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Program Coordinator - Dependency Drug Court Substance Use Disorder (SUD) Coordination (DDCSC) - Bilingual

Position Overview

Under the supervision of the Behavioral Health Administrative Manager, the Program Coordinator for the Dependency Drug Court Substance Use Disorder (SUD) Coordination Program provides administrative and programmatic support to ensure timely, effective, and client-centered coordination of services for participants involved in the Juvenile Dependency Court system or referred through Child and Family Well- Being (CFWB). Program Coordinator serves as the primary point of contact for the program intake line and assigns participants to Substance Use Specialists, and supports day-to-day program operations under the direction of the Program Manager. Responsible for completing documents and reports and submitting them within deadlines, proofreading, file management, quality assurance, data entry, intake, and program specific projects. Must be a multi-tasker with consistent attention to detail, establishing priorities and meeting deadlines.

Candidate must be proficient in necessary applications, and understand necessities of confidentiality. Responsible for and provides clerical assistance to program staff members. The Program Coordinator works as an important and valued part of a multi-disciplinary team.

Duties include but are not limited to:

• Manage the program intake line and respond to referrals from the Juvenile Dependency Court, Child and Family WellBeing (CFWB), treatment providers, and community partners.
• Conduct intake coordination, collect referral information, and ensure timely assignment of participants to Substance Use Specialists based on program needs and staff capacity.
• Support implementation of program policies and procedures consistent with Dependency Drug Court requirements and best practices.
• Creates and monitors client's charts, assures that administrative documentation is complete and correct.
• Prepares official reports that are submitted to San Diego County Behavioral Health Services. Utilizes MHoms systems to run reports, analyzes and enters data to prepare contract documents
• Maintains office files and establishes, develops, and maintains filing system.
• Maintains and organizes HIPAA rooms in compliance with industry standards
• Data input/management utilizing Microsoft Access/Excel or other data management software
• Completes work order requests, provides some office management
• Trains new staff on program administrative processes, including assessment and discharge administrative documentation.
• Participate in all required meetings and trainings
• Attend agency, collaboration, and community meetings as needed
• Other duties as assigned

Requirements

BA, AA or HS diploma + 2 years directly related experience. Bilingual (English-Spanish). Nonprofit experience preferred. Knowledge of and respect for diverse cultures. Accurate spelling, grammatical usage and excellent communication skills. Knowledge of MS Word, including strong formatting skills. Good working knowledge of MS Excel, Outlook, and other current software as necessary. Knowledge of SmartCare, Optum, MHoms and DCR systems are a plus. Requires strong time management skills, attention to detail, and organizational skills. Ability to perform tasks in an organized manner with accuracy and attention to detail. Required proficiency in basic word processing, spreadsheet and database programs. Reliable transportation.

Compensation

$23-$25 per hour. Eligible for full employer paid benefits. Additional bilingual pay available.

As part of our commitment to ensuring the safety and well-being of our clients and maintaining the integrity of our workplace, North County Lifeline conducts comprehensive background and drug screening processes for all prospective employees. This includes, but is not limited to:

• Driving Record Check: Verification through the Department of Motor Vehicles (DMV) to ensure a good standing driving record.
• Employment Verification: Confirmation of your employment history to verify your experiences and qualifications.
• Reference Checks: Contacting provided references to gain insights into your work ethic, professionalism, and suitability for the role.
• Tuberculosis (TB) Screening: A TB test to ensure the health and safety of our clients and staff, in line with public health recommendations.
• Drug Screening: A 10-panel non-DOT drug test to screen for the presence of common illicit substances, ensuring a drug-free workplace.
• Criminal Background Checks: Comprehensive checks through the Department of Justice (DOJ), FBI, and Child Abuse Index to identify any history that may impact your suitability for employment, particularly in roles involving vulnerable populations.

These screenings are a vital part of our hiring process and must be successfully completed for employment eligibility. North County Lifeline is dedicated to fair and responsible hiring practices and ensures that all screenings are conducted in accordance with applicable laws and regulations, respecting the privacy and rights of all candidates. We appreciate your understanding and cooperation in this process, aimed at creating a safe and productive work environment for everyone.