ZipRecruiter

Log In

1

Dispatch Associate Jobs in Massachusetts (NOW HIRING)

Springfield College

Dispatcher

Springfield, MA · On-site

$18/hr

... Computer-Aided Dispatch (CAD) entries for every incident or event involving the department ... Associate's or vocational/ technical school degree in Criminal Justice preferred. EMO, APCO ...

previous pagenext page

Showing results 21-40

All JobsDispatch Associate JobsDispatch Associate Jobs in Massachusetts

Dispatch Associate information

See Massachusetts salary details

$14

$31

$74

How much do dispatch associate jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for dispatch associate in Massachusetts is $31.52, according to ZipRecruiter salary data. Most workers in this role earn between $17.84 and $28.08 per hour, depending on experience, location, and employer.

What is a dispatch associate?

Dispatch Associates are professionals responsible for coordinating the movement of goods, vehicles, or personnel to ensure efficient operations within a company. They typically manage schedules, communicate with drivers or staff, track shipments or deliveries, and resolve issues that arise during transit. Their role is crucial in industries like logistics, transportation, and warehousing, where timely and accurate dispatch is essential. Dispatch Associates use technology and strong organizational skills to keep operations running smoothly.

How to start a dispatch associate with no experience?

To start as a dispatch associate with no experience, focus on developing strong organizational and communication skills, and consider obtaining a basic understanding of transportation management software. Entry-level roles often provide on-the-job training, so demonstrating reliability and a willingness to learn can help you get started in this field.

What is the difference between Dispatch Associate vs Warehouse Associate?

AspectDispatch AssociateWarehouse Associate
Required CredentialsHigh school diploma, basic computer skills, familiarity with dispatch softwareHigh school diploma, physical ability, forklift certification (optional)
Work EnvironmentOffice setting, dispatch centers, logistics operationsWarehouse, storage facilities, distribution centers
Employer & Industry UsageLogistics companies, delivery services, transportation firmsWarehousing, retail distribution, manufacturing
Common Search & ComparisonYesYes

The Dispatch Associate primarily manages communication and coordination of deliveries, often working in an office environment with dispatch software. In contrast, the Warehouse Associate handles physical tasks like inventory management and order fulfillment within a warehouse setting. While both roles support logistics operations, their daily responsibilities and work environments differ significantly.

What are the key skills and qualifications needed to thrive as a dispatch associate, and why are they important?

To thrive as a Dispatch Associate, you need strong organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with dispatch software, GPS tracking systems, and basic office applications is typically required. Excellent communication, problem-solving, and multitasking abilities help you manage fast-paced environments and coordinate effectively with drivers and clients. These skills ensure timely and accurate dispatching, efficient operations, and high customer satisfaction.

What are some common challenges dispatch associates face, and how can they overcome them?

Dispatch Associates often encounter challenges such as managing high volumes of requests, adapting to last-minute schedule changes, and coordinating effectively with drivers and warehouse teams. Staying organized, using digital dispatching tools, and maintaining clear communication channels are key strategies for success. Proactively anticipating potential issues and keeping a calm, solution-oriented mindset can help Dispatch Associates manage stress and ensure timely deliveries.
What are the most commonly searched types of Dispatch jobs in Massachusetts? The most popular types of Dispatch jobs in Massachusetts are:
What are popular job titles related to Dispatch Associate jobs in Massachusetts? For Dispatch Associate jobs in Massachusetts, the most frequently searched job titles are:
What job categories do people searching Dispatch Associate jobs in Massachusetts look for? The top searched job categories for Dispatch Associate jobs in Massachusetts are:
What cities in Massachusetts are hiring for Dispatch Associate jobs? Cities in Massachusetts with the most Dispatch Associate job openings:
What are popular job titles related to Dispatch Associate jobs in MA? For Dispatch Associate jobs in MA, the most frequently searched job titles are:
Dispatch Associate jobs near you
Infographic showing various Dispatch Associate job openings in Massachusetts as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 24% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $65,557 per year, or $31.5 per hour.

Dispatcher

Springfield College

Springfield, MA • On-site

$18/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 26 days ago

Job description

Salary: $18.00 Hourly
Location : Springfield, MA
Job Type: Full-time 12 months 40 hours
Job Number: 00428
Department: Public Safety Administration
Opening Date: 08/07/2026
Description
The Dispatcher serves as the communications hub for the Department of Public Safety and is responsible for coordinating emergency and non-emergency communications, dispatching officers, monitoring campus safety and security systems, documenting incidents, and providing exceptional customer service to students, faculty, staff, visitors, and outside agencies. The Dispatcher operates multiple communication systems simultaneously while maintaining situational awareness, ensuring officer safety, and supporting the daily operations of the department in a fast-paced, 24-hour environment.
Responsibilities
Duties and Responsibilities:
- Operate a multi-line telephone system and direct calls to the appropriate personnel.
- Serve as the first point of contact for callers and individuals seeking assistance in the lobby.
- Accurately create Computer-Aided Dispatch (CAD) entries for every incident or event involving the department.
- Operate the radio system to maintain clear and effective communication with police, fire, and emergency personnel.
- Monitor the Springfield Police Department scanner and relay pertinent information to Public Safety staff if activity occurs near the campus.
- Operate and monitor campus security cameras to ensure ongoing surveillance and safety.
- Monitor burglar, fire, and card access alarms, and promptly notify and direct appropriate personnel in response to alerts.
- Assists with answering parking questions and providing solutions.
- Assists with kiosk in front lobby for parking registration/ appeals.
Qualifications
Requirements and Qualifications:
  • High School diploma or GED
  • Associate's or vocational/ technical school degree in Criminal Justice preferred. EMO, APCO certifications preferred.
  • 2 years of work related experience preferred
  • Knowledge of City of Springfield- Geographical thoroughfares preferred.
  • Basic level of proficiency with Microsoft Office PowerPoint, Excel, Word and Outlook, Website content
  • Intermediate level of proficiency with Computer Aided Dispatch (CAD), ARMS Records Management System, AXIS Camera Station, CJIS Applications, Rave Emergency Notification System, Multi-line Telephone Systems, Two-way Radio Communications Systems
  • Able to exchange detailed and routine information to a broad range of constituents both internal and external while having access to sensitive and/or confidential information.
  • Able to handle sensitive issues and facilitate collaboration at the highest level.
  • Identify needs/concerns of others, determine potential solutions, resolve or redirect appropriately.
  • Public Safety is 24/7 and coverage is always needed. Regular evening, weekend and holiday work required.

At Springfield College we offer competitive and generous benefit options for employees and their families.
  • Tuition benefits for employees and dependents
  • Tuition exchange program for dependents
  • Generous paid time off benefits
  • Paid Sick Leave Benefits
  • 403(b) retirement plan (TIAA) with a generous college match
  • Medical, Dental and Vision plan(s)
  • Health Reimbursement Arrangement (HRA)
  • Flexible Spending Accounts (health care expenses and dependent care)
  • Life and accident insurance plans
  • Long-term disability
  • Optional voluntary benefits
  • Employee Assistance Program (EAP)
  • Wellness benefits and programs
  • Free use of our state-of-the-art Wellness Center

Part-time employees earn pro-rated holiday, vacation and sick leave.
To learn more about our Benefit Package, visit our page.

Apply