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Dispatch Manager Jobs in Illinois (NOW HIRING)

MV Transportation

Dispatch Supervisor

Chicago, IL · On-site

$25.63/hr

Manages and coordinates technical workforce job completion. * Customer complaint resolution ... Ensure that dispatch personnel are effectively performing linked function between the operators and ...

olt

Dispatch Supervisor

Berkeley, IL

The Dispatch Supervisor also supports driver hiring, training, performance management, and ... compliance while working closely with customers, carriers, operations, maintenance, and human ...

olt

Dispatch Supervisor

Berkeley, IL · On-site

The Dispatch Supervisor also supports driver hiring, training, performance management, and ... compliance while working closely with customers, carriers, operations, maintenance, and human ...

Odyssey

Dispatch Supervisor

Berkeley, IL · On-site

The Dispatch Supervisor also supports driver hiring, training, performance management, and ... compliance while working closely with customers, carriers, operations, maintenance, and human ...

Roadrunner

Supervisor, Dispatch

Bolingbrook, IL · On-site

$60K - $65K/yr

You will manage the flow of pickups, appointments, and driver coordination across a complex, time ... Administer dispatch and tracking systems to ensure accurate, real-time data * Maintain ...

Roadrunner

Supervisor, Dispatch

Bolingbrook, IL · On-site

$60K - $65K/yr

The Supervisor, Dispatch plays a missioncritical role in ensuring the precision, reliability, and ... You will manage the flow of pickups, appointments, and driver coordination across a complex ...

Roadrunner

Supervisor, Dispatch

Bolingbrook, IL · On-site

$60K - $65K/yr

The Supervisor, Dispatch plays a missioncritical role in ensuring the precision, reliability, and ... You will manage the flow of pickups, appointments, and driver coordination across a complex ...

Roadrunner

Supervisor, Dispatch

Bolingbrook, IL · On-site

$60K - $65K/yr

The Supervisor, Dispatch plays a missioncritical role in ensuring the precision, reliability, and ... You will manage the flow of pickups, appointments, and driver coordination across a complex ...

Roadrunner

Supervisor, Dispatch

Bolingbrook, IL · On-site

$60 - $65/hr

You will manage the flow of pickups, appointments, and driver coordination across a complex ... Lead daily dispatch operationsOversee terminal load plans to ensure efficient routing and optimal ...

Altorfer CAT

Central Dispatch

Joliet, IL · On-site

$60K - $75K/yr

To be effective the Central Transportation Dispatcher must establish an understanding of the ... Must be able to work with minimal manager supervision and has the authority to make daily business ...

Altorfer CAT

Central Dispatch

Naperville, IL

$60K - $75K/yr

To be effective the Central Transportation Dispatcher must establish an understanding of the ... Must be able to work with minimal manager supervision and has the authority to make daily business ...

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Showing results 21-40

All JobsDispatch JobsDispatch Manager JobsDispatch Manager Jobs in Illinois

Dispatch Manager information

See Illinois salary details

$29.1K

$60.9K

$100.3K

How much do dispatch manager jobs pay per year?

As of Sep 2, 2026, the average yearly pay for dispatch manager in Illinois is $60,940.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,500.00 and $69,300.00 per year, depending on experience, location, and employer.

What is a dispatch manager?

A Dispatch Manager is a professional responsible for overseeing the scheduling, coordination, and dispatching of vehicles, personnel, or shipments for a company. They work to ensure deliveries or services are completed efficiently and on time, often managing a team of dispatchers and drivers. Dispatch Managers use specialized software to track vehicles, communicate with staff, and resolve logistical issues as they arise. Their role is vital in industries such as transportation, logistics, emergency services, and delivery companies.

What does a dispatch manager do?

A dispatch manager works at a warehouse or a call center to ensure that the supply chain workflow of a company operates as efficiently as possible. As a dispatch manager, your job duties include training new employees, delegating tasks, coordinating the daily workload, documenting productivity, overseeing incoming and outgoing shipments, and reporting to senior management. The qualifications for a career as a dispatch manager are a bachelor’s degree in business management or logistics and experience in workflow organization or supply chain logistics. You need an organized, technical mindset and strong communication and leadership skills.

What are the key skills and qualifications needed to thrive as a dispatch manager, and why are they important?

To thrive as a Dispatch Manager, you need strong organizational skills, logistics knowledge, and experience in supply chain operations, often supported by a degree in business or logistics management. Familiarity with dispatch software, fleet management systems, and GPS tracking tools is typically required. Excellent communication, problem-solving abilities, and leadership are crucial soft skills for coordinating teams and resolving issues quickly. These skills ensure efficient operations, timely deliveries, and high customer satisfaction in a dynamic logistics environment.

How does a dispatch manager typically collaborate with drivers and other departments to ensure efficient operations?

A Dispatch Manager regularly coordinates with drivers, customer service representatives, and warehouse staff to optimize routes, address delivery issues, and ensure timely shipments. Effective communication is key, as the manager must quickly resolve delays or emergencies and relay updates to all stakeholders. They often use logistics software to monitor fleet performance and track shipments, fostering a collaborative environment where teamwork and adaptability are essential. This cross-departmental coordination helps maintain high service levels and operational efficiency.

What is the difference between Dispatch Manager vs Dispatch Coordinator?

AspectDispatch ManagerDispatch Coordinator
Required CredentialsHigh school diploma; some roles prefer certifications in logistics or transportationHigh school diploma; certifications in logistics or customer service beneficial
Work EnvironmentSupervises dispatch teams, manages operations, often in office or warehouse settingsCoordinates daily dispatch activities, interacts with drivers and clients, often in office settings
Employer & Industry UsageLogistics, transportation, delivery servicesLogistics, transportation, delivery services
Common Search & Comparison IntentUnderstanding managerial roles in dispatchUnderstanding coordination roles in dispatch

The Dispatch Manager oversees the entire dispatch operation, managing teams and ensuring efficient logistics. The Dispatch Coordinator focuses on scheduling and coordinating daily dispatch activities, often acting as a liaison between drivers and clients. Both roles are essential in logistics and transportation industries, but the Dispatch Manager holds a higher supervisory position with broader responsibilities.

More about Dispatch Manager jobs

What are the most commonly searched types of Dispatch jobs in Illinois?

The most popular types of Dispatch jobs in Illinois are:

What are popular job titles related to Dispatch Manager jobs in Illinois?

For Dispatch Manager jobs in Illinois, the most frequently searched job titles are:

What job categories do people searching Dispatch Manager jobs in Illinois look for?

The top searched job categories for Dispatch Manager jobs in Illinois are:

What cities in Illinois are hiring for Dispatch Manager jobs?

Cities in Illinois with the most Dispatch Manager job openings:

What are popular job titles related to Dispatch Manager jobs in IL?

For Dispatch Manager jobs in IL, the most frequently searched job titles are:

Dispatch Manager jobs near you
Infographic showing various Dispatch Manager job openings in Illinois as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $60,940 per year, or $29.3 per hour.

Dispatch Supervisor

MV Transportation

Chicago, IL • On-site

$25.63/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 10 days ago

MV Transportation rating

6.3

Company rating: 6.3 out of 10

Based on 99 frontline employees who took The Breakroom Quiz

85th of 100 rated public transport

Job description

Overview
If you reside in California, please see our California Applicant Privacy Policy for more information about our data handling practices and your data rights.
Responsibilities
MV Transportation is seeking a Dispatch Supervisor to supervise a large Dispatch department. He/she will be responsible for ensuring the Dispatch department maintains effective daily communication with drivers, including those run by subcontractors; to continually monitor service making proactive adjustments to maximize on time performance and productivity; demonstrate effective use of scheduling software, two-way radio communication, telephone, and data analysis skills.
Job Responsibilities:
  • Manages and coordinates technical workforce job completion.
  • Customer complaint resolution.
  • Obtain daily service disruptions in Excel Workbook.
  • Oversee improvement in customer satisfaction and dispatch satisfaction.
  • Maintain a professional demeanor and appearance.
  • Ensure that dispatch personnel are effectively performing linked function between the operators and customers by monitoring the responses to customer service requests and by ensuring appropriate prioritization and dispatch of service requests to Senior Management.
  • Provide subordinate coaching and assistance when required.
  • Communicate with Management as needed to maximize efficiencies and resolve issues.
  • Has the authority to make the recommendation to hire and fire and to implement discipline and direct work of Dispatch employees.
  • Interviews applicants; Handles employee grievances and complaints.
  • Monitor specific charts and daily graphs to ensure that all service calls are being managed and completed in a timely manner.
  • Monitor real time call flow, inbound dispatcher availability, Service Levels and other critical call statistics to ensure calls are answered in a timely manner and abandon calls are minimized.
  • Fill in as a Dispatcher when required.
  • Recommend promotions.
  • Ensure overall compliance with various office policies such as: uniforms, use of electronic devices, phone compliance, meal breaks and attendance.

Qualifications
Talent Requirements:
  • College Degree in Business Management or Administration or will have degree within the next six (6) months.
  • Ability to manage multiple projects while managing 7 day/week operations.
  • At least three (3) to five (5) years successful supervisory experience preferred.
  • Ability to effectively lead a diverse group of individuals to successfully achieve the goals of the Dispatch Department.
  • Ability to learn and demonstrate efficiency in the use of Trapeze.
  • Strong customer service skills.
  • Ability to work independently and follow directions.
  • Ability to adapt and remain flexible in a dynamic environment.

Starting pay rate: $25.63/hour
Benefits are available to full time employees.
Healthcare Benefits: Medical, Dental and Vision benefits for all qualified employees and their dependents) 1st day of the month after 60 days of service with the company.
Teamsters Health Clinic while actively working
Retirement Benefits: 401k with company match
Personal Days Off: 2 days after completing 1 year, 3 days after 3 years, 4 days after completing 5 years of employment contingent upon appropriate attendance.
Sick time: 40 hours of paid after 12 months of employment
Jury Duty: Up to 5 paid days of jury duty service after 12 months of employment
Bereavement Leave: up to 3 days for qualifying family members
Paid Holidays: 8 paid holidays
Dispatch Supervisor Vacation:
Full-time Dispatch Supervisors will be eligible for paid vacation:
6 months - 3 years will accrue 1.54 hours with an annual cap of forty (40) hours per calendar year.
3 - 4 years of service will accrue 3.08 hours with an annual cap of eighty (80) hours per calendar year.
4 or more years of service will accrue 4.62 hours per pay period and have an annual cap of one hundred-twenty (120) hours per calendar year.
MV Transportation is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, physical or mental disability, veteran or military status, genetic information or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants.
Where permissible under applicable state and local law, applicants may be subject to a pre-employment drug test and background check after receiving a conditional offer of employment.
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