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Donor Services Associate Jobs (NOW HIRING)

Tuskegee University

Position Information Position Title Donor Services Associate Status Full Time Job Summary The Donor Services Associate is a stewardship-rooted, non-fundraising professional responsible for the ...

tsa

Donor Services Associate

Houston, TX · On-site

$15 - $20/hr

The Salvation Army , an internationally recognized non-profit, faith-based organization, has an opening for a Donor Services Associate for the Houston Area Command, located in Houston, Texas. Job ...

tsa

Donor Services Associate

Houston, TX · On-site

$15 - $20/hr

The Salvation Army , an internationally recognized non-profit, faith-based organization, has an opening for a Donor Services Associate for the Houston Area Command, located in Houston, Texas. Job ...

Jewish United Fund

Donor Services Associate

Chicago, IL · On-site

$45K - $46K/yr

Answer phone calls, voicemails, and emails directed to the Donor Services team * Create general finance cases in Salesforce for accounts that require escalation * Participate in collections of open ...

JUF

Donor Services Associate

Chicago, IL · On-site

$45K - $46K/yr

Answer phone calls, voicemails, and emails directed to the Donor Services team * Create general finance cases in Salesforce for accounts that require escalation * Participate in collections of open ...

Diocese of Lansing

Donor Services Manager

Lansing, MI · On-site

$50 - $70/hr

Bachelor's or Associate's degree is preferred. Experience Three or more years of donor service/customer relations experience is strongly preferred. Demonstrable ability to prioritize and work ...

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How much do donor services associate jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for donor services associate in the United States is $19.01, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $20.19 per hour, depending on experience, location, and employer.

What is a donor services associate?

A Donor Services Associate is a professional who supports non-profit organizations by managing donor records, processing donations, and ensuring accurate and timely acknowledgment of contributions. They often act as a liaison between the organization and its donors, answering questions and resolving issues related to giving. Their role is essential for maintaining positive donor relationships and supporting the organization’s fundraising efforts. Donor Services Associates may also help organize donor events, generate reports, and assist with campaigns.

What are the key skills and qualifications needed to thrive as a donor services associate, and why are they important?

To excel as a Donor Services Associate, you need strong organizational skills, attention to detail, and experience in customer service or fundraising, often supported by a bachelor's degree. Familiarity with donor management systems (such as Raiser's Edge or Salesforce), data entry tools, and proficiency in Microsoft Office is highly valued. Outstanding communication, problem-solving abilities, and a donor-centric mindset are crucial soft skills. These qualifications ensure accurate record-keeping, positive donor interactions, and effective support for fundraising goals.

What are some common challenges faced by donor services associates, and how can they be managed effectively?

Donor Services Associates often juggle multiple tasks such as responding to donor inquiries, processing gifts, and maintaining accurate records. A common challenge is balancing high volumes of communication while ensuring every donor feels valued and informed. Effective time management, attention to detail, and leveraging database tools can help manage these demands. Collaborating closely with fundraising and communications teams also ensures consistency and accuracy in donor relations.
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Donor Services Associate jobs near you
Infographic showing various Donor Services Associate job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 16% Part Time, and 3% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $39,549 per year, or $19 per hour.

Donor Services Associate

Tuskegee University

On-site

Full-time

Re-posted 20 days ago

Job description

Position Details
To create a Posting, first complete the information on this screen, then click the Next button or select the page in the left hand navigation menu. Proceed through all sections completing all necessary information. To submit the Posting to Human Resources, you must go to the Posting Summary Page by clicking on the Next button until you reach the Posting Summary Page or select Posting Summary Page from the left navigation menu. Once a summary page appears, hover your mouse over the orange Action button for a list of possible approval step options.
Position Information
Position Title
Donor Services Associate
Status
Full Time
Job Summary
The Donor Services Associate is a stewardship-rooted, non-fundraising professional responsible for the accurate and timely processing of charitable gifts in a manner that protects donor intent, ensures compliance, and supports high-quality stewardship and recognition. This role coordinates gift documentation, system entry, and reconciliation and serves as a key connector between data management, finance, donor communications, and stewardship functions. The Donor Services Associate does not solicit gifts and strengthens the Division of Development and Alumni Engagement by ensuring gifts are processed accurately, transparently, and in alignment with institutional policies and procedures.
Essential Job Duties
  • Receive, review, and process charitable gift documentation for completeness and accuracy.
  • Enter gifts, pledges, and related transactions into institutional systems in accordance with university policies and procedures.
  • Ensure gifts are recorded accurately and reflect donor intent and appropriate fund designation.
  • Maintain accurate documentation related to gift processing and donor records.
  • Assist with reconciliation activities between donor records and financial reports.
  • Collaborate with colleagues across Development and Alumni Engagement to support donor acknowledgement and stewardship processes.
  • Generate reports and respond to internal requests related to gift activity and donor records.
  • Review records for completeness, coding accuracy, and compliance with institutional policies.
  • Maintain confidentiality of donor and financial information.
  • Support improvements to gift processing procedures, documentation, and internal controls.

Qualifications (Education, Experience and Specialized Training)
  • High school diploma or equivalent required. (Associate's or bachelor's degree preferred)
  • Basic proficiency with computers and data entry systems.

Physical Demands
Skills and Attributes
  • Strong attention to detail and commitment to accuracy.
  • Ability to manage confidential donor and financial information responsibly.
  • Strong organizational and time-management skills.
  • Ability to follow established policies and procedures.
  • Ability to collaborate with development, finance, and stewardship colleagues.
  • Basic proficiency with spreadsheets, databases, and office software.
  • Ability to identify discrepancies and follow through on corrections.

Posting Detail Information
Posting Number
S1014
Will this position required travel?
Yes
Will this position required night, weekend, and after hour work?
Yes
Will this positon be supported using grants or contract funding?
No
Number of Vacancies
1
Desired Start Date
Position End Date (if temporary)
Open Date
08/18/2026
Close Date
12/31/2026
Open Until Filled
No
Special Instructions Summary
Each applicant, including all current employees, must complete and submit the following documents:
  • Tuskegee University employment application
  • Cover Letter
  • Resume/CV
  • Recommendation letters
  • Copies of unofficial transcripts.
  • Please note that official transcripts(s) will be required upon hire

Quick Link for Internal Postings
https://tuskegee.peopleadmin.com/postings/3682

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