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Discover Customer Service Jobs in Texas (NOW HIRING)

Quala

Customer Service Coordinator

Hutchins, TX · On-site

$16.50 - $21.50/hr

Discover a career at Depot Connect International (DCI) , a global leader in the Tank/ISO Tank ... Our Tank Wash facility in Hutchins, TX is seeking a Customer Service Coordinator that will assist ...

FastSigns

Customer Service Representative

Dallas, TX · On-site

$19/hr

Opportunity for advancement is hiring for a Customer Service Representative to join our team ... Discover your next career. Make your statement. Learn more by exploring the positions offered by ...

FastSigns

Customer Service Representative

Austin, TX · On-site

$15.75 - $21.50/hr

FASTSIGNS #110201 is hiring for a Customer Service Representative to join our team! Benefits/Perks ... Discover your next career. Make your statement. Learn more by exploring the positions offered by ...

FastSigns

Customer Service Representative

Houston, TX · On-site

$39K - $43K/yr

Paid time off FASTSIGNS #11201 is hiring for a Customer Service Representative to join our team ... Discover your next career. Make your statement. Learn more by exploring the positions offered by ...

Quala

Customer Service Coordinator

Hutchins, TX · On-site

$16.50 - $21.50/hr

Discover a career at Depot Connect International (DCI) , a global leader in the Tank/ISO Tank ... Our Tank Wash facility in Hutchins, TX is seeking a Customer Service Coordinator that will assist ...

FastSigns

Customer Service Representative

Tomball, TX

$15.25 - $20.50/hr

Paid time off * Training & development FASTSIGNS #15902 is hiring for a Customer Service ... Discover your next career. Make your statement. Learn more by exploring the positions offered by ...

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How much do discover customer service jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for discover customer service in Texas is $17.51, according to ZipRecruiter salary data. Most workers in this role earn between $14.33 and $19.47 per hour, depending on experience, location, and employer.

What is a Discover Customer Service representative?

Discover Customer Service representatives are professionals who assist customers with their credit card and banking needs through the Discover Financial Services company. They handle inquiries about accounts, transactions, payments, and resolve issues related to fraud, lost cards, or account information. These representatives often work via phone, email, or chat, ensuring customers receive prompt and accurate support. Their role is crucial in maintaining customer satisfaction and upholding Discover’s reputation for quality service.

What skills and qualifications are needed to thrive as a Discover Customer Service representative?

To thrive as a Discover Customer Service Representative, you need strong communication skills, problem-solving abilities, and at least a high school diploma or equivalent. Familiarity with CRM software, call center phone systems, and knowledge of Discover's products and policies are typically required. Patience, active listening, and a positive attitude are essential soft skills for effectively addressing customer concerns and building rapport. These skills ensure customer satisfaction, efficient issue resolution, and contribute to a positive brand reputation.

What challenges do Discover Customer Service representatives face, and how are they supported in overcoming them?

Discover Customer Service representatives often encounter challenges such as handling high call volumes, managing complex customer inquiries, and maintaining a positive attitude during difficult interactions. To support employees, Discover provides comprehensive training programs, ongoing coaching, and access to knowledgeable team leads. Representatives work in a collaborative environment where teamwork is encouraged, and resources such as knowledge bases and escalation procedures are readily available to help resolve customer issues efficiently.

What is the difference between Discover Customer Service vs Discover Customer Support?

AspectDiscover Customer ServiceDiscover Customer Support
Primary RoleHandling customer inquiries, resolving issues, providing product informationAssisting customers with technical problems, troubleshooting, and technical guidance
Required SkillsCommunication, problem-solving, product knowledgeTechnical knowledge, troubleshooting skills, patience
Work EnvironmentCall centers, online chat, email supportCall centers, remote technical support, online platforms
Common CertificationsCustomer service certifications, communication skillsTechnical certifications, product-specific training

Discover Customer Service focuses on general customer interactions and issue resolution, while Discover Customer Support emphasizes technical assistance and troubleshooting. Both roles require strong communication skills, but Customer Support often demands technical knowledge. Understanding these differences helps job seekers target the right position based on their skills and interests.

Does Discover Customer Service allow remote work?

Discover Customer Service roles often offer remote work options, especially for customer support positions, depending on the company's policies and the specific role. Candidates may need to have a suitable home office setup and meet certain technical requirements. Remote customer service jobs typically involve using tools like call center software and maintaining flexible schedules.

What are popular job titles related to Discover Customer Service jobs in Texas?

For Discover Customer Service jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Discover Customer Service jobs in Texas look for?

The top searched job categories for Discover Customer Service jobs in Texas are:

What cities in Texas are hiring for Discover Customer Service jobs?

Cities in Texas with the most Discover Customer Service job openings:

Discover Customer Service jobs near you
Infographic showing various Discover Customer Service job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 16% Part Time, 4% Contract, and 1% Nights. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $36,425 per year, or $17.5 per hour.

Bilingual Customer Support Representative (Spanish)

unifyCX

San Antonio, TX • On-site

$16/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 17 days ago

Key responsibilities

  • Communicate with customers over the phone and through electronic channels to provide solutions and promote products and services.

  • Provide customer service to build positive rapport and support customers' needs.

  • Receive inbound calls for upselling products and services, and follow up as needed.

Job description

UnifyCX is growing and we are looking for an experienced and extraordinary Sales Representatives to join our motivated and ambitious Work from Home team. Unique schedules! NO OUTBOUND PROSPECTING!
Pay:
Production Pay: $16 per hour + UNCAPPED COMMISION!
Training Pay: $15 per hour
Additional Benefits: UnifyCX offers a comprehensive benefits package that includes health, life, vision, and dental insurance, as well as a 4% max matching 401K, and other financial opportunity options.
Shifts:
Training Hours: M-F 8:00 am - 4:30 pm CST
Training duration: 3.5 Weeks
Hours of Operation: M-F 7 am - 10 pm CST; Sat 8 am - 5 pm CST
All schedules following training will fall within the above Hours of Operation.
What Will You Do?
As a Sales Representative, you will be the front line in providing a remarkable experience for our members. Our Sales Representatives are responsible for identifying opportunities and providing solutions to address our customers' needs. The overall goal of each experience is to support new and existing customers and provide them with solutions through proven sales techniques.
Ideal candidates for this position will be outgoing, intelligent, dependable, and ready to take their career to the next level with a growing company. We are seeking an individual who has outstanding customer service and goal driven sales techniques and is eager to put a smile into every interaction.
This position will be Work From Home; however, you must reside in one of the following areas: San Antonio, TX or Louisville, KY to be considered
In this position, you will:
  • Effectively communicate with customers over the phone and through various electronic channels for accessing account information and product offerings
  • Provide extraordinary customer service to build positive rapport on every interaction.
  • Consistently meets or exceeds daily, monthly, and quarterly sales goals.
  • Follow customers through authentication and call quality standards.
  • Receive inbound calls for upsell of products and services to existing customers.
  • Some outbound calls as needed.
  • Consistently present a professional image while conveying a positive and customer service experience.
  • Manage your time effectively to keep up with the incoming calls from the queue.
  • Work independently and maintain productivity.
  • Maintain current knowledge of and follow all policies and procedures while ensuring protection of customer confidentiality and privacy.
  • Accurately document information exchanged during each call.,
  • Promote products and services; consistently cross-sell products at every opportunity.
  • Effectively probe to discover customer needs.
  • Other duties as assigned by management.

Who You Are:
To be considered, candidates are expected to have the following:
  • At least 6 months of inside sales experience or 1 year of relevant sales experience.
  • Minimum 6 months of customer service experience in a contact center environment.
  • Great listening skills and customer focused sales approach.
  • Excellent communication skills and professional telephone demeanor.
  • Strong computer skills and ability to learn new applications.
  • Strong organizational and time-management skills.
  • Exceptional attention to detail.
  • Availability to work Monday through Saturday between 8 AM - 11 PM EST.

Who We Are:
UnifyCX is a transformative AI platform that empowers and enables teams to deliver efficient, exceptional customer experiences. We engineer superhuman customer experiences through a powerful blend of strategy, omnichannel support, analytics, and AI-driven tools like GoTalent.AI, Voice of Customer, and automatic QA. Our outcome-based model prioritizes measurable results for more than 200 client programs serviced today. With a focus on automation, talent enablement, strategic partnerships, and strict data ethics, UnifyCX delivers scalable, personalized, and compliant solutions that create real business impact.
UnifyCX is a certified minority-owned business and an EOE employer who welcomes diversity.

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