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Customer Service Retail Sales Jobs (NOW HIRING)

EZCORP

Retail Customer Service

Las Vegas, NV · On-site

$14.50 - $15.75/hr

Retail Sales Associate / Retail Customer Service (Pawnbroker) We want you to join us for a career not a job. At EZCORP we are looking for Retail Sales Associate / Retail Customer Service Team Members ...

EZCORP

Retail Customer Service

Reno, NV · On-site

$14.50 - $16.50/hr

At EZCORP we are looking for Retail Sales Associate / Retail Customer Service Team Members to lead the way today and to step into greater roles tomorrow. When you bring us your passion for service ...

EZCorp, Inc.

Retail Customer Service

West Valley City, UT · On-site

$14.50 - $15.75/hr

At EZCORP we are looking for Retail Sales Associate / Retail Customer Service Team Members to lead the way today and to step into greater roles tomorrow. When you bring us your passion for service ...

EZCorp, Inc.

Retail Customer Service

Midvale, UT · On-site

$14.25 - $15.50/hr

At EZCORP we are looking for Retail Sales Associate / Retail Customer Service Team Members to lead the way today and to step into greater roles tomorrow. When you bring us your passion for service ...

EZCORP

Retail Customer Service

Midvale, UT · On-site

$14.25 - $15.50/hr

At EZCORP we are looking for Retail Sales Associate / Retail Customer Service Team Members to lead the way today and to step into greater roles tomorrow. When you bring us your passion for service ...

EZCORP

Retail Customer Service

Murray, UT · On-site

$14 - $15.50/hr

At EZCORP we are looking for Retail Sales Associate / Retail Customer Service Team Members to lead the way today and to step into greater roles tomorrow. When you bring us your passion for service ...

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Customer Service Retail Sales information

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How much do customer service retail sales jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for customer service retail sales in the United States is $22.55, according to ZipRecruiter salary data. Most workers in this role earn between $14.66 and $29.33 per hour, depending on experience, location, and employer.

What is a customer service retail sales job?

Customer Service Retail Sales jobs involve assisting customers in retail settings, such as stores or online shops, by providing information about products, answering questions, handling transactions, and resolving concerns or complaints. Employees in these roles help ensure a positive shopping experience, maintain store displays, and may also handle returns or exchanges. Strong communication, patience, and problem-solving skills are essential for success in this field. These positions are often entry-level, offering opportunities for advancement within the retail industry.

What are the key skills and qualifications needed to thrive as a customer service retail sales associate?

To thrive as a Customer Service Retail Sales associate, you need strong interpersonal skills, product knowledge, and basic sales techniques, often supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and customer relationship management (CRM) tools is typically required. Outstanding communication, patience, and problem-solving skills help you connect with customers and resolve issues efficiently. These competencies are crucial for delivering excellent service, driving sales, and ensuring customer loyalty in a competitive retail environment.

How does a customer service retail sales associate typically collaborate with other team members to ensure a positive customer experience?

Customer Service Retail Sales associates work closely with fellow team members, including cashiers, stock associates, and supervisors, to deliver seamless service to customers. They often coordinate on restocking shelves, locating products, and managing customer inquiries to ensure quick and effective solutions. Regular team meetings and open communication help associates stay informed about promotions, store policies, and customer feedback, which enables them to provide consistent and informed service. Effective teamwork is essential for handling busy periods and maintaining a positive store atmosphere.

What is the difference between Customer Service Retail Sales vs Customer Support Specialist?

AspectCustomer Service Retail SalesCustomer Support Specialist
CredentialsHigh school diploma or equivalent; sales experienceHigh school diploma or equivalent; technical or product knowledge
Work EnvironmentRetail stores, sales floorsCall centers, online support, technical environments
Employer & Industry UsageRetail, sales-focused companiesTech, service, and product-based companies
Primary FocusSelling products and services, increasing salesResolving customer issues, providing technical support

Customer Service Retail Sales primarily focuses on selling products and services in retail environments, emphasizing sales skills. Customer Support Specialists concentrate on assisting customers with technical or service issues, often in call centers or online platforms. While both roles require strong communication skills, their main objectives and work settings differ significantly.

More about Customer Service Retail Sales jobs
What cities are hiring for Customer Service Retail Sales jobs? Cities with the most Customer Service Retail Sales job openings:
What are the most commonly searched types of Customer Service Retail Sales jobs? The most popular types of Customer Service Retail Sales jobs are:
What states have the most Customer Service Retail Sales jobs? States with the most job openings for Customer Service Retail Sales jobs include:
What job categories do people searching Customer Service Retail Sales jobs look for? The top searched job categories for Customer Service Retail Sales jobs are:
Customer Service Retail Sales jobs near you
Infographic showing various Customer Service Retail Sales job openings in the United States as of August 2026, with employment types broken down into 67% Full Time, and 33% Contract. Highlights an 100% In-person job distribution, with an average salary of $46,898 per year, or $22.5 per hour.

Retail Customer Service

EZCORP

Las Vegas, NV • On-site

$14.50 - $15.75/hr

Other

Medical, Retirement, PTO

Re-posted 3 days ago

EZCORP rating

6.9

Company rating: 6.9 out of 10

Based on 58 frontline employees who took The Breakroom Quiz

2nd of 7 rated pawnbroker

Job description

Retail Sales Associate / Retail Customer Service (Pawnbroker)

We want you to join us for a career not a job. At EZCORP we are looking for Retail Sales Associate / Retail Customer Service Team Members to lead the way today and to step into greater roles tomorrow. When you bring us your passion for service excellence, we will provide development and career paths to enhance your skills in a fun and fast paced environment that comes with competitive pay, generous bonus potential and great benefits!

Urgently hiring immediately for Retail Sales Associate / Retail Customer Service (Pawnbroker)! Easily apply today!

Working for EZCORP is not just a job; it is a career! We offer a structured career path to give you an opportunity to enhance your skills in a fun and fast-paced retail environment.

Our Retail Sales Associate / Retail Customer Service (Pawnbroker) position offers competitive pay based on experience with an opportunity to quickly increase your pay and position!

Start your career as a Trainee in our 5-week paid training program and earn a $.50 raise and promotion to Pawnbroker upon completion of the program.

Continue to grow your skills by entering our Pawnbroker Certification Program and earn an additional $1/hour.

Excel and explore opportunities to promote to the Lead Pawnbroker (Shift Leader) position.

Follow the Career Path and apply for an Assistant Manager position which includes a 6-month training program to build the foundation to run your own store.

In addition to a great career, here are some of the other things we offer our Retail Sales Associate / Retail Customer Service (Pawnbroker):

  • Free Health Insurance*
  • Competitive Wages
  • Monthly UNCAPPED Bonus Potential Paid on Store and Individual Performance
  • Great Working Hours – Better Than Traditional Retail
  • 401(k) with Company Match
  • Generous Paid Time Off
  • Holiday Pay
  • Store Discount

Here's what you can expect as a Retail Sales Associate / Retail Customer Service (Pawnbroker): This role will give you the opportunity to interact with customers daily, helping with sales and enjoying the give and take of coming to a mutually satisfying agreement regarding pawn items such as jewelry, electronics, musical instruments, and more. As part of our customer service team in our stores, you will provide a friendly, courteous, and respectful environment that continues to set us apart from the competition.

Other Retail Sales Associate / Retail Customer Service (Pawnbroker): duties include, but are not limited to:

  • Providing excellent customer service by greeting customers, interacting with customers in person and on the phone
  • Processing sales, loans, and extensions
  • Performing opening and closing store duties

Requirements for the Retail Sales Associate / Retail Customer Service (Pawnbroker) role include:

As a member of our customer service team you must be self-motivated with a positive and outgoing personality and a strong work ethic. Excelling at customer service and relationship building will take you far in your career with EZCORP. Additional requirements for the role include:

  • High school diploma or GED
  • Customer service, cashier, or retail experience
  • Excellent communication and interpersonal skills
  • Work well independently and as member of a team
  • Ability to multitask
  • Able to pass a criminal background check and drug test (performed after a conditional offer)
  • Adhere to all Company policies, procedures, and regulations
  • Knowledge of commonly pawned items, such as tools, jewelry, firearms or electronics, a plus
  • Sales background, a plus
  • Bilingual, a plus

Be part of something bigger — EZCORP operates a diverse family of US brands, including EZPAWN, Value Pawn & Jewelry, Easy Pawn, USA Pawn, maX it Pawn, Premier Pawn, Cash Pawn, Max Pawn Luxury as well as many other regional brands, giving you the stability of a large organization with the community feel of a neighborhood business.

*No cost for employee only medical insurance when selecting BlueCross BlueShield EPO Plan.

What EZCORP employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About EZCORP

Sourced by ZipRecruiter

Industry

Finance and insurance

Company size

5,001 - 10,000 Employees

Headquarters location

Austin, TX, US

Year founded

1989

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