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JUBILEE MINISTRIES INC.

DONOR SERVICES ASSOCIATE

Palmyra, PA · On-site

$15.50 - $20.75/hr

Have a heart for service and alignment with our Christian values * Hands-on Problem-Solver * Attention to Detail but at a fast pace * Most Reliable * Hard worker The Details Schedule: Monday ...

Apply Early

Jubilee Ministries

DONOR SERVICES ASSOCIATE

Palmyra, PA · On-site

$15.50 - $20.75/hr

Have a heart for service and alignment with our Christian values * Hands-on Problem-Solver * Attention to Detail but at a fast pace * Most Reliable * Hard worker The Details Schedule: Monday ...

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How much do donor services associate jobs pay per hour?

As of Jul 6, 2026, the average hourly pay for donor services associate in the United States is $19.01, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $20.19 per hour, depending on experience, location, and employer.

What are some common challenges faced by Donor Services Associates, and how can they be managed effectively?

Donor Services Associates often juggle multiple tasks such as responding to donor inquiries, processing gifts, and maintaining accurate records. A common challenge is balancing high volumes of communication while ensuring every donor feels valued and informed. Effective time management, attention to detail, and leveraging database tools can help manage these demands. Collaborating closely with fundraising and communications teams also ensures consistency and accuracy in donor relations.

What is a Donor Services Associate?

A Donor Services Associate is a professional who supports non-profit organizations by managing donor records, processing donations, and ensuring accurate and timely acknowledgment of contributions. They often act as a liaison between the organization and its donors, answering questions and resolving issues related to giving. Their role is essential for maintaining positive donor relationships and supporting the organization’s fundraising efforts. Donor Services Associates may also help organize donor events, generate reports, and assist with campaigns.

What are the key skills and qualifications needed to thrive as a Donor Services Associate, and why are they important?

To excel as a Donor Services Associate, you need strong organizational skills, attention to detail, and experience in customer service or fundraising, often supported by a bachelor's degree. Familiarity with donor management systems (such as Raiser's Edge or Salesforce), data entry tools, and proficiency in Microsoft Office is highly valued. Outstanding communication, problem-solving abilities, and a donor-centric mindset are crucial soft skills. These qualifications ensure accurate record-keeping, positive donor interactions, and effective support for fundraising goals.
More about Donor Services Associate jobs
What are the most commonly searched types of Donor Services jobs? The most popular types of Donor Services jobs are:
What states have the most Donor Services Associate jobs? States with the most job openings for Donor Services Associate jobs include:
What job categories do people searching Donor Services Associate jobs look for? The top searched job categories for Donor Services Associate jobs are:
Donor Services Associate jobs near you
Infographic showing various Donor Services Associate job openings in the United States as of June 2026, with employment types broken down into 87% Full Time, 12% Part Time, and 1% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $39,549 per year, or $19 per hour.
Donor Services Associate I

Donor Services Associate I

Goodwill Industries of the Inland Northwest

Moscow, ID • On-site

$16.31/hr

Full-time, Part-time

Posted 24 days ago

Be an early applicant

Job description

Closes: 7/12/26 - Moscow, ID - Full &/or Part-time/Hourly

Wage: $16.31 p/h

Employment Benefits: https://discovergoodwill.org/benefits/

Summary:
Accept donated goods from the public. Maintain area in a neat and orderly manner both inside and outside. If located in a facility, assist in other areas of the store as needed. Part-time positions may be available with some benefits. Must pass background check.
Essential Functions:
• Provide outstanding customer service.
• Greet donors at their vehicle.
• Assist in unloading acceptable donations in a timely and courteous manner.
• Thank donor for donations and ensure a receipt is offered to each donor, regardless of size of donation.
• Maintain a well-groomed appearance and acceptable dress in compliance with Goodwill Industries of the Inland Northwest's Dress Code. This includes issued items such as DSC vests.
• Prepare records and reports, as requested.
• Keep supervisor informed of problems and suggestions related to the job.
• Store DSA's will perform other duties in production and retail as assigned.
• Comply with all Goodwill Industries of the Inland Northwest policies, CARF standards, and safety regulations.
• Sort donations according to current Goodwill Industries of the Inland Northwest requirements.
• Store DSA's will ensure donations are secure and appropriate sort is performed indoors.
• Keep donation area neat, clean, and orderly.
• Ensure equipment is in good working order.
• Maintain an accurate count of donors on the DSC Worksheet.
• Ensure the DSC is properly closed and locked at closing (please refer to Operating Manual).
• Call supervisor at beginning of each shift to report in and advise of condition of DSC site and donor counts.
• Report any maintenance or safety discrepancies immediately to your supervisor.
• Attend department, organization and other meetings/training as required.
• Work collaboratively with Workforce and Family Services to provide participant services.
Follow all policies, procedures, and directives of Goodwill Industries assuring safety of personnel or property.
• Properly wear and maintain all required Personal Protective Equipment (PPE).
• Maintain agency confidentiality. Violation of confidentiality is cause for immediate dismissal.
• Comply with all health, safety and fire standards and all local, state and federal regulations (WISHA & OSHA).
• Other duties as assigned.

OUR MISSION

Goodwill Industries of the Inland Northwest helps people build independence within the communities we serve.

OUR VISION

We at Goodwill Industries of the Inland Northwest will be satisfied only when every person we serve has the opportunity to achieve his or her fullest potential as an individual, enriching our communities.

OUR VALUES

Respect
We treat all people with dignity and respect. We put people first and believe in the potential of individuals to make positive changes in their lives. We pursue and celebrate diversity. We continually seek to exceed the expectations of all of our stakeholders: donors, customers, participants, employees, volunteers, and community partners.
Quality
We provide programs that are high quality, effective, and relevant to the changing needs of the communities we serve. We place a high priority on safety in all that we do.
We embrace innovation, continuous improvement, creativity, collaboration, and change.
Responsibility
We continually strive to meet the highest ethical standards. Stewardship: we honor our heritage by being socially, professionally, financially, and environmentally responsible.
We believe in our accountability to our constituents, each other, and ourselves.


Job Posted by ApplicantPro