ZipRecruiter

Log In

1

Dispatch Trainee Jobs in Massachusetts (NOW HIRING)

Secure Transportation

Driver Trainer

Mattapan, MA · On-site

$22 - $26/hr

Instruct trainees on communication process with dispatch and supervisor. Instruct trainees on proper mapping techniques. Instruct trainees on how to properly read their schedule. Instruct trainees in ...

Secure Transportation

Driver Trainer

Mattapan, MA · On-site

$22 - $26/hr

Instruct trainees on communication process with dispatch and supervisor. Instruct trainees on proper mapping techniques. Instruct trainees on how to properly read their schedule. Instruct trainees in ...

Waste Management

Operations Manager Trainee

Boston, MA

$65K - $75K/yr

The Operations Manager Trainee (OMT) program is a structured 5-month leadership development program ... dispatch & routing; fleet maintenance processes III. Qualifications A. Required Qualifications

Waste Management

Operations Manager Trainee

Norton, MA

$65K - $75K/yr

The Operations Manager Trainee (OMT) program is a structured 5-month leadership development program ... dispatch & routing; fleet maintenance processes III. Qualifications A. Required Qualifications

Waste Management

Operations Manager Trainee

Norton, MA · On-site

$65K - $75K/yr

The Operations Manager Trainee (OMT) program is a structured 5-month leadership development program ... dispatch & routing; fleet maintenance processes III. Qualifications A. Required Qualifications

Waste Management

Operations Manager Trainee

Norton, MA · On-site

$65K - $75K/yr

The Operations Manager Trainee (OMT) program is a structured 5-month leadership development program ... dispatch & routing; fleet maintenance processes III. Qualifications A. Required Qualifications

The Boyd Group

Auto Glass Tech Trainee

Worcester, MA · On-site

$20 - $23/hr

As a Glass Technician Trainee, professionally install auto glass in accordance with the AGRSS™ ... Immediately follow up with the Glass Manager/Dispatcher on any problems that arise in the ...

The Boyd Group

Auto Glass Tech Trainee

Boylston, MA · On-site

$20 - $23/hr

As a Glass Technician Trainee, professionally install auto glass in accordance with the AGRSS ... Immediately follow up with the Glass Manager/Dispatcher on any problems that arise in the ...

Glass America

Auto Glass Tech Trainee

Boylston, MA

$20 - $23/hr

As a Glass Technician Trainee, professionally install auto glass in accordance with the AGRSS™ ... Immediately follow up with the Glass Manager/Dispatcher on any problems that arise in the ...

next page

Showing results 1-20

All JobsDispatch JobsDispatch Trainee JobsDispatch Trainee Jobs in Massachusetts

Dispatch Trainee information

What is a dispatch trainee?

Dispatch Trainees are entry-level professionals who are learning how to coordinate and manage the movement of goods, vehicles, or personnel within an organization. They typically work under the supervision of experienced dispatchers, gaining hands-on experience in scheduling, communication, and problem-solving. Their training involves understanding dispatch systems, handling customer or driver inquiries, and ensuring timely and efficient operations. This role is essential for developing the skills needed to become a full-fledged dispatcher.

What are the key skills and qualifications needed to thrive as a dispatch trainee?

To thrive as a Dispatch Trainee, you need strong organizational abilities, multitasking skills, and attention to detail, often supported by a high school diploma or equivalent. Familiarity with dispatch software, communication systems, and sometimes basic knowledge of GPS technology is typically required. Excellent communication, problem-solving, and stress management are crucial soft skills for handling urgent situations and coordinating effectively. These skills ensure accurate, efficient dispatch operations and enhance safety and service quality in demanding environments.

What are some typical challenges a dispatch trainee may face during the onboarding period?

As a Dispatch Trainee, you may encounter challenges such as mastering multiple communication systems, becoming familiar with geographic areas, and adapting to fast-paced, high-pressure situations. It can take time to learn how to prioritize calls effectively and coordinate between different teams or departments. Close supervision and ongoing feedback from experienced dispatchers help trainees develop the skills needed to handle these challenges with confidence.

What is the difference between Dispatch Trainee vs Dispatch Coordinator?

AspectDispatch TraineeDispatch Coordinator
Required CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma; experience in logistics or customer service
Work EnvironmentTraining environment, entry-level tasksOffice setting, managing dispatch operations
Employer & Industry UsageLogistics, transportation companies, delivery servicesSupply chain, freight, transportation firms

The Dispatch Trainee role is an entry-level position focused on learning dispatch operations, while a Dispatch Coordinator has more experience and handles scheduling, communication, and problem-solving. The trainee is in training, whereas the coordinator manages daily dispatch activities.

How do you become a dispatch trainee?

To become a dispatch trainee, candidates typically need a high school diploma or equivalent and strong communication and organizational skills. Some employers may require familiarity with dispatch software or a background in logistics, and training is often provided on the job to develop specific industry knowledge.

Is it hard to get hired as a dispatch trainee?

Getting hired as a dispatch trainee can vary depending on the employer and location, but generally, it requires basic communication skills, a clean driving record, and sometimes a high school diploma or equivalent. Employers may also look for familiarity with dispatch software and the ability to work in a fast-paced environment, but the entry-level nature of the role often makes it accessible to many applicants.

What are the most commonly searched types of Dispatch jobs in Massachusetts?

The most popular types of Dispatch jobs in Massachusetts are:

What are popular job titles related to Dispatch Trainee jobs in Massachusetts?

For Dispatch Trainee jobs in Massachusetts, the most frequently searched job titles are:

What job categories do people searching Dispatch Trainee jobs in Massachusetts look for?

The top searched job categories for Dispatch Trainee jobs in Massachusetts are:

What cities in Massachusetts are hiring for Dispatch Trainee jobs?

Cities in Massachusetts with the most Dispatch Trainee job openings:

Dispatch Trainee jobs near you
Infographic showing various Dispatch Trainee job openings in Massachusetts as of August 2026, with employment types broken down into 1% As Needed, 92% Full Time, 5% Part Time, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution.

Delivery and Set Up Driver Trainee

Ricoh USA, Inc.

Northborough, MA • On-site

$17.69 - $22.28/hr

Full-time

Medical, Dental, Life, Retirement, PTO

Posted 5 days ago

Ricoh rating

7.8

Company rating: 7.8 out of 10

Based on 172 frontline employees who took The Breakroom Quiz

70th of 159 rated electronics manufacturers

Job description


$17.69 - $22.28 per hour
This position offers a $1000 sign on bonus to New Ricoh team members!
Delivery Driver Trainee
The Delivery Driver Trainee will receive training to be able to achieve efficient and quality pick up, relocation, delivery, installation and networking of office equipment in a safe manner. The Trainee will be responsible for successful completion of the Delivery Driver Trainee program including proficiency in equipment, technology, productivity and safety standards, including but not limited to:
  • Completion of assigned Pro Tread Courses
  • Meet driving standards including successful completion of Smith System Training, road test and safety compliance (i.e. hard brakes, accidents, driving violations, etc.)
  • Display proficiency in phone usage (MobileLink, FMHH, DOT logs, Toner App, GPS)
  • Display excellent customer interaction skills (pre-call, training on new device, networking,
  • Internal/external customers
  • Accurately complete pre/post trip inspections
  • Successful completion of driver install program/training
  • Loading and strapping proficiency
  • Safety program involvement
  • Proficiency in use of delivery equipment (i.e. stairclimber, dolly, pallet jack, etc.)

Upon completion of the trainee program, the trainee will be able to meet all job duties and responsibilities listed below:
JOB DUTIES AND RESPONSIBILITIES
  • Ensures equipment is safely delivered to the correct location.
  • Maintains log books in accordance with DOT regulations (Electronic or manual).
  • Responsible for pre and post trip reviews and ensures that his/her vehicle van/truck is safe and clean to operate and is compliant with all DOT and state laws.
  • Performing pick-up of product at same time as delivery, thus minimizing costs.
  • Performs basic connected installations, such as the ability to setting up IP addresses, downloading print drivers, remove hard drivers when required, back-up and upload customer's existing address book, and provide basic customer training on printing standalone and network devices.
  • Participation in Safety Programs.
  • Pre-calling customers.
  • Achieves expected productivity levels associated with assigned workload and level of experience.
  • Demonstrates good technical skills.
  • Demonstrates excellent customer relation skills.
  • Identifies customer's needs and determines appropriate action; refers calls to appropriate party.
  • Provides constructive feedback to service and process team regarding networking and installation initiatives.
  • Provides basic customer training on printing standalone and network devices.
  • Completes technical training on new equipment as required.
  • Maintain professional appearance in driver uniform.
  • Contacts the Dispatch and/or service department if technician is needed.
  • Ensures equipment is configured to the Bill of Lading, traveler or other documentation provided.
  • Ensures equipment is properly loaded and secured in the boxed van/truck.
  • Use of phone to capture electronic customer signature upon completion of scheduled transactions.
  • Ensures all paperwork is signed and properly processed, as required.
  • Loading/Off-loading trucks may apply.
  • Helps train new Delivery Drivers on new products & proper loading, where applicable.
  • Follows all accident/incident reporting guidelines and procedures.
  • Conducts cycle counts and inventory reconciliation when required.
  • Reconcile inventory at the end of the day based on route completion and report discrepancies.
  • Meets appropriate productivity/quality standards relative to assigned job responsibility as outlined by manager.
  • Responsible for an inventory value of up to $1,000,000.
  • Overnight stays may be required.
  • Operation and use of warehouse equipment, i.e., forklift, stair climber, pallet jack, is required.
  • Performs other duties as assigned.
QUALIFICATIONS (Education, Experience and Certifications)
Required:
  • Ability to drive a commercial vehicle according to FMCSR regulations.
  • Valid and current DOT medical card is required.
  • Must maintain valid driver's license in accordance with company policy.
  • Minimum 6-12 months of medium-duty truck driving experience and/or other driving experience is preferred.
  • Successful completion of a pre-employment road test.
  • Be at least 20 years of age.
  • High school diploma or equivalent education is preferred.
  • Ability to use maps and electronic GPS.
KNOWLEDGE, SKILLS AND ABILITIES
  • Must be able to physically handle oversized and overweight equipment.
  • Identification of at-risk behaviors and have the ability to make quick corrections.
  • Strong Customer Service and Communication Skills.
  • Familiarity utilizing and learning smart phones and/or tablets with hand held electronic technology.
  • Basic computer skills.
  • Adequate technical skills to install/network equipment.
  • Possesses methodical approach to resolving problems that could arise during their day.
  • Must have adequate reading, math skill, and ability to write legibly.
  • May be required to be certified on operation and use of warehouse equipment, i.e., forklift, stair climber, etc.*
WORKING CONDITIONS, MENTAL AND PHYSICAL DEMANDS
  • Working conditions could result in serious injuries if they don't follow appropriate lifting or moving procedures and/or the rules of the road.
  • Frequent stooping, bending, squatting and kneeling are required to service equipment at floor level.
  • Physical effort is required in the lifting of equipment weighing up to 100 pounds and the moving of equipment that may weigh up to 1000lbs.
  • Work assignments are diversified. Interpret, comprehend and apply complex material, data and instruction; prepare, provide and convey diversified information.
  • Typically, a variety of conditions, including office, warehouse and van/truck environment with adequate lighting and ventilation, and a normal range of temperature and noise level.
  • There is frequent exposure to chemical solvents and cleaners.

About Us
Come Create at Ricoh:
If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence.
Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information-how it is collected, stored, managed, and shared-to unlock the potential in every organization. We deliver services and technologies that inspire our customers' success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow.
Invest in Yourself:
At Ricoh, you can:
  • Choose from a broad selection of medical, dental, life, and disability insurance options.
  • Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments.
  • Augment your education with team member tuition assistance programs.
  • Enjoy paid vacation time and paid holidays annually
  • Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.

What Ricoh employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply