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Distribution Customer Service Jobs (NOW HIRING)

SRS Distribution, Inc.

Customer Service

Wichita, KS · On-site

$14.25 - $19.50/hr

Position Purpose: The Customer Service Representative ensures customer satisfaction through ... distribution Preferred Qualifications: Proven sales and customer support experience. Strong ...

Marmon

Customer Service Representative

Harrison, OH

$15.25 - $20.75/hr

Support core Customer Service functions. Advocate for excellent internal and external customer ... Experience working with Distributors, customers, and end users. * Knowledge of ERP systems and CRM ...

Matco Tools

Customer Service Representative

Stow, OH · On-site

$20/hr

Matco is a franchising company, a distribution company, a financing company, a manufacturer of ... You will inform the field of daily customer service promotions along with providing them with error ...

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Distribution Customer Service information

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How much do distribution customer service jobs pay per hour?

As of Jul 21, 2026, the average hourly pay for distribution customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is customer service in distribution?

Customer service in distribution involves assisting clients with order processing, tracking shipments, resolving issues, and providing product information. It requires strong communication skills, knowledge of logistics systems, and the ability to coordinate with warehouse and delivery teams to ensure timely and accurate delivery of goods.

What are the key skills and qualifications needed to thrive as a Distribution Customer Service Representative, and why are they important?

To excel as a Distribution Customer Service Representative, you typically need strong organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with inventory management systems, order processing software, and CRM platforms is commonly required. Outstanding verbal communication, problem-solving abilities, and a customer-focused attitude are vital soft skills for this role. These competencies ensure timely and accurate fulfillment of orders, effective issue resolution, and high customer satisfaction in a fast-paced distribution environment.

What are some common challenges faced by Distribution Customer Service representatives and how can they be addressed?

Distribution Customer Service representatives often encounter challenges such as managing high volumes of orders, resolving delivery discrepancies, and coordinating effectively between warehouses, logistics teams, and customers. Successfully handling these issues requires strong communication skills, attention to detail, and the ability to prioritize tasks under pressure. Building good relationships with both internal teams and external customers can help resolve issues more quickly and maintain customer satisfaction. Training in inventory management systems and staying updated on company procedures also contribute to overcoming common obstacles in this role.

How can I make 2000 a week working from home?

A distribution customer service role can potentially pay $2,000 a week if it involves high-volume order processing, excellent communication skills, and possibly overtime or bonuses. Achieving this income level may require working full-time hours, gaining experience, and handling multiple accounts or clients efficiently.

What is Distribution Customer Service?

Distribution Customer Service refers to the team or individuals responsible for managing customer inquiries, orders, and issues related to the distribution of products. These professionals act as the main point of contact between the distribution company and its customers, ensuring that orders are processed efficiently, shipments are tracked, and any problems are resolved quickly. Their goal is to provide a seamless experience for customers receiving goods, addressing concerns such as delivery times, product availability, and returns. Excellent communication, problem-solving skills, and knowledge of distribution processes are key for this role.

What is the difference between Distribution Customer Service vs Warehouse Associate?

AspectDistribution Customer ServiceWarehouse Associate
Primary RoleHandling customer inquiries, order processing, and support related to distributionManaging inventory, packing, and shipping products within a warehouse
Required SkillsCustomer service, communication, basic computer skillsPhysical stamina, inventory management, equipment operation
Work EnvironmentOffice setting with some warehouse interactionPrimarily warehouse floor
Common CertificationsNone typically required, but customer service or logistics certifications can helpForklift certification, OSHA safety training

Distribution Customer Service and Warehouse Associate roles often overlap in logistics and industry usage. While Distribution Customer Service focuses on supporting customers and order management, Warehouse Associates handle physical inventory and shipping. Both roles are essential in supply chain operations but differ in daily tasks and skill requirements.

What is the highest paying customer service job?

In customer service roles, management positions such as Customer Service Manager or Director tend to have the highest salaries, often exceeding $70,000 annually. Specialized roles that require technical knowledge or industry expertise, like technical support managers or client relations directors, can also command higher pay. Advanced certifications and leadership experience typically contribute to higher compensation in these roles.

What jobs pay 4000 a week without a degree?

Distribution customer service roles typically do not pay $4,000 a week without advanced experience or management responsibilities. High-paying jobs that can reach this level without a degree are rare and often involve sales, real estate, or specialized trades like commercial driving or technical skilled labor, which may require certifications or extensive experience. Most roles paying this amount consistently without a degree are in sales, entrepreneurship, or executive positions.
More about Distribution Customer Service jobs
What job categories do people searching Distribution Customer Service jobs look for? The top searched job categories for Distribution Customer Service jobs are:
Distribution Customer Service jobs near you
Infographic showing various Distribution Customer Service job openings in the United States as of July 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Customer Service Manager - Industrial Distribution

Customer Service Manager - Industrial Distribution

SunSource

Darien Center, NY • On-site

Full-time

Posted 2 days ago

SunSource rating

6.6

Company rating: 6.6 out of 10

Based on 19 frontline employees who took The Breakroom Quiz

Job description

Are you looking for an opportunity where you can grow within an organization? By joining SunSource, one of the country's largest and most successful distributors of products and services in hydraulics, pneumatics, filtration, and automation, you will have access to a variety of career opportunities while being rewarded for your hard work!
We are currently seeking for a high energy individual to join our Customer Service team to support our outside sales team. Based in Darien Center NY the primary responsibility of the Customer Service Manager is to provide the highest degree of technical support and respond to inquiries to our customers and Account Managers by accurately and professionally processing requests for price, delivery, returns, order status, order expedites, product literature, and technical product assistance.
While we provide excellent training opportunities, the qualified candidate will have:
  • 2+ years of customer service, sales and/or purchasing experience in a Manufacturing or distribution environment.
  • Experience in Industrial Distribution or allied industry experience (Hydraulic, Pneumatic, Fluid Power, Electrical, Power Transmission, Motors, and Motion Control) is preferred.
  • Proficient with software programs relating to the customer service position including Microsoft Excel, Microsoft Word, E-mail and vendor pricing programs is preferred.
  • Working experience with Trend is a plus.
  • Strong analytical, mathematical and mechanical aptitude is required to be successful in this role.
  • Desire to grow into a leadership role.

Text "SunSource" to 25000 to Apply!!
SunSource provides a team environment that fosters personal growth and development. We believe in getting the right people on our team so if you are a high-energy person and effective in achieving sales results then we want to hear from you!
Would you rather see what we have to offer? Check out SunSource Core Competency video
WE ARE AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER M/F/V/D. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.
industrial sales, technical sales, field sales engineer, fluid power specialist, hydraulics, pneumatics, automatics, filtration, lubrication, fluid power, service and repair, mobile, mobile hydraulics, mobile OEM, electro hydraulics, hydraulic systems, electronic control systems, gear drive systems, mobile equipment, hydraulic repair, filtration systems, filtration solutions, hydraulic filters, MRO, OEM, account manager, sales manager, new business development manager, territory sales manager, regional account manager, field service engineer, sales representative, outside sales representative, industrial distribution, fluid mechanics, hydraulic technician, diesel mechanic, applications engineer, field service technician, CFPS, FPS

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