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Disney Concierge information

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$25

How much do disney concierge jobs pay per hour?

As of Jul 31, 2026, the average hourly pay for disney concierge in the United States is $18.12, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.23 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Disney Concierge, and why are they important?

To thrive as a Disney Concierge, you typically need a background in hospitality or customer service, often supported by a high school diploma or equivalent. Familiarity with reservation systems, point-of-sale (POS) technology, and the Disney property management tools is essential. Exceptional communication, problem-solving abilities, and a genuine passion for guest satisfaction distinguish top performers in this role. These skills are crucial for creating memorable guest experiences, resolving issues efficiently, and upholding Disney’s high service standards.

What are Disney Concierges?

Disney Concierges are specialized staff members at Disney Resorts and Parks who provide personalized guest services, such as making dining reservations, arranging transportation, booking tours, and assisting with special requests. They are knowledgeable about all aspects of the resort and are dedicated to enhancing guests’ experiences by offering tailored recommendations and support. Their goal is to ensure a seamless and magical stay for every guest by addressing needs and resolving issues promptly.

What are some common challenges Disney Concierge team members face, and how can they prepare to handle them?

Disney Concierge team members often encounter high guest expectations and a fast-paced environment, where responding to unique requests and resolving issues promptly is crucial. Handling multiple tasks simultaneously—such as booking reservations, providing recommendations, and troubleshooting guest concerns—requires excellent organizational skills and patience. To prepare, candidates should develop strong communication abilities, learn about Disney amenities and policies, and practice staying calm under pressure to deliver exceptional guest experiences.

What is the difference between Disney Concierge vs Disney Guest Services Associate?

AspectDisney ConciergeDisney Guest Services Associate
Required CredentialsCustomer service experience, communication skillsCustomer service experience, communication skills
Work EnvironmentLuxury resorts, personalized guest interactionsTheme parks, guest assistance stations
Employer & Industry UsageDisney hospitality, luxury resort servicesDisney theme parks, guest support roles
Common Search & ComparisonYesYes

Disney Concierge and Disney Guest Services Associate roles both focus on guest satisfaction within Disney environments. While the Concierge typically works in luxury resorts providing personalized services, the Guest Services Associate operates in theme parks assisting visitors. Both roles require strong customer service skills and are integral to Disney's guest experience, but they differ mainly in work setting and specific responsibilities.

What cities are hiring for Disney Concierge jobs? Cities with the most Disney Concierge job openings:
What are the most commonly searched types of Disney Concierge jobs? The most popular types of Disney Concierge jobs are:
What states have the most Disney Concierge jobs? States with the most job openings for Disney Concierge jobs include:
What job categories do people searching Disney Concierge jobs look for? The top searched job categories for Disney Concierge jobs are:
Disney Concierge jobs near you
Infographic showing various Disney Concierge job openings in the United States as of July 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 69% Full Time, 16% Part Time, and 13% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $37,689 per year, or $18.1 per hour.

Culinary Standards Manager

The Walt Disney Company

Celebration, FL • On-site

$83K - $111K/yr

Full-time

This job post has expired today. Applications are no longer accepted.

Walt Disney Company rating

7.7

Company rating: 7.7 out of 10

Based on 128 frontline employees who took The Breakroom Quiz

5th of 51 rated entertainment

Job description

Job Posting Title:

Culinary Standards Manager

Req ID:

10137974

Job Description:

Every day at Disney Cruise Line we take pride in bringing the magic of Disney to life. We find joy in creating cherished memories and form genuine connections with our guests. We hold each other to the highest degree and always act responsibly while ensuring the safety of fellow cast, crew and guests. United by our Disney values, we work toward excellence in all we do. As a part of our team, you can work in a diverse and inclusive environment amidst a professional and supportive community. If you are ready to create unforgettable experiences and grow as a person and as a professional, apply today.

As a Disney Cruise Line Culinary Standards Manager, and part of the shoreside culinary team, you will work on hands on menu development, recipe package creation and implementation including but not limited to Main Dining, a la Carte, Concierge Offerings, Marceline Market /Cabanas Food Court, Castaway Cay, Disney Lookout Cay, Groups & Functions and the Crew /Officer Offerings

This includes, recipe auditing, cost management and consistency for those areas on all current and future vessels.

This is a shoreside position based in Celebration, FL.

Please include a link to your portfolio on your resume or attach it.

Responsibilities:

  • Assist in development of all menu content

  • Consistently look for ways to create, renew, refresh to delight our guests with new products

  • Partner with all Disney Cruise Line Food and Beverage lines of business to see to open communication

  • Partner with food managers to achieve highest culinary standards and crew excellence by effective leadership, motivation, empowerment and communication

  • Owner of all Food and Beverage collateral from conception to delivery which includes ownership of print inventories

  • Participates in all succession planning and training plans for Culinary teams

  • Establish effective partnerships with other line of business by fostering teamwork among shipboard and shore teams

  • Partner with ships teams to see that all audits are being completed in a timely manner which will also include regular auditing of all procedures

  • Act as coach, mentor and adviser to culinary teams

  • Assist in leading direct reports to define, communicate and achieve specific goals in the areas of Guest Satisfaction, Crew Excellence, and operational and financial excellence and productivity

  • Lead and conduct onsite audits and lead trainings requiring need for travel/sailing

Basic Qualifications:

  • Minimum 5 years' experience in an Executive Sous Chef role or higher

  • Experience in menu development and implementation

  • Experience within a la carte, banqueting, large volume operations and Quick Service

  • Ability to be flexible with work schedule which will include (but not limited to) shipboard implementations and audits

  • Demonstrate strong presentation, business planning skill, conflict resolution and organizational skills

  • Demonstrate computer proficiency within a Windows/Mac environment

  • Demonstrate a high level of cooking skills and knowledge

  • Demonstrate a high level of initiative, motivation, problem solving skills as well as continuous improvement skills

  • Ability to travel both domestically and internationally based on operational needs

#DCLPJ

The hiring range for this position in Celebration, FL is $83,000 to $111,200 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.

Job Posting Segment:

DCL Shoreside

Job Posting Primary Business:

Hotel Operations

Primary Job Posting Category:

DCL Standards (F&B)

Employment Type:

Full time

Primary City, State, Region, Postal Code:

Celebration, FL, USA

Alternate City, State, Region, Postal Code:

Date Posted:

2025-12-10

What Walt Disney Company employees say

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About Walt Disney

Sourced by ZipRecruiter

At Disney, we're storytellers. We make the impossible, possible. We do this through utilizing and developing cutting-edge technology and pushing the envelope to bring stories to life through our movies, products, interactive games, parks and resorts, and media networks. Now is your chance to join our talented team that delivers unparalleled creative content to audiences around the world. "We create happiness." That's our motto at Walt Disney Parks and Resorts. And it permeates everything we do. At Disney, you'll help inspire that magic by enabling our teams to push the limits of entertainment and create the never-before-seen!

Industry

Amusement, gambling, and recreation

Company size

10,000+ Employees

Headquarters location

Burbank, CA, US

Social media

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