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Donor Services Associate Jobs (NOW HIRING)

Versiti, Inc.

Educator Donor Services

Dayton, OH · On-site

Position Summary Under the direction of the Manager Donor Services Training, is responsible for ... Associate's Degree preferred * Education/Training experience or certificate in education preferred ...

Versiti, Inc.

Educator Donor Services

Dayton, OH

Under the direction of the Manager Donor Services Training, is responsible for delivering Training ... Associate's Degree preferred * Education/Training experience or certificate in education preferred ...

Versiti, Inc.

Educator Donor Services

Dayton, OH · On-site

Position Summary Under the direction of the Manager Donor Services Training, is responsible for ... Associate's Degree preferred * Education/Training experience or certificate in education preferred ...

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How much do donor services associate jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for donor services associate in the United States is $19.01, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $20.19 per hour, depending on experience, location, and employer.

What is a donor services associate?

A Donor Services Associate is a professional who supports non-profit organizations by managing donor records, processing donations, and ensuring accurate and timely acknowledgment of contributions. They often act as a liaison between the organization and its donors, answering questions and resolving issues related to giving. Their role is essential for maintaining positive donor relationships and supporting the organization’s fundraising efforts. Donor Services Associates may also help organize donor events, generate reports, and assist with campaigns.

What are the key skills and qualifications needed to thrive as a donor services associate, and why are they important?

To excel as a Donor Services Associate, you need strong organizational skills, attention to detail, and experience in customer service or fundraising, often supported by a bachelor's degree. Familiarity with donor management systems (such as Raiser's Edge or Salesforce), data entry tools, and proficiency in Microsoft Office is highly valued. Outstanding communication, problem-solving abilities, and a donor-centric mindset are crucial soft skills. These qualifications ensure accurate record-keeping, positive donor interactions, and effective support for fundraising goals.

What are some common challenges faced by donor services associates, and how can they be managed effectively?

Donor Services Associates often juggle multiple tasks such as responding to donor inquiries, processing gifts, and maintaining accurate records. A common challenge is balancing high volumes of communication while ensuring every donor feels valued and informed. Effective time management, attention to detail, and leveraging database tools can help manage these demands. Collaborating closely with fundraising and communications teams also ensures consistency and accuracy in donor relations.
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Donor Services Associate jobs near you
Infographic showing various Donor Services Associate job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 16% Part Time, and 3% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $39,549 per year, or $19 per hour.

Donor Services Associate I

Goodwill Industries of the Inland Northwest

Colville, WA • On-site

$17.13/hr

Full-time, Part-time

Posted 18 days ago

Job description

Closes: 9/20/26 - Colville, WA - Full &/or Part-time/HourlyWage: $17.13 p/hEmployment Benefits: https://discovergoodwill.org/benefits/Summary:Accept donated goods from the public. Maintain area in a neat and orderly manner both inside and outside. If located in a facility, assist in other areas of the store as needed. Goodwill is always accepting applications for this position in order to maintain an applicant pool. Must pass background check.Essential Functions:• Provide outstanding customer service.• Greet donors at their vehicle.• Assist in unloading acceptable donations in a timely and courteous manner.• Thank donor for donations and ensure a receipt is offered to each donor, regardless of size of donation. • Maintain a well-groomed appearance and acceptable dress in compliance with Goodwill Industries of the Inland Northwest's Dress Code. This includes issued items such as DSC vests.• Prepare records and reports, as requested.• Keep supervisor informed of problems and suggestions related to the job.• Store DSA's will perform other duties in production and retail as assigned.• Comply with all Goodwill Industries of the Inland Northwest policies, CARF standards, and safety regulations.• Sort donations according to current Goodwill Industries of the Inland Northwest requirements. • Store DSA's will ensure donations are secure and appropriate sort is performed indoors.• Keep donation area neat, clean, and orderly.• Ensure equipment is in good working order.• Maintain an accurate count of donors on the DSC Worksheet.• Ensure the DSC is properly closed and locked at closing (please refer to Operating Manual).• Call supervisor at beginning of each shift to report in and advise of condition of DSC site and donor counts.• Report any maintenance or safety discrepancies immediately to your supervisor.• Attend department, organization and other meetings/training as required.   Work collaboratively with Workforce and Family Services to provide participant services.• Follow all policies, procedures, and directives of Goodwill Industries assuring safety of personnel or property.• Properly wear and maintain all required Personal Protective Equipment (PPE).• Maintain agency confidentiality. Violation of confidentiality is cause for immediate dismissal.• Comply with all health, safety and fire standards and all local, state and federal regulations (WISHA & OSHA).• Other duties as assigned.
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