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Director Service Operations Jobs in Spring, TX (NOW HIRING)

Menzies Aviation

Director, Station Operations

Houston, TX · On-site

$160K/yr

Role purpose The Director, Station Operations is a key role for our DFW Station and responsible for ... Services offered at the station include, Passenger & Ramp Handling, GSE Maintenance, Aircraft ...

Firehouse Subs

Director of Operations

Cypress, TX · On-site

Paid time off * Vision insurance Director of Operations - Firehouse Subs (Houston, TX) Lead ... Deliver top-tier guest service and uphold brand standards * Optimize labor, food cost, scheduling ...

Firehouse Subs

Director of Operations

Houston, TX · On-site

Paid time off * Vision insurance Director of Operations - Firehouse Subs (Houston, TX) Lead ... Deliver top-tier guest service and uphold brand standards * Optimize labor, food cost, scheduling ...

Firehouse Subs

Director of Operations

Spring, TX · On-site

Paid time off * Vision insurance Director of Operations - Firehouse Subs (Houston, TX) Lead ... Deliver top-tier guest service and uphold brand standards * Optimize labor, food cost, scheduling ...

Dover Corporation

Director of Operations

Houston, TX · On-site

Our strong Company portfolio is comprised of long products and services offered under Cook ... The Director of Operations will lead operational performance and strategy execution across OEM ...

Dashiell

Sales & Use Tax Director

Houston, TX · On-site

... field service operations. The position will be based in our Houston, TX office located at 12301 ... Direct all sales and use tax compliance activities across multiple jurisdictions and legal entities.

Giga Energy

Director of Safety

Houston, TX · On-site

What you'll do As Director of HSE, you'll build and own Giga's health, safety, and environmental ... service operations. This is a hands-on leadership role with real influence: you'll sit at the ...

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Showing results 1-20

All JobsService Operations JobsDirector Service Operations JobsDirector Service Operations Jobs in Spring, TX

Director Service Operations information

See Spring, TX salary details

$30.3K

$95.8K

$159.7K

How much do director service operations jobs pay per year?

As of Jul 7, 2026, the average yearly pay for director service operations in Spring, TX is $95,824.00, according to ZipRecruiter salary data. Most workers in this role earn between $67,200.00 and $120,600.00 per year, depending on experience, location, and employer.

Who is higher, COO or director of operations?

In most organizations, the Chief Operating Officer (COO) is higher than the Director of Operations. The COO typically oversees multiple departments and reports directly to the CEO, while the Director of Operations manages daily operational activities within a specific area or division. The Director of Operations usually reports to the COO or another senior executive.

What is the difference between Director Service Operations vs Service Manager?

AspectDirector Service OperationsService Manager
ResponsibilitiesOversees multiple service departments, develops strategic initiatives, manages large teams, and aligns service goals with company objectives.Manages daily service delivery, supervises service teams, handles customer issues, and ensures service quality at the operational level.
Required CredentialsBachelor's degree; often MBA or related certifications; extensive experience in service management.Bachelor's degree; experience in service delivery; certifications like ITIL or customer service management are common.
Work EnvironmentCorporate offices, strategic planning sessions, cross-department collaboration.On-site service centers, customer sites, operational meetings.

The main difference between a Director Service Operations and a Service Manager lies in scope and strategic focus. The Director oversees multiple departments and aligns service strategies with business goals, while the Service Manager handles day-to-day service delivery and customer interactions. Both roles require relevant experience and certifications, but the Director's role is more strategic and leadership-oriented.

What are the key skills and qualifications needed to thrive as a Director of Service Operations, and why are they important?

To thrive as a Director of Service Operations, you need strong leadership, strategic planning, and operational management skills, typically supported by a bachelor’s or master’s degree in business or a related field. Familiarity with CRM platforms, IT service management tools, and Lean or Six Sigma certifications is commonly required. Exceptional communication, problem-solving, and change management abilities help you drive performance and foster a positive team culture. These competencies are crucial for ensuring efficient service delivery, customer satisfaction, and alignment with organizational goals.

What is a Director of Service Operations?

A Director of Service Operations is a senior management professional responsible for overseeing the delivery and efficiency of a company's service operations. They ensure that customer service processes, support teams, and operational workflows run smoothly and effectively. Their role often includes developing strategies to improve service quality, managing budgets, leading teams, and collaborating with other departments to align service goals with overall business objectives. Directors of Service Operations play a key role in driving customer satisfaction and operational excellence within an organization.

What is the role of director operations?

A Director of Service Operations oversees the delivery of services within an organization, ensuring efficiency, quality, and customer satisfaction. They develop strategies, manage teams, and coordinate resources to meet operational goals, often utilizing tools like performance metrics and process improvement methodologies.

What does a director of service operations do?

A director of service operations oversees the delivery of services within an organization, ensuring efficiency, quality, and customer satisfaction. They develop strategies, manage teams, monitor performance metrics, and coordinate resources to meet organizational goals.

What are some common challenges faced by a Director of Service Operations, and how can they be effectively managed?

Directors of Service Operations often encounter challenges such as balancing customer satisfaction with operational efficiency, managing cross-functional teams, and adapting to rapidly evolving technologies. Effective management involves fostering clear communication across departments, implementing data-driven performance metrics, and encouraging a culture of continuous improvement. Regularly reviewing service processes and investing in team development can also help address bottlenecks and enhance overall service delivery.

Is a director of operations a high position?

A director of operations is a senior leadership role responsible for overseeing daily business functions, strategic planning, and operational efficiency. It is considered a high-level position often reporting to executive management and requiring extensive experience and leadership skills.
What are the most commonly searched types of Service Operations jobs in Spring, TX? The most popular types of Service Operations jobs in Spring, TX are:
What are popular job titles related to Director Service Operations jobs in Spring, TX? For Director Service Operations jobs in Spring, TX, the most frequently searched job titles are:
What job categories do people searching Director Service Operations jobs in Spring, TX look for? The top searched job categories for Director Service Operations jobs in Spring, TX are:
What cities near Spring, TX are hiring for Director Service Operations jobs? Cities near Spring, TX with the most Director Service Operations job openings:
Director Service Operations jobs near you

Director of Operations

Firehouse Subs by CTRG

Cypress, TX • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 28 days ago

Job description

Benefits:
  • 401(k)
  • 401(k) matching
  • Bonus based on performance
  • Competitive salary
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Director of Operations Firehouse Subs (Houston, TX)
Lead. Inspire. Grow. Make an Impact.
Firehouse Subs is seeking an experienced, people-focused Director of Operations to oversee approximately 5 high-performing locations across the Houston area. If youre a passionate leader who loves developing teams, driving strong operations, and creating an outstanding guest experience, this is an opportunity to grow your career with a brand that values heart, hustle, and community.
What Youll Do
As our Director of Operations, youll be the driving force behind your markets success. You will:
  • Lead, mentor, and develop 5+ General Managers and their teams
  • Ensure operational excellence across all locations
  • Drive sales growth, traffic, and profitability
  • Deliver top-tier guest service and uphold brand standards
  • Optimize labor, food cost, scheduling, and inventory management
  • Implement company initiatives and execute training programs
  • Foster a positive culture that supports engagement, retention, and high performance
  • Analyze performance metrics and create action plans for continuous improvement
  • Support new store openings, remodels, and ongoing brand development

What Were Looking For
  • 2+ years of multi-unit restaurant leadership experience (QSR or Fast Casual preferred)
  • Strong ability to coach, motivate, and hold teams accountable
  • Proven track record of improving operations and achieving sales goals
  • Excellent communication, leadership, and problem-solving skills
  • A hands-on, people-first management style
  • Ability to travel between Houston-area stores regularly
  • Valid drivers license and reliable transportation

Why Youll Love Working With Us
  • Competitive salary + bonus opportunities based on performance
  • Health, dental, and vision benefits
  • Paid time off
  • Ongoing leadership development and career advancement
  • A fun, passionate, community-focused culture founded by firefighters
  • The chance to make a real impact on teams, guests, and local communities
Join a Brand With Purpose
If youre ready to lead with integrity, inspire excellence, and help shape the future of Firehouse Subs in Austin, wed love to meet you.
Apply today and help us continue serving hot subsand even hotter hospitality!