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Director Service Operations Jobs in Rosenberg, TX

Comfort Systems USA

Service Vice President

Houston, TX · On-site

... operations * Drive recurring revenue growth through maintenance agreements and service contracts Talent & Leadership Development * Mentor and develop Service Managers, Directors, and future leaders

Comfortsystemsusa

Service Vice President

Houston, TX

... operations * Drive recurring revenue growth through maintenance agreements and service contracts Talent & Leadership Development * Mentor and develop Service Managers, Directors, and future leaders

JLL

Operations Director

Houston, TX · On-site

Operations Director - JLL What this job involves: The Director of Operations reports into the Sr. ... Additionally, the expected levels of service delivery must be achieved at the lowest possible cost ...

BGT Interior Solutions

Operations Director

Houston, TX · On-site

$100K - $130K/yr

Job Summary BGT's Operations Director will oversee the planning, directing, and coordinating of all ... services. Remains current on industry trends and developments. Education * Bachelor's degree or ...

BGT Interior Solutions

Operations Director

Houston, TX · On-site

Job Summary BGT's Operations Director will oversee the planning, directing, and coordinating of all ... services. Remains current on industry trends and developments. Education * Bachelor's degree or ...

Gorilla Property Services West Houston

Be Seen First

Operations Manager

Houston, TX · On-site

$65K - $85K/yr

The ideal candidate has a strong background in service operations and direct-to-consumer sales, excels at managing personnel, and thrives in a fast-paced environment. This leadership role requires ...

Gorilla Property Services West Houston

Be Seen First

Operations Manager

Houston, TX · On-site

$65K - $85K/yr

The ideal candidate has a strong background in service operations and direct-to-consumer sales, excels at managing personnel, and thrives in a fast-paced environment. This leadership role requires ...

Blue Star Families

Operations Director

Sugar Land, TX

$140K - $261K/yr

... and service to our customers and partners. We have a top-tier portfolio of businesses, including ... The Director of Business Performance & Operations is a key leadership role responsible for ensuring ...

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All JobsDirector Service Operations JobsDirector Service Operations Jobs in Rosenberg, TX

Director Service Operations information

See Rosenberg, TX salary details

$30.3K

$96.1K

$160.2K

How much do director service operations jobs pay per year?

As of Jun 14, 2026, the average yearly pay for director service operations in Rosenberg, TX is $96,081.00, according to ZipRecruiter salary data. Most workers in this role earn between $67,400.00 and $120,900.00 per year, depending on experience, location, and employer.

What is the difference between Director Service Operations vs Service Manager?

AspectDirector Service OperationsService Manager
ResponsibilitiesOversees multiple service departments, develops strategic initiatives, manages large teams, and aligns service goals with company objectives.Manages daily service delivery, supervises service teams, handles customer issues, and ensures service quality at the operational level.
Required CredentialsBachelor's degree; often MBA or related certifications; extensive experience in service management.Bachelor's degree; experience in service delivery; certifications like ITIL or customer service management are common.
Work EnvironmentCorporate offices, strategic planning sessions, cross-department collaboration.On-site service centers, customer sites, operational meetings.

The main difference between a Director Service Operations and a Service Manager lies in scope and strategic focus. The Director oversees multiple departments and aligns service strategies with business goals, while the Service Manager handles day-to-day service delivery and customer interactions. Both roles require relevant experience and certifications, but the Director's role is more strategic and leadership-oriented.

What are the key skills and qualifications needed to thrive as a Director of Service Operations, and why are they important?

To thrive as a Director of Service Operations, you need strong leadership, strategic planning, and operational management skills, typically supported by a bachelor’s or master’s degree in business or a related field. Familiarity with CRM platforms, IT service management tools, and Lean or Six Sigma certifications is commonly required. Exceptional communication, problem-solving, and change management abilities help you drive performance and foster a positive team culture. These competencies are crucial for ensuring efficient service delivery, customer satisfaction, and alignment with organizational goals.

What is a Director of Service Operations?

A Director of Service Operations is a senior management professional responsible for overseeing the delivery and efficiency of a company's service operations. They ensure that customer service processes, support teams, and operational workflows run smoothly and effectively. Their role often includes developing strategies to improve service quality, managing budgets, leading teams, and collaborating with other departments to align service goals with overall business objectives. Directors of Service Operations play a key role in driving customer satisfaction and operational excellence within an organization.

What exactly does a director of operations do?

A director of operations oversees an organization’s daily activities, manages teams, develops policies, and ensures efficiency and goal achievement. They often coordinate between departments, analyze performance metrics, and implement strategic initiatives to improve overall business performance.

What does a director of service operations do?

A director of service operations oversees the delivery of services within an organization, ensuring efficiency, quality, and customer satisfaction. They develop strategies, manage teams, monitor performance metrics, and coordinate resources to meet organizational goals.

What are some common challenges faced by a Director of Service Operations, and how can they be effectively managed?

Directors of Service Operations often encounter challenges such as balancing customer satisfaction with operational efficiency, managing cross-functional teams, and adapting to rapidly evolving technologies. Effective management involves fostering clear communication across departments, implementing data-driven performance metrics, and encouraging a culture of continuous improvement. Regularly reviewing service processes and investing in team development can also help address bottlenecks and enhance overall service delivery.

How much does a head of operations get paid?

A Director of Service Operations typically earns between $90,000 and $150,000 annually, depending on the industry, company size, and location. Senior roles may include bonuses, profit sharing, or other incentives, and require strong leadership, operational expertise, and often certifications like PMP or Six Sigma.

What jobs pay 500,000 a year in the US?

In the US, high-paying roles such as Chief Executive Officers, investment bankers, specialized surgeons, and certain senior technology executives can earn $500,000 or more annually. These positions typically require extensive experience, advanced education, leadership skills, and often involve managing large teams or organizations.
What job categories do people searching Director Service Operations jobs in Rosenberg, TX look for? The top searched job categories for Director Service Operations jobs in Rosenberg, TX are:
What cities near Rosenberg, TX are hiring for Director Service Operations jobs? Cities near Rosenberg, TX with the most Director Service Operations job openings:
Director Service Operations jobs near you
Service Operations Coordinator

Service Operations Coordinator

Magnum Staffing Services

Rosenberg, TX • On-site

$28 - $35/hr

Full-time

Medical, Dental, Vision

Posted 4 days ago

Job description

We're looking for a driven, organized Service Operations Coordinator to serve as the operational backbone to one of our service department client. This is not an entry-level role — we need someone who can step in, take charge, and proactively improve systems with minimal ramp-up time. You'll be a key point of coordination for field technicians, vendors, customers, and internal teams. Competitive hourly pay: $28 – $35 depending on experience schedule is Monday to Friday.



Job Duties:

  • Handle customer inquiries, schedule service appointments, and keep customers updated on repair status and estimates
  • Manage repair order paperwork, review work orders, and generate accurate quotes
  • Coordinate technician scheduling to maximize efficiency across multiple simultaneous service calls
  • Source parts from vendors and manufacturers; maintain accurate inventory to prevent job delays
  • Research warranty coverage, process claims, and track repair worksheets for reporting
  • Prepare and submit permit applications; monitor permit statuses to keep projects on track
  • Support project tracking and installation timelines; assist with vendor coordination
  • Track company fleet records — registrations, inspections, oil changes, and maintenance schedules
  • Monitor job durations and technician travel to identify inefficiencies and improve scheduling
  • Proactively identify workflow gaps and recommend process improvements


Qualifications:

What we're looking for

  • Experience coordinating service operations in generator, electrical, HVAC, mechanical, construction, or related trades industries
  • Familiarity with standby generators, electrical systems, service dispatching, and warranty processes is a strong plus
  • Comfortable reading technical repair recommendations and translating them clearly for customers
  • Experience with permits, inspections, and vendor/project coordination
  • Proficient in scheduling software, QuickBooks, and Microsoft Office
  • Able to work independently, stay organized under pressure, and follow through without being micromanaged
  • Strong communicator — professional with customers, clear with technicians and vendors


Company Description

MAGNUM STAFFING is a recruiting and staffing solutions firm based in Houston, Texas, and founded in 1996.
Our areas of specialization include manufacturing, production, warehouse/distribution, technical, and logistics for the industrial business sector.
We also provide various services to any industry that assists the client in their human capital management issues. This includes vendor on premise, managed services, payroll transferring and a direct hire specialist focusing on exempt and non-exempt engineering, manufacturing, petrochemical, supply chain management, finance and field operations positions.
With the Staffing industry’s badge of professionalism and seal of excellence behind each hiring manager, Magnum has been designated as one of the top 10 staffing firms in Houston by the Houston Business Journal.
Also, Magnum was the first industrial staffing firm in Houston to require every hiring manager to be CTS certified, setting the precedent for the city’s industrial staffing industry. By ensuring each hiring manager earns CTS certification, Magnum guarantees its hiring professionals have the most up-to-date knowledge of current employment laws and procedures, as well as business operations and ethics.
https://www.magnumstaffing.com/about.html
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