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Discover Customer Service Jobs in Utah (NOW HIRING)

Sibelco

Customer Service Representative

Salt Lake City, UT · On-site

$15.50 - $21/hr

Customer Service Representative Location: Salt Lake City At Sibelco, we advance life through ... Discover Our Sustainability Goals: Sibelco priorities We also welcome applications from all ...

Sibelco

Customer Service Representative

Salt Lake City, UT · On-site

$15.50 - $21/hr

Customer Service Representative Location: Salt Lake City At Sibelco, we advance life through ... Discover Our Sustainability Goals: Sibelco priorities We also welcome applications from all ...

XACT

Customer Service Specialist - UT

Salt Lake City, UT · On-site +1

$14.99 - $15/hr

Customer Service Specialist - Make a Difference for Our Customers Every Day Position Overview: We ... Discover, Microsoft LifeChat Series). ● A modern mobile phone (iOS or Android) that can be used ...

Kelso Industries

BAS Client Service Representative

Ogden, UT · Remote

$15.75 - $21.25/hr

Customer Discovery & Consultative Selling Use a structured discovery process to understand the ... Existing service providers * System reliability issues * Comfort complaints * Energy concerns

Kelso Industries

BAS Client Service Representative

Ogden, UT · On-site

$15.75 - $21.25/hr

Customer Discovery & Consultative Selling Use a structured discovery process to understand the ... Existing service providers * System reliability issues * Comfort complaints * Energy concerns

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How much do discover customer service jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for discover customer service in Utah is $17.11, according to ZipRecruiter salary data. Most workers in this role earn between $13.99 and $19.04 per hour, depending on experience, location, and employer.

What is a Discover Customer Service representative?

Discover Customer Service representatives are professionals who assist customers with their credit card and banking needs through the Discover Financial Services company. They handle inquiries about accounts, transactions, payments, and resolve issues related to fraud, lost cards, or account information. These representatives often work via phone, email, or chat, ensuring customers receive prompt and accurate support. Their role is crucial in maintaining customer satisfaction and upholding Discover’s reputation for quality service.

What skills and qualifications are needed to thrive as a Discover Customer Service representative?

To thrive as a Discover Customer Service Representative, you need strong communication skills, problem-solving abilities, and at least a high school diploma or equivalent. Familiarity with CRM software, call center phone systems, and knowledge of Discover's products and policies are typically required. Patience, active listening, and a positive attitude are essential soft skills for effectively addressing customer concerns and building rapport. These skills ensure customer satisfaction, efficient issue resolution, and contribute to a positive brand reputation.

What challenges do Discover Customer Service representatives face, and how are they supported in overcoming them?

Discover Customer Service representatives often encounter challenges such as handling high call volumes, managing complex customer inquiries, and maintaining a positive attitude during difficult interactions. To support employees, Discover provides comprehensive training programs, ongoing coaching, and access to knowledgeable team leads. Representatives work in a collaborative environment where teamwork is encouraged, and resources such as knowledge bases and escalation procedures are readily available to help resolve customer issues efficiently.

What is the difference between Discover Customer Service vs Discover Customer Support?

AspectDiscover Customer ServiceDiscover Customer Support
Primary RoleHandling customer inquiries, resolving issues, providing product informationAssisting customers with technical problems, troubleshooting, and technical guidance
Required SkillsCommunication, problem-solving, product knowledgeTechnical knowledge, troubleshooting skills, patience
Work EnvironmentCall centers, online chat, email supportCall centers, remote technical support, online platforms
Common CertificationsCustomer service certifications, communication skillsTechnical certifications, product-specific training

Discover Customer Service focuses on general customer interactions and issue resolution, while Discover Customer Support emphasizes technical assistance and troubleshooting. Both roles require strong communication skills, but Customer Support often demands technical knowledge. Understanding these differences helps job seekers target the right position based on their skills and interests.

Does Discover Customer Service allow remote work?

Discover Customer Service roles often offer remote work options, especially for customer support positions, depending on the company's policies and the specific role. Candidates may need to have a suitable home office setup and meet certain technical requirements. Remote customer service jobs typically involve using tools like call center software and maintaining flexible schedules.

What are popular job titles related to Discover Customer Service jobs in Utah?

For Discover Customer Service jobs in Utah, the most frequently searched job titles are:

What job categories do people searching Discover Customer Service jobs in Utah look for?

The top searched job categories for Discover Customer Service jobs in Utah are:

What cities in Utah are hiring for Discover Customer Service jobs?

Cities in Utah with the most Discover Customer Service job openings:

Discover Customer Service jobs near you
Infographic showing various Discover Customer Service job openings in Utah as of August 2026, with employment types broken down into 33% Full Time, and 67% Part Time. Highlights an 100% In-person job distribution, with an average salary of $35,593 per year, or $17.1 per hour.

Customer Service Representative

Sibelco

Salt Lake City, UT • On-site

$15.50 - $21/hr

Full-time

Posted 22 days ago

Key responsibilities

  • Provide a superior customer service experience to all walk-in and phone contact customers.

  • Support order management, logistics coordination, export activities, and complaint resolution.

  • Respond to customer inquiries and requests in a timely and professional manner.

Job description

Customer Service Representative

Location:

Salt Lake City

At Sibelco, we advance life through materials.
For over 150 years, we've been a trusted leader in sourcing, transforming, and distributing specialty industrial minerals. Our work powers progress across industries as diverse as glass, ceramics, construction, coatings, polymers, and water purification. Beyond our materials, we're proud of our commitment to sustainability, innovation, and empowering people from all walks of life to thrive and make a meaningful impact.

Are We the Perfect Match?

At Sibelco, we believe building a successful career is a two-way journey. We're looking for individuals who share our values and vision, just as much as you're seeking a company that aligns with your aspirations. Together, we can shape the future.

Job Description:

We are seeking a customer-focused and detail-orientedCustomer Service Representativeto join our team. This role is responsible for delivering exceptional customer service while supporting order management, logistics coordination, export activities, and complaint resolution.
The successful candidate will act as the primary point of contact for customers, ensuring their requirements are met while maintaining compliance with company policies and local regulations. This is an excellent opportunity for someone with customer service and logistics experience in an international environment.

CUSTOMER SERVICE DUTIES AND RESPONSIBILITIES:

  • Providinga superiorcustomer service experience to all walk-in contact and phone contact customers

  • Generates and develops new business to meet specified production goals.

  • Maintains and nurtures existing client relationships.

  • Responds to all inquiries and requests in a timely and professional manner.

  • Understands and communicates information regarding company products, services, policies, and procedures to new and existing clients.

  • Possesses and maintains thorough knowledge of auto body parts and automotive industry product information.

  • Performs other related duties as assigned by management.

  • Sage 300 order entry

CUSTOMER SERVICE QUALIFICATIONS:

  • High School Diploma/GED equivalent required.

  • Bachelors(Preferred)

  • Bilingual, in English, and Spanish.

  • Customer service background.

  • Priorabrasivesexperience and knowledge ofglasspreferred.

  • Must be a self-starter and proactive.

  • Commitment to excellence and high standards.

  • Excellent written and verbal communication skills.

  • Good judgment with the ability to make timely and sound decisions

  • Creative, flexible, and innovative team player

  • Strong organizational skills; able to manage priorities and workflow.

  • Proficient in Microsoft Office.

  • Microsoft Excel

CUSTOMER SERVICE PHYSICAL DEMANDS AND WORK ENVIRONMENT:

  • Occasionally required to stand and walk

  • Continually required to sit

  • Continually required to utilize hand and finger dexterity

  • Continually required to talk or hear

  • Continually utilize visual acuity to use a keyboard

  • Occasionally required to lift/push/carry items up to 50 pounds

CUSTOMER SERVICEJOB TYPE:

  • Full-time

CUSTOMER SERVICE SCHEDULE:

  • Store Hours: Monday-Friday 8:00AM-5PM

Employee Type:

Permanent

Why Join Us?

Sibelco is more than a workplace-it's a community that encourages growth, innovation, and collaboration. Here's what you can look forward to when you join our team:

  • Meet Our People: Careers

  • Learn About Our Recruitment Process: Learn More

  • Discover Our Sustainability Goals: Sibelco priorities

We also welcome applications from all backgrounds and are committed to providing reasonable adjustments to support you through the selection process.

How to Apply

Follow us on LinkedIn, Instagram, Twitter/X and Facebook to learn more about life at Sibelco. Submit your application in the Apply option.

Please note: We do not require agency services as we have a dedicated Global Talent Acquisition Team.

Apply