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Customer Service Retail Sales information

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How much do customer service retail sales jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for customer service retail sales in the United States is $22.55, according to ZipRecruiter salary data. Most workers in this role earn between $14.66 and $29.33 per hour, depending on experience, location, and employer.

What is a customer service retail sales job?

Customer Service Retail Sales jobs involve assisting customers in retail settings, such as stores or online shops, by providing information about products, answering questions, handling transactions, and resolving concerns or complaints. Employees in these roles help ensure a positive shopping experience, maintain store displays, and may also handle returns or exchanges. Strong communication, patience, and problem-solving skills are essential for success in this field. These positions are often entry-level, offering opportunities for advancement within the retail industry.

What are the key skills and qualifications needed to thrive as a customer service retail sales associate?

To thrive as a Customer Service Retail Sales associate, you need strong interpersonal skills, product knowledge, and basic sales techniques, often supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and customer relationship management (CRM) tools is typically required. Outstanding communication, patience, and problem-solving skills help you connect with customers and resolve issues efficiently. These competencies are crucial for delivering excellent service, driving sales, and ensuring customer loyalty in a competitive retail environment.

How does a customer service retail sales associate typically collaborate with other team members to ensure a positive customer experience?

Customer Service Retail Sales associates work closely with fellow team members, including cashiers, stock associates, and supervisors, to deliver seamless service to customers. They often coordinate on restocking shelves, locating products, and managing customer inquiries to ensure quick and effective solutions. Regular team meetings and open communication help associates stay informed about promotions, store policies, and customer feedback, which enables them to provide consistent and informed service. Effective teamwork is essential for handling busy periods and maintaining a positive store atmosphere.

What is the difference between Customer Service Retail Sales vs Customer Support Specialist?

AspectCustomer Service Retail SalesCustomer Support Specialist
CredentialsHigh school diploma or equivalent; sales experienceHigh school diploma or equivalent; technical or product knowledge
Work EnvironmentRetail stores, sales floorsCall centers, online support, technical environments
Employer & Industry UsageRetail, sales-focused companiesTech, service, and product-based companies
Primary FocusSelling products and services, increasing salesResolving customer issues, providing technical support

Customer Service Retail Sales primarily focuses on selling products and services in retail environments, emphasizing sales skills. Customer Support Specialists concentrate on assisting customers with technical or service issues, often in call centers or online platforms. While both roles require strong communication skills, their main objectives and work settings differ significantly.

More about Customer Service Retail Sales jobs
What cities are hiring for Customer Service Retail Sales jobs? Cities with the most Customer Service Retail Sales job openings:
What are the most commonly searched types of Customer Service Retail Sales jobs? The most popular types of Customer Service Retail Sales jobs are:
What states have the most Customer Service Retail Sales jobs? States with the most job openings for Customer Service Retail Sales jobs include:
Infographic showing various Customer Service Retail Sales job openings in the United States as of August 2026, with employment types broken down into 67% Full Time, and 33% Contract. Highlights an 100% In-person job distribution, with an average salary of $46,898 per year, or $22.5 per hour.

Customer Service & Retail Sales Representative

Titan Management Acquisitions

Pittsburgh, PA • On-site

Full-time

Re-posted 14 days ago


Job description

Company Description
Titan Management Acquisitions is a promotional marketing firm in the Pittsburgh, PA area. Our experience on the ground means we're a powerful asset for business campaigns and publicity efforts. Like a fine suit, every service offered to our clients are finely tailored based on specific products and targets.
Our mission is to build connections between our clients and their potential customers by creating a standard of excellence and providing top notch service, while fostering our teams' growth through a rewarding and progressive environment.
Job Description
Titan Management Acquisitions is seeking a full-time Customer Service & Retail Sales Representative who is career minded and possesses unmatched people skills. This is an entry level opening NOT in a call center environment. As a result of clients placing a high value on the more personalized approach and excellent customer service delivered by the customer service team, there is a new opening for the expansion of the retail campaign.
Servicing retail giants with a smile and a handshake is why the customer service division has enjoyed unprecedented growth this year. Campaigns are focused on developing and executing unique, and personable advertising strategies designed to generate new customers for clients.
The Goals Are Simple: Every consumer must benefit from the promotions, every client must benefit from the services provided and every representative must benefit from the training and team spirit of the company!
The Challenge: We are continuously expanding the client base as well as the number of territories covered on a National scale. These growing retail marketing campaigns are in need of customer service professionals that can work on site at the promotional events providing direct customer and client support through promotional techniques.
The Position: Customer Service & Sales Representatives work in an environment that is centered on being a part of a team and being included in a family atmosphere. By bringing together diverse individuals who have an array of expertise, skills and potential, it helps senior management to create progressive promotional marketing solutions for clients. Titan Management is looking for key individuals to provide customer service and promotional knowledge to the existing and future client base.
Join a company that invests in its employees and truly wants YOU to succeed!
Benefits of the Customer Service Position:
  • Comprehensive Paid Training by a National Manager
  • Travel Opportunities
  • Base Pay plus Commission
  • Flexible Scheduling
  • Numerous Advancement Opportunities

Qualifications
  • Experience in customer service and associated fields
  • Ability to adapt and communicate to a variety of people
  • Winning attitude and dedication to ensuring customer satisfaction
  • Positive attitude and ability to work well within a team environment
  • Background in Retail or Restaurant preffered
  • Leadership skills

Additional Information
Check us out at http://www.titanmanagementinc.net/
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