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Dock Operations Manager information

What does a dock operations manager do?

A Dock Operations Manager oversees the daily operations of loading docks, ensuring the efficient movement of goods and materials. Their responsibilities typically include managing dock staff, coordinating inbound and outbound shipments, enforcing safety protocols, and optimizing workflow for timely deliveries. They often work closely with warehouse teams, truck drivers, and logistics personnel to resolve issues and maintain productivity. Strong organizational and leadership skills are essential in this role to ensure operations run smoothly and safely.

What are the key skills and qualifications needed to thrive as a dock operations manager, and why are they important?

To thrive as a Dock Operations Manager, you need expertise in logistics, inventory management, and safety compliance, often supported by a degree in supply chain management or relevant experience. Familiarity with warehouse management systems (WMS), forklift operation certifications, and scheduling software is typically required. Strong leadership, problem-solving abilities, and effective communication are crucial soft skills for managing teams and coordinating with multiple departments. These skills and qualities are vital for ensuring efficient dock operations, minimizing errors, and maintaining a safe, productive work environment.

What are some common challenges faced by dock operations managers, and how can they be effectively addressed?

Dock Operations Managers often encounter challenges such as coordinating schedules to minimize loading and unloading delays, ensuring compliance with safety regulations, and managing a diverse team of dockworkers. Effective communication, proactive problem-solving, and the use of technology for scheduling and inventory tracking can greatly help address these issues. Building strong relationships with transportation providers and fostering a safety-first culture are also key to maintaining efficient dock operations and reducing workplace incidents.
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What cities in Ohio are hiring for Dock Operations Manager jobs? Cities in Ohio with the most Dock Operations Manager job openings:
Dock Operations Manager jobs near you
Infographic showing various Dock Operations Manager job openings in Ohio as of June 2026, with employment types broken down into 86% Full Time, and 14% Part Time. Highlights an 100% Physical job distribution.

Terminal Operations Supervisor

A. Duie Pyle, Inc.

Cincinnati, OH

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 27 days ago

A. Duie Pyle rating

7.8

Company rating: 7.8 out of 10

Based on 44 frontline employees who took The Breakroom Quiz

93rd of 360 rated logistics

Job description

A family-owned business since 1924, A. Duie Pyle provides a range of integrated transportation and distribution solutions throughout the Northeast. Supported by our vast network of Less-Than-Truckload (LTL) service centers, warehouse facilities, and dedicated locations, we have the ability to offer flexible and seamless integrated solutions tailored to our customer’s needs.

Simply put, when it comes to integrated supply chain solutions, Pyle People Deliver. Our promise is to provide outstanding service as it remains to be our first and foremost mission. 

Position Summary:   

The Terminal Operations Supervisor is responsible for managing the terminal employees and Enterprise Resource Planning (ERP) system to ensure customer deliveries are timely and efficient. Additionally, as a member of the terminal leadership team, you will be tasked with teaching and further developing policies and procedures within the framework of the “Pyle Culture.” 

The responsibilities of the position include, but are not limited to:

  • Developing the workforce by setting clear expectations, training, coaching and providing feedback
  • Performing employee reviews; documenting corrective action as needed
  • Participating in the interview and hire processes; providing constructive feedback on hiring decisions
  • Building pickup and delivery routes in the Pyle ERP system by assigning delivery stops within geographic area that ensures operational efficiency and customer delivery expectations are met
  • Ensuring all established unloading and loading processes are followed. Providing feedback and training to employees as necessary to ensure the safety of all employees
  • Reviewing load plan(s) and HAZMAT loading to ensure driver safety and DOT requirements 
  • Ensuring all shipments are manifested and stowed properly to ensure damage-free transit
  • Generating and maintaining daily, monthly, and quarterly reports that support dock operations
  • Being accountable for Pyle Priority Shipments within the operation

To be qualified for this position, you must possess the following: 

  • Terminal, transportation, and/or warehouse related experience; dispatch and or routing experience preferred
  • Prior experience in a supervisory or management position preferred but not required 
  • Bachelor’s degree preferred; High School Diploma, GED equivalent 
  • Excellent verbal and written communications and organizational skills
  • Ability to display a sense of urgency; able to excel under pressure while operating with a high attention to detail 
  • Willingness to work first, second or third shifts as requested 

Benefits of Pyle:

  • Medical, Dental, Vision and Life Insurance
  • Short Term and Long Term Disability
  • 401 (k) with Company Match
  • Annual Corporate Profit Sharing (100% employer paid)
  • Wellness Program for yearly benefits discount 
  • Paid vacation and PTO; paid annual holidays 

For a full job description associated with this posting, please contact A. Duie Pyle’s Human Resources department. This job posting is intended solely for external advertising purposes and does not represent a comprehensive list of all job-related duties and qualifications.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. 

What A. Duie Pyle employees say

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Benefits

Hours and flexibility

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About A. Duie Pyle

Sourced by ZipRecruiter

A. Duie Pyle is the Northeast's premier integrated supply chain solutions provider ideally equipped in servicing the congested Northeast metropolitan region. Family-owned since 1924, A. Duie Pyle provides engineered logistics solutions and consultative services utilizing our vast network of LTL Service Centers, strategically located warehouses, Dedicated fleet operations and specialized Truckload services through Pyle Logistics.

Industry

Transportation and warehousing

Company size

1,001 - 5,000 Employees

Headquarters location

West Chester, PA, US

Year founded

1924

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