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Dispatch Trainee Jobs in Rochester, NY (NOW HIRING)

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Dispatch Trainee information

See Rochester, NY salary details

$12

$28

$67

How much do dispatch trainee jobs pay per hour?

As of Jun 7, 2026, the average hourly pay for dispatch trainee in Rochester, NY is $28.47, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $25.38 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Dispatch Trainee, and why are they important?

To thrive as a Dispatch Trainee, you need strong organizational abilities, multitasking skills, and attention to detail, often supported by a high school diploma or equivalent. Familiarity with dispatch software, communication systems, and sometimes basic knowledge of GPS technology is typically required. Excellent communication, problem-solving, and stress management are crucial soft skills for handling urgent situations and coordinating effectively. These skills ensure accurate, efficient dispatch operations and enhance safety and service quality in demanding environments.

What is the difference between Dispatch Trainee vs Dispatch Coordinator?

AspectDispatch TraineeDispatch Coordinator
Required CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma; experience in logistics or customer service
Work EnvironmentTraining environment, entry-level tasksOffice setting, managing dispatch operations
Employer & Industry UsageLogistics, transportation companies, delivery servicesSupply chain, freight, transportation firms

The Dispatch Trainee role is an entry-level position focused on learning dispatch operations, while a Dispatch Coordinator has more experience and handles scheduling, communication, and problem-solving. The trainee is in training, whereas the coordinator manages daily dispatch activities.

What are some typical challenges a Dispatch Trainee may face during the onboarding period?

As a Dispatch Trainee, you may encounter challenges such as mastering multiple communication systems, becoming familiar with geographic areas, and adapting to fast-paced, high-pressure situations. It can take time to learn how to prioritize calls effectively and coordinate between different teams or departments. Close supervision and ongoing feedback from experienced dispatchers help trainees develop the skills needed to handle these challenges with confidence.

What are Dispatch Trainees?

Dispatch Trainees are entry-level professionals who are learning how to coordinate and manage the movement of goods, vehicles, or personnel within an organization. They typically work under the supervision of experienced dispatchers, gaining hands-on experience in scheduling, communication, and problem-solving. Their training involves understanding dispatch systems, handling customer or driver inquiries, and ensuring timely and efficient operations. This role is essential for developing the skills needed to become a full-fledged dispatcher.
What are the most commonly searched types of Dispatch jobs in Rochester, NY? The most popular types of Dispatch jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Dispatch Trainee jobs? Cities near Rochester, NY with the most Dispatch Trainee job openings:
Infographic showing various Dispatch Trainee job openings in Rochester, NY as of May 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $59,227 per year, or $28.5 per hour.
CDL-A Truck Driver - $5k Sign-On Bonus

CDL-A Truck Driver - $5k Sign-On Bonus

NFI Industries

Rochester, NY

$1K - $2K/wk

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 2 days ago


NFI Industries rating

6.3

Company rating: 6.3 out of 10

NFI Industries

Based on 150 frontline employees who took The Breakroom Quiz

7.1

Company rating compared to similar companies: 7.1 out of 10

Logistics average

Based on 35,842 frontline employees who took The Breakroom Quiz

The best things about working at NFI Industries

  • 79%

    79% say their managers don’t change their shifts at short notice

    say their managers don’t change their shifts at short notice

  • 76%

    76% say their health insurance is affordable

    say their health insurance is affordable

  • 71%

    71% say they have respectful managers

    say they have respectful managers

Featured by NFI Industries, based on 150 Breakroom Quiz responses from their frontline employees


Job description

NFI Industries is Now Hiring Dedicated Regional CDL-A Truck Drivers in New YorkAverage $1,850 - $2,000 per Week - $5,000 Sign-On BonusRecent Grads Welcome to Apply - Paid Apprenticeship Program Available

NFI is now hiring drivers in the Baldwinsville, NY & Amsterdam, NY areas!


Join NFI to Take Advantage Of:
  • New pay increase! Average $1,850 - $2,000 per week
  • $5,000 sign-on bonus
  • Regional routes with weekly home time - 2 consecutive days off
  • Opportunities for recent grads! Paid training provided
  • Dedicated Anheuser-Busch freight - no-touch, drop & hook, with drop & hook pay
  • Health, dental, vision, & Rx benefits begin on day 1
  • 401(k) plan

Job Description:

Drive for the brand behind the nation’s biggest pours with NFI’s Anheuser-Busch fleet. This regional role keeps the supply chain flowing with steady dry van freight, weekly home time you can count on, and dependable miles supported by modern, well-maintained equipment. Enjoy a strong pay package, consistent routes, and benefits from day 1.


Join NFI, Where Drivers Thrive - Apply Now!
Recent Grad Apprenticeship Program:

Why choose NFI after graduation over other CDL programs? NFI offers a different path than others that balances home time with supportive & structured mentorships. This 8-week paid training experience is designed to prepare recent graduate CDL drivers for a career with NFI.

  • Training is paid!
  • The program focused on long-term trucking career development
  • You get over 320 hours of hands-on training
  • Trainees gain real-world driving experience, safety education, customer interaction skills, & operational knowledge under the guidance of experienced driver trainers
  • Trainees work directly with experienced professionals & gradually build confidence behind the wheel through:
  • Hands-on road training & behind-the-wheel experience
  • Real delivery & pickup operations
  • Safety & DOT compliance education
  • Backing, docking, & trip planning instruction
  • Dispatch communication & customer service training
  • Hazard perception & accident prevention techniques
  • Technology & electronic logging device (ELD) training

Launch your driving career with real experience at NFI. Apply now & call to speak to a recruiter for more details today!

Additional Driver Benefits:

  • $2,000 referral bonus
  • Clean roadside inspection bonus 
  • Paid time off
  • Paid parental leave
  • Life insurance
  • Wellness program
  • Late-model fleet with advanced safety technology
  • Our in-house shops maintain roughly 60% of our equipment
  • And more!

Start Your Engine, What It Takes to Drive With NFI:
  • Valid Class A CDL
  • Minimum 6 months of relevant tractor-trailer experience
  • Less than six months of experience? Contact us for more details
  • Minimum 21 years of age
  • Acceptable references
  • Must meet all DOT qualifications

About NFI:

At NFI, people come first—always. For over 90 years, we’ve built our reputation as a trusted, family-owned and operated logistics company by valuing every person behind the operation and focusing on our dedicated customers. We know that professional drivers are the heart of what we do, and that’s why at NFI, you are more than just a number—you’re known by name, celebrated for your hard work, and supported every step of the way. Because relationships matter, we’ve built a culture rooted in respect and recognition. We provide the tools and support you need to succeed and grow your trucking career. NFI is where drivers thrive—because we’re not just in the freight business, we’re in the people business. 


It’s a Lifestyle, Join the NFI Truck Life - Apply Now!

Working at NFI Industries

Perks for frontline workers

From NFI Industries, via Breakroom

  • Medical

  • Dental

  • Vision

  • 401k plan (up to 3% NFI match, immediate vesting)

  • Life Insurance

  • PTO

  • Parental leave (dependant on state)

  • Wellness program

  • Pharmacy/Rx Plans

  • Short & Long Term Disability Insurance

  • Commuter Benefits

  • Military Leave Policy

  • Referral bonus

  • Employee Discount Programs

  • Training and development opportunities

  • Employee Resource Groups

What to expect from working at NFI Industries

From NFI Industries

About NFI Industries, in their own words

From NFI Industries

At NFI, employees are encouraged to bring their full selves to work. As one of the largest thrid-party logistics providers in North America, we offer a wide range of career paths. Whether you're behind the wheel of one of our trucks, preparing items for shipments in our facilities, or supporting the field teams from our corporate office, you can find your fit at NFI.

Our purpose, vision, and values reflect who we are. They drive us to empower employees, embrace innovation, and deliver to our customers.

PURPOSE:

We deliver logistics solutions for our customers that transform the way business gets done.

VISION:

We will be the leading end-to-end 3PL in North America by empowering employees, embracing innovation, and delivering an unparalleled commitment to customers.

VALUES:

Family, Integrity, Safety, Customers, Teamwork, Social Responsibility

Diversity and inclusion statement

From NFI Industries

We continuously strive to create a workplace where all people are valued and respected, have equal access to opportunities, and are encouraged to expand their potential regardless of race, ethnicity, age, gender, religion, sexual orientation, gender identity, disability, veteran status, or other diverse backgrounds. We recognize that diversity and inclusion is critical to our business success as it provides our employees with unique collaboration opportunities in a more innovative and engaged environment.



What NFI Industries employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


NFI Industries logo

About NFI Industries

Sourced by ZipRecruiter

NFI Industries, based in Camden, NJ, US, is a globally renowned 3rd party supply chain solutions provider. Rooted in the transportation industry since its founding in 1932, the company has expanded its offerings to include areas such as distribution, logistics, real estate, and global services. NFI underscores its mission which is to provide outstanding supply chain solutions by involving their customers, employees and business partners that enable their growth and profitability. Among the many notable achievements of the company, the consistent recognition in Inbound Logistics’ Top 3PL lists and SmartWay Excellence Awards clearly underlines their prominence in the industry.

Industry

Transportation and warehousing

Company size

10,000+ Employees

Headquarters location

Camden, NJ, US

Year founded

1932