1

Dispatch Assistant Jobs in Ohio (NOW HIRING)

DAYTURN DISPATCH

Girard, OH · On-site

$50K/yr

Trucking Company in Youngstown Area is looking for an enthusiastic, experienced Transportation Dispatcher for our day turn shift to be responsible for various duties to support our operation.

Dispatch Support

Akron, OH · On-site

$15 - $18/hr

Prior customer service experience and/or dispatch experience is preferred, but we are willing to train. Join our team and be part of a company that values dedication, teamwork, and professional ...

Use the dispatch program to track orders from other stores and set up/ distribute runs to drivers ... Properly assist drivers who have difficulty with routes or any other aspect of the job * Work well ...

Coordinate and dispatch drivers based on daily freight schedules, route efficiency, and customer requirements to ensure timely and accurate deliveries * Monitor and track fleet and contract carrier ...

New

Dispatcher & Scheduling Coordinator SERVPRO ® Team Fosdick is the leading fire, water, and reconstruction company in Northeast Ohio. With 13 thriving franchise locations, we are rapidly growing--and ...

Clerk Dispatcher

Cincinnati, OH · On-site

$27.70 - $34.20/hr

Maintain official records and assist in the administration of the standard operating policies and procedures of the dispatch areas of responsibility. * Maintain radio contact with patrol officers on ...

Dispatcher & Scheduling Coordinator SERVPRO ® Team Fosdick is the leading fire, water, and reconstruction company in Northeast Ohio. With 13 thriving franchise locations, we are rapidly growing--and ...

Clerk Dispatcher

Cincinnati, OH · On-site

$27.70 - $34.20/hr

Maintain official records and assist in the administration of the standard operating policies and procedures of the dispatch areas of responsibility. * Maintain radio contact with patrol officers on ...

Showing results 21-40

Dispatch Assistant information

See Ohio salary details

$5

$18

$31

How much do dispatch assistant jobs pay per hour?

As of Aug 5, 2026, the average hourly pay for dispatch assistant in Ohio is $18.59, according to ZipRecruiter salary data. Most workers in this role earn between $14.38 and $20.34 per hour, depending on experience, location, and employer.

What is the difference between Dispatch Assistant vs Logistics Coordinator?

AspectDispatch AssistantLogistics Coordinator
CredentialsHigh school diploma or equivalent; some roles may require certifications in transportation or logisticsTypically requires a bachelor's degree in logistics, supply chain management, or related fields
Work EnvironmentOffice setting, often in transportation or delivery companiesOffice-based, coordinating shipments and supply chain activities
Employer & Industry UsageUsed in transportation, delivery, and courier services
Common Search & ComparisonOften compared for entry-level roles in dispatch and transportation

While both roles involve coordinating transportation activities, a Dispatch Assistant primarily supports dispatch operations by scheduling and communicating with drivers. A Logistics Coordinator has a broader scope, managing entire supply chain processes, including inventory and vendor relations. The Dispatch Assistant role is more focused on immediate dispatch tasks, whereas the Logistics Coordinator oversees comprehensive logistics planning.

What are the key skills and qualifications needed to thrive as a dispatch assistant, and why are they important?

To thrive as a Dispatch Assistant, you need strong organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with dispatch management software, GPS tracking systems, and office productivity tools is typically required. Effective communication, problem-solving, and the ability to work under pressure are important soft skills in this role. These competencies ensure timely coordination of deliveries, efficient operations, and reliable service to clients.

What is a dispatch assistant?

Dispatch Assistants are professionals who support the logistics and transportation departments of companies by coordinating the scheduling, tracking, and dispatching of vehicles, drivers, or shipments. They handle communication between drivers, clients, and management, ensuring that deliveries and pickups are completed efficiently and on time. Their duties may also include maintaining records, updating tracking systems, and resolving any issues that arise during the transportation process. Dispatch Assistants play a crucial role in keeping supply chains running smoothly.

What are some typical challenges a dispatch assistant faces when coordinating deliveries, and how can they be managed effectively?

Dispatch Assistants often juggle multiple delivery schedules and must quickly adapt to unexpected changes such as traffic delays, last-minute order modifications, or driver availability. Effective communication with drivers, logistics teams, and customers is essential to resolve issues swiftly and maintain smooth operations. Utilizing dispatch software, staying organized, and remaining calm under pressure are key strategies for successfully managing these challenges.

How to become a dispatch assistant?

To become a dispatch assistant, candidates typically need a high school diploma or equivalent and strong organizational and communication skills. Experience with scheduling, routing, or using dispatch software can be beneficial, and some employers may require background checks or specific certifications depending on the industry.
What are the most commonly searched types of Dispatch jobs in Ohio? The most popular types of Dispatch jobs in Ohio are:
What job categories do people searching Dispatch Assistant jobs in Ohio look for? The top searched job categories for Dispatch Assistant jobs in Ohio are:
What cities in Ohio are hiring for Dispatch Assistant jobs? Cities in Ohio with the most Dispatch Assistant job openings:
Infographic showing various Dispatch Assistant job openings in Ohio as of July 2026, with employment types broken down into 90% Full Time, 5% Part Time, and 5% Temporary. Highlights an 100% In-person job distribution, with an average salary of $38,666 per year, or $18.6 per hour.

Dispatch Supervisor - HRA 110

US Pack Services LLC

Akron, OH

Full-time

Posted 14 days ago


Job description

USPack is a leading logistics provider custom built for the evolving needs of businesses in today’s same-day delivery world. At USPack our focus every day is to help brands and businesses win in the delivery economy. That’s why we keep our finger on the pulse of the latest trends and developments that impact our business and our customers’ businesses. That’s how we stay ahead. That’s how we help our customers win.  
Find out more at: www.gouspack.com 
 
At USPack, we know our people set us apart. And that’s why we do everything we can to invest in them and help them grow every day.We don’t put people in jobs, we work with them to develop long-term career paths that are rewarding, challenging, and fulfilling. We’ve built an inclusive culture where everyone has a voice and a sense of belonging. We value input, we demand collaboration, and we recognize performance. We work together, we play together, and we succeed together! Get on the path to a successful career that delivers more! 
 
USPack’s Benefits for Full Time positions include: 
• 401(K) 
• Health Insurance 
• Disability/Life Insurance 
• Paid Time Off (PTO) 
• Paid Holidays 

USPack’s Benefits for Part Time positions include: 
• 401(K) 
• Paid Sick Time 


The Dispatch Supervisor position serves as a working supervisor. In addition to performing the full range of functions assigned to Dispatchers - including communications, call taking, and dispatching functions. The Dispatch Supervisor also directs and supervises subordinate staff. This includes assigning and delegating work projects, scheduling employees to ensure proper staffing levels are maintained, performance management including work performance evaluation, coaching, mentoring and/or implementing corrective actions for performance and/or conduct issues.
 
To perform this job successfully, an individual must be able to perform the following essential duties satisfactorily; other duties may be assigned. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Duties and Responsibilities:
  • Effectively performs full range of supervisory duties.
  • Performs all key tasks and duties of the Dispatcher.
  • Supervises Dispatch personnel and plans work assignments to ensure that the organization’s service and production expectations are achieved.
  • Evaluates shift operations through personal observation of Dispatchers and recommends improvements or modifications to work practices and employee performance as appropriate.
  • Evaluates Dispatchers’ performance and conduct and provides feedback as appropriate in accordance with company policies. Works proactively with staff to resolve performance and/or personnel issues.
  • Conducts employee evaluations, reviews and approves employee timesheets, and investigates and resolves complaints or problems.
  • Identifies issues and implements corrective actions including verbal counseling and verbal warnings; discusses need for further corrective action with Dispatch Manager and/or Human Resources as required.
  • Completes a variety of reports and correspondence relating to dispatch activities in a timely manner, such as service investigations, root cause analysis, and corrective action planning.
  • Ability to apply a high level of initiative, discretion, and judgment.
  • Must be able to work any assigned shift including day, night, or swing shifts including all days of the week including weekends and holidays.
  • Perform other duties as assigned.
Qualifications - Knowledge, Skills, and Abilities:
  • Computer aided dispatch (CAD) and automated phone system
  • Critical thinker with strong analytical skills. 
  • Proactive and resourceful. Ability to work in a fast-paced environment.
  • Independent judgment required to plan, prioritize and organize competing tasks or demands that may be deadline driven.
  • Excellent interpersonal skills necessary for driver and customer interactions.
  • Basic Microsoft Office Suite (Outlook, Excel, and Word) experience required.
  • Ability to effectively solve problems.
  • Ability to understand the Independent Contractor relationship.
  • Ability to operate effectively in a fast-paced environment individually or as part of a team.
  • Ability to work overtime as necessary.
  • Ability to lift up to 25 pounds on occasion.
Qualifications - Experience, Education, Certificates, and Licenses:
  • At least three years of progressively responsible communications dispatching experience in a comparable dispatching operation. To be considered comparable, experience must show proficiency with the same equipment and programs, and same range of dispatch and call taking.
  • Experience, or other qualifications, that demonstrate strong decision-making skills, excellent interpersonal communication and conflict resolution skills, and ability to successfully supervise, motivate, correct, train and evaluate assigned staff.
  • Minimum – High School diploma.
  • Six Sigma Green Belt Certification preferred.
Shift Days: Tuesday through Saturday
Shift Hours:  9:30pm - 6am (Available to work extra hours, weekends, and holidays preferred.)
Pay Rate: $60,000 annually 

At USPack, our values are at the heart of everything we do, every day. They’re living breathing reminders of who we are, what we do and how we should treat those around us. They guide our actions, our interactions, and our decisions. They are what drive us.  
 
We are: 
Driven by integrity  We're driven by honesty, transparency, and trust. We know that actions speak louder than words. We hold ourselves to higher ethical standards that help build credibility and follow through on commitments. We believe that integrity isn't just a value, it's the compass that steers us toward success.

Driven by a passion for service – We’re driven by doing more, by empowering others to succeed. We’re proactive problem solvers. We live for a challenge and we love to help. We go above and beyond. For us, service is more than a mindset, it’s a way of life. It’s our passion. 

Driven by collaboration – We’re driven by common goals, common understanding and uncommon communication. We start on the same page and work side-by-side, building momentum and measurable progress at every step along a shared path to success. 
 
Driven by accountability – We’re driven by a fierce sense of responsibility. We know the buck stops with us and we take that seriously. We hold ourselves accountable to our clients, to our environment and to each other. We don’t just say it, we show it. We make it happen and we measure it. 
 
Driven by innovation – We’re driven by what’s now and what’s next. For us it’s about never settling for the status quo. It’s about staying one step ahead and embracing change. It’s about pushing forward through shared ideas, new approaches, and new solutions to achieve things never thought possible. 
 
 
If you'd like to join the USPack Services Team, fill out our online application, or reach out to our Recruiting Team for current job opportunities at:  Recruiting(AT)gouspack.com

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.