1

Dmv Call Center Jobs in Raleigh, NC (NOW HIRING)

Dmv Call Center information

See Raleigh, NC salary details

$10

$17

$24

How much do dmv call center jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for dmv call center in Raleigh, NC is $17.41, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $18.70 per hour, depending on experience, location, and employer.

What is a DMV Call Center?

A DMV Call Center job involves assisting customers with inquiries related to driver's licenses, vehicle registrations, title transfers, and other motor vehicle services. Representatives handle phone calls, provide information, process transactions, and help resolve issues. Strong communication skills and knowledge of DMV policies are essential.

What does a DMV Call Center do?

As a DMV Call Center representative, your day usually consists of answering inbound calls from the public regarding vehicle registration, licensing, and other DMV services. You'll spend your shifts assisting customers with questions, troubleshooting issues, providing information, and processing requests using computer systems. You may also collaborate with other team members or supervisors when handling complicated cases or escalated concerns. The position is fast-paced and detail-oriented, offering valuable experience with public service and opportunities for advancement into supervisory or specialist roles within the DMV.

What are the key skills and qualifications needed to thrive in the DMV Call Center position?

To thrive in a DMV Call Center, you need strong customer service skills, attention to detail, and familiarity with DMV policies and procedures, often gained through a high school diploma or equivalent experience. Experience with call center telephony systems, customer relationship management (CRM) software, and basic office applications is typically required. Excellent communication, patience, and problem-solving abilities help you navigate customer inquiries and resolve issues efficiently. These competencies are vital in maintaining customer satisfaction and ensuring smooth processing of vehicle and licensing transactions.

Is the DMV call center a stressful job?

Working in a DMV call center as a customer service representative can be stressful due to high call volumes, dealing with frustrated customers, and the need for accuracy in processing information. Employees often need strong communication skills, patience, and the ability to handle repetitive tasks in a fast-paced environment.

What qualifications do you need to work at a DMV call center?

To work at a DMV call center, candidates typically need a high school diploma or equivalent, strong communication skills, and proficiency with computers and customer service software. Prior experience in customer service or call center environments is often preferred, and the ability to handle sensitive information accurately is important.

What are popular job titles related to Dmv Call Center jobs in Raleigh, NC?

For Dmv Call Center jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Dmv Call Center jobs in Raleigh, NC look for?

The top searched job categories for Dmv Call Center jobs in Raleigh, NC are:

Infographic showing various Dmv Call Center job openings in Raleigh, NC as of August 2026, with employment types broken down into 2% As Needed, 79% Full Time, 17% Part Time, and 2% Contract. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $36,217 per year, or $17.4 per hour.

Business Development Center REPRESENTATIVE- RALEIGH

Hanna Imports

Raleigh, NC • On-site

$15/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 27 days ago


Job description

 Full-Time | $15 hour + Commission 

Salary 40k-50k annually

Hanna Imports, a high-volume premier auto group, is seeking energetic and motivated professionals to join our growing Business Development Center (BDC) team!

No direct experience? No problem! We value experience in Automotive BDC, Call Centers, Appointment Setting, Timeshare, Home Improvement, or Fundraising — but we provide full training for the right candidates!


 Why Join Us?

Great bonus & commission structure

Paid training & advancement opportunities

Medical, dental & vision insurance

401(k) retirement plan

Paid time off (vacation, holidays, sick days)

Employee discounts

Supportive, high-energy work environment

What You’ll Do:

Set and confirm appointments with prospective buyers

Follow up with leads via phone, email, and CRM

Conduct post-sale follow-ups to ensure satisfaction

Help connect customers to the appropriate departments

Maintain accurate records and update client information

What We’re Looking For:

Outgoing personality and strong communication skills

Highly organized with excellent follow-through

Basic computer skills and CRM experience a plus

High school diploma or GED required

Must pass background check, DMV, and drug screening

If you’re looking to jumpstart your career in the automotive industry and thrive in a fast-paced environment, this is your chance. Our top performers earn BIG — the more motivated you are, the more you’ll make!

Don’t wait —Send your application in today!

We’re excited to meet you!




Other Qualifications:

  • Automotive experience preferred, but not required
  • Professional appearance and demeanor
  • Excellent verbal and written communication skills
  • Proven customer service and/or sales experience; BDC/internet automotive experience is a plus
  • Verifiable work history
  • Must pass pre-employment background, DMV, and drug testing
  • Reliable transportation

We are an equal opportunity employer and prohibit discrimination or harassment based on race, color, religion, age, sex, national origin, disability, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.


About Company:

Founded in 2009, Hanna Imports is a family-owned and operated automotive dealership group headquartered in Raleigh, North Carolina. What began as a single-location dealership has grown into a successful, multi-store network across the state—specializing in offering high-quality pre-owned vehicles at competitive, no-haggle pricing.

At Hanna Imports, we’ve built our business on the belief that buying a car should be simple, transparent, and hassle-free. Our commitment to volume sales, efficient processes, and a carefully selected inventory has helped us become one of the most trusted independent dealerships in the Southeast.

We’re proud to operate locations in Raleigh, Sanford, and now our newest additions—Hanna Infiniti of Apex and Hanna Infiniti of Wilmington.

As we continue to grow, we remain grounded in our core values:

  • Integrity in every interaction

  • Efficiency in every process

  • Customer satisfaction at every step

Hanna Imports is more than just a dealership—it’s a team. A team built on strong leadership, continuous innovation, and a shared commitment to delivering an exceptional experience to both our customers and our employees.