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Donor Care Tech Jobs (NOW HIRING)

Inficare Technologies

Blood Donor Technician

Boston, MA · On-site

$42/hr

Responsible for the performance of donor room procedures under the direction of the charge nurse/tech and follows Standard Operating Procedures. Able to balance production, donor care and quality ...

The LaSalle Group

Donor Support Specialist

Chicago, IL · On-site

$17 - $20/hr

You'll support a high-profile donor base and coordinate everything from individual ticket requests ... Marketing, Technology, Supply Chain, Revenue Cycle, Call Center, Human Resources and Executive ...

Versiti, Inc.

Specialist Donor Driver

Manitowoc, WI · On-site

$51.58/hr

At Versiti, we are passionate about improving the lives of patients and helping our healthcare ... Loads/unloads supplies and performs set up at the mobile site, including technology systems and ...

New

Versiti, Inc.

Specialist Donor Driver

Hilliard, OH · On-site

At Versiti, we are passionate about improving the lives of patients and helping our healthcare ... Loads/unloads supplies and performs set up at the mobile site, including technology systems and ...

ARUP

Donor Collection Specialist, Trainee

Sandy, UT · On-site

$16.33/hr

Travels to mobile sites for blood drives and assist Lead Tech in physically setting up and taking ... Provides complete donor care including pre and post-donation information, monitoring of donor ...

Ochsner Health

Donor Tech Lead

New Orleans, LA · On-site

Performs all duties of a Blood Bank Tech and oversees donor reaction care by all staff, handles emergent donor reaction care, and ensures all donor reaction documentation and follow-up action is ...

Ochsner Health

Donor Tech Lead

New Orleans, LA · On-site

Performs all duties of a Blood Bank Tech and oversees donor reaction care by all staff, handles emergent donor reaction care, and ensures all donor reaction documentation and follow-up action is ...

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Donor Care Tech information

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How much do donor care tech jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for donor care tech in the United States is $18.95, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $18.51 per hour, depending on experience, location, and employer.

What is a donor care tech?

Donor Care Techs are healthcare professionals who work primarily in blood donation centers or blood banks. Their main responsibilities include assisting donors during the blood donation process, collecting blood or plasma, monitoring donor safety, and ensuring that all procedures follow strict medical and regulatory standards. They also handle the setup and maintenance of equipment, record donor information, and provide support in case a donor feels unwell. Donor Care Techs play a crucial role in ensuring a safe and comfortable experience for donors and maintaining the quality of collected blood products.

What are the key skills and qualifications needed to thrive as a donor care tech?

To thrive as a Donor Care Tech, you need knowledge of phlebotomy, blood collection procedures, and basic medical terminology, often requiring completion of a phlebotomy training program or certification. Familiarity with blood donor management systems, blood collection equipment, and safety protocols is essential. Excellent interpersonal skills, attention to detail, and the ability to remain calm under pressure help ensure a positive donor experience and accurate record keeping. These skills and qualities are crucial for maintaining donor safety, ensuring high-quality blood products, and supporting efficient blood drive operations.

What are some typical challenges faced by donor care techs, and how can they be managed effectively?

Donor Care Techs often encounter challenges such as managing high-volume donor flow, ensuring accurate data entry, and maintaining strict safety and quality standards during blood collection. Effective communication and attention to detail are crucial for addressing donor concerns and preventing errors. Working closely with nurses, phlebotomists, and administrative staff helps create a supportive environment, and ongoing training ensures you stay updated on best practices and compliance requirements.
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Donor Care Tech jobs near you
Infographic showing various Donor Care Tech job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 84% Full Time, and 14% Part Time. Highlights an 93% In-person, 2% Hybrid, and 5% Remote job distribution, with an average salary of $39,407 per year, or $18.9 per hour.

Audience Experience Coordinator - Donor Care

Tim Tebow Foundation

Jacksonville, FL • On-site

Full-time

Posted 22 days ago

Key responsibilities

  • Serve as the primary point of contact for donor-related inquiries, providing timely, accurate, and compassionate support.

  • Process donor requests such as recurring gift updates, payment information, acknowledgment requests, and coordinate with internal departments to resolve donor needs.

  • Maintain accurate documentation of donor interactions within CRM systems and support stewardship initiatives to reinforce donor trust and engagement.

Job description

Purpose: The Audience Experience Coordinator dedicated to Donor Care serves as a compassionate and responsive representative of the Tim Tebow Foundation, delivering exceptional customer service to donors and prospective supporters through every interaction. As a primary point of contact for donation-related inquiries, this role provides timely, accurate, and thoughtful support while ensuring every donor feels known, valued, and appreciated. Working closely with the Donor Care Specialist, the Coordinator helps strengthen donor trust through excellent service, careful stewardship, and a commitment to reflecting the heart of the Foundation in every conversation.
 
Responsibilities:
Donor Care & Customer Service
  • Serve as the primary point of contact for donor-related inquiries received by email, direct message, phone, and other communication channels, providing timely, accurate, and compassionate support.
  • Respond to questions regarding donations, gift processing, receipts, recurring giving, account updates, fundraising efforts, and other donor-related requests with professionalism and excellence.
  • Ensure every donor interaction reflects gratitude, warmth, and the heart of the Tim Tebow Foundation, helping each person feel known, valued, and connected to the mission.
  • Resolve routine donor inquiries independently while appropriately escalating complex or sensitive situations to the Donor Care Specialist.

Donor Account Support
  • Process donor requests accurately and efficiently while maintaining complete and accurate donor records.
  • Assist donors with recurring gift updates, payment information, acknowledgment requests, tribute gifts, and other routine account needs.
  • Coordinate with internal departments to resolve donor requests and ensure timely follow-up.
  • Escalate complex financial, technical, or relational matters to the Donor Care Specialist as appropriate.
 
Stewardship & Communication
  • Communicate the mission, impact, and giving opportunities of the Foundation in a clear, compelling, and mission-aligned manner.
  • Utilize approved donor communication templates while personalizing responses whenever appropriate.
  • Support stewardship initiatives by assisting with donor acknowledgments, fulfillment projects, and engagement campaigns.
  • Help ensure every donor interaction reinforces trust and long-term relationship development.
 
Operational Excellence
  • Maintain accurate documentation of donor interactions within CRM systems.
  • Follow established donor care procedures and contribute to consistent, high-quality service.
  • Identify recurring donor questions or trends and share observations with the Donor Care Specialist to strengthen communications and processes.
  • Champion the thoughtful use of AI and emerging technologies to improve efficiency, consistency, and scalability while maintaining authentic human connection, sound judgment, and personal accountability.
 
Qualifications
  • 1–3 years of experience in customer service, donor relations, hospitality, ministry, or a similar relationship-focused role.
  • Exceptional interpersonal and written communication skills.
  • Genuine passion for serving others with warmth, empathy, and professionalism.
  • Strong organizational skills and attention to detail.
  • Ability to manage multiple priorities while maintaining accuracy.
  • Experience with CRM systems (HubSpot or similar) is preferred.
  • Ability to exercise sound judgment, maintain confidentiality, and appropriately escalate complex situations.
  • Passion for the mission of the Tim Tebow Foundation and a desire to help others connect meaningfully with its work.

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