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What are the key skills and qualifications needed to thrive as a Document Imaging Manager, and why are they important?

To thrive as a Document Imaging Manager, you need expertise in records management, digital archiving, and a solid understanding of compliance regulations, often supported by a degree in information management or a related field. Familiarity with document management systems (DMS), scanning software, and certifications like Certified Records Manager (CRM) are typically required. Strong leadership, organizational skills, and attention to detail help you manage teams and ensure the accuracy of digital records. These skills and qualifications are essential for maintaining data integrity, ensuring regulatory compliance, and streamlining information workflows.

What are some common challenges faced by Document Imaging Managers and how can they be addressed?

Document Imaging Managers often face challenges related to maintaining high accuracy during the digitization process, ensuring data security, and managing large volumes of documents efficiently. To address these, they implement strict quality control procedures, stay updated on compliance regulations, and leverage advanced imaging technologies. Collaborating closely with IT, compliance, and operations teams also helps streamline workflows and resolve issues quickly. Regular training and process audits further support consistent, high-quality results.

What does a Document Imaging Manager do?

A Document Imaging Manager is responsible for overseeing the process of converting paper documents into digital formats and managing the storage, retrieval, and security of these digital records. They supervise staff, implement imaging technology solutions, and ensure compliance with relevant regulations and organizational policies. Their role is crucial in improving document accessibility, reducing storage costs, and safeguarding information integrity within an organization.
What are the most commonly searched types of Document Imaging jobs in Virginia? The most popular types of Document Imaging jobs in Virginia are:
What are popular job titles related to Document Imaging Manager jobs in Virginia? For Document Imaging Manager jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Document Imaging Manager jobs in Virginia look for? The top searched job categories for Document Imaging Manager jobs in Virginia are:
What cities in Virginia are hiring for Document Imaging Manager jobs? Cities in Virginia with the most Document Imaging Manager job openings:
Document Imaging Manager jobs near you
Document Imaging Specialist Second Shift

Document Imaging Specialist Second Shift

Computer Task Group

Roanoke, VA • On-site

$20.17/hr

Other

This job post has expired today. Applications are no longer accepted.

Job description

Document Imaging Specialist Second Shift

CTG is seeking to fill a Document Imaging Specialist Second Shift opening for our client in Roanoke, VA in order to support our growth. You will assist with the day-to-day operations within a Digital Imaging Center, with a focus on digital imaging and related duties. The position is an operational role with accountability for managing all aspects of digital imaging and scanning. This position is key for meeting contractual SLA's and ensuring customer orders are completed per specifications. Candidates should have some doc scanning experience along with typing and excel skills. Must be able to lift 50 lbs unassisted.

Location: Roanoke, VA Duration: Ongoing contract Shift: M-F, second shift (4:30 pm to 1 am) Shift starts on Monday Pay Rate: $20.17/hr

Duties:

  • Ensure customer issues and escalations are resolved or further escalated as appropriate.
  • Conduct quality checks on own work to ensure accuracy and output meet standards.
  • Adhere to all safety procedures and security requirements.
  • Able to work independently and be part of a team.
  • Perform backfile duties for absent coworkers.
  • Perform other duties as assigned by Lead or Manager.

Mail/Shipping Responsibilities:

  • Receive, sort, and process mail documents, packages, and supplies.
  • Notify recipients as appropriate.
  • Deliver and pick-up mail on scheduled mail runs.
  • Perform outgoing postal and courier duties using shipping/postal systems, ensuring the most efficient and cost-effective methods.
  • Track, trace, and resolve mail or courier issues.
  • Fully operate, clean, and maintain all shipping and mail equipment.
  • Contact third-party service providers for mail and shipping equipment if required.

Document Preparation:

  • Validation/Reconciliation of boxes/files received.
  • Prepare documents for scanning by removing staples, clips, rubber bands, or any type of bindings.
  • Use a handheld scanner to scan the box barcode.
  • Insert slip sheets at appropriate levels for document separation.
  • Identify oversized documents for wide-format scanning.
  • Identify undersized documents that may need special handling and escalate exception items during production to the lead.

Imaging Responsibilities:

  • Operate high-speed scanning equipment to convert paper documents to digital formats.
  • Perform visual quality checks on each image to ensure it meets required criteria (e.g., no double feeds, clear content, appropriate thresholds, etc.).
  • Convert scanned documents, microfilm, and microfiche to digital formats.
  • Ensure scanned images are indexed according to the naming mechanisms provided by the customer and/or RDIC leadership.

Essential Functions:

  • Prepare customer documents for the digital imaging process.
  • Check physical documents for issues that may complicate the scanning process.
  • Index scanned images according to customer guidelines and additional post-imaging services.

Physical Demands:

  • Minimal to moderate physical effort required. Moving boxes and loading paper into machines will be required.
  • Project prep and scanning work will require finger dexterity and movement between machines.

Education:

  • Minimum High School Diploma required.

Experience:

  • At least 1 year of experience in a Customer Service environment.
  • Data entry work experience (Data Entry Operator or Office Clerk preferred but not required).
  • Experience with MS Office and data programs.
  • Familiarity with administrative duties is beneficial.

Typing speed and accuracy are required. Excellent spelling, grammar, and punctuation skills. Strong attention to detail and organizational skills.

Confidentiality and the ability to work in a secure environment. Core competencies in communication, organization, and task management.

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About Computer Task Group

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We know that achieving our mission begins and ends with our people—and by people we mean you. Regardless of individual roles or responsibilities, regardless of industry or subject matter expertise, our lives happen in relation to other people—our colleagues, clients, and partners. CTG cultivates a workplace that attracts and develops the best people. Being Great Place to Work-CertifiedTM not only supports our Vision but also validates the rewarding workplace culture that has made CTG a leading IT and digital solutions and services company for more than 55 years.

Company size

1,001 - 5,000 Employees

Headquarters location

Buffalo, NY, US

Year founded

1966

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