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Disney Concierge Jobs (NOW HIRING)

Catholic Health

Healthcare Ambassador

Rockville Centre, NY · On-site

$75K - $95K/yr

Job Details The Ambassador serves as the liaison and concierge for Catholic Health's patients ... Participate in ongoing training and experience coaching (e.g., Ritz-Carlton/Disney Institute-style ...

Catholic Health

Healthcare Ambassador

Rockville Centre, NY · On-site

$75K - $95K/yr

Responsibilities The Ambassador serves as the liaison and concierge for Catholic Health's patients ... Participate in ongoing training and experience coaching (e.g., Ritz-Carlton/Disney Institute-style ...

Symphony Applewood

CNA/Certified Nurses Aide

Trenton, MI · On-site

$20.20/hr

Employee Benefits Concierge - to Guide You in Maximizing Your Benefits * Pet Insurance Option for ... Discounted Experiences (Such as Disney, Universal, Cedar Point and More!) Requirements: The ...

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Disney Concierge information

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How much do disney concierge jobs pay per hour?

As of Jun 13, 2026, the average hourly pay for disney concierge in the United States is $18.12, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.23 per hour, depending on experience, location, and employer.

How much do Disney concierge make?

Disney concierge salaries typically range from $15 to $25 per hour, depending on experience and location. Annual salaries can range from approximately $30,000 to $50,000 for full-time roles, often including benefits and opportunities for tips or bonuses.

What are the key skills and qualifications needed to thrive as a Disney Concierge, and why are they important?

To thrive as a Disney Concierge, you typically need a background in hospitality or customer service, often supported by a high school diploma or equivalent. Familiarity with reservation systems, point-of-sale (POS) technology, and the Disney property management tools is essential. Exceptional communication, problem-solving abilities, and a genuine passion for guest satisfaction distinguish top performers in this role. These skills are crucial for creating memorable guest experiences, resolving issues efficiently, and upholding Disney’s high service standards.

What is the concierge level at Disney?

The concierge level at Disney typically refers to a premium service offered in select Disney hotels, providing guests with exclusive amenities such as private check-in, personalized assistance, and access to exclusive lounges. For Disney Concierge staff, this may involve delivering high-level customer service and coordinating special guest requests within the resort environment.

What are Disney Concierges?

Disney Concierges are specialized staff members at Disney Resorts and Parks who provide personalized guest services, such as making dining reservations, arranging transportation, booking tours, and assisting with special requests. They are knowledgeable about all aspects of the resort and are dedicated to enhancing guests’ experiences by offering tailored recommendations and support. Their goal is to ensure a seamless and magical stay for every guest by addressing needs and resolving issues promptly.

What are some common challenges Disney Concierge team members face, and how can they prepare to handle them?

Disney Concierge team members often encounter high guest expectations and a fast-paced environment, where responding to unique requests and resolving issues promptly is crucial. Handling multiple tasks simultaneously—such as booking reservations, providing recommendations, and troubleshooting guest concerns—requires excellent organizational skills and patience. To prepare, candidates should develop strong communication abilities, learn about Disney amenities and policies, and practice staying calm under pressure to deliver exceptional guest experiences.

What is the difference between Disney Concierge vs Disney Guest Services Associate?

AspectDisney ConciergeDisney Guest Services Associate
Required CredentialsCustomer service experience, communication skillsCustomer service experience, communication skills
Work EnvironmentLuxury resorts, personalized guest interactionsTheme parks, guest assistance stations
Employer & Industry UsageDisney hospitality, luxury resort servicesDisney theme parks, guest support roles
Common Search & ComparisonYesYes

Disney Concierge and Disney Guest Services Associate roles both focus on guest satisfaction within Disney environments. While the Concierge typically works in luxury resorts providing personalized services, the Guest Services Associate operates in theme parks assisting visitors. Both roles require strong customer service skills and are integral to Disney's guest experience, but they differ mainly in work setting and specific responsibilities.

What does a concierge get you on Disney?

A Disney concierge provides personalized assistance to guests, helping with reservations, ticketing, dining arrangements, and special experiences. They aim to enhance the guest experience by offering tailored recommendations and resolving issues promptly.

Is concierge worth it at Disney?

A Disney concierge role involves providing personalized guest services, often requiring strong communication and problem-solving skills. The position can be rewarding for those interested in hospitality and customer service, but it typically offers moderate pay and variable hours, so its value depends on individual career goals and interest in the role. Overall, it can be worthwhile for those seeking experience in luxury guest services or hospitality management.
What cities are hiring for Disney Concierge jobs? Cities with the most Disney Concierge job openings:
What are the most commonly searched types of Disney Concierge jobs? The most popular types of Disney Concierge jobs are:
What states have the most Disney Concierge jobs? States with the most job openings for Disney Concierge jobs include:
What job categories do people searching Disney Concierge jobs look for? The top searched job categories for Disney Concierge jobs are:
Disney Concierge jobs near you
Infographic showing various Disney Concierge job openings in the United States as of June 2026, with employment types broken down into 11% As Needed, 27% Full Time, 60% Part Time, 1% Contract, and 1% Nights. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $37,689 per year, or $18.1 per hour.
Healthcare Ambassador

Healthcare Ambassador

Catholic Health

Rockville Centre, NY • On-site

$75K - $95K/yr

Other

Medical, Retirement

Posted 7 days ago

Catholic Health rating

7.8

Company rating: 7.8 out of 10

Based on 173 frontline employees who took The Breakroom Quiz

130th of 872 rated healthcare providers

Job description

Overview
Catholic Health is one of Long Island's finest health and human services agencies. Our health system has over 16,000 employees, six acute care hospitals, three nursing homes, a home health service, hospice and a network of physician practices across the island.
At Catholic Health, our primary focus is the way we treat and serve our communities. We work collaboratively to provide compassionate care and utilize evidence based practice to improve outcomes - to every patient, every time.
We are committed to caring for Long Island. Be a part of our team of healthcare heroes and discover why Catholic Health was named Long Island's Top Workplace!
Job Details
The Ambassador serves as the liaison and concierge for Catholic Health's patients, guests, and employer partners. This individual delivers a premium, hospitality-driven experience that reflects Catholic Health's mission of "Long Live Health" while ensuring access, comfort, and seamless coordination across the system. The Ambassador anticipates needs, removes barriers, and acts as the primary point of contact through their health care journey at Catholic Health.
This position combines customer service, clinical navigation awareness, and relationship management to ensure every patient and guest receives compassionate, coordinated, and exceptional care.
Key Responsibilities
  • First Class Patient Experience & Navigation
  • Serve as a high touch, single point of contact for enrolled patients
  • Coordinate appointments, pre-registration, transportation, lodging, and other logistics
  • Provide wayfinding and helps coordinate services relevant to patient care at Catholic Health + beyond
  • Communicates proactively before, during, and after appointments to ensure satisfaction and continuity
  • Escort or coordinate handoffs between departments, reducing delays and confusion
  • Ensure service recovery in real time to resolve any concerns or issues promptly

Employer & Concierge Program Support
  • Support participants enrolled in the Catholic Health Concierge Medicine and Employer Health programs
  • Assist employer partners with scheduling, benefits coordination, and reporting access barriers
  • Track utilization and feedback for employer contracts to support retention and ROI analysis

Hospitality & Community Engagement
  • Uphold hospitality standards virtually and in person
  • Partner with Guest Services and Facilities to ensure coordination of any necessary items
  • Facilitate relationships with local hotels, transportation providers, and partner organizations
  • Support the development of community and corporate Ambassador events

Technology, Documentation & CRM
  • Log all patient and employer interactions in the Ambassador CRM (Salesforce or similar) for follow-up and metrics tracking
  • Encourage activation of Catholic Health MyChart and opt-ins to Catholic Health's digital communications tools
  • Utilize Catholic Health's digital communication tools (live texting, MyChart messaging) for proactive engagement
  • Document patient preferences and special requests for continuity of care

Service Excellence & Metrics
  • Achieve top-decile satisfaction for Ambassador-assisted interactions
  • Contribute to reports measuring patient loyalty, retention, and service ROI
  • Participate in ongoing training and experience coaching (e.g., Ritz-Carlton/Disney Institute-style modules)
  • Monitor and report on patient experience metrics and outcomes

Qualifications
  • Bachelor's degree preferred (Hospitality Management, Healthcare Administration, Communications, or related).
  • Minimum 3-5 years' experience in hospitality, concierge services, healthcare navigation, or patient relations
  • Clinical or healthcare background (e.g., CNA, medical office coordinator) is highly desirable
  • Experience with Salesforce, Epic, or other CRM/EMR systems preferred
  • Knowledge of patient / consumer experience management platforms (e.g., Qualtrics, Medallia, Press Ganey)

Performance Metrics
  • Patient Net Promoter Score (NPS) ≥ 85
  • Employer satisfaction and retention rate
  • Response time to patient inquiries < 24 hours

Posted Salary Range
USD $75,000.00 - USD $95,000.00 /Yr.
This range serves as a good faith estimate and actual pay will encompass a number of factors, including a candidate's qualifications, skills, competencies and experience. The salary range or rate listed does not include any bonuses/incentive, or other forms of compensation that may be applicable to this job and it does not include the value of benefits.
At Catholic Health, we believe in a people-first approach. In addition to the estimated base pay provided, Catholic Health offers generous benefits packages, generous tuition assistance, a defined benefit pension plan, and a culture that supports professional and educational growth.

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About Catholic Health

Sourced by ZipRecruiter

Formed in 1998 under four religious sponsors, Catholic Health in Buffalo, NY is a non-profit healthcare system that provides care to Western New Yorkers across a network of hospitals, nursing homes, home care agencies, physician practices, and other community based ministries. Today, the system has two religious sponsors, the Diocese of Buffalo and the Franciscan Sisters of St. Joseph, who carried on its Mission across the Buffalo-Niagara region. Our mission sets us apart. It's the human side of healthcare – the touch, smile or comforting word that can help make your healthcare experience better. It's treating all people with respect and dignity, and providing comfort in times of greatest need. Catholic Health is making the largest investment in its history, dedicating more than $100 million in state-of-the- art technology that will connect our hospitals, home care, long-term care, clinician offices, health centers and ancillary services with patients throughout the area. This transformational investment marks a major milestone for our healing ministry, which dates back more than 165 years.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Buffalo, NY, US

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