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Dispatch Associate Jobs in Fall River, MA (NOW HIRING)

Empire Auto Parts

PT Dispatcher

Taunton, MA · On-site

Prepare and submit reports on dispatch activities, delays, and performance metrics. Required Skills/Abilities * Education: High school diploma or equivalent (Associate degree preferred). * Experience ...

Central Transport

SR Dispatcher

Providence, RI

An Associates or Bachelor's Degree, preferred but not required Duties include, but are not limited to: * Oversee outbound operations for your designated section of the terminal dock * This includes ...

Gopuff

Operations Associate, Providence

Providence, RI · On-site

$16.25/hr

Gopuff is looking for Operations Associates (OAs) to join the operations team. Directly reporting ... Responsibilities: -Pick and pack items for dispatch to customers -Receive and unpack pallets of ...

Gopuff

Operations Associate, Providence

Providence, RI · On-site

$16.25/hr

Gopuff is looking for Operations Associates (OAs) to join the operations team. Directly reporting ... Responsibilities: -Pick and pack items for dispatch to customers -Receive and unpack pallets of ...

Gopuff

Operations Associate, Providence

Providence, RI · On-site

$16.25/hr

Gopuff is looking for Operations Associates (OAs) to join the operations team. Directly reporting ... Responsibilities: -Pick and pack items for dispatch to customers -Receive and unpack pallets of ...

Quality Custom Distribution

Class B Driver

Taunton, MA · On-site

$325/wk

QCD associates also help run a national non-profit, the GSF Foundation. At QCD, every role drives ... Communicate clearly with dispatch, store personnel, and team members * Handle return loads and ...

Golden State Foods

Class B Driver

Taunton, MA · On-site

$325/wk

QCD associates also help run a national non-profit, the GSF Foundation. At QCD, every role drives ... Communicate clearly with dispatch, store personnel, and team members * Handle return loads and ...

Quality Custom Distribution

Class B Driver

Taunton, MA · On-site

$325/wk

QCD associates also help run a national non-profit, the GSF Foundation. At QCD, every role drives ... Communicate clearly with dispatch, store personnel, and team members * Handle return loads and ...

Golden State Foods

Local Class A CDL Drivers

Taunton, MA · On-site

$349.50/wk

QCD associates also help run a national non-profit, the GSF Foundation. At QCD, every role drives ... Communicate clearly with dispatch, store personnel, and team members * Handle return loads and ...

Quality Custom Distribution

Class B Driver

Taunton, MA · On-site

$325/wk

QCD associates also help run a national non-profit, the GSF Foundation. At QCD, every role drives ... Communicate clearly with dispatch, store personnel, and team members * Handle return loads and ...

Golden State Foods

Local Class A CDL Drivers

Taunton, MA · On-site

$349.50/wk

QCD associates also help run a national non-profit, the GSF Foundation. At QCD, every role drives ... Communicate clearly with dispatch, store personnel, and team members * Handle return loads and ...

Golden State Foods

Class B Driver

Taunton, MA · On-site

$325/wk

QCD associates also help run a national non-profit, the GSF Foundation. At QCD, every role drives ... Communicate clearly with dispatch, store personnel, and team members * Handle return loads and ...

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All JobsDispatch Associate JobsDispatch Associate Jobs in Fall River, MA

Dispatch Associate information

See Fall River, MA salary details

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How much do dispatch associate jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for dispatch associate in Fall River, MA is $28.97, according to ZipRecruiter salary data. Most workers in this role earn between $16.39 and $25.82 per hour, depending on experience, location, and employer.

What is a dispatch associate?

Dispatch Associates are professionals responsible for coordinating the movement of goods, vehicles, or personnel to ensure efficient operations within a company. They typically manage schedules, communicate with drivers or staff, track shipments or deliveries, and resolve issues that arise during transit. Their role is crucial in industries like logistics, transportation, and warehousing, where timely and accurate dispatch is essential. Dispatch Associates use technology and strong organizational skills to keep operations running smoothly.

What are the key skills and qualifications needed to thrive as a dispatch associate, and why are they important?

To thrive as a Dispatch Associate, you need strong organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with dispatch software, GPS tracking systems, and basic office applications is typically required. Excellent communication, problem-solving, and multitasking abilities help you manage fast-paced environments and coordinate effectively with drivers and clients. These skills ensure timely and accurate dispatching, efficient operations, and high customer satisfaction.

What are some common challenges dispatch associates face, and how can they overcome them?

Dispatch Associates often encounter challenges such as managing high volumes of requests, adapting to last-minute schedule changes, and coordinating effectively with drivers and warehouse teams. Staying organized, using digital dispatching tools, and maintaining clear communication channels are key strategies for success. Proactively anticipating potential issues and keeping a calm, solution-oriented mindset can help Dispatch Associates manage stress and ensure timely deliveries.

What is the difference between Dispatch Associate vs Warehouse Associate?

AspectDispatch AssociateWarehouse Associate
Required CredentialsHigh school diploma, basic computer skills, familiarity with dispatch softwareHigh school diploma, physical ability, forklift certification (optional)
Work EnvironmentOffice setting, dispatch centers, logistics operationsWarehouse, storage facilities, distribution centers
Employer & Industry UsageLogistics companies, delivery services, transportation firmsWarehousing, retail distribution, manufacturing
Common Search & ComparisonYesYes

The Dispatch Associate primarily manages communication and coordination of deliveries, often working in an office environment with dispatch software. In contrast, the Warehouse Associate handles physical tasks like inventory management and order fulfillment within a warehouse setting. While both roles support logistics operations, their daily responsibilities and work environments differ significantly.

How to start a dispatch associate with no experience?

To start as a dispatch associate with no experience, focus on developing strong organizational and communication skills, and familiarize yourself with transportation management software. Entry-level roles often provide on-the-job training, so demonstrating reliability and a willingness to learn can help you secure a position.

Is it hard to get hired as a dispatch associate?

Getting hired as a dispatch associate typically requires good communication skills, organization, and sometimes prior experience with logistics or transportation software. The hiring process can vary by employer but often involves interviews and background checks; some roles may also require a valid driver's license or certification. Overall, the difficulty depends on the job market and individual qualifications, but entry-level positions are generally accessible to those with relevant skills and a clean background.

What are the most commonly searched types of Dispatch jobs in Fall River, MA?

The most popular types of Dispatch jobs in Fall River, MA are:

What cities near Fall River, MA are hiring for Dispatch Associate jobs?

Cities near Fall River, MA with the most Dispatch Associate job openings:

Dispatch Associate jobs near you
Infographic showing various Dispatch Associate job openings in Fall River, MA as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 26% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $60,258 per year, or $29 per hour.

PT Dispatcher

Taunton, MA • On-site

Empire Auto Parts
See more jobs at Empire Auto Partsexternal

Other

Posted 6 days ago

Job description

About Us

Empire Auto Parts is a leading, fast growing provider of aftermarket collision automobile parts to primarily independent body shops, multi-shop operators, and dealer-operated body shops across more than 25 states throughout the Northeast, Mid-Atlantic and Southeast regions. Founded in 1985 and headquartered in Totowa, NJ, the company has over 50 locations and employs over 900 team members.


Department

Delivery


Job Summary

The Dispatcher coordinates and manages the scheduling and routing of drivers, deliveries to ensure timely and efficient operations. This role involves communicating with customers, tracking vehicles, maintaining records, and supporting operational logistics to meet company and customer expectations.


Supervisory Responsibilities

None


Duties/Responsibilities

• Receive and respond to incoming service or delivery requests via phone, email, or dispatch software.

• Schedule, assign, and route drivers or service personnel according to workload, geography, and priority.

• Monitor and track the status of routes, deliveries, and service calls to ensure on-time performance.

• Communicate updates and instructions to drivers, technicians, and customers as needed.

• Maintain accurate logs, route sheets, and delivery/service documentation.

• Coordinate with warehouse, parts, or operations teams to ensure availability of inventory or materials.

• Handle emergency requests, last-minute changes, or route adjustments efficiently.

• Ensure compliance with safety regulations and company policies.

• Prepare and submit reports on dispatch activities, delays, and performance metrics.


Required Skills/Abilities

• Education: High school diploma or equivalent (Associate degree preferred).

• Experience: 1–3 years in dispatching, logistics, transportation, or a related field.

Skills

• Strong communication and multitasking abilities

• Excellent problem-solving and time-management skills

• Proficiency with dispatch or route management software (e.g., Samsara, Verizon Connect, ServiceTitan, etc.)

• Attention to detail and ability to remain calm under pressure

• Knowledge of transportation regulations and geography


Personal/Professional Attributes

• Strong Communication Skills

• Clearly conveys information to drivers, customers, and team members.

• Listens actively and ensures mutual understanding in fast-paced situations.

• Organizational Excellence

• Manages multiple routes, schedules, and priorities effectively.

• Maintains detailed records and ensures documentation accuracy.

• Problem-Solving Ability

• Anticipates challenges and adjusts schedules or routes quickly.

• Finds practical solutions that balance customer satisfaction with operational efficiency.

• Technical Proficiency

• Comfortable using dispatch software, GPS tracking systems, and communication tools.

• Understands logistics data and can interpret route or delivery reports.

• Time Management

• Prioritizes tasks effectively in a fast-moving environment.

• Ensures on-time deliveries or service calls under pressure.

• Attention to Detail

• Double-checks schedules, addresses, and instructions for accuracy.

• Keeps meticulous records for accountability and compliance.

• Customer Service Orientation

• Maintains professionalism in all interactions.

• Balances the needs of the customer with company capabilities.

• Team Collaboration

• Works cooperatively with drivers, warehouse staff, and management.

• Supports team morale and problem-solving.


Physical Requirements


Travel Requirements


Commitment to Diversity

Empire Auto Parts is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.


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