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Discover Customer Service Jobs (NOW HIRING)

Hodge

Forklift Service Technician

Bettendorf, IA

$27.50 - $30/hr

Communicate with sales team to discover customer needs * Comply with all OSHA and site-specific ... Previous customer service experience * Previous experience as Forklift Service Technician or ...

Hodge

Forklift Service Technician

Dubuque, IA · On-site

$27.50 - $30/hr

Communicate with sales team to discover customer needs * Comply with all OSHA and site-specific ... Previous customer service experience * Previous experience as Forklift Service Technician or ...

divvyDOSE

Customer Service | , |

$16.50 - $22.25/hr

Join our compassionate culture, enjoy meaningful benefits and discover the meaning behind: Caring ... Advises management of customer service issues which may require attention in a timely manner

UnitedHealthcare

Customer Service | , |

$16.50 - $22.25/hr

Join our compassionate culture, enjoy meaningful benefits and discover the meaning behind: Caring ... Advises management of customer service issues which may require attention in a timely manner

UnitedHealthcare At Home

Customer Service | , |

$16.50 - $22.25/hr

Join our compassionate culture, enjoy meaningful benefits and discover the meaning behind: Caring ... Advises management of customer service issues which may require attention in a timely manner

Genoa Telepsychiatry

Customer Service | , |

$16.50 - $22.25/hr

Join our compassionate culture, enjoy meaningful benefits and discover the meaning behind: Caring ... Advises management of customer service issues which may require attention in a timely manner

UnitedHealthcare At Home

Customer Service | , |

$16.50 - $22.25/hr

Join our compassionate culture, enjoy meaningful benefits and discover the meaning behind: Caring ... Advises management of customer service issues which may require attention in a timely manner

Reliant Medical Group

Customer Service | , |

$16.50 - $22.25/hr

Join our compassionate culture, enjoy meaningful benefits and discover the meaning behind: Caring ... Advises management of customer service issues which may require attention in a timely manner

UMR

Customer Service | , |

$16.50 - $22.25/hr

Join our compassionate culture, enjoy meaningful benefits and discover the meaning behind: Caring ... Advises management of customer service issues which may require attention in a timely manner

UnitedHealthcare

Customer Service | , |

$16.50 - $22.25/hr

Join our compassionate culture, enjoy meaningful benefits and discover the meaning behind: Caring ... Advises management of customer service issues which may require attention in a timely manner

UMR

Customer Service | , |

$16.50 - $22.25/hr

Join our compassionate culture, enjoy meaningful benefits and discover the meaning behind: Caring ... Advises management of customer service issues which may require attention in a timely manner

Reliant Medical Group

Customer Service | , |

$16.50 - $22.25/hr

Join our compassionate culture, enjoy meaningful benefits and discover the meaning behind: Caring ... Advises management of customer service issues which may require attention in a timely manner

Hodge

Forklift Service Technician

Dubuque, IA · On-site

$27.50 - $30/hr

Communicate with sales team to discover customer needs * Comply with all OSHA and site-specific ... Previous customer service experience * Previous experience as Forklift Service Technician or ...

Genoa Telepsychiatry

Customer Service | , |

$16.50 - $22.25/hr

Join our compassionate culture, enjoy meaningful benefits and discover the meaning behind: Caring ... Advises management of customer service issues which may require attention in a timely manner

Wegmans

Customer Service Manager

Williamsville, NY · On-site

$21.75 - $23.25/hr

Discover what it means to work for a mission-driven, values-based company where YOU make the ... Customer Service (Video, Opens in Modal) Our store employees are the very heart of Wegmans. Learn ...

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How much do discover customer service jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for discover customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a Discover Customer Service representative?

Discover Customer Service representatives are professionals who assist customers with their credit card and banking needs through the Discover Financial Services company. They handle inquiries about accounts, transactions, payments, and resolve issues related to fraud, lost cards, or account information. These representatives often work via phone, email, or chat, ensuring customers receive prompt and accurate support. Their role is crucial in maintaining customer satisfaction and upholding Discover’s reputation for quality service.

What skills and qualifications are needed to thrive as a Discover Customer Service representative?

To thrive as a Discover Customer Service Representative, you need strong communication skills, problem-solving abilities, and at least a high school diploma or equivalent. Familiarity with CRM software, call center phone systems, and knowledge of Discover's products and policies are typically required. Patience, active listening, and a positive attitude are essential soft skills for effectively addressing customer concerns and building rapport. These skills ensure customer satisfaction, efficient issue resolution, and contribute to a positive brand reputation.

What challenges do Discover Customer Service representatives face, and how are they supported in overcoming them?

Discover Customer Service representatives often encounter challenges such as handling high call volumes, managing complex customer inquiries, and maintaining a positive attitude during difficult interactions. To support employees, Discover provides comprehensive training programs, ongoing coaching, and access to knowledgeable team leads. Representatives work in a collaborative environment where teamwork is encouraged, and resources such as knowledge bases and escalation procedures are readily available to help resolve customer issues efficiently.

What is the difference between Discover Customer Service vs Discover Customer Support?

AspectDiscover Customer ServiceDiscover Customer Support
Primary RoleHandling customer inquiries, resolving issues, providing product informationAssisting customers with technical problems, troubleshooting, and technical guidance
Required SkillsCommunication, problem-solving, product knowledgeTechnical knowledge, troubleshooting skills, patience
Work EnvironmentCall centers, online chat, email supportCall centers, remote technical support, online platforms
Common CertificationsCustomer service certifications, communication skillsTechnical certifications, product-specific training

Discover Customer Service focuses on general customer interactions and issue resolution, while Discover Customer Support emphasizes technical assistance and troubleshooting. Both roles require strong communication skills, but Customer Support often demands technical knowledge. Understanding these differences helps job seekers target the right position based on their skills and interests.

Does Discover Customer Service allow remote work?

Discover Customer Service roles often offer remote work options, especially for customer support positions, depending on the company's policies and the specific role. Candidates may need to have a suitable home office setup and meet certain technical requirements. Remote customer service jobs typically involve using tools like call center software and maintaining flexible schedules.
More about Discover Customer Service jobs

What cities are hiring for Discover Customer Service jobs?

Cities with the most Discover Customer Service job openings:

What states have the most Discover Customer Service jobs?

States with the most job openings for Discover Customer Service jobs include:

What job categories do people searching Discover Customer Service jobs look for?

The top searched job categories for Discover Customer Service jobs are:

Discover Customer Service jobs near you
Infographic showing various Discover Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Forklift Service Technician

Hodge

Bettendorf, IA

$27.50 - $30/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 16 days ago

Job description

Join our Material Handling team as a Forklift Service Technician and put your mechanical skills to use in a rewarding career with HODGE. We believe success comes from treating people like family. It's critical that our employees and customers have equipment in safe working order. This position will involve maintenance or repair work with hydraulic systems, maintaining electrical, troubleshooting and checking for structural problems. In addition, you may be responsible for maintaining battery charging stations, driving to customer/vendor locations to pick up parts and supplies, and recording works orders to track history and maintenance or equipment.
Why HODGE
  • Competitive wages!
  • We protect our work family by working safely. We protect ourselves by following safety policies like wearing PPE, looking out for potential safety hazards, and speaking up when something isn't right. We do this because we all have people (and maybe even pets) waiting for us to come home.
  • We are ambitious! We do Whatever It Takes to achieve great things together.
  • We understand and encourage the mindful prioritization between career, health, family, and spiritual life.
  • Benefit highlights for eligible employees include paid time off, 401k, medical, dental and vision insurance, life insurance, employee assistance program, lifestyle rewards program, wellness program, and more!
What You'll Do
  • Provide preventative maintenance (PM) services for customers’ equipment
  • Provide services at customer sites as required
  • Run computer-based diagnostics on forklifts and other products
  • Track purchase orders for reimbursement purposes
  • Communicate with sales team to discover customer needs
  • Comply with all OSHA and site-specific safety amp; PPE requirements
  • Operate all company equipment in a safe and efficient manner
  • Work toward continuous improvement
  • Stay current with changing technology
  • Uphold, support, and promote all company policies and procedures

What You Need
Required:
  • High School Diploma, GED or continuing education
  • Basic computer proficiency (Microsoft Office Tools)
Preferred:
  • College degree and/or continuing education
  • Previous customer service experience
  • Previous experience as Forklift Service Technician or Automotive Mechanic
  • Welding and Fabrication experience
The information contained herein is not intended to be an exhaustive list of all responsibilities and qualifications required of individuals performing the job.
HODGE is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Your future starts here! Apply today!
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