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Director Travel Operations Jobs (NOW HIRING)

Paul Hastings

Manager, Travel

Washington, DC · On-site

$132K/yr

... operations, service delivery issues as well as traveler experience, traveler escalations and providing prompt and effective resolution; * Work closely with the Director of Travel to implement travel ...

Paul Hastings

Manager, Travel

New York, NY · On-site

$132K/yr

... operations, service delivery issues as well as traveler experience, traveler escalations and providing prompt and effective resolution; * Work closely with the Director of Travel to implement travel ...

University of Kentucky

$52K - $85K/yr

Director, Football Operations Work Location: Kroger Field Grade Level: 46 Salary Range: $52,021.00 ... Plans, coordinates, and executes team travel operations, including transportation, lodging meals ...

BAE Systems

Mgr II- Procurement

Falls Church, VA · On-site

$134K - $228K/yr

This role ensures alignment with global strategies set by the Global Category Director and serves as the enterprise leader for travel operations, supplier management, policy governance, digital ...

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Director Travel Operations information

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$34K

$107.7K

$179.5K

How much do director travel operations jobs pay per year?

As of Aug 21, 2026, the average yearly pay for director travel operations in the United States is $107,680.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,500.00 and $135,500.00 per year, depending on experience, location, and employer.

What is a director travel operations?

A Director of Travel Operations oversees and manages an organization's travel programs, ensuring efficiency, cost-effectiveness, and compliance with policies. They negotiate contracts with vendors, streamline booking processes, and implement travel management strategies. This role often involves analyzing travel data, optimizing budgets, and enhancing traveler experience. Strong leadership and expertise in travel technology and logistics are essential for success in this position.

What are the key skills and qualifications needed to thrive as a director travel operations?

To thrive as a Director Travel Operations, you need extensive experience in travel management, strong leadership abilities, and a solid understanding of travel industry regulations and supplier relationships. Expertise with travel management software, global distribution systems (GDS), and certifications such as CTC (Certified Travel Counselor) or related credentials are often required. Exceptional communication, negotiation, and problem-solving skills help you lead teams and respond to logistics challenges. These capabilities are vital for ensuring efficient travel operations, cost savings, and top-tier client satisfaction in a dynamic environment.

What are some of the main challenges faced by a director travel operations, and how can they be addressed?

A Director of Travel Operations often manages complex, large-scale travel programs that require balancing cost efficiency, traveler safety, and seamless logistics across multiple locations. Common challenges include adapting to rapidly changing travel regulations, managing travel disruptions, and negotiating favorable contracts with vendors. Success in this role involves developing robust contingency plans, staying updated on global events, and fostering strong supplier relationships. By leading with agility and collaboration, directors can ensure their teams consistently deliver reliable, high-quality travel solutions for the organization.

Is a director of travel operations a high position?

A director of travel operations is a senior management role responsible for overseeing travel services, logistics, and team coordination within an organization. It is generally considered a high-level position that requires leadership skills, industry knowledge, and strategic planning experience.
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Director Travel Operations jobs near you
Infographic showing various Director Travel Operations job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 11% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $107,680 per year, or $51.8 per hour.

Senior Director of Event Travel, Navan Events

Navan

Austin, TX • On-site

Full-time

Posted 13 days ago

Job description

About the Role
Meetings & Events for Navan Group is at a pivot point. We are evolving from siloed organizations into a unified, global "Meetings & Events" powerhouse. Our Operations need to build for the new future, where we deliver scaled, high quality managed services under the brand of Navan Events to our customers across the world. This role oversees Event Travel operations and people globally, and will help us build and expand our presence in new markets.
The Senior Director, Global Event Travel is the single accountable leader for Navan and Reed & Mackay's global event-air operation, encompassing both online, platform-enabled travel and offline, high-touch group-air services.
This leader will own the global strategy, operating model, and performance of Event Travel across online and offline air. They will ensure consistently excellent operational delivery, and bring online and offline teams together under one operating model. A central mandate is to expand the capabilities and adoption of Navan's event-travel platform while preserving the specialist service required for complex, high-value, and high-risk travel programs.
What you'll do
  • Lead a global organization of directors, managers, team leads, travel consultants, and coordinators. Drive a High-Performance Culture that grows talent in-house and propels high performers further in their careers
  • Dissolve the Reed & Mackay and Navan silos. Build a unified way of operating that makes the most of Navan technology and the Reed & Mackay expertise.
  • Own service quality, commercial performance, workforce planning, operational transformation, and the partnership with Product and Engineering required to rebuild appropriate offline workflows on Navan infrastructure
  • Define & implement the target state operating model for Event Travel. Outline and document the People, Processes, and Systems that deliver Event Travel to our global customer base.
  • Structure a global service delivery function that utilizes globally consistent tools and processes but empowers local decision making and experience.
  • Ensure our tech stack enables operational scale rather than hindering it. You aren't just a recipient of product updates; you are an agent of change for our platform and technology.
  • Tell the ugly truths- you are a senior voice in the room. We expect you to present a positive, "can-do" front to the team, while being ruthlessly honest with leadership about where we are failing and what it will cost to fix it.

Success means unifying two teams operating on different tech stacks and processes into a single high performing unit. This requires a technology transformation where you partner with Navan's Flights/Air Product & Engineering teams to build the right booking tools and capabilities so that we can manage customer Event travel through Navan. Success means being close to the process and the metrics- continuously measuring and managing performance improvement so that the Event Travel team raises the bar for what client delivery looks like. Most importantly, success means a unified team working together.
What we're looking for
  • 10+ years of experience managing distributed travel operations teams across spans and layers
  • Commercial ownership experience: operating budget, gross margin/contribution margin, forecasting, pricing, capacity forecasting, cost-to-serve and productivity
  • Track record of building Product and Operations partnerships that produced measurable improvements in automation, service, and profitability
  • Data-driven and disciplined about operating performance
  • Thorough knowledge of the travel industry, fares, suppliers, and markets
  • Familiarity with air booking tools and fulfillment systems
  • Skilled at leading through organizational and technology change

Navan uses AI-assisted Automated Employment Decision Tool (Metaview) to assist with evaluating resumes against job qualifications for this role. All final decisions are made by human recruiters and hiring managers.
Human oversight: Metaview does not automatically reject candidates or make final hiring decisions. Our recruiters and hiring managers review all outputs and make the final hiring decision regarding every application.
  • Your rights: If you prefer to have your application reviewed without AI assistance, you may request a human evaluation by entering your email here. Your decision to do so will not affect how your candidacy is evaluated.

Please refer to our Candidate Privacy Notice for more information about our processing of personal data, and your rights.
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About Navan

Sourced by ZipRecruiter

Industry

Traveler accommodation

Company size

1,001 - 5,000 Employees

Headquarters location

Palo Alto, CA, US

Year founded

2015

Social media

Twitter

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