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Dispatch Assistant Jobs in Iowa (NOW HIRING)

Arrow Towing is hiring Dispatchers ; shifts are flexible and available any time of day or night, 7 ... diligently to collect payment * Assist walk-in customers with impound vehicle releases ...

... dispatch center. - * Coordinates all IV requests from the floor as needed. MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: * High school diploma or equivalent required. * A minimum 2 years ...

HVAC CSR / Dispatcher

Davenport, IA · On-site

$16.25 - $20.25/hr

Provide reporting and assist management in improving dispatch and call center efficiency. Key Performance Indicators (KPIs): * Book at least 85% of inbound leads * Maintain a missed call rate under ...

The dispatcher will coordinate responses by obtaining patient information and activating the appropriate * Coordinates alternate transportation when a transport team is unable to provide service.

The dispatcher will coordinate responses by obtaining patient information and activating the appropriate * Coordinates alternate transportation when a transport team is unable to provide service.

911 Dispatcher

Cedar Rapids, IA · On-site

$59K - $75K/yr

Interacts with the Computer Aided Dispatch (CAD) system including accurate data entry, effective screen navigation, prompt information retrieval and system integration; Communicates with emergency ...

Dispatch personnel and equipment. * Assist in reports and records processing; and computer-aided dispatch system updates. * Provide general assistance to the public by filing complaints and reports.

Dispatch personnel and equipment. * Assist in reports and records processing; and computer-aided dispatch system updates. * Provide general assistance to the public by filing complaints and reports.

Dispatcher

Oskaloosa, IA · On-site

$22 - $24/hr

... dispatch function, coordinating with sales department, shipping, receiving, customer, delivery truck services and the logistics operations. This is an onsite position located in Oskaloosa, IA . Job ...

Showing results 21-40

Dispatch Assistant information

See Iowa salary details

$5

$18

$31

How much do dispatch assistant jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for dispatch assistant in Iowa is $18.37, according to ZipRecruiter salary data. Most workers in this role earn between $14.23 and $20.10 per hour, depending on experience, location, and employer.

What is the difference between Dispatch Assistant vs Logistics Coordinator?

AspectDispatch AssistantLogistics Coordinator
CredentialsHigh school diploma or equivalent; some roles may require certifications in transportation or logisticsTypically requires a bachelor's degree in logistics, supply chain management, or related fields
Work EnvironmentOffice setting, often in transportation or delivery companiesOffice-based, coordinating shipments and supply chain activities
Employer & Industry UsageUsed in transportation, delivery, and courier services
Common Search & ComparisonOften compared for entry-level roles in dispatch and transportation

While both roles involve coordinating transportation activities, a Dispatch Assistant primarily supports dispatch operations by scheduling and communicating with drivers. A Logistics Coordinator has a broader scope, managing entire supply chain processes, including inventory and vendor relations. The Dispatch Assistant role is more focused on immediate dispatch tasks, whereas the Logistics Coordinator oversees comprehensive logistics planning.

What are the key skills and qualifications needed to thrive as a dispatch assistant, and why are they important?

To thrive as a Dispatch Assistant, you need strong organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with dispatch management software, GPS tracking systems, and office productivity tools is typically required. Effective communication, problem-solving, and the ability to work under pressure are important soft skills in this role. These competencies ensure timely coordination of deliveries, efficient operations, and reliable service to clients.

What is a dispatch assistant?

Dispatch Assistants are professionals who support the logistics and transportation departments of companies by coordinating the scheduling, tracking, and dispatching of vehicles, drivers, or shipments. They handle communication between drivers, clients, and management, ensuring that deliveries and pickups are completed efficiently and on time. Their duties may also include maintaining records, updating tracking systems, and resolving any issues that arise during the transportation process. Dispatch Assistants play a crucial role in keeping supply chains running smoothly.

What are some typical challenges a dispatch assistant faces when coordinating deliveries, and how can they be managed effectively?

Dispatch Assistants often juggle multiple delivery schedules and must quickly adapt to unexpected changes such as traffic delays, last-minute order modifications, or driver availability. Effective communication with drivers, logistics teams, and customers is essential to resolve issues swiftly and maintain smooth operations. Utilizing dispatch software, staying organized, and remaining calm under pressure are key strategies for successfully managing these challenges.

How to become a dispatch assistant?

To become a dispatch assistant, candidates typically need a high school diploma or equivalent and strong organizational and communication skills. Experience with scheduling, routing, or using dispatch software can be beneficial, and some employers may require background checks or specific certifications depending on the industry.
What are the most commonly searched types of Dispatch jobs in Iowa? The most popular types of Dispatch jobs in Iowa are:
What are popular job titles related to Dispatch Assistant jobs in Iowa? For Dispatch Assistant jobs in Iowa, the most frequently searched job titles are:
What job categories do people searching Dispatch Assistant jobs in Iowa look for? The top searched job categories for Dispatch Assistant jobs in Iowa are:
What cities in Iowa are hiring for Dispatch Assistant jobs? Cities in Iowa with the most Dispatch Assistant job openings:
Infographic showing various Dispatch Assistant job openings in Iowa as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $38,201 per year, or $18.4 per hour.

Dispatcher

Arrow Towing Company

Council Bluffs, IA

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 27 days ago


Job description

Seeking:

Arrow Towing is hiring Dispatchers; shifts are flexible and available any time of day or night, 7 days a week. We will train the right person! Attitude, work ethic, and customer focus are essential for success in this role.

Benefits:

  • Top pay, paid every Friday
  • Health, dental, and vision insurance
  • 401(k) plan
  • Paid Time Off

Requirements:

  • Fast-paced phone environment, high-detail data entry, accuracy is crucial
  • Multi-tasking is a must, cannot become overwhelmed with constant interruption and chatter
  • Need team players, can-do attitudes, go-the-extra-mile mindset
  • Ask great questions, be an attentive listener, street smarts, and logical thinker
  • Upsell our services, provide pricing, relay appropriate response times
  • Work with drivers to ensure all calls are invoiced and paid at time of service
  • Follow-up on unpaid services, work diligently to collect payment
  • Assist walk-in customers with impound vehicle releases

Qualifications:

  • High school diploma or equivalent
  • Experience in transportation, trucking, or service industry preferred
  • Experience with scheduling, dispatching, or a former driver preferred
  • Strong geographic knowledge of the Omaha and Council Bluffs areas
  • Strong organizational skills, attention to detail, and computer usage

About Us:

Arrow Towing is one of the largest towing companies in the United States with locations in Council Bluffs, Iowa and Omaha, Nebraska. We manage multiple law enforcement contracts and serve corporate, public, and private clients. We specialize in Heavy Duty and Industrial markets, as well as day-to-day light duty towing. We are financially strong, own all of our properties, trucks, and equipment, and we service our client needs coast-to-coast.

*All qualified applicants will be considered for employment without regard to race, religion, color, sex, national origin, age, or disability*


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