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Discover Customer Service Jobs (NOW HIRING)

Kfc

Customer Service

Sheboygan, WI · On-site

$12 - $13/hr

The Customer Service is the first face that customers see when they walk through the door or the ... People join our KFC family for a wide variety of reasons, but they discover so much more about ...

Hodge

Forklift Service Technician

Bettendorf, IA · On-site

$27.50 - $30/hr

Communicate with sales team to discover customer needs * Comply with all OSHA and site-specific ... Previous customer service experience * Previous experience as Forklift Service Technician or ...

TJX Companies

Customer Service Coordinator

Victor, NY

$16 - $16.50/hr

Each shift is a new opportunity to Discover Different. Posting Notes: TJ Maxx Store 1494 || 80 ... Role models outstanding customer service. * Creates a positive internal and external customer ...

TJX Companies

Customer Service Supervisor

Brooklyn, OH · On-site

$13 - $13.50/hr

Discovery is at the heart of everything we do. Wherever you find us around the world, if you can ... Role models outstanding customer service. * Creates a positive internal and external customer ...

TJX Companies

Customer Service Supervisor

Brooklyn, OH

$13 - $13.50/hr

Each shift is a new opportunity to Discover Different. Posting Notes: TJ Maxx Store 0438 || 4794 ... Role models outstanding customer service. * Creates a positive internal and external customer ...

Emerging Blue Jobs

Assistant Store Director

Oxford, MS · On-site

Discover customer needs and deliver thoughtful, personalized solutions * Support all customer service needs including returns, exchanges, and issue resolution Leadership & Team Development * Support ...

KnitWell Group

Customer Service

Williamsburg, VA · On-site

$14 - $19.25/hr

Discover a culture centered on empowering employees, with access to industry leaders and tools you ... customer. * Use brand behaviors and personalized service to drive brand loyalty. * Uphold the ...

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How much do discover customer service jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for discover customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a Discover Customer Service representative?

Discover Customer Service representatives are professionals who assist customers with their credit card and banking needs through the Discover Financial Services company. They handle inquiries about accounts, transactions, payments, and resolve issues related to fraud, lost cards, or account information. These representatives often work via phone, email, or chat, ensuring customers receive prompt and accurate support. Their role is crucial in maintaining customer satisfaction and upholding Discover’s reputation for quality service.

What skills and qualifications are needed to thrive as a Discover Customer Service representative?

To thrive as a Discover Customer Service Representative, you need strong communication skills, problem-solving abilities, and at least a high school diploma or equivalent. Familiarity with CRM software, call center phone systems, and knowledge of Discover's products and policies are typically required. Patience, active listening, and a positive attitude are essential soft skills for effectively addressing customer concerns and building rapport. These skills ensure customer satisfaction, efficient issue resolution, and contribute to a positive brand reputation.

What challenges do Discover Customer Service representatives face, and how are they supported in overcoming them?

Discover Customer Service representatives often encounter challenges such as handling high call volumes, managing complex customer inquiries, and maintaining a positive attitude during difficult interactions. To support employees, Discover provides comprehensive training programs, ongoing coaching, and access to knowledgeable team leads. Representatives work in a collaborative environment where teamwork is encouraged, and resources such as knowledge bases and escalation procedures are readily available to help resolve customer issues efficiently.

What is the difference between Discover Customer Service vs Discover Customer Support?

AspectDiscover Customer ServiceDiscover Customer Support
Primary RoleHandling customer inquiries, resolving issues, providing product informationAssisting customers with technical problems, troubleshooting, and technical guidance
Required SkillsCommunication, problem-solving, product knowledgeTechnical knowledge, troubleshooting skills, patience
Work EnvironmentCall centers, online chat, email supportCall centers, remote technical support, online platforms
Common CertificationsCustomer service certifications, communication skillsTechnical certifications, product-specific training

Discover Customer Service focuses on general customer interactions and issue resolution, while Discover Customer Support emphasizes technical assistance and troubleshooting. Both roles require strong communication skills, but Customer Support often demands technical knowledge. Understanding these differences helps job seekers target the right position based on their skills and interests.

Does Discover Customer Service allow remote work?

Discover Customer Service roles often offer remote work options, especially for customer support positions, depending on the company's policies and the specific role. Candidates may need to have a suitable home office setup and meet certain technical requirements. Remote customer service jobs typically involve using tools like call center software and maintaining flexible schedules.
More about Discover Customer Service jobs

What cities are hiring for Discover Customer Service jobs?

Cities with the most Discover Customer Service job openings:

What states have the most Discover Customer Service jobs?

States with the most job openings for Discover Customer Service jobs include:

What job categories do people searching Discover Customer Service jobs look for?

The top searched job categories for Discover Customer Service jobs are:

Discover Customer Service jobs near you
Infographic showing various Discover Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Assistant Director- Learning Center

Sylvan Learning

Fair Lawn, NJ

Full-time

Re-posted 4 hours ago

Sylvan Learning rating

4.5

Company rating: 4.5 out of 10

Based on 25 frontline employees who took The Breakroom Quiz

22nd of 24 rated private schools and tutoring

Job description

Job Summary

Being an Assistant Director at a Sylvan Learning Center means you’re the catalyst for families to discover that Sylvan is the only option when it comes to supplemental education. 

Key Qualifications

  • Passionate about delivering the highest level of customer service to Sylvan families.
  • Interested in lead generation, acquisitions, and relationship management.

Description

As a leader in the center, you hire, coach, and develop the team as well as educate other personnel about our unique tutoring services. You generate new leads and build relationships, connecting over the phone, community events, or through in-center consultations. As a Sylvan Learning Center team member, you discover customer needs through initial inquiries and parent consultations. You generate new revenue by ensuring high quality programs are delivered while tracking your success with various metrics.

Additional Requirements

  • You have leadership ability.
  • You have strong people and presentation skills and excellent written and verbal communication skills.
  • You’ll need to be flexible with your schedule. Your work hours will be based on center needs.

Sylvan is an Equal Employment Opportunity Employer that is committed to inclusion and diversity. We also take affirmative action to offer employment and advancement opportunities to all applicants, including minorities, women, protected veterans, and individuals with disabilities.

What Sylvan Learning employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom