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Dispatch Associate Jobs in Illinois (NOW HIRING)

Pepsi MidAmerica

Dispatch

Marion, IL · On-site

$17 - $19/hr

We are looking for a reliable and organized Dispatch / Customer Service Associate to support our drivers, sales team, and customers. This role helps keep daily operations running smoothly by ...

Pepsi MidAmerica

Dispatch

Marion, IL · On-site

$17 - $19/hr

We are looking for a reliable and organized Dispatch / Customer Service Associate to support our drivers, sales team, and customers. This role helps keep daily operations running smoothly by ...

Avacend Inc

Feeder Associate/ Dispatch

Rockford, IL · On-site

$20.65/hr

* The Feeder Dispatch Admin with driving works in a fast-paced office environment responding to inbound & outbound feeder drivers via phone with great attention to detail. Working outside in all types ...

AGB

Dispatch

Chicago, IL · On-site

The Dispatcher coordinates the dispatch of vehicles and monitors what is happening with officers on ... Associate degree preferred. Minimum of one (1) year experience in a call center environment ...

King's Daughters

Security Dispatcher Associate

Campus, IL

$16.25 - $21.50/hr

Essential Functions Monitors and operates communication systems to dispatch security officers and relay information in a timely and accurate manner. Communicates effectively with field officers to ...

A SAFE HAVEN LLC

Dispatcher

Chicago, IL · On-site

$18 - $22/hr

Support communication across intake, dispatch, and vehicle teams to maintain safety and timeliness. Qualifications * High school diploma or GED required; associate degree preferred * 2+ years of ...

Compass Group

DISPATCHER

Hoffman Estates, IL · On-site

$19/hr

We asked some of our associates why they love working for Touchpoint. Click here to see what they ... Ensures accurate, timely dispatch of transport requests. Ensures maximum staff productivity.

Hanover Township

Dispatcher

Bartlett, IL · On-site

$26/hr

Hanover Township is hiring a Dispatcher! Position Summary: Under the direction of the ... Associate's degree in related field preferred. * Commercial Driver's License (CDL) with passenger ...

THE KENAN ADVANTAGE GROUP

Dispatcher II

Decatur, IL · On-site

Divide dispatch responsibilities with other team members * Enter incidents into KITS (incident ... of associates so classified. Management retains the right to assign or reassign duties at any time ...

Kenan Advantage Group

Dispatcher II

Jacksonville, IL · On-site

$44K - $66K/yr

Divide dispatch responsibilities with other team members * Enter incidents into KITS (incident ... of associates so classified. Management retains the right to assign or reassign duties at any time ...

Kenan Advantage Group

Dispatcher II

Decatur, IL · On-site

$44K - $56K/yr

Divide dispatch responsibilities with other team members * Enter incidents into KITS (incident ... of associates so classified. Management retains the right to assign or reassign duties at any time ...

Canal Barge Company, Inc.

Dispatcher

Joliet, IL · On-site

Illinois Marine Towing Dispatcher I. BASIC FUNCTION As a vital member of the Transportation ... An associate or bachelor's degree preferred, or equivalent work experience. 2. Ability to work both ...

Connexion

Logistics Dispatch

Buffalo Grove, IL

$24/hr

We attribute our success to our unique vision, our entrepreneurial spirit and the over-the-top effort, and dedication of our associates. The Logistics Dispatch will be directly responsible for the ...

Connexion

Logistics Dispatch

Buffalo Grove, IL

$24/hr

We attribute our success to our unique vision, our entrepreneurial spirit and the over-the-top effort, and dedication of our associates. The Logistics Dispatch will be directly responsible for the ...

Connexion

Logistics Dispatch

Buffalo Grove, IL · On-site

$24/hr

We attribute our success to our unique vision, our entrepreneurial spirit and the over-the-top effort, and dedication of our associates. The Logistics Dispatch will be directly responsible for the ...

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Dispatch Associate information

What is a dispatch associate?

Dispatch Associates are professionals responsible for coordinating the movement of goods, vehicles, or personnel to ensure efficient operations within a company. They typically manage schedules, communicate with drivers or staff, track shipments or deliveries, and resolve issues that arise during transit. Their role is crucial in industries like logistics, transportation, and warehousing, where timely and accurate dispatch is essential. Dispatch Associates use technology and strong organizational skills to keep operations running smoothly.

What are the key skills and qualifications needed to thrive as a dispatch associate, and why are they important?

To thrive as a Dispatch Associate, you need strong organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with dispatch software, GPS tracking systems, and basic office applications is typically required. Excellent communication, problem-solving, and multitasking abilities help you manage fast-paced environments and coordinate effectively with drivers and clients. These skills ensure timely and accurate dispatching, efficient operations, and high customer satisfaction.

What are some common challenges dispatch associates face, and how can they overcome them?

Dispatch Associates often encounter challenges such as managing high volumes of requests, adapting to last-minute schedule changes, and coordinating effectively with drivers and warehouse teams. Staying organized, using digital dispatching tools, and maintaining clear communication channels are key strategies for success. Proactively anticipating potential issues and keeping a calm, solution-oriented mindset can help Dispatch Associates manage stress and ensure timely deliveries.

What is the difference between Dispatch Associate vs Warehouse Associate?

AspectDispatch AssociateWarehouse Associate
Required CredentialsHigh school diploma, basic computer skills, familiarity with dispatch softwareHigh school diploma, physical ability, forklift certification (optional)
Work EnvironmentOffice setting, dispatch centers, logistics operationsWarehouse, storage facilities, distribution centers
Employer & Industry UsageLogistics companies, delivery services, transportation firmsWarehousing, retail distribution, manufacturing
Common Search & ComparisonYesYes

The Dispatch Associate primarily manages communication and coordination of deliveries, often working in an office environment with dispatch software. In contrast, the Warehouse Associate handles physical tasks like inventory management and order fulfillment within a warehouse setting. While both roles support logistics operations, their daily responsibilities and work environments differ significantly.

How to start a dispatch associate with no experience?

To start as a dispatch associate with no experience, focus on developing strong organizational and communication skills, and familiarize yourself with transportation management software. Entry-level roles often provide on-the-job training, so demonstrating reliability and a willingness to learn can help you secure a position.

Is it hard to get hired as a dispatch associate?

Getting hired as a dispatch associate typically requires good communication skills, organization, and sometimes prior experience with logistics or transportation software. The hiring process can vary by employer but often involves interviews and background checks; some roles may also require a valid driver's license or certification. Overall, the difficulty depends on the job market and individual qualifications, but entry-level positions are generally accessible to those with relevant skills and a clean background.

What are the most commonly searched types of Dispatch jobs in Illinois?

The most popular types of Dispatch jobs in Illinois are:

What are popular job titles related to Dispatch Associate jobs in Illinois?

For Dispatch Associate jobs in Illinois, the most frequently searched job titles are:

What job categories do people searching Dispatch Associate jobs in Illinois look for?

The top searched job categories for Dispatch Associate jobs in Illinois are:

What cities in Illinois are hiring for Dispatch Associate jobs?

Cities in Illinois with the most Dispatch Associate job openings:

What are popular job titles related to Dispatch Associate jobs in IL?

For Dispatch Associate jobs in IL, the most frequently searched job titles are:

Dispatch Associate jobs near you
Infographic showing various Dispatch Associate job openings in Illinois as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

Dispatch

Marion, IL • On-site

Pepsi MidAmerica
Food Services and Drinking Places • 1 - 5K employees

6.1

Company rating: 6.1 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

331st of 443 rated food and drinks producers

People enjoy working here

Respectful managers

Learn more about Pepsi MidAmericaexternal

$17 - $19/hr

Full-time

Medical, Retirement, PTO

Posted 10 days ago

Job description

Job description:

We are looking for a reliable and organized Dispatch / Customer Service Associate to support our drivers, sales team, and customers. This role helps keep daily operations running smoothly by coordinating routes, assisting customers, maintaining records, and completing reports.

Key Responsibilities

  • Coordinate with drivers and sales teams to support daily routes
  • Provide customer service support by phone and in person
  • Generate daily reports and mileage reports
  • Perform accurate data entry and system updates
  • Maintain customer account information and adjustments
  • Review and verify payment batches and driver payments
  • Assist with dispatch scheduling and operational support
  • Provide general office and administrative support

Qualifications

  • High School Diploma or equivalent
  • Previous experience in customer service, dispatch, or administrative support
  • Microsoft Excel experience preferred
  • Strong organizational and multitasking skills
  • Excellent communication and problem-solving abilities
  • Strong attention to detail

Address: 2605 W Main St, Marion, IL

Walk-In Interviews

Monday – Friday | 1:00 PM – 3:00 PM
Stop by our office to apply and interview in person. No appointment necessary.

Job Type: Full-time

Benefits:


  • 401(k)
  • Health insurance
  • Paid time off
  • Professional development assistance


Schedule:


  • 8 hour shift
  • Day shift
  • Monday to Friday


Work Location: In person

What Pepsi MidAmerica employees say

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