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Donor Data information

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$44.5K

$129.7K

$177.5K

How much do donor data jobs pay per year?

As of Sep 7, 2026, the average yearly pay for donor data in the United States is $129,716.00, according to ZipRecruiter salary data. Most workers in this role earn between $114,500.00 and $137,500.00 per year, depending on experience, location, and employer.

What is a donor data specialist?

A Donor Data Specialist is a professional responsible for managing and maintaining donor records for nonprofit organizations or fundraising departments. They ensure the accuracy and confidentiality of donor information, process donations, generate reports, and support fundraising efforts through data analysis. Their work is essential for effective donor stewardship, campaign planning, and compliance with data privacy regulations. Donor Data Specialists often use specialized software like CRM systems to track giving history and donor engagement.

What are some common challenges faced by professionals working in donor data management roles?

Professionals in Donor Data management often encounter challenges related to data integrity, privacy compliance, and integrating data from multiple sources. Ensuring accurate and up-to-date donor records requires meticulous attention to detail and regular database maintenance. Additionally, complying with data protection regulations and collaborating with fundraising, marketing, and IT teams for smooth data flow can be complex but is vital for supporting effective fundraising campaigns.

What are the key skills and qualifications needed to thrive as a donor data specialist, and why are they important?

To thrive as a Donor Data Specialist, you need a solid understanding of data management, attention to detail, and experience with donor databases, often supported by a degree in information management or a related field. Familiarity with CRM systems like Raiser’s Edge or Salesforce, as well as proficiency in Excel and data analysis tools, is typically required. Strong organizational skills, problem-solving abilities, and clear communication set top performers apart in this role. These skills are crucial for maintaining accurate donor records, enabling effective fundraising strategies, and supporting organizational growth.

What is the difference between Donor Data vs Fundraising Data Analyst?

AspectDonor DataFundraising Data Analyst
Required CredentialsTypically a background in data management, nonprofit operations, or related fieldsOften requires data analysis, statistics, or related certifications
Work EnvironmentNonprofit organizations, donor management systemsFundraising departments, data analysis teams
Employer & Industry UsageNonprofits, charitable organizationsFundraising firms, nonprofit organizations
Search & Comparison IntentUnderstanding donor information managementAnalyzing fundraising performance data

While both roles involve working with data related to donors, Donor Data primarily focuses on managing and maintaining donor information, whereas Fundraising Data Analysts analyze data to improve fundraising strategies. The roles often overlap but serve different core functions within nonprofit organizations.

What does a donor data coordinator do?

A donor data coordinator manages and maintains donor information within databases, ensuring data accuracy and security. They analyze donation trends, generate reports, and support fundraising efforts using tools like CRM software, often working closely with development teams to optimize donor engagement.

What cities are hiring for Donor Data jobs?

Cities with the most Donor Data job openings:

What are the most commonly searched types of Donor Data jobs?

The most popular types of Donor Data jobs are:

What states have the most Donor Data jobs?

States with the most job openings for Donor Data jobs include:

Donor Data jobs near you

Donor Services Specialist

Covenant House Texas

Houston, TX • On-site

$25/hr

Full-time

Posted 12 days ago

Job description

Donor Services Specialist
Department: Development / Advancement
Reports To: Director of Development Operations or Chief Advancement Officer
Classification: Full-Time, Non-Exempt
Location: Houston, Texas
Position Summary
The Donor Services Specialist plays a key role in supporting the fundraising and advancement efforts of Covenant House Texas by ensuring accurate gift processing, donor data integrity, timely acknowledgments, and exceptional donor service. This position serves as an important connection between donors and the organization, helping ensure every donor interaction reflects professionalism, gratitude, accuracy, and the mission of Covenant House Texas.
The Donor Services Specialist manages day-to-day gift entry and donor records, assists with reconciliation and reporting, responds to donor inquiries, and supports Development team members with the information and administrative processes necessary to cultivate and steward donors effectively.
Essential Duties and Responsibilities
Gift Processing & Acknowledgment
  • Process and accurately record donations received through checks, credit cards, online giving platforms, ACH, stock, donor-advised funds, matching gifts, and other giving channels.
  • Ensure gifts are properly coded according to campaign, fund, appeal, source, and donor designation.
  • Generate and distribute timely donor acknowledgment letters, tax receipts, tribute notifications, and other donor correspondence.
  • Process recurring gifts, pledges, pledge payments, and adjustments.
  • Identify and appropriately escalate unusual, complex, restricted, or high-value gifts.
  • Maintain documentation supporting gift transactions and donor intent.
  • Support timely processing of gifts during high-volume fundraising periods and campaigns.

Donor Database Management
  • Maintain accurate and complete donor records within the organization's CRM/database.
  • Create new donor records and update contact, demographic, communication, and giving information.
  • Research and resolve duplicate records and data inconsistencies.
  • Maintain appropriate donor recognition, solicitation, communication, and confidentiality preferences.
  • Conduct routine data quality reviews to ensure database accuracy and consistency.
  • Follow established data-entry standards and procedures.
  • Assist with database imports, exports, queries, lists, and reporting as needed.

Donor Relations & Customer Service
  • Provide responsive and professional service to donors by telephone, email, and written correspondence.
  • Respond to questions regarding donations, receipts, recurring gifts, donor records, and giving history.
  • Research and resolve donor concerns promptly and courteously.
  • Ensure donor interactions reflect the organization's commitment to gratitude, respect, responsiveness, and stewardship.
  • Coordinate with Development colleagues when donor inquiries require relationship management or additional follow-up.

Gift Reconciliation & Financial Coordination
  • Partner with Finance to support accurate and timely reconciliation of contributed revenue.
  • Prepare gift batches, deposit documentation, transaction reports, and supporting records.
  • Research and resolve discrepancies between the donor database, payment platforms, bank deposits, and financial records.
  • Maintain appropriate documentation and internal controls for gift processing.
  • Assist with month-end and year-end reconciliation and reporting activities.

Development Operations
  • Support Development staff with donor lists, mailing lists, reports, event information, and campaign data.
  • Assist with direct mail, digital campaigns, special events, and fundraising initiatives.
  • Maintain accurate campaign, appeal, fund, and source coding.
  • Support donor segmentation and stewardship activities.
  • Assist with special projects, database cleanup, audits, and process improvements.
  • Document procedures and recommend opportunities to improve efficiency, accuracy, and donor experience.
  • Provide administrative support to the Advancement/Development department as needed.

Qualifications
Education & Experience
  • High school diploma or equivalent required; associate's or bachelor's degree preferred.
  • Two or more years of experience in donor services, nonprofit development, database administration, accounting support, customer service, or a related field preferred.
  • Experience working with a fundraising CRM or donor database strongly preferred.
  • Experience processing financial transactions or performing reconciliation is a plus.

Knowledge, Skills & Abilities
  • Exceptional attention to detail and commitment to accuracy.
  • Strong data-entry and database-management skills.
  • Excellent organizational and time-management abilities.
  • Strong written and verbal communication skills.
  • Demonstrated commitment to providing excellent customer service.
  • Ability to manage confidential donor and financial information appropriately.
  • Ability to prioritize multiple assignments and meet deadlines.
  • Strong analytical and problem-solving skills.
  • Proficiency with Microsoft Excel, Word, Outlook, and related business applications.
  • Ability to learn and effectively use fundraising databases, online giving platforms, and other Development technology.
  • Ability to work collaboratively across Development, Finance, and other departments.
  • Ability to maintain accuracy and composure during high-volume fundraising periods.

Core Competencies
  • Donor-Centered Service: Treats every donor interaction as an opportunity to strengthen the donor's relationship with Covenant House Texas.
  • Accuracy & Accountability: Takes ownership of data quality, financial accuracy, and timely completion of responsibilities.
  • Confidentiality: Protects sensitive donor, financial, youth, employee, and organizational information.
  • Collaboration: Works effectively with colleagues across Development, Finance, Programs, and Administration.
  • Continuous Improvement: Identifies opportunities to improve systems, processes, efficiency, and donor experience.
  • Mission Alignment: Demonstrates a commitment to the mission, values, and young people served by Covenant House Texas.

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