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Director Travel Operations Jobs (NOW HIRING)

Diventures

Travel Program Director

Omaha, NE · On-site

$70K - $80K/yr

This role owns travel operations, supplier relationships, customer service delivery, and strategic ... Direct travel product development, procurement, and pricing across group, individual, and special ...

Diventures

Director of Travel Programs

Omaha, NE · On-site

$70K - $80K/yr

Travel Program Director, Diventures Travel, LLC Role Profile The Travel Program Director leads ... This role owns travel operations, supplier relationships, customer service delivery, and strategic ...

Diventures

Director of Travel Programs

Omaha, NE · Remote

Travel Program Director, Diventures Travel, LLC Role Profile The Travel Program Director leads ... This role owns travel operations, supplier relationships, customer service delivery, and strategic ...

SCOR

Regional Head of Operations

Zurich, MT · On-site

Monitor travels to risky countries in collaboration with Travel Operations * Ensure oversight on T&E policy adherence in the region Operations Governance * Ensure oversight on TPRM in region, namely ...

CONCRETE STRATEGIES

Director of Travel

Saint Louis, MO · On-site

As the Director of Travel, you will architect and lead the company's enterprise-wide travel program ... You will be responsible for building scalable travel operations, optimizing travel spend, ensuring ...

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$34K

$107.7K

$179.5K

How much do director travel operations jobs pay per year?

As of May 30, 2026, the average yearly pay for director travel operations in the United States is $107,680.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,500.00 and $135,500.00 per year, depending on experience, location, and employer.

What is a Director Travel Operations job?

A Director of Travel Operations oversees and manages an organization's travel programs, ensuring efficiency, cost-effectiveness, and compliance with policies. They negotiate contracts with vendors, streamline booking processes, and implement travel management strategies. This role often involves analyzing travel data, optimizing budgets, and enhancing traveler experience. Strong leadership and expertise in travel technology and logistics are essential for success in this position.

What are the key skills and qualifications needed to thrive in the Director Travel Operations position, and why are they important?

To thrive as a Director Travel Operations, you need extensive experience in travel management, strong leadership abilities, and a solid understanding of travel industry regulations and supplier relationships. Expertise with travel management software, global distribution systems (GDS), and certifications such as CTC (Certified Travel Counselor) or related credentials are often required. Exceptional communication, negotiation, and problem-solving skills help you lead teams and respond to logistics challenges. These capabilities are vital for ensuring efficient travel operations, cost savings, and top-tier client satisfaction in a dynamic environment.

What are some of the main challenges faced by a Director of Travel Operations, and how can they be addressed?

A Director of Travel Operations often manages complex, large-scale travel programs that require balancing cost efficiency, traveler safety, and seamless logistics across multiple locations. Common challenges include adapting to rapidly changing travel regulations, managing travel disruptions, and negotiating favorable contracts with vendors. Success in this role involves developing robust contingency plans, staying updated on global events, and fostering strong supplier relationships. By leading with agility and collaboration, directors can ensure their teams consistently deliver reliable, high-quality travel solutions for the organization.
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Director Travel Operations jobs near you
Infographic showing various Director Travel Operations job openings in the United States as of May 2026, with employment types broken down into 2% As Needed, 94% Full Time, and 4% Part Time. Highlights an 91% In-person, 2% Hybrid, and 7% Remote job distribution, with an average salary of $107,680 per year, or $51.8 per hour.

Assistant Director, Travel Operations

AEG

Indianapolis, IN • On-site

Full-time

Posted 5 days ago

Job description

In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen.
Job Function: the Assistant Director, Travel Operations supports reliable, high-quality execution of NCAA championship travel through hands-on operational coordination, policy application, and vendor engagement. This role plays a critical part in ensuring consistent travel standards, timely issue resolution, and financial integrity across championship travel programs. Serving as a key execution partner to travel leadership and vendors, the Assistant Director provides day-to-day operational support during peak championship periods, contributes to continuous improvement efforts, and helps protect the student-athlete experience by reducing disruption risk and execution issues. The role operates with a high degree of accountability and judgment while partnering closely with internal stakeholders and external travel providers.
Job Responsibilities:Championship Travel Execution
  • Support day-to-day execution of NCAA commercial and charter air travel operations, including championship team travel, officials, staff, and committee travel.
  • Serve as an operational lead for assigned championship travel programs, with a primary execution emphasis on Division II and Division III championships.
  • Exercise judgment and decision-making authority for routine operational travel issues during peak championship periods, escalating complex matters as appropriate.
  • Provide additional execution support during peak Division I championship periods, including WBIT, NIT, Selection Sunday, and early-round tournament activity.
  • Maintain on-call availability during critical championship travel windows to ensure timely issue resolution and continuity of service.
  • Partner with championships staff and internal stakeholders to align travel execution with competition schedules, site logistics, and student-athlete needs.
  • Coordinate closely with travel management companies, ground transportation providers, and housing partners to ensure accurate execution and service fulfillment.
Policy Execution & Issue Resolution
  • Apply, interpret, and support consistent execution of NCAA travel policies across assigned championships.
  • Resolve day-to-day travel issues related to air, ground, lodging, and expense activity while documenting decisions and outcomes.
  • Escalate sensitive or precedent-setting issues to senior travel leadership with clear context and recommended actions.
Financial Integrity & Operational Support
  • Support committee and governance committees on championship enhancements, sports committee initiatives and strategic planning efforts.
  • Support accurate financial tracking and documentation related to championship travel activity.
  • Assist with issue investigation, billing review, and documentation needs in coordination with Finance and travel leadership.
  • Help ensure travel activity aligns with budget expectations, financial controls, and audit requirements.
  • Support leadership reviews by compiling operational insights related to cost drivers, disruptions, and execution challenges.
  • Other duties as assigned
Job Requirements:
  • Education required: high school diploma or equivalent. Bachelor's degree strongly preferred.
  • 2-4 years of experience in customer service or related field. 4+ years preferred.
  • Ability to communicate effectively, both orally and in writing.
  • Bachelor's degree in business administration, sports administration, operations management, or a related field.
  • 2-4 years of experience supporting operations, logistics, or service delivery in a fast paced, time sensitive environment.
  • Experience contributing to execution of large-scale events or programs involving multiple internal and external stakeholders.
  • Familiarity working with third party service providers such as travel management companies, transportation vendors, or similar partner driven operating models.
  • Strong organizational, communication, and problem solving skills with the ability to make sound decisions under pressure.
  • Demonstrated ability to consistently apply policies and procedures while exercising practical judgment in real time situations.
  • Ability to interpret operational and financial information to support issue resolution and leadership decision making; experience working with enterprise financial or reporting systems preferred.
  • Proficiency with standard business tools, including Microsoft Office (Excel, Word, Outlook, PowerPoint, Teams); experience with travel or expense platforms a plus.
  • Willingness and ability to be on call and work extended or non-standard hours during peak championship periods.
  • Ability to travel as needed, with seasonality aligned to championship support requirements.
Key Competencies:
  • Effective Communication | Can exchange ideas, thoughts, opinions, knowledge, and data so that the message is understood with clarity and purpose.
  • Accountability | Holds self and others accountable for measurable high-quality, timely, and cost-effective results. Determines objectives, sets priorities, and delegates work. Accepts responsibility for mistakes. Complies with established control systems and rules.
  • Resourcefulness | The ability to creatively cope with difficult situations, or unusual problems. It is about problem-solving and getting things done in the face of obstacles and constraints.
  • Drive for Results | Can be counted on to consistently accomplish work effectively and efficiently, is very bottom-line oriented, steadfastly pushes self and others for results.
  • Problem Solving | Identifies and analyzes problems; weighs relevance and accuracy of information; generates and evaluates alternative solutions; makes recommendations.
Core Values:
  • LEADERSHIP| We actively listen and continually strive to provide vital solutions, counsel and advocacy for student-athletes and intercollegiate athletics.
  • INCLUSION| We seek and incorporate different perspectives and experiences to drive innovation and impact.
  • COMMUNICATION| We commit to an environment of openness to build trust and make timely decisions.
  • COLLABORATION| We work together, based on mutual respect, to lead and serve our stakeholders.
  • ACCOUNTABILITY| We take ownership for our actions and results to add value every day.
EducationRequired
  • High School or better

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

About AEG

Sourced by ZipRecruiter

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Saint Louis, MO, US

Year founded

1992

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