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Donor Services Associate Jobs (NOW HIRING)

Tuskegee University

Position Information Position Title Donor Services Associate Status Full Time Job Summary The Donor Services Associate is a stewardship-rooted, non-fundraising professional responsible for the ...

tsa

Donor Services Associate

Houston, TX

$15 - $20/hr

The Salvation Army , an internationally recognized non-profit, faith-based organization, has an opening for a Donor Services Associate for the Houston Area Command, located in Houston, Texas. Job ...

tsa

Donor Services Associate

Houston, TX · On-site

$15 - $20/hr

The Salvation Army , an internationally recognized non-profit, faith-based organization, has an opening for a Donor Services Associate for the Houston Area Command, located in Houston, Texas. Job ...

Endeavor Health

Donor Services Specialist

Evanston, IL

$22.14 - $33.21/hr

Donor Services Specialist The Donor Services Specialist will work as a member of the Endeavor ... Salesforce Associate certificate preferred. * Experience: * 3+ years' experience with Salesforce or ...

Versiti, Inc.

Supervisor Donor Services

Dayton, OH · On-site

Associate is responsible for supervising and assisting Donor Services associates in the procurement of blood products from donors and/or patients to support production requirements. This may include ...

Versiti, Inc.

Supervisor Donor Services

Dayton, OH · On-site

Associate is responsible for supervising and assisting Donor Services associates in the procurement of blood products from donors and/or patients to support production requirements. This may include ...

Versiti, Inc.

Supervisor Donor Services

Dayton, OH

Associate is responsible for supervising and assisting Donor Services associates in the procurement of blood products from donors and/or patients to support production requirements. This may include ...

Jubilee Ministries

DONOR SERVICES ASSOCIATE

Palmyra, PA · On-site

$15.50 - $20.75/hr

Have a heart for service and alignment with our Christian values * Hands-on Problem-Solver * Attention to Detail but at a fast pace * Most Reliable * Hard worker The Details Schedule: Monday ...

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How much do donor services associate jobs pay per hour?

As of Jul 6, 2026, the average hourly pay for donor services associate in the United States is $19.01, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $20.19 per hour, depending on experience, location, and employer.

What are some common challenges faced by Donor Services Associates, and how can they be managed effectively?

Donor Services Associates often juggle multiple tasks such as responding to donor inquiries, processing gifts, and maintaining accurate records. A common challenge is balancing high volumes of communication while ensuring every donor feels valued and informed. Effective time management, attention to detail, and leveraging database tools can help manage these demands. Collaborating closely with fundraising and communications teams also ensures consistency and accuracy in donor relations.

What is a Donor Services Associate?

A Donor Services Associate is a professional who supports non-profit organizations by managing donor records, processing donations, and ensuring accurate and timely acknowledgment of contributions. They often act as a liaison between the organization and its donors, answering questions and resolving issues related to giving. Their role is essential for maintaining positive donor relationships and supporting the organization’s fundraising efforts. Donor Services Associates may also help organize donor events, generate reports, and assist with campaigns.

What are the key skills and qualifications needed to thrive as a Donor Services Associate, and why are they important?

To excel as a Donor Services Associate, you need strong organizational skills, attention to detail, and experience in customer service or fundraising, often supported by a bachelor's degree. Familiarity with donor management systems (such as Raiser's Edge or Salesforce), data entry tools, and proficiency in Microsoft Office is highly valued. Outstanding communication, problem-solving abilities, and a donor-centric mindset are crucial soft skills. These qualifications ensure accurate record-keeping, positive donor interactions, and effective support for fundraising goals.
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What are the most commonly searched types of Donor Services jobs? The most popular types of Donor Services jobs are:
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Donor Services Associate jobs near you
Infographic showing various Donor Services Associate job openings in the United States as of June 2026, with employment types broken down into 87% Full Time, 12% Part Time, and 1% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $39,549 per year, or $19 per hour.
Donor Services Associate

Donor Services Associate

Greater Kansas City Community Foundation

Kansas City, MO • Hybrid

Other

PTO

Posted 17 days ago

Job description

Description

The Donor Services Associate provides essential support to the Donor and Corporate Services department by ensuring data integrity, delivering client relationship support, and performing administrative tasks. This role maintains and updates account information, processes grant requests, supports the giving portal, and prepares reports. The Donor Services Associate acts as a connector between donors, internal teams, and community partners, ensuring smooth communication and coordination.

The position is based in Kansas City, MO and reports to the Donor Services Supervisor. This hourly, nonexempt employee works in the office Monday - Friday but has the potential to work one day remotely with manager approval after a successful 90-day in-office training period. To ensure we provide quality service to our donors, this position requires full availability during the fourth quarter (peak season) due to critical year-end responsibilities and business deadlines. While we recognize and observe holidays, personal time off is limited to ensure the successful completion of essential year-end tasks.

Requirements

 Donor Services & Support

  • Serve as a point of contact for donor & client relationship inquiries via phone, email, mail, and other CRM software.
  • Provide support for the online giving portal and assist users with access and general troubleshooting.
  • Complete welcome calls for new donors and relationships while assisting with new fund onboarding.
  • Process daily grant requests and execute due diligence for each transaction.

Database & Systems Management

  • Ensure all information entered in the database is consistent with Community Foundation data integrity rules and requirements.
  • Create and analyze reports, data, and aid in other transaction verification.

Administrative & Operational Support

  • Administrative support for the team, including data entry, due diligence, and corporate donor support.
  • Assist in testing and evaluation of donor information platforms.
  • Prepare and distribute donor correspondence, including letters, fund statements, checks and grant confirmations.

Cross-Functional Support

  • Monitor grant transactions to ensure expert service levels and timely processing.
  • Aid reception backup as needed.

Experience

  • Education & Experience: An associate's degree with at least 2 years of relevant experience (an equivalent combination of education and experience will be considered).
  • Technical Aptitude: Comfortable with technology and able to learn multiple databases quickly; experience with Salesforce is a plus. Proficient in Adobe Acrobat, Word, and Excel (including v-lookup and pivot tables).
  • Communication & Relationships: Ability to build professional relationships with internal and external stakeholders and successfully communicate verbally and in writing. Ability to make effective speeches and presentations on complex topics to varying stakeholders. Maintains confidentiality and adheres to privacy standards.
  • Financial Acumen: Operational level of financial acumen; able to identify and define problems, collect data, establish facts, and draw valid conclusions.
  • Operational Agility: Ability to work collaboratively and independently; self-motivated and reliable. Close attention to detail and the ability to manage multiple tasks in a fast-paced environment.

Physical Requirements

  • Office & Computer Work: Ability to work regularly at a computer terminal in a fast-paced environment with frequent interruptions.
  • Noise & Communication: Able to work in an office with moderate noise levels. Ability to communicate and interpret detailed information effectively.

This job description is a summary of the employment-at-will relationship and not a contract. Not every responsibility is outlined; changes should be anticipated, and other duties will be assigned as necessary.

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