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Distribution Customer Service Jobs (NOW HIRING)

Bunzl Distribution Inc.

PR

$10.75 - $14.75/hr

As a Customer Service Representative (CSR ), you'll support business customer accounts by handling ... Bunzl Distribution has a tradition of commitment to equal employment opportunity. It is the ...

Country Pure Foods

Customer Service Representative

Akron, OH

$15.25 - $20.75/hr

Liaison between sales/brokers and all other areas of customer service. Monitors order, communicates ... Communicates special handling of customer orders to scheduling and distribution. Customer project ...

Duke Energy

Work Management Specialist I

Concord, NC

$15.75 - $21/hr

Responsibilities Provides quality customer service and support to Distribution, Customer Experience & Services * Ensures work is scheduled and executed timely * Efficiently uses available tools or ...

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How much do distribution customer service jobs pay per hour?

As of Jul 21, 2026, the average hourly pay for distribution customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is customer service in distribution?

Customer service in distribution involves assisting clients with order processing, tracking shipments, resolving issues, and providing product information. It requires strong communication skills, knowledge of logistics systems, and the ability to coordinate with warehouse and delivery teams to ensure timely and accurate delivery of goods.

What are the key skills and qualifications needed to thrive as a Distribution Customer Service Representative, and why are they important?

To excel as a Distribution Customer Service Representative, you typically need strong organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with inventory management systems, order processing software, and CRM platforms is commonly required. Outstanding verbal communication, problem-solving abilities, and a customer-focused attitude are vital soft skills for this role. These competencies ensure timely and accurate fulfillment of orders, effective issue resolution, and high customer satisfaction in a fast-paced distribution environment.

What are some common challenges faced by Distribution Customer Service representatives and how can they be addressed?

Distribution Customer Service representatives often encounter challenges such as managing high volumes of orders, resolving delivery discrepancies, and coordinating effectively between warehouses, logistics teams, and customers. Successfully handling these issues requires strong communication skills, attention to detail, and the ability to prioritize tasks under pressure. Building good relationships with both internal teams and external customers can help resolve issues more quickly and maintain customer satisfaction. Training in inventory management systems and staying updated on company procedures also contribute to overcoming common obstacles in this role.

How can I make 2000 a week working from home?

A distribution customer service role can potentially pay $2,000 a week if it involves high-volume order processing, excellent communication skills, and possibly overtime or bonuses. Achieving this income level may require working full-time hours, gaining experience, and handling multiple accounts or clients efficiently.

What is Distribution Customer Service?

Distribution Customer Service refers to the team or individuals responsible for managing customer inquiries, orders, and issues related to the distribution of products. These professionals act as the main point of contact between the distribution company and its customers, ensuring that orders are processed efficiently, shipments are tracked, and any problems are resolved quickly. Their goal is to provide a seamless experience for customers receiving goods, addressing concerns such as delivery times, product availability, and returns. Excellent communication, problem-solving skills, and knowledge of distribution processes are key for this role.

What is the difference between Distribution Customer Service vs Warehouse Associate?

AspectDistribution Customer ServiceWarehouse Associate
Primary RoleHandling customer inquiries, order processing, and support related to distributionManaging inventory, packing, and shipping products within a warehouse
Required SkillsCustomer service, communication, basic computer skillsPhysical stamina, inventory management, equipment operation
Work EnvironmentOffice setting with some warehouse interactionPrimarily warehouse floor
Common CertificationsNone typically required, but customer service or logistics certifications can helpForklift certification, OSHA safety training

Distribution Customer Service and Warehouse Associate roles often overlap in logistics and industry usage. While Distribution Customer Service focuses on supporting customers and order management, Warehouse Associates handle physical inventory and shipping. Both roles are essential in supply chain operations but differ in daily tasks and skill requirements.

What is the highest paying customer service job?

In customer service roles, management positions such as Customer Service Manager or Director tend to have the highest salaries, often exceeding $70,000 annually. Specialized roles that require technical knowledge or industry expertise, like technical support managers or client relations directors, can also command higher pay. Advanced certifications and leadership experience typically contribute to higher compensation in these roles.

What jobs pay 4000 a week without a degree?

Distribution customer service roles typically do not pay $4,000 a week without advanced experience or management responsibilities. High-paying jobs that can reach this level without a degree are rare and often involve sales, real estate, or specialized trades like commercial driving or technical skilled labor, which may require certifications or extensive experience. Most roles paying this amount consistently without a degree are in sales, entrepreneurship, or executive positions.
More about Distribution Customer Service jobs
What job categories do people searching Distribution Customer Service jobs look for? The top searched job categories for Distribution Customer Service jobs are:
Distribution Customer Service jobs near you
Infographic showing various Distribution Customer Service job openings in the United States as of July 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Distribution Supervisor

Schurman Executive Recruiting

Woodland, CA • On-site

Other

Posted 11 days ago

Job description

Description and Responsibilities:

My client is seeking a Supervisor to lead the second shift at their new 350K Sq Ft distribution and fulfillment center. This will be a start-up situation for a multi-client 3PL. The DC will process mostly retail and wholesale orders. Responsibilities will include but not be limited to:

  • Leading a team of roughly 10 associates in a non-union two-shift environment.
  • Being responsible for training, developing, mentoring, guiding associates.
  • Meeting daily/weekly/monthly/annual goals for distribution customer service.
  • Planning and managing labor and production hours.
  • Being a cultural leader for the company’s values and mission.
  • Promoting a safety-first culture.
  • Finding and leading lean continuous improvement projects throughout the supply chain stream.


Qualifications:

The qualified candidate will possess most of the following traits:

  • 2+ years of experience in leading leaders in a distribution and/or fulfillment center.
  • A Bachelors and preferably a Master’s degree.
  • A demonstrated history of continuous and process improvement accomplishments.
  • A solid history of developing other leaders to a promotional level.
  • Working knowledge of systems such as WMS, TMS, and excel. Further beneficial experience working in a fast passed order-fulfillment business with light automation.


Company Profile:

My client is a Third party logistics(3PL) provider. They are privately held and have both strong sales and earnings. They are willing to provide relocation and a very competitive compensation package to the right individual. If you are interested in learning more about this opportunity, please apply, or contact recruiter Brett Schurman at:


brett@serecruit.com

Apply