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Dispute Resolution Team Jobs (NOW HIRING)

JAMS, Inc.

Dispute Resolution Consultant

Manhattan, NY

$95.80K - $125.70K/yr

... team. * Handles general inquiry calls and website requests; ensures prompt and accurate responses ... for all types of resolution services the company and its Panelists offer; mastery of the ...

JAMS, Inc.

Dispute Resolution Consultant

Manhattan, NY · On-site

$95.80K - $125.70K/yr

... team. * Handles general inquiry calls and website requests; ensures prompt and accurate responses ... for all types of resolution services the company and its Panelists offer; mastery of the ...

ApolloMD

Payer Dispute Analyst (56279)

Atlanta, GA · On-site

... team at apollomd.com. Position Summary The Payer Dispute Analyst supports the organization's efforts to resolve disputes with payers. This role focuses heavily on the Independent Dispute Resolution ...

ApolloMD

Payer Dispute Analyst (56279)

Atlanta, GA · On-site

... team at apollomd.com. Position Summary The Payer Dispute Analyst supports the organization's efforts to resolve disputes with payers. This role focuses heavily on the Independent Dispute Resolution ...

ATX Learning

Human Resources Assistant

Simi Valley, CA

$38.70K - $49.60K/yr

DESCRIPTION Our client is seeking a detail-oriented and motivated Dispute Resolution Assistant to support their dispute resolution team. This is an excellent opportunity for someone with knowledge or ...

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$34K

$70.3K

$114.5K

How much do dispute resolution team jobs pay per year?

As of Jun 1, 2026, the average yearly pay for dispute resolution team in the United States is $70,345.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,000.00 and $86,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Dispute Resolution Team member, and why are they important?

Success as a Dispute Resolution Team member requires a solid background in conflict management, negotiation, and relevant legal or industry knowledge, often supported by a degree in law, business, or a related field. Familiarity with case management systems, mediation platforms, and relevant certifications such as mediation or arbitration credentials is typical. Strong communication, problem-solving, and emotional intelligence help team members navigate sensitive situations and build consensus. These skills ensure disputes are resolved efficiently, fairly, and in a manner that protects organizational interests and relationships.

What are the typical challenges faced by professionals in a Dispute Resolution Team, and how are they addressed?

Professionals in a Dispute Resolution Team often encounter challenges such as managing tight deadlines, handling sensitive or complex cases, and balancing the interests of multiple stakeholders. These challenges are typically addressed through strong teamwork, clear communication, and effective time management. Regular collaboration with legal experts, clients, and sometimes external mediators helps ensure cases are resolved efficiently and fairly. Team members also participate in ongoing training and case reviews to continually improve their negotiation and problem-solving skills.

What is a Dispute Resolution Team?

A Dispute Resolution Team is a group of professionals who specialize in resolving conflicts or disagreements between parties, often without going to court. They use various methods such as negotiation, mediation, and arbitration to help individuals or organizations reach mutually acceptable solutions. These teams are commonly found in legal, corporate, and organizational settings, working to save time, costs, and preserve relationships by settling disputes efficiently. Their expertise helps ensure fair outcomes and compliance with relevant laws and regulations.

What is the difference between Dispute Resolution Team vs Customer Service Representative?

AspectDispute Resolution TeamCustomer Service Representative
Required credentialsRelevant certifications in conflict resolution or negotiationHigh school diploma or equivalent; customer service training
Work environmentCorporate offices, call centers, or legal settingsRetail stores, call centers, or online support
Employer and industry usageFinancial institutions, insurance companies, legal firmsRetail, telecommunications, hospitality
Common search intentResolving disputes, legal conflicts, negotiationsAssisting customers, answering inquiries

The Dispute Resolution Team focuses on resolving conflicts through negotiation and legal processes, often requiring specialized certifications. Customer Service Representatives primarily handle customer inquiries and support, typically with less formal credentials. While both roles involve communication, the Dispute Resolution Team deals with complex disputes in professional settings, whereas Customer Service Representatives focus on general customer support.

More about Dispute Resolution Team jobs
What job categories do people searching Dispute Resolution Team jobs look for? The top searched job categories for Dispute Resolution Team jobs are:
Dispute Resolution Team jobs near you
NSA Specialist - Independent Dispute Resolution

NSA Specialist - Independent Dispute Resolution

Nimble Solutions

New Hyde Park, NY • On-site

Full-time

Posted 8 days ago

Job description

Job Type
Full-time
Description
Why you'll want to work at nimble!
This is a great opportunity to join a well-established and market-leading brand serving a high-growth end market while gaining valuable experience working closely with Executive leadership. As an organization, we are in high-growth mode through acquisition with a laser focus on positive culture building!
Who we are:
nimble solutions is a leading provider of revenue cycle management solutions for ambulatory surgery centers (ASCs), surgical clinics, surgical hospitals, and anesthesia groups. Our tech-enabled solutions allow surgical organizations to streamline their revenue cycle processes, reduce administrative burden, and improve financial outcomes. Join more than 1,100 surgical organizations that trust nimble solutions and its advisors to bring deep insights and actionable intelligence to maximize their revenue cycle.
We are currently seeking an Independent Dispute Resolution Specialist (NSA Specialist) to provide support to the Federal No Surprise Act Department. This position will play a crucial role in providing support to the department by analyzing healthcare claims and managing the IDR process. It requires strong analytical skills, meticulous attention to detail, and effective communication to ensure timely and accurate claim resolution.
Key Responsibilities:
  • Analyze healthcare claims to determine next steps, including negotiation or Independent Dispute Resolution (IDR)
  • Perform daily audits to identify zero-dollar payments, negative balances, or other discrepancies, demonstrating strong analytical skills and attention to detail
  • Resolve outstanding claim issues promptly, maintaining accurate records of all actions taken
  • Monitor and manage a busy inbox to ensure timely responses, proper routing of inquiries, and that no items are overlooked
  • Collaborate with team members to balance workloads and support the timely handling of negotiation and IDR processes
  • Maintain clear and organized documentation to support compliance and reporting needs
  • Contribute ideas to improve workflows, reduce manual tasks, and enhance overall efficiency

Requirements
  • Analyze healthcare claims to determine next steps, including negotiation or Independent Dispute Resolution (IDR)
  • Perform daily audits to identify zero-dollar payments, negative balances, or other discrepancies, demonstrating strong analytical skills and attention to detail
  • Resolve outstanding claim issues promptly, maintaining accurate records of all actions taken
  • Monitor and manage a busy inbox to ensure timely responses, proper routing of inquiries, and that no items are overlooked.
  • Collaborate with team members to balance workloads and support the timely handling of negotiation and IDR processes
  • Maintain clear and organized documentation to support compliance and reporting needs
  • Contribute ideas to improve workflows, reduce manual tasks, and enhance overall efficiency

Skills:
  • Exceptional organizational and analytical abilities
  • Strong understanding of medical billing and coding as it relates to out-of-network claims
  • Excellent communication and negotiation skills

Apply