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Dmdc Jobs (NOW HIRING)

Able Forces

Sr SW Requirements Business Analyst

Seaside, CA · On-site

$102K - $132K/yr

Services are provided across a broad range of DMDC products and services, spanning numerous systems and applications and covering all four primary business lines: 1) Decision Support - Decision ...

Leidos

Cyber Analytics Team Lead

Seaside, CA · Hybrid

DMDC maintains the Department's largest centralized repository of personnel, manpower, identity, readiness, pay, casualty, personnel security, entitlement, and financial information. The Cyber ...

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How much do dmdc jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for dmdc in the United States is $26.64, according to ZipRecruiter salary data. Most workers in this role earn between $22.60 and $29.09 per hour, depending on experience, location, and employer.

What is DMDC?

DMDC stands for Defense Manpower Data Center. It is a United States Department of Defense (DoD) organization that maintains comprehensive personnel, manpower, and security data on military service members, DoD civilians, and contractors. DMDC provides essential information technology services, data analysis, and verification systems that support benefits, security, and personnel decisions for the DoD. Their systems are also used for identity verification, such as the Defense Enrollment Eligibility Reporting System (DEERS) and Common Access Cards (CAC).

What are the key skills and qualifications needed to thrive as a Defense Manpower Data Center professional?

To thrive as a DMDC professional, you typically need a background in data analysis, information security, and knowledge of federal personnel systems, supported by relevant degrees or experience in IT or data management. Familiarity with government databases, data encryption tools, and systems like DEERS or SSO is often required, along with any necessary security clearances. Strong attention to detail, analytical thinking, and effective communication are vital soft skills for handling sensitive information and collaborating across agencies. These skills and qualities are crucial to ensure data integrity, security, and efficient support of defense personnel operations.

What are some common challenges faced by DMDC analysts when handling large datasets, and how can these be addressed?

DMDC analysts often work with massive and complex datasets, which can present challenges such as data quality issues, integration from multiple sources, and ensuring data security. To address these, analysts typically use standardized data cleaning protocols, collaborate closely with IT and security teams, and utilize specialized data management tools. Staying current with industry best practices and participating in ongoing training can also help DMDC professionals overcome these challenges and ensure data integrity.

What is the difference between Dmdc vs Data Analyst?

AspectDmdcData Analyst
Required credentialsBachelor's degree, security clearanceBachelor's degree in related field, often certifications like CAP or Microsoft Certified Data Analyst
Work environmentGovernment agencies, defense sectorCorporate, consulting, or public sector organizations
Employer and industry usagePrimarily in defense and government sectorsAcross various industries including finance, healthcare, marketing
Common search and comparison intentUnderstanding roles in government/militaryData analysis skills, career paths

While Dmdc focuses on military and government data management with security clearances, Data Analysts work across industries analyzing data to inform business decisions. Both roles require analytical skills but differ in work environment and credentials.

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Dmdc jobs near you
Infographic showing various Dmdc job openings in the United States as of August 2026, with employment types broken down into 97% Full Time, and 3% Part Time. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $55,420 per year, or $26.6 per hour.

DMDC Tier 1 Customer Service Rep - DSO Knox (onsite)

Fort Knox, KY • On-site

InspiriTec, Inc.
Call Centers • 51 - 200 employees

8.5

Company rating: 8.5 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

4th of 72 rated call and contact centers

Great coworkers

People enjoy working here

Good employer

Learn more about InspiriTec, Inc.external

$15.25 - $20.75/hr

Other

This job post has expired today. Applications are no longer accepted.

Job description

TIER 1 CUSTOMER SERVICE REPRESENTATIVE - DSO
(General Clerk 2) / (EEO/Disability/Vets)
Job Responsibilities: (include but not limited to)
Provide support and assistance to Defense Manpower Data Center (DMDC) beneficiaries per DMDC Standard Operating Procedure (SOP) utilizing DMDC Knowledge Base documents for beneficiaries having problems with DMDC services. Ability to work eight (8) hour shift TBD during the operational hours of 8:00am until 8:00pm, Monday through Friday.
Job Duties:
• Responding to customer inquiries utilizing knowledge learned and available systems, applying independent judgment, and making independent decisions concerning established processes, the appropriateness or confidentiality of information to be processed and the actions to be taken in line with the policies and procedures of DMDC and InspiriTec.
• Requires the performance of decision-making activities as a result of sometimes unpredictable and random customer inquiries requiring choices between a variety of procedures.
• Must be able to actively listen, ask probing questions, and communicate in clear and understandable terms. Must be able to determine the customer's desired product or service and provide thorough direction and appropriate information even when that desired product or service has not been specifically communicated by the customer's inquiry.
• Determines requirements by working with customers. Answers inquiries by clarifying desired information; researching, locating, and providing information.
• Research and process Military Service Member inquiries and complaints received made via telephone or Fax Server.
• Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.
• Operates a PC and multiple mainframe databases to research information for interpretation and explanation to the Military Service Member or family.
• Must be able to research, identify and explain problems and resolutions in a minimum amount of time. Other task performed as required.
Skills and Qualifications:
Customer Focus, Customer Service, Data Entry Skills, Listening, Phone Skills, Verbal Communication, Building Relationships, People Skills, Interpersonal Savvy, Problem Solving, Multi-tasking • High School Diploma • RAPIDS Certified (Certification occurs as part of the on-board training) • Security Requirement: Public Trust/NA CLC Education:
Education:
Must have a high school diploma or GED.
Security Requirements:
Public Trust/NA CLC (InspiriTec will assist/cover costs, but job offer is contingent upon obtaining clearance). The following documents may be required to start the clearance: Social security card, birth certificate, proof of citizenship.
This shift working hours TBD between the operational hours of: M-F, 8:00am to 8:00pm est.

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