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Director Ticket Operations Jobs in Washington (NOW HIRING)

The Democratic Party

Operations Manager

Washington, DC · On-site

$66K/yr

Are you fired up to elect Democrats up and down the ticket? Position Summary: The Operations Manager is a programmatic position that reports to the Director of Operations and works on the Operations ...

Chorus America

Executive Director

Washington, DC · On-site

$115 - $135/hr

Financial Operations: Oversee day‑to‑day cash flow, accounts payable/receivable, payroll, and ... ticket sales and enrollment. * Collateral & PR: Oversee all external communications, including ...

TAD PGS, Inc

Program Operations Coordinator

Laurel, MD · On-site

$24.25 - $44.30/hr

Job Responsibilities: * Assist Communications Strategists and Project Managers with incoming ticket ... Depending on your temporary assignment, benefits may include direct deposit, free career counseling ...

TAD PGS, Inc

Program Operations Coordinator

Laurel, MD

$24.25 - $44.30/hr

Job Responsibilities: * Assist Communications Strategists and Project Managers with incoming ticket ... Depending on your temporary assignment, benefits may include direct deposit, free career counseling ...

TAD PGS, Inc

Program Operations Coordinator

Laurel, MD

$24.25 - $44.30/hr

Job Responsibilities: * Assist Communications Strategists and Project Managers with incoming ticket ... Depending on your temporary assignment, benefits may include direct deposit, free career counseling ...

TAD PGS, Inc.

Program Operations Coordinator

Laurel, MD · On-site

$24.25 - $44.30/hr

Job Responsibilities: * Assist Communications Strategists and Project Managers with incoming ticket ... Depending on your temporary assignment, benefits may include direct deposit, free career counseling ...

Exostar

Director of DevOps

Herndon, VA · On-site

Position Overview The Director of DevOps sets the strategy and runs the day-to-day for Exostar ... Partner with Customer Support on the joint operating model: incident handoffs, ticket-to ...

Wendt Center for Loss & Healing

Be Seen First

Director of Development

Washington, DC · On-site

$100K - $130K/yr

... ticket sales and donations (10 - 15%); and counseling fees (10 - 15%) The Development Team of three ... Manager, Institutional Giving, Development Operations Associate, and Volunteer Coordinator (PT). We ...

UFL

Head of Business Operations (Team)

Washington, DC · On-site

Head of Business Operations (TEAM) Reporting to: VP, Team Business Operations Location: Columbus ... Own and deliver against team revenue targets, with a primary focus on sponsorship and ticket sales ...

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Showing results 21-40

All JobsTicket Operations JobsDirector Ticket Operations JobsDirector Ticket Operations Jobs in Washington

Director Ticket Operations information

See Washington salary details

$38.5K

$122K

$203.3K

How much do director ticket operations jobs pay per year?

As of Aug 13, 2026, the average yearly pay for director ticket operations in Washington is $121,958.00, according to ZipRecruiter salary data. Most workers in this role earn between $85,500.00 and $153,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a director ticket operations, and why are they important?

To thrive as a Director of Ticket Operations, you need expertise in ticketing systems, revenue management, and event logistics, often supported by a degree in business, sports management, or a related field. Proficiency with ticketing platforms such as Ticketmaster or Paciolan, CRM systems, and data analytics tools is typically required. Exceptional leadership, analytical thinking, and strong customer service skills help drive team performance and ensure a positive fan experience. These competencies are crucial for optimizing ticket sales, maintaining operational efficiency, and delivering seamless events.

What does a director of ticket operations do?

A director of ticket operations oversees the management and coordination of ticket sales, distribution, and customer service for events or venues. They develop strategies to maximize ticket revenue, ensure smooth ticketing processes, and lead teams using ticketing software and data analysis tools. The role often requires strong leadership, organizational skills, and knowledge of ticketing systems and industry regulations.

How does a director ticket operations collaborate with other departments to ensure successful event execution?

A Director of Ticket Operations works closely with marketing, finance, and venue management teams to coordinate ticket sales strategies, manage inventory, and ensure seamless event entry processes. They regularly communicate with event promoters and customer service staff to address any ticketing issues and provide real-time updates on sales performance. Effective collaboration is crucial to resolving challenges quickly, maximizing revenue, and delivering a positive experience for attendees.
What are the most commonly searched types of Ticket Operations jobs in Washington? The most popular types of Ticket Operations jobs in Washington are:
What are popular job titles related to Director Ticket Operations jobs in Washington? For Director Ticket Operations jobs in Washington, the most frequently searched job titles are:
What job categories do people searching Director Ticket Operations jobs in Washington look for? The top searched job categories for Director Ticket Operations jobs in Washington are:
What cities in Washington are hiring for Director Ticket Operations jobs? Cities in Washington with the most Director Ticket Operations job openings:
Director Ticket Operations jobs near you
Infographic showing various Director Ticket Operations job openings in Washington as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $121,958 per year, or $58.6 per hour.

Operations Lead (OpenText)

Customer Value Partners

Rockville, MD • On-site

$145K - $155K/yr

Full-time

Re-posted 12 days ago

Job description

Overview
CVP is seeking an OpenText Operations Lead who will own Platform Administration and End-User Support for OpenText and adjacent platforms (Content Server, AppWorks, Drupal, Moodle) for a Federal Research Institute. The OpenText Operations Lead will direct change management, upgrades, performance monitoring, outage communications, RCA/trending, license/ODC tracking, Tier-1 help desk (ServiceNow), and security/ATO sustainment - meeting service expectations of the Federal Research Institute.
Responsibilities
  • Plan and execute deployments and upgrades; coordinate with IT/Ops to minimize disruption; monitor performance; notify outages to stakeholders; complete RCAs and trend analyses.
  • Manage change/configuration for consistency and reliability across supported applications; maintain SOPs for operations, maintenance, and repair.
  • Maintain licenses/ODCs and service agreements; ensure availability and performance requirements are met or exceeded.
  • Operate Tier-1 help desk workflows in ServiceNow; convert ticket analytics into backlog improvements and knowledge-base content.
  • Coordinate with security for continuous monitoring, vulnerability remediation, and ATO evidence as part of routine operations.
  • Support on-site surge needs and hybrid operating rhythm consistent with service hours.

Qualifications
  • Public Trust eligibility.
  • Bachelor's degree in IT, Information Systems, or related field.
  • 7+ years operating enterprise platforms (OpenText Content Server/AppWorks) with change, incident, and release management; proven SOP and RCA authorship.
  • Experience with performance telemetry, uptime reporting, ServiceNow ticketing/metrics, and planned maintenance communications.

Desired Skills:
  • NIH operations experience, including on-site support at 5601 Fishers Lane and RML and adherence to service hours (7:00-18:00 ET; after-hours by COR).
  • Familiarity with adjacent platforms (Drupal, Moodle) and security/ATO sustainment in NIH environments.

Location
  • Rockville, MD (Hybrid)

Salary Band: $145,000-155,000 (Depending on experience)
This role is pending program award.
About CVP
CVP is an award-winning healthcare and next-gen technology and consulting services firm solving critical problems for healthcare, national security, and public sector clients. We help organizations achieve lasting transformation.
CVP is an Equal Opportunity Employer dedicated to actively recruiting individuals and providing advancement opportunities based on merit and legitimate job qualifications. We ensure that all associates receive equal opportunities based on their personal qualifications and job requirements. CVP strictly prohibits any form of discrimination or harassment.
At CVP, we cultivate a work environment that encourages fairness, teamwork, and respect among all associated. We are committed to maintaining a workplace where everyone can grow both personally and professionally.

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