leading energy company... and working at DTE is more than just a job. At DTE, we take great care of each other and our customers, and ...
... energy services to industries in 19 states. But we're more than a leading energy company... and working at DTE is more than just a job. At DTE, we take great care of each other and our customers, and ...
New
... energy services to industries in 19 states. But we're more than a leading energy company... and working at DTE is more than just a job. At DTE, we take great care of each other and our customers, and ...
New
Engineer - Senior (Renewable Ops)
Detroit, MI · On-site
$103K - $141K/yr
... energy services to industries in 19 states. But we're more than a leading energy company... and working at DTE is more than just a job. At DTE, we take great care of each other and our customers, and ...
Engineer - Senior (Renewable Ops)
Detroit, MI · On-site
$103K - $141K/yr
... energy services to industries in 19 states. But we're more than a leading energy company... and working at DTE is more than just a job. At DTE, we take great care of each other and our customers, and ...
At DTE, we take great care of each other and our customers, and we use our energy to be a force for ... Leads a team of personnel responsible for safe, timely, cost-efficient, and quality service of ...
At DTE, we take great care of each other and our customers, and we use our energy to be a force for ... Leads a team of personnel responsible for safe, timely, cost-efficient, and quality service of ...
... energy services to industries in 19 states. But we're more than a leading energy company... and working at DTE is more than just a job. At DTE, we take great care of each other and our customers, and ...
... energy services to industries in 19 states. But we're more than a leading energy company... and working at DTE is more than just a job. At DTE, we take great care of each other and our customers, and ...
... energy services to industries in 19 states. But we're more than a leading energy company... and working at DTE is more than just a job. At DTE, we take great care of each other and our customers, and ...
... energy services to industries in 19 states. But we're more than a leading energy company... and working at DTE is more than just a job. At DTE, we take great care of each other and our customers, and ...
... energy services to industries in 19 states. But we're more than a leading energy company... and working at DTE is more than just a job. At DTE, we take great care of each other and our customers, and ...
... energy services to industries in 19 states. But we're more than a leading energy company... and working at DTE is more than just a job. At DTE, we take great care of each other and our customers, and ...
... energy services to industries in 19 states. But we're more than a leading energy company... and working at DTE is more than just a job. At DTE, we take great care of each other and our customers, and ...
... energy services to industries in 19 states. But we're more than a leading energy company... and working at DTE is more than just a job. At DTE, we take great care of each other and our customers, and ...
Senior Analyst - Major Accounts
$87K - $115K/yr
... energy services to industries in 19 states. But we're more than a leading energy company... and working at DTE is more than just a job. At DTE, we take great care of each other and our customers, and ...
New
Senior Analyst - Major Accounts
$87K - $115K/yr
... energy services to industries in 19 states. But we're more than a leading energy company... and working at DTE is more than just a job. At DTE, we take great care of each other and our customers, and ...
New
... energy services to industries in 19 states. But we're more than a leading energy company... and working at DTE is more than just a job. At DTE, we take great care of each other and our customers, and ...
... energy services to industries in 19 states. But we're more than a leading energy company... and working at DTE is more than just a job. At DTE, we take great care of each other and our customers, and ...
... energy services to industries in 19 states. But we're more than a leading energy company... and working at DTE is more than just a job. At DTE, we take great care of each other and our customers, and ...
... energy services to industries in 19 states. But we're more than a leading energy company... and working at DTE is more than just a job. At DTE, we take great care of each other and our customers, and ...
Gas Recovery Technician - South
Needville, TX · On-site
$28.03 - $34.19/hr
... energy services to industries in 19 states. But we're more than a leading energy company... and working at DTE is more than just a job. At DTE, we take great care of each other and our customers, and ...
Gas Recovery Technician - South
Needville, TX · On-site
$28.03 - $34.19/hr
... energy services to industries in 19 states. But we're more than a leading energy company... and working at DTE is more than just a job. At DTE, we take great care of each other and our customers, and ...
Gas Recovery Technician - South
Needville, TX · On-site
$28.03 - $34.19/hr
... energy services to industries in 19 states. But we're more than a leading energy company... and working at DTE is more than just a job. At DTE, we take great care of each other and our customers, and ...
Gas Recovery Technician - South
Needville, TX · On-site
$28.03 - $34.19/hr
... energy services to industries in 19 states. But we're more than a leading energy company... and working at DTE is more than just a job. At DTE, we take great care of each other and our customers, and ...
Gas Distribution (Pipeline) Engineer - Multiple Levels (Senior & Principal)
Grand Rapids, MI · On-site
... energy services to industries in 19 states. But we're more than a leading energy company... and working at DTE is more than just a job. At DTE, we take great care of each other and our customers, and ...
Gas Distribution (Pipeline) Engineer - Multiple Levels (Senior & Principal)
Grand Rapids, MI · On-site
... energy services to industries in 19 states. But we're more than a leading energy company... and working at DTE is more than just a job. At DTE, we take great care of each other and our customers, and ...
Lead Gas Recovery Technician - South
Needville, TX · On-site
$35.63 - $42.84/hr
... energy services to industries in 19 states. But we're more than a leading energy company... and working at DTE is more than just a job. At DTE, we take great care of each other and our customers, and ...
Lead Gas Recovery Technician - South
Needville, TX · On-site
$35.63 - $42.84/hr
... energy services to industries in 19 states. But we're more than a leading energy company... and working at DTE is more than just a job. At DTE, we take great care of each other and our customers, and ...
Wellfield Gas Recovery Technician - South
Angleton, TX · On-site
$28.03 - $34.19/hr
... energy services to industries in 19 states. But we're more than a leading energy company... and working at DTE is more than just a job. At DTE, we take great care of each other and our customers, and ...
Wellfield Gas Recovery Technician - South
Angleton, TX · On-site
$28.03 - $34.19/hr
... energy services to industries in 19 states. But we're more than a leading energy company... and working at DTE is more than just a job. At DTE, we take great care of each other and our customers, and ...
Dte Energy Customer Service information
See salary details
$9.86 - $11.41
2% of jobs
$11.41 - $12.96
4% of jobs
$12.96 - $14.51
11% of jobs
$15.37 is the 25th percentile. Wages below this are outliers.
$14.51 - $16.06
15% of jobs
The median wage is $17.49 / hr.
$16.06 - $17.61
20% of jobs
$17.61 - $19.17
15% of jobs
$20.23 is the 75th percentile. Wages above this are outliers.
$19.17 - $20.72
13% of jobs
$20.72 - $22.27
7% of jobs
$22.27 - $23.82
6% of jobs
$23.82 - $25.37
4% of jobs
$25.37 - $26.92
3% of jobs
$9
$18
$26
How much do dte energy customer service jobs pay per hour?
As of Aug 14, 2026, the average hourly pay for dte energy customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.
What are some common challenges faced by DTE Energy Customer Service representatives, and how are they supported in overcoming them?
DTE Energy Customer Service Representatives often encounter challenges such as handling high call volumes, addressing complex billing questions, and assisting customers experiencing service outages or emergencies. To help manage these situations, representatives receive thorough training on company policies, customer communication, and problem-solving techniques. Additionally, they work closely with team leads and have access to escalation procedures, ensuring they can provide accurate information and timely solutions. The company also fosters a supportive environment that encourages collaboration and ongoing professional development.
What are the key skills and qualifications needed to thrive as a DTE Energy Customer Service representative?
To thrive as a DTE Energy Customer Service Representative, you need strong communication abilities, problem-solving skills, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and basic computer applications is typically required. Patience, active listening, and a customer-oriented attitude are essential soft skills for resolving customer inquiries effectively. These competencies are crucial for ensuring customer satisfaction, efficient issue resolution, and maintaining the company’s reputation.
What is the difference between Dte Energy Customer Service vs Dte Energy Meter Reader?
| Aspect | Dte Energy Customer Service | Dte Energy Meter Reader |
|---|---|---|
| Required Credentials | High school diploma; customer service experience | High school diploma; basic technical knowledge |
| Work Environment | Office and call center settings | Fieldwork, outdoor environment |
| Employer & Industry Usage | Utility customer support | Utility meter reading and data collection |
While Dte Energy Customer Service representatives handle customer inquiries and billing issues primarily in office settings, Dte Energy Meter Readers work outdoors to collect usage data. Both roles are essential in the utility industry, requiring high school education and some technical knowledge, but differ in work environment and daily tasks.
What skills are needed for Dte Energy Customer Service jobs?
Dte Energy Customer Service representatives need strong communication and problem-solving skills to assist customers effectively. They should be able to handle inquiries, use customer service software, and work in a team environment, often requiring attention to detail and basic technical knowledge of utility services.
What does a DTE Energy Customer Service representative do?
A DTE Energy Customer Service representative assists customers with inquiries related to their energy accounts, such as billing questions, payment options, service outages, and starting or stopping service. They handle requests and complaints via phone, email, or online chat, working to resolve issues efficiently and professionally. Their goal is to ensure customer satisfaction by providing accurate information and support for all DTE Energy services.
More about Dte Energy Customer Service jobs
What cities are hiring for Dte Energy Customer Service jobs?
Cities with the most Dte Energy Customer Service job openings:
What states have the most Dte Energy Customer Service jobs?
States with the most job openings for Dte Energy Customer Service jobs include:
What job categories do people searching Dte Energy Customer Service jobs look for?
The top searched job categories for Dte Energy Customer Service jobs are:
Gas Distribution (Pipeline) Engineer - Multiple Levels (Associate & Staff)
Grand Rapids, MI
Full-time
Re-posted 17 days ago
DTE Energy rating
8.6
Based on 60 frontline employees who took The Breakroom Quiz
11th of 53 rated energy and utility
Job description
DTE is one of the nation's largest diversified energy companies. Our electric and gas companies have fueled our customer's homes and Michigan's progress for more than a century. And as Michigan's largest source of renewable energy, we're creating a cleaner, healthier environment to power our future. We're also serving communities beyond Michigan, where our affiliated businesses offer renewable energy, emission control technologies, and energy services to industries in 19 states.
But we're more than a leading energy company... and working at DTE is more than just a job. At DTE, we take great care of each other and our customers, and we use our energy to be a force for growth and prosperity in our communities. When you join us, you'll be part of a team that welcomes, recognizes, and celebrates differences and values everyone's health, safety, and wellbeing. Are you ready to make that kind of difference? Bring your energy to DTE. Together, we can achieve great things.
Testing Required:
Hybrid Role: This role is hybrid, with an established schedule of in-person work required at an assigned work location. Any remote work is expected to be performed from an employee's primary residence, unless allowed (or prohibited) through the Company's remote work guidelines.
Emergency Response: Yes - Must be available to perform a primary assignment in support of DTE's emergency response to storms or other events that impact service to our customers.
Job Summary
- Intermediate level engineer responsible for independently evaluating, selecting and applying standard engineering techniques, procedures and criteria. Uses judgement in applying or recommending adaptions and modifications. Typical assignments are in the areas of engineering or scientific design, problem solving, and technical support for the optimum operation and maintenance of company assets. Participates on teams of field employees, technicians, engineers and other personnel.
Key Accountabilities
- Performs engineering assignments, proposing solutions to engineering related problems.
- Works with experienced professionals to recommend and implement timely solutions involving routine engineering, design, operation, maintenance of company assets and market optimization.
- Collaborates with more experienced engineers to provide follow-up and engineering assistance on defined problems within time and budget constraints.
- Develops models and analyzes data in order to recommend solutions and/or improvements in processes and programs; develops and presents presentations to all levels of management and/or external parties.
- May provide field engineering assistance or technical support.
- Keeps up to date on current technology and market/technology trends.
Minimum Education & Experience Requirements
- Bachelor's Degree in Engineering or Engineering Technology and a minimum of 0 - 2 years of job relevant experience.
- Individuals who will be obtaining their degree within nine months from submitting interest will be considered; however, verification of the degree will be required prior to starting in the job.
Other Qualifications
Preferred
- Master's Degree in Engineering or job relevant discipline
- Natural Gas Customer Meter and Regulator station design experience
- Experience in Synergi Gas hydraulic modeling software
- Knowledge of DTE Gas's natural gas distribution system
- Part 192 Gas Distribution Experience
Other Requirements
- Proficiency in Microsoft Office programs, primarily Excel and Word
- Intermediate analytical and problem solving skills
- Strong time management, prioritization, and organization skills
- Proficient communication and interpersonal skills
Additional Information
Incumbents may engage in all or some combination of the activities and accountabilities, and utilize a variety of the competencies cited in this description depending upon the organization and role to which they are assigned. This description is intended to describe the general nature and level of work performed by incumbents in this job. It is not intended as an all-inclusive list of accountabilities or responsibilities, nor is it intended to limit the rights of supervisors or management representatives to assign, direct and control the work of employees under their supervision.
#DNP
PRIVACY NOTICE TO CALIFORNIA JOB APPLICANTS
At DTE Energy, we are committed to providing an inclusive workplace where everyone feels welcome and a sense of belonging. We seek individuals with a heart for service, a passion to help our communities prosper, and ideas to help shape the future of energy. We are proud to be an equal opportunity, employer that considers all qualified applicants without regard to race, color, sex, sexual orientation, gender identity, age, religion, disability, national origin, citizenship, height, weight, genetic information, marital status, pregnancy, protected veteran status or any other status protected by applicable federal and/or state laws.
What DTE Energy employees say
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Benefits
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About DTE Energy
Sourced by ZipRecruiter
Industry
Utilities
Company size
10,000+ Employees
Headquarters location
Detroit , MI, US