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Donor Data Jobs in Arizona (NOW HIRING)

Make-A-Wish America

Coordinator, Donor Care

Phoenix, AZ · On-site

$38K - $43K/yr

Responsible for entering constituent and donor data into CRM in a timely manner with a high degree of accuracy. Provides exceptional customer service to donors, general public, and chapters.

Turning Point USA

Donor Relations Associate

Phoenix, AZ · On-site

Support post-event follow-up to reinforce donor relationships and capture engagement insights. 3. Research, Operations, & Data Management (15%) * Conduct high-level donor research to identify values ...

Turning Point USA

Donor Relations Associate

Phoenix, AZ · On-site

Support post-event follow-up to reinforce donor relationships and capture engagement insights. 3. Research, Operations, & Data Management (15%) * Conduct high-level donor research to identify values ...

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Donor Data information

What are the key skills and qualifications needed to thrive as a donor data specialist, and why are they important?

To thrive as a Donor Data Specialist, you need a solid understanding of data management, attention to detail, and experience with donor databases, often supported by a degree in information management or a related field. Familiarity with CRM systems like Raiser’s Edge or Salesforce, as well as proficiency in Excel and data analysis tools, is typically required. Strong organizational skills, problem-solving abilities, and clear communication set top performers apart in this role. These skills are crucial for maintaining accurate donor records, enabling effective fundraising strategies, and supporting organizational growth.

What is a donor data specialist?

A Donor Data Specialist is a professional responsible for managing and maintaining donor records for nonprofit organizations or fundraising departments. They ensure the accuracy and confidentiality of donor information, process donations, generate reports, and support fundraising efforts through data analysis. Their work is essential for effective donor stewardship, campaign planning, and compliance with data privacy regulations. Donor Data Specialists often use specialized software like CRM systems to track giving history and donor engagement.

What are some common challenges faced by professionals working in donor data management roles?

Professionals in Donor Data management often encounter challenges related to data integrity, privacy compliance, and integrating data from multiple sources. Ensuring accurate and up-to-date donor records requires meticulous attention to detail and regular database maintenance. Additionally, complying with data protection regulations and collaborating with fundraising, marketing, and IT teams for smooth data flow can be complex but is vital for supporting effective fundraising campaigns.

What is the difference between Donor Data vs Fundraising Data Analyst?

AspectDonor DataFundraising Data Analyst
Required CredentialsTypically a background in data management, nonprofit operations, or related fieldsOften requires data analysis, statistics, or related certifications
Work EnvironmentNonprofit organizations, donor management systemsFundraising departments, data analysis teams
Employer & Industry UsageNonprofits, charitable organizationsFundraising firms, nonprofit organizations
Search & Comparison IntentUnderstanding donor information managementAnalyzing fundraising performance data

While both roles involve working with data related to donors, Donor Data primarily focuses on managing and maintaining donor information, whereas Fundraising Data Analysts analyze data to improve fundraising strategies. The roles often overlap but serve different core functions within nonprofit organizations.

What are the most commonly searched types of Donor Data jobs in Arizona?

The most popular types of Donor Data jobs in Arizona are:

What cities in Arizona are hiring for Donor Data jobs?

Cities in Arizona with the most Donor Data job openings:

Donor Data jobs near you

Coordinator, Donor Care

Make-A-Wish America

Phoenix, AZ • Hybrid

Full-time

Posted 26 days ago

Job description

Position Summary: Responsible for entering constituent and donor data into CRM in a timely manner with a high degree of accuracy. Provides exceptional customer service to donors, general public, and chapters.

Knowledge and Abilities:

  • Exhibits exceptional customer service skills; ability to work professionally with external partners, chapters, and all levels of staff
  • Excellent organizational skills and attention to detail, with strong ability to plan, prioritize and multi-task in order to adhere to deadlines.
  • Detail oriented with strong organizational skills
  • Exceptional written and verbal communication skills
  • Ability to manage large volumes of data entry on an ongoing basis.
  • Ability to handle highly confidential and sensitive information

Duties & Responsibilities:

  • Completes and stays up to date with the latest training and best practices.
  • Performs data entry of donor information, donations, and gift batches, into enterprise CRM ensuring accuracy of donor information and gift coding.
  • Imports large volumes of gift, donor, and fundraising information with a keen eye for detail and accuracy.
  • Enters requisite donor data; relationship, gift reference, contact, and solicitation information. Performs clean-up of donor and gift data as needed.
  • Ensure returned mail and matching gift request forms are processed appropriately and in a timely manner.
  • Completes helpdesk tasks in a timely and accurate manner, ensuring the highest level of customer service for donors, chapters and the general public.
  • Assist in creating, updating, and implementing new Standards of Use (SOUs) or Standard Operating Procedures (SOPs); update Quick Reference Guides (QRGs) as needed.
  • Performs other related job duties, as assigned.

Qualifications:

  • Must be located in Phoenix, AZ
  • High school diploma or general education degree (GED) required; Bachelor's degree in business, nonprofit management, liberal arts or related field preferred
  • 1-2 years of experience in a customer service, data entry and/or non-profit environment.
  • Strong experience working with Microsoft Office applications required. Database data entry & reporting preferred.
  • Strong computer skills required, specifically in Microsoft Office applications. Prior experience with NetSuite and/or Salesforce desired.

Working Environment:

  • Ability to thrive in a remote-first environment.
  • Some in-office responsibilities.
  • Typically works a traditional Monday - Friday work week, within normal business hours

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