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Donor Services Assistant Jobs (NOW HIRING)

Wesleyan Church

Donor Services Specialist

Fishers, IN · On-site

Project Support * Assist with reporting and special projects for Donor Services and Finance. * Maintain accurate and secure donor and giving information. * Complete assignments within established ...

Feeding America

Donor Services Specialist

Barre, VT · On-site

$54.38 - $73.57/hr

... * Assist Finance and Philanthropy with any troubleshooting or research required in support of ... Work closely with other Donor Services team members on database clean-up projects and other special ...

Diocese of Lansing

Donor Services Manager

Lansing, MI · On-site

$50 - $70/hr

General Summary The Donor Services Manager plays a vital role in advancing the mission of The ... Handle donor inquiries received by mail, telephone, or email with utmost professionalism. * Assist ...

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Donor Services Assistant information

What does a donor services assistant do?

A Donor Services Assistant supports fundraising activities by managing donor information, processing donations, and ensuring accurate record-keeping. They are often responsible for acknowledging gifts, answering donor inquiries, and assisting with donor correspondence. This role requires strong attention to detail, excellent communication skills, and proficiency with database management systems. Donor Services Assistants play a key role in maintaining positive relationships with donors and supporting the overall fundraising efforts of an organization.

What are the key skills and qualifications needed to thrive as a donor services assistant?

To thrive as a Donor Services Assistant, you need strong organizational skills, attention to detail, and experience with data entry, often supported by a relevant associate degree or administrative background. Familiarity with donor management databases such as Raiser's Edge or Salesforce, as well as proficiency in Microsoft Office, is commonly required. Excellent interpersonal skills, discretion, and the ability to communicate clearly with donors make someone stand out in this role. These skills ensure accurate donor records, effective relationship management, and smooth support for fundraising efforts.

How does a donor services assistant typically collaborate with other departments within a nonprofit organization?

A Donor Services Assistant often works closely with fundraising, communications, and finance teams to ensure donor information is accurately processed and recorded. They may coordinate with the fundraising team to track donations, support stewardship efforts, and assist in preparing acknowledgment letters or reports. Regular communication with the finance department is essential for reconciling gift records, while collaboration with communications helps maintain consistent donor messaging. This cross-functional teamwork is vital for providing a seamless donor experience and supporting organizational goals.
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Donor Services Assistant jobs near you
Infographic showing various Donor Services Assistant job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 16% Part Time, and 3% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution.

Donor Services Assistant

San Diego Rescue Mission

San Diego, CA • On-site

$22 - $24/hr

Temporary

Posted 17 days ago

Job description

Job Title: Donor Services Assistant (Temporary, Variable Hours)
Reports To: Donor Services Manager
Direct Reports: None
Department: Development Team
Status: Temporary; Hours will fluctuate between 25 to 30 hours per week. Schedule is provided at least two weeks in advance.
Position Purpose
To serve as a member of the Development Team by supporting daily financial processing and providing excellent support to donors all while representing our Mission, Vision, and Values and continuing to grow as a follower of Jesus Christ and a spiritual leader.
Position Profile
The Donor Services Assistant is a temporary role in the Donor Services team. This position requires flexibility, with weekly hours fluctuating between 25 and 40 depending on business needs. A schedule will be provided at least two weeks in advance.
The focus of the role will be supporting the financial donation processing. The day will typically begin by picking up mail from the post office, sorting donations, scanning checks into the processing software, and reviewing the batch before deposit. The Donor Services Assistant will be trained in all required software and internal processes to ensure accuracy and consistency in donation handling.
Essential Functions
Leadership Essentials
  • Act as a contributing member of the Development Team.
  • Demonstrate strong communication, teamwork, and commitment to our mission.
  • Represent SDRM with professionalism and warmth in all interactions.

Financial Donation Processing
  • Pick up incoming mail daily from the local post office.
  • Process donations via check, credit card, and online platforms.
  • Ensure data accuracy and confidentiality in all financial entries.
  • Pull third-party donation reports to ensure accurate crediting.
  • Run assigned imports and assist with database maintenance.
  • Provide excellent customer service by responding to calls and emails within one business day.
  • Update donor information in the database.
  • Support the preparation and distribution of acknowledgment letters and donor receipts as needed.
  • Learn and apply all necessary software tools and internal procedures related to donation processing, ensuring accuracy and adherence to established protocols.

Mission Alignment
Represent Our Mission, Vision, and Values
  • Protect the Mission, Pursue the Vision, and Reflect the Values of the San Diego Rescue Mission
  • Be intentional in fostering diversity and building team capacity

Spiritual Development
  • Engage daily in prayer and scripture
  • Model servant leadership in word and actions
  • Be an active member of a local church community
  • Maintain a coachable, humble, and growth-oriented mindset

Qualifications
Education:
  • Minimum of a high school diploma or GED

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