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Diversion Program Jobs (NOW HIRING)

GRO Community

Diversion Program Manager

Austin, TX · On-site

Diversion Program Manager Location: Travis County Austin, Texas Job Type: Full-Time Reports to: Chief Training Officer Direct Reports: Mental Health Specialist(s) About Us: God Restoring Order (GRO ...

GRO Community

Diversion Program Manager

Austin, TX · On-site

Diversion Program Manager Location: Travis County Austin, Texas Job Type: Full-Time Reports to: Chief Training Officer | Direct Reports: Mental Health Specialist(s) About Us: God Restoring Order (GRO ...

GRO Community

Diversion Program Manager

Austin, TX · On-site

Diversion Program Manager Location: Travis County Austin, Texas Job Type: Full-Time Reports to: Chief Training Officer | Direct Reports: Mental Health Specialist(s) About Us: God Restoring Order (GRO ...

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How much do diversion program jobs pay per year?

As of Jun 6, 2026, the average yearly pay for diversion program in the United States is $45,721.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,500.00 and $47,500.00 per year, depending on experience, location, and employer.

What are diversion programs?

Diversion programs are alternatives to traditional criminal prosecution that aim to redirect individuals, often first-time or low-level offenders, away from the criminal justice system. Instead of facing formal charges or incarceration, participants may be required to complete counseling, community service, education, or treatment programs. These programs are designed to address underlying issues such as substance abuse or mental health, reduce recidivism, and relieve court and jail overcrowding. Successful completion of a diversion program can result in charges being reduced or dismissed, helping individuals avoid a permanent criminal record.

What is the difference between Diversion Program vs Probation Officer?

AspectDiversion ProgramProbation Officer
CredentialsMay require a bachelor's degree in criminal justice or related fieldTypically requires a bachelor's degree, sometimes a certification in probation or counseling
Work EnvironmentCommunity-based, often in collaboration with courts and social servicesOffice setting, supervising offenders in the community
Employer & IndustryCourts, criminal justice agencies, social service organizationsCourts, probation departments, criminal justice agencies

While both roles are involved in the criminal justice system, a Diversion Program offers alternatives to traditional prosecution, focusing on rehabilitation outside of court proceedings. Probation Officers supervise offenders after sentencing, ensuring compliance with court orders. Understanding these differences helps clarify career paths and job expectations in criminal justice.

What are the key skills and qualifications needed to thrive as a Diversion Program Coordinator, and why are they important?

To thrive as a Diversion Program Coordinator, you need a background in criminal justice, social work, or a related field, along with knowledge of case management and program evaluation. Familiarity with case management software, data tracking systems, and sometimes certification in counseling or substance abuse intervention is typical. Strong interpersonal skills, cultural competence, and conflict resolution abilities help build rapport with participants and stakeholders. These competencies are vital for effectively guiding individuals through alternative justice pathways and ensuring program success.

What are some common challenges faced by professionals working in diversion programs, and how can they be addressed?

Professionals in diversion programs often encounter challenges such as managing high caseloads, addressing clients’ complex social and legal needs, and fostering collaboration between various stakeholders like courts, law enforcement, and social service agencies. Balancing the requirements of the justice system with individualized client support can be demanding. Building strong communication skills, staying organized, and participating in ongoing training can help manage these challenges effectively. Additionally, teamwork and regular case reviews are essential for maintaining a supportive work environment and ensuring successful client outcomes.
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What cities are hiring for Diversion Program jobs? Cities with the most Diversion Program job openings:
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Diversion Program jobs near you
Infographic showing various Diversion Program job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 78% Full Time, 20% Part Time, and 1% Temporary. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $45,721 per year, or $22 per hour.

Diversion Program Manager

GRO Community

Austin, TX • On-site

Full-time

Posted 12 days ago

Job description

Job Title: Diversion Program Manager
Location: Travis County Austin, Texas Job Type: Full-Time
Reports to: Chief Training Officer Direct Reports: Mental Health Specialist(s)
About Us:
God Restoring Order (GRO) Community is a mental/behavioral healthcare provider that specializes in trauma focused care for boys and men of color, ages 5 and up. Grounded in an understanding of the neurological, biological and psychological effects of trauma, GRO translates research discoveries into evidenced-based treatments for behavior change.
Position Summary:
The Diversion Program Manager will oversee the strategic management and operational oversight of our Gun Diversion Program within Travis County. He/She will ensure the effective distribution of services, manage a team of clinicians and collaborate with state attorneys, judges and external stakeholders to achieve program goals of community safety, reduction of rearrests and future violent-related incidents.
The ideal candidate should possess a deep understanding of local and state compliance requirements as well as strong leadership, organizational, and communication skills. The Director will play a critical role in enhancing the efficiency, accountability, and transparency of program services and treatment.
Key Responsibilities:
1. Strategic Leadership & Oversight
  • Lead and manage the day-to-day operations of the diversion program aimed at addressing the causes of maladaptive behavior (ie illegal firearm possession) and subsequently reducing rearrests (recidivism).
  • Develop, implement, and monitor the coordination of services from intake to discharge planning.
  • Oversee program budgeting and ensure resources are appropriately allocated to achieve program goals of community safety, reduction of rearrests and future violet-related incidents
2. Team Management & Supervision
  • Supervise and lead a team of clinicians responsible for the day-to-day execution of services, including Individual therapy, CBT group s and other recommended treatments per the assessments proven effective for behavior change.
  • Identify training and professional development opportunities for team of clinicians to enhance clinical practices and program effectiveness.
  • Foster a positive work environment and collaboration with external stakeholders.
3. Compliance & Regulatory Knowledge
  • Ensure the diversion program adheres to best practices and is in compliance with local, state, and federal regulations.
  • Stay abreast of legislative and development changes in policies to make "informed" program adjustments.
  • Oversee service delivery to ensure program compliance.
4. Program Evaluation & Reporting
  • Ensure regular progress reports for attorneys and external stakeholders
  • Assess the efficiency of required documentation.
  • Use data and feedback to inform program decisions and service delivery.

5. Stakeholder Engagement & Collaboration
  • Serve as the liaison between operations and attorneys/ external stakeholders.
  • Foster relationships with all stakeholders (judges, PO's, attorneys,)
  • Represent GRO's Gun Diversion Program at local and state meetings, conferences, and working groups focused on diversion strategies and programs.
6. Risk Management & Problem Resolution
  • Respond to and resolve complex or sensitive issues related to diversion operations, working collaboratively with clinical team and external stakeholders to find resolutions.
Knowledge & Skills:
  • In-depth knowledge of diversion strategies and alternatives to incarceration, including state and federal regulations related to these programs.
  • Proven experience in managing budgets and staff development.
  • Strong communication skills, both written and verbal, with the ability to effectively engage with internal teams and external stakeholders

Leadership & Supervision:
  • Provide leadership and direct supervision to a multidisciplinary team of community mental health professionals, ensuring high-quality care for individuals who can benefit from mental health services.
  • Conduct performance evaluations, coaching, and training to ensure the professional growth and development of staff.
  • Oversee case management, crisis intervention, and diversion program operations to ensure alignment with organizational goals and state regulations.

Texas Medicaid Billing & Compliance:
  • Ensure compliance with Texas Medicaid billing guidelines, including managing proper documentation and billing processes for community mental health services.
  • Stay up to date on Medicaid regulations and billing codes to ensure accurate claims submission and reimbursement.
  • Provide oversight and training to staff on proper documentation practices, ensuring adherence to state and federal guidelines.

Community Engagement & Stakeholder Collaboration:
  • Build and maintain strong relationships with key stakeholders in the Travis County community, including local government agencies, healthcare providers, court systems, and advocacy groups.
  • Participate in community meetings, public forums, and task forces to promote diversion programs and address community mental health needs.

Budget & Resource Management:
  • Assist with budget development and resource allocation to ensure the effective use of funds in support of diversion operations.
  • Ensure that services are delivered within budget and that funding is maximized to improve outcomes.

Competencies:
  • Ability to lead, coach, and develop a diverse team, make effective decisions, and resolve conflicts.
  • Deep knowledge of crisis intervention, diversion strategies, and local mental health resources.
  • Expertise in Texas Medicaid regulations, billing procedures, and maintaining compliance.
  • Skills in designing, implementing, and evaluating diversion programs while managing resources and budgets.
  • Ability to build strong partnerships with community stakeholders and advocate for mental health programs.
  • Capacity for long-term planning, innovative service delivery, and systems-level thinking.
  • Strong verbal and written communication, interpersonal, and negotiation skills.
  • Commitment to ethical practices, confidentiality, and advocating for vulnerable populations.
  • Ability to analyze data, manage risks, and drive continuous improvement.
  • Emotional resilience and stress management skills to navigate high-pressure situations.

Qualifications:
  • Bilingual in Spanish and English
  • Master's degree in Social Work, Psychology, Public Health, or a related field.
  • Minimum of 5 years of experience in community mental health services, with a strong emphasis on diversion and crisis intervention programs.
  • Extensive experience working in Travis County's mental health system, including familiarity with local resources, providers, and community dynamics.
  • In-depth knowledge of Texas Medicaid billing practices, regulations, and compliance requirements for mental health services.
  • Proven track record of leadership and supervision in managing community-based mental health teams.
  • Strong understanding of mental health crisis management, diversion strategies, and evidence-based practices for serving individuals with mental health conditions.
  • Excellent communication, interpersonal, and organizational skills.
  • Ability to work collaboratively with diverse stakeholders and navigate complex community systems.

Preferred Qualifications:
  • Licensed Clinical Social Worker (LCSW), Licensed Professional Counselor (LPC), or Licensed Marriage and Family Therapist (LMFT) preferred.
  • Experience in policy development and advocacy for mental health services.
  • Familiarity with trauma-informed care principles and practices.

What We Offer:
  • Competitive salary and benefits package.
  • A supportive and dynamic work environment committed to social impact.
  • Opportunities for professional development and growth.

Apply