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Desk Manager Jobs in Spring, TX (NOW HIRING)

TEGNA Inc.

Story Desk Manager

Houston, TX · On-site

The person in this position will help manage the story development process throughout the day, having experience with the best practices of running an assignment desk and training others to excel at ...

Marriott

Overnight Front Desk Manager

Houston, TX · On-site

$16.25 - $21/hr

The Overnight Front Desk Manager plays a key role in creating an exceptional first and lasting impression for every guest. This role impacts guest satisfaction, operational efficiency, team ...

HM Alpha Hotels

Overnight Front Desk Manager

Houston, TX · On-site

$16.25 - $21/hr

Division JW Marriott Houston Description The Overnight Front Desk Manager plays a key role in creating an exceptional first and lasting impression for every guest. This role impacts guest ...

Four Seasons Hotels

Assistant Front Desk Manager

Houston, TX · On-site

$16.75 - $21/hr

Assistant Front Desk Manager Four Seasons Hotel Houston is looking for an Assistant Front Desk Manager to join our Front Office team. We are looking for a talented, passionate, and enthusiastic ...

Marriott

Assistant Overnight Front Desk Manager

Houston, TX · On-site

$16.25 - $20.50/hr

CORE WORK ACTIVITIES Supporting Management of Front Desk Team Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision ...

Marriott

Assistant Overnight Front Desk Manager

Houston, TX · On-site

$16.25 - $20.50/hr

CORE WORK ACTIVITIES Supporting Management of Front Desk Team Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision ...

Crestline Hotels and Resorts

Front Desk Agent

Houston, TX

$13.50 - $17.25/hr

Front Desk Supervisor - Front Desk Manager - Front Office Manager - Operations Manager-Assistant General Manager - General Manager -Area Vice President of Operations Key Duties & Responsibilities:

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Desk Manager information

See Spring, TX salary details

$26.7K

$113.7K

$142.4K

How much do desk manager jobs pay per year?

As of Aug 25, 2026, the average yearly pay for desk manager in Spring, TX is $113,724.00, according to ZipRecruiter salary data. Most workers in this role earn between $89,000.00 and $139,700.00 per year, depending on experience, location, and employer.

What is a desk manager?

Desk Managers are professionals responsible for overseeing the operations and staff at a specific desk or department, commonly found in industries like hospitality, finance, or customer service. They ensure that customer service standards are met, coordinate team activities, and handle any issues that arise during their shift. Desk Managers often supervise front desk staff, manage schedules, and serve as the main point of contact for both employees and clients. Their role is crucial in maintaining smooth daily operations and enhancing customer satisfaction.

What are the key skills and qualifications needed to thrive as a desk manager, and why are they important?

To thrive as a Desk Manager, you need strong organizational abilities, customer service expertise, and usually a background in hospitality or office administration. Familiarity with reservation systems, office management software, and sometimes property management systems is typically required. Excellent interpersonal skills, problem-solving abilities, and the capacity to multitask make someone stand out in this role. These skills and qualities are crucial for ensuring smooth daily operations, positive client experiences, and efficient team coordination.

How does a desk manager typically collaborate with other departments to ensure smooth daily operations?

As a Desk Manager, you play a central role in coordinating between various departments, such as housekeeping, security, and maintenance, to address guest needs and resolve issues promptly. You’ll often communicate guest feedback or concerns to the relevant teams and ensure follow-up actions are completed efficiently. Regular meetings and clear communication channels are key to maintaining seamless operations and delivering a positive experience for both guests and staff. This collaboration not only helps in problem-solving but also fosters a supportive work environment.

What is the difference between Desk Manager vs Receptionist?

AspectDesk ManagerReceptionist
CredentialsHigh school diploma; experience in customer service or managementHigh school diploma or equivalent; customer service skills
Work EnvironmentOffice or front desk, overseeing staff and operationsFront desk, greeting visitors and handling calls
Employer & IndustryHotels, corporate offices, healthcare facilitiesHotels, clinics, corporate offices
Common TasksSupervising front desk staff, managing schedules, handling escalationsWelcoming visitors, answering phones, scheduling appointments

The main difference between a Desk Manager and a Receptionist is that the Desk Manager oversees front desk operations and staff, often handling managerial responsibilities, while the Receptionist primarily focuses on greeting visitors and managing communication. Both roles are essential in customer service environments, but the Desk Manager typically has more leadership duties and experience requirements.

What are the most commonly searched types of Desk jobs in Spring, TX?

The most popular types of Desk jobs in Spring, TX are:

What are popular job titles related to Desk Manager jobs in Spring, TX?

For Desk Manager jobs in Spring, TX, the most frequently searched job titles are:

What job categories do people searching Desk Manager jobs in Spring, TX look for?

The top searched job categories for Desk Manager jobs in Spring, TX are:

What cities near Spring, TX are hiring for Desk Manager jobs?

Cities near Spring, TX with the most Desk Manager job openings:

Desk Manager jobs near you

Story Desk Manager

Houston, TX • On-site

TEGNA Inc.
Broadcasting • 5 - 10K employees

6.7

Company rating: 6.7 out of 10

Based on 46 frontline employees who took The Breakroom Quiz

54th of 78 rated media

People enjoy working here

Respectful managers

Learn more about TEGNA Inc.external

Full-time

Posted 6 days ago

Job description

KHOU, the TEGNA-owned CBS affiliate in Houston, Texas, is transforming the way we gather and present news, and we're looking for a Story Desk Manager to embrace a leadership role in this transition to the newsroom of the future.

The successful candidate will guide our team of content creators in story discovery and presentation across all platforms. The person in this position will help manage the story development process throughout the day, having experience with the best practices of running an assignment desk and training others to excel at developing local contacts and responding to breaking news. They'll also be part of a leadership team that oversees the station's coverage of breaking news, developing stories and enterprise reporting for streaming, online, app, social media and linear television platforms, while maintaining a focus on stories that matter to our community.

The ideal candidate is an experienced journalist with a knack for building a team of people who work smarter, not harder, and are as adept at seeking information as they are in presenting those stories in modern and creative ways.  The aptitude to identify and pursue stories that are urgent, impactful and newsworthy is important. The ability to respond urgently to breaking news, calmly manage chaos, pivot quickly, solve problems creatively, train a motivated team, and guide a multi-platform newsroom's content are all desirable for this leader.

Role Summary

As the Story Desk Manager,  you will lead the Story Management Desk (SMD), a unified desk that replaces the legacy assignment and digital desks. The SMD model ensures a single, streamlined workflow for planning, producing and curating stories across platforms.

Key Responsibilities

  • Oversee daily coverage decisions and reporter assignments to be competitive across platforms with the goal to own the big story daily
  • Determine the best format for each story, how it should be presented on different platforms and a reasonable timeline for delivery of those elements
  • Look ahead and plan coverage or upcoming news cycles
  • Lead regular story check-ins throughout the day
  • Maximize audience insights to aid in content choices and improve audience reach
  • Ensure competitive, engaging and impactful content for all platforms, including digital platforms: website, mobile app and streaming
  • Plan coverage of stories that matter most to the community, using editorial judgment and social listening
  • With the Story Desk Editors, provide editorial support for MSJs, producers and photojournalists, including reviewing scripts, videos and content for accuracy, grammar, AP style, digital best practices, fairness and ethical considerations
  • Lead and communicate newsroom coverage during breaking news, ensuring accuracy, urgency and balance
  • Uphold TEGNA's journalistic standards and values across all platforms

What You'll Bring

  • Bachelor's degree in journalism, communications, or at least 5 years of journalism experience in a local newsroom, digital production, or related role
  • Superior news judgment and the ability to make fast, sound editorial decisions under pressure
  • Proven record of success handling breaking news
  • Experience managing a team of journalists
  • Demonstrated knowledge regarding content desk operations
  • Experience helping transform and manage news-gathering systems
  • Impeccable organizational skills with a keen eye for detail
  • Demonstrated success as both a team leader and a team player
  • Effective communication skills
  • Familiarity with the market, a plus

Why TEGNA

TEGNA is reimagining local journalism for the newsroom of the future. With 64 stations across 51 markets, we deliver trusted, fact-based news that informs, engages, and empowers communities. Our values Demand the Truth, Work Smarter, Debate Fearlessly, Listen Carefully, and Zero-Base Every Process guide everything we do.

By joining [Call Letters], you will be part of a company that demands the truth, works smarter, and tells impactful stories that serve our communities every day.

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