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Director Service Operations Jobs in Boca Raton, FL

Spectris

Operations Director

Pompano Beach, FL

... services leadership, for Pompano Beach operations. The Operational site, consists of around 20 direct and indirect operational staff. This role is pivotal in translating the company's global ...

Collectors Universe Inc.

Director, PSA Operations

Boca Raton, FL · On-site

$156.16 - $188.15/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Our services span collectible trading cards, autographs, comic books, coins, video games, event ... Director of Operations*** to lead site operations for our facility, accountable for end‐to‐end ...

ChenMed, LLC

Service Desk Manager

Miami, FL · On-site

Ensures service operations meet and/or exceed stated Service Level Agreements and Operational Level ... Guides direct reports and peers in functional job area regarding policies, practices and procedures.

Chick-fil-A

Director of Operations

Delray Beach, FL

$20/hr

The ideal candidate is a highly skilled, analytical and experienced leader in the quick service ... The Director of Operations regularly evaluates organizational efficiency and makes necessary ...

Collectorsuniverse

Director, PSA Operations

Boca Raton, FL · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Our services span collectible trading cards, autographs, comic books, coins, video games, event ... We're seeking a Director of Operations to lead site operations for our facility, accountable for ...

Chick-fil-A

Director of Operations

Delray Beach, FL

$20/hr

The ideal candidate is a highly skilled, analytical and experienced leader in the quick service ... The Director of Operations regularly evaluates organizational efficiency and makes necessary ...

Boca Recovery Center

Director of Operations

Pompano Beach, FL · On-site

  • Medical

  • Dental

  • Vision

  • PTO

Our team is committed to providing trauma-informed, client-centered services that promote lasting recovery. Position Overview The Director of Operations plays a pivotal leadership role in maintaining ...

Sound Income Group

Director of Operations

Fort Lauderdale, FL · On-site

$120 - $190/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Director of Operations (Sound Income Strategies, RIA) Location & Hours: Fort Lauderdale, FL ... Oversee daily operational activities, including account servicing, billing oversight, exception ...

Sound Income Group

Director of Operations

Fort Lauderdale, FL · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Director of Operations (Sound Income Strategies, RIA) Location & Hours: Fort Lauderdale, FL ... Oversee daily operational activities, including account servicing, billing oversight, exception ...

Socket.dev

Director of Operations

Fort Lauderdale, FL · On-site

$150 - $190/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Director of Operations (Sound Income Strategies, RIA) Location & Hours: Fort Lauderdale, FL ... Oversee daily operational activities, including account servicing, billing oversight, exception ...

New

Workstream

Director of Operations

Delray Beach, FL · On-site

$85 - $120/hr

The ideal candidate is a highly skilled, analytical and experienced leader in the quick service ... The Director of Operations regularly evaluates organizational efficiency and makes necessary ...

Environmental Products Group

Service Manager

Pompano Beach, FL · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Reporting to the Regional Service Operations Director, this role offers the chance to take ownership of a growing service operation and lead a talented team of technicians. You'll be responsible for ...

Environmental Products Group

Service Manager

Pompano Beach, FL · On-site

$115K - $135K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Reporting to the Regional Service Operations Director, this role offers the chance to take ownership of a growing service operation and lead a talented team of technicians. You'll be responsible for ...

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Showing results 21-40

All JobsService Operations JobsDirector Service Operations JobsDirector Service Operations Jobs in Boca Raton, FL

Director Service Operations information

See Boca Raton, FL salary details

$32.3K

$102.2K

$170.3K

How much do director service operations jobs pay per year?

As of Aug 14, 2026, the average yearly pay for director service operations in Boca Raton, FL is $102,185.00, according to ZipRecruiter salary data. Most workers in this role earn between $71,600.00 and $128,600.00 per year, depending on experience, location, and employer.

What is the difference between Director Service Operations vs Service Manager?

AspectDirector Service OperationsService Manager
ResponsibilitiesOversees multiple service departments, develops strategic initiatives, manages large teams, and aligns service goals with company objectives.Manages daily service delivery, supervises service teams, handles customer issues, and ensures service quality at the operational level.
Required CredentialsBachelor's degree; often MBA or related certifications; extensive experience in service management.Bachelor's degree; experience in service delivery; certifications like ITIL or customer service management are common.
Work EnvironmentCorporate offices, strategic planning sessions, cross-department collaboration.On-site service centers, customer sites, operational meetings.

The main difference between a Director Service Operations and a Service Manager lies in scope and strategic focus. The Director oversees multiple departments and aligns service strategies with business goals, while the Service Manager handles day-to-day service delivery and customer interactions. Both roles require relevant experience and certifications, but the Director's role is more strategic and leadership-oriented.

What are the key skills and qualifications needed to thrive as a director of service operations?

To thrive as a Director of Service Operations, you need strong leadership, strategic planning, and operational management skills, typically supported by a bachelor’s or master’s degree in business or a related field. Familiarity with CRM platforms, IT service management tools, and Lean or Six Sigma certifications is commonly required. Exceptional communication, problem-solving, and change management abilities help you drive performance and foster a positive team culture. These competencies are crucial for ensuring efficient service delivery, customer satisfaction, and alignment with organizational goals.

What is a director of service operations?

A Director of Service Operations is a senior management professional responsible for overseeing the delivery and efficiency of a company's service operations. They ensure that customer service processes, support teams, and operational workflows run smoothly and effectively. Their role often includes developing strategies to improve service quality, managing budgets, leading teams, and collaborating with other departments to align service goals with overall business objectives. Directors of Service Operations play a key role in driving customer satisfaction and operational excellence within an organization.

What are some common challenges faced by a director of service operations, and how can they be effectively managed?

Directors of Service Operations often encounter challenges such as balancing customer satisfaction with operational efficiency, managing cross-functional teams, and adapting to rapidly evolving technologies. Effective management involves fostering clear communication across departments, implementing data-driven performance metrics, and encouraging a culture of continuous improvement. Regularly reviewing service processes and investing in team development can also help address bottlenecks and enhance overall service delivery.

What are the most commonly searched types of Service Operations jobs in Boca Raton, FL?

The most popular types of Service Operations jobs in Boca Raton, FL are:

What are popular job titles related to Director Service Operations jobs in Boca Raton, FL?

For Director Service Operations jobs in Boca Raton, FL, the most frequently searched job titles are:

What job categories do people searching Director Service Operations jobs in Boca Raton, FL look for?

The top searched job categories for Director Service Operations jobs in Boca Raton, FL are:

What cities near Boca Raton, FL are hiring for Director Service Operations jobs?

Cities near Boca Raton, FL with the most Director Service Operations job openings:

Director Service Operations jobs near you
Infographic showing various Director Service Operations job openings in Boca Raton, FL as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 21% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $102,185 per year, or $49.1 per hour.

LS - Operations Manager Job

Atlantic Aviation

Boca Raton, FL • On-site

Other

Re-posted 28 days ago

Atlantic Aviation rating

7.2

Company rating: 7.2 out of 10

Based on 62 frontline employees who took The Breakroom Quiz

29th of 66 rated aviation services

Job description

Did you ever want to work in aviation but didn't know how to break into the industry? Do you like working in a fast-paced environment, often outdoors, around some of the most incredible professionals in the industry? Did you ever wish that you could work for a company where you could grow your career? If so, Atlantic Aviation just may be the employer for you!
Headquartered in Plano, Texas, Atlantic Aviation welcomes customers at more than 100 fixed base operator (FBO) locations - from the Hawaiian Islands to Caribbean islands and all points in between throughout the US. We offer a wide range of aircraft ground handling and flight hospitality services, including fueling and line services, hangar and ramp storage, modern executive terminals for passengers and crews, and much more. We are firmly committed to diversity, equity, and inclusion throughout our network and aspire to be the employer of choice in our dynamic segment of aviation. We invest in enhancements to our safety, service, technology, and strategic infrastructure in order to provide more choices, improved experiences, and better value for customers. Atlantic Aviation intends to lead the way to a more sustainable future for business and general aviation. Atlantic Aviation is "local everywhere" - providing a safe, friendly, and familiar experience across North America. To learn more about Atlantic Aviation or to make a reservation at any of our 100+ FBOs, visit AtlanticAviation.com.
Website http://www.AtlanticAviation.com
Responsibilities
We are seeking self-motivated, safe, positive, enthusiastic, goal oriented individuals for immediate openings as an Operations Manager The Operations Manager will be responsible for the safety, productivity, service levels and overall operational efficiency of the FBO Line Department. These responsibilities will also include some oversight of the Customer Service Department with emphasis on the coordination and effective communication between that department and the Line Department. General duties include (but are not limited to):
  • Directly manages all FBO Line Supervisors, CSR Supervisors and indirectly other various operational employees.
  • Develop and maintain site practices and procedures that contribute to a safe, profitable, positive and enjoyable work environment.
  • Ensure that departments and personnel have adequate resources and inventory to maintain safe and efficient operations, while facilitating a high level of customer service.
  • Ensure that all employees are properly trained with appropriate documentation to evidence such training as recommended in NATA's "Safety First" procedures.
  • Is an expert in policies and tools employed by the company and ensures location compliance with all current operational and safety requirements and company standard operating procedures (SOP).
  • Manages and ensures that all service operations are consistently conducted in accordance with policies and procedures
  • Manages personnel, equipment and resources to ensure appropriate scheduling and cost control.
  • Maintains a working knowledge of specific aircraft refueling instructions, ground marshalling, turning, loading and unloading.
  • Manages ground service, fueling and hangar equipment/supplies to ensure all are in a safe working manner
  • Conduct regular performance reviews of direct reports, while counseling, motivating and disciplining them as appropriate.
  • Organize periodic departmental meetings and design other communication flows between staff and management.
  • Coordinate facility maintenance and improvement initiatives.
  • Initiate emergency and incident response procedures as required.

Skills & Qualifications
  • Bachelor's degree in related field, or equivalent combination of training and experience.
  • Valid state driver's license and at least 18 years of age.
  • NATA Certification.
  • At least ten (10) years of progressive experience in FBO Management, the airline industry or the equivalent in an aviation related field. Demonstrated ramp operations and management capability.
  • Aptitude in supervising and developing staff.
  • Good communication skills, both written and oral.
  • Consistently demonstrated good organizational and leadership skills.
  • Participation in Atlantic Leadership Training.
  • Basic proficiency in Microsoft Office applications including Word, Excel and Outlook.
  • Customer relations skills required.
While performing the duties of this job, the employee is regularly exposed to moving mechanical parts. The employee is exposed to wet and/or humid conditions including extreme heat and cold; high, precarious places; outside weather conditions and vibration; chemicals including aviation fuels, oils and lavatory fluid. The noise level in the work environment is usually loud.
We are proud to be an EEO/Females/Minorities/Veterans/Disabled employer
We maintain a drug-free workplace and perform pre-employment substance testing
Qualified applications with criminal history will be considered for employment

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