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Director Service Operations Jobs in Miramar, FL (NOW HIRING)

Bomnin Automotive Group

Service Porter

Miami, FL

$14.25 - $17.25/hr

Service Manager/Director, Service Operations Director Job Status: Full-time, Non-Exempt Department: Service Job Summary: The Service Porter at Bomnin Automotive plays a key role in ensuring the ...

Bomnin Automotive Group

Service Porter

Miami, FL · On-site

$14.25 - $17.25/hr

Service Manager/Director, Service Operations Director Job Status: Full-time, Non-Exempt Department: Service Job Summary: The Service Porter at Bomnin Automotive plays a key role in ensuring the ...

Bomnin Automotive Group

Service Porter

Miami, FL · On-site

$14.25 - $17.25/hr

Service Manager/Director, Service Operations Director Job Status: Full-time, Non-Exempt Department: Service Job Summary: The Service Porter at Bomnin Automotive plays a key role in ensuring the ...

Bomnin Automotive Group

Service Porter

Miami, FL

$14.25 - $17.25/hr

Service Manager/Director, Service Operations Director Job Status: Full-time, Non-Exempt Department: Service Job Summary: The Service Porter at Bomnin Automotive plays a key role in ensuring the ...

Bomnin Automotive Group

Service Porter

Miami, FL · On-site

$14.25 - $17.25/hr

Service Manager/Director, Service Operations Director Job Status: Full-time, Non-Exempt Department: Service Job Summary: The Service Porter at Bomnin Automotive plays a key role in ensuring the ...

Bomnin Automotive Group

Service Porter

Miami, FL

$14.25 - $17.25/hr

Service Manager/Director, Service Operations Director Job Status: Full-time, Non-Exempt Department: Service Job Summary: The Service Porter at Bomnin Automotive plays a key role in ensuring the ...

Bomnin Automotive Group

Service Advisor

Miami, FL

Service Manager/Director, Service Operations Director Job Status: Full-time, Exempt Department: Service Job Summary: The Service Advisor at Bomnin Automotive serves as a key point of contact between ...

Bomnin Automotive Group

Service Advisor

Miami, FL

Service Manager/Director, Service Operations Director Job Status: Full-time, Exempt Department: Service Job Summary: The Service Advisor at Bomnin Automotive serves as a key point of contact between ...

Bomnin Automotive Group

Body Shop CSR

Miami, FL

Body Shop Director/Service Operations Director Job Status: Full-time/Non-Exempt Position Summary: The Body Shop Customer Service Representative, or CSR, will act as a liaison, provide product ...

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All JobsService Operations JobsDirector Service Operations JobsDirector Service Operations Jobs in Miramar, FL

Director Service Operations information

See Miramar, FL salary details

$31.5K

$99.8K

$166.4K

How much do director service operations jobs pay per year?

As of Sep 7, 2026, the average yearly pay for director service operations in Miramar, FL is $99,794.00, according to ZipRecruiter salary data. Most workers in this role earn between $70,000.00 and $125,600.00 per year, depending on experience, location, and employer.

What is a director of service operations?

A Director of Service Operations is a senior management professional responsible for overseeing the delivery and efficiency of a company's service operations. They ensure that customer service processes, support teams, and operational workflows run smoothly and effectively. Their role often includes developing strategies to improve service quality, managing budgets, leading teams, and collaborating with other departments to align service goals with overall business objectives. Directors of Service Operations play a key role in driving customer satisfaction and operational excellence within an organization.

What are the key skills and qualifications needed to thrive as a director of service operations?

To thrive as a Director of Service Operations, you need strong leadership, strategic planning, and operational management skills, typically supported by a bachelor’s or master’s degree in business or a related field. Familiarity with CRM platforms, IT service management tools, and Lean or Six Sigma certifications is commonly required. Exceptional communication, problem-solving, and change management abilities help you drive performance and foster a positive team culture. These competencies are crucial for ensuring efficient service delivery, customer satisfaction, and alignment with organizational goals.

What are some common challenges faced by a director of service operations, and how can they be effectively managed?

Directors of Service Operations often encounter challenges such as balancing customer satisfaction with operational efficiency, managing cross-functional teams, and adapting to rapidly evolving technologies. Effective management involves fostering clear communication across departments, implementing data-driven performance metrics, and encouraging a culture of continuous improvement. Regularly reviewing service processes and investing in team development can also help address bottlenecks and enhance overall service delivery.

What is the difference between Director Service Operations vs Service Manager?

AspectDirector Service OperationsService Manager
ResponsibilitiesOversees multiple service departments, develops strategic initiatives, manages large teams, and aligns service goals with company objectives.Manages daily service delivery, supervises service teams, handles customer issues, and ensures service quality at the operational level.
Required CredentialsBachelor's degree; often MBA or related certifications; extensive experience in service management.Bachelor's degree; experience in service delivery; certifications like ITIL or customer service management are common.
Work EnvironmentCorporate offices, strategic planning sessions, cross-department collaboration.On-site service centers, customer sites, operational meetings.

The main difference between a Director Service Operations and a Service Manager lies in scope and strategic focus. The Director oversees multiple departments and aligns service strategies with business goals, while the Service Manager handles day-to-day service delivery and customer interactions. Both roles require relevant experience and certifications, but the Director's role is more strategic and leadership-oriented.

What job categories do people searching Director Service Operations jobs in Miramar, FL look for?

The top searched job categories for Director Service Operations jobs in Miramar, FL are:

What cities near Miramar, FL are hiring for Director Service Operations jobs?

Cities near Miramar, FL with the most Director Service Operations job openings:

Director Service Operations jobs near you

Service Porter

Bomnin Automotive Group

Miami, FL

$14.25 - $17.25/hr

Full-time

Re-posted 15 days ago

Job description

Job Title: Service Porter Reports To: Service Manager/Director, Service Operations Director Job Status: Full-time, Non-Exempt Department: Service Job Summary: The Service Porter at Bomnin Automotive plays a key role in ensuring the smooth and efficient operation of the service department. This position involves various responsibilities, including assisting customers, maintaining the service area's cleanliness, and providing support to service advisors and technicians. Key Responsibilities: Customer Assistance: Greet and assist customers professionally and courteously.

Escort customers to the service waiting area and provide information about service procedures. Vehicle Movement: Safely move vehicles within the service area and to designated parking spots. Coordinate vehicle retrieval and delivery with service advisors and technicians.

Lot Management: Maintain organization and cleanliness in the service department's parking lot. Monitor and manage available parking spaces for customer and team vehicles. Support Service Advisors: Assist service advisors by checking in customer vehicles and creating repair orders.

Maintain organized records of vehicles checked in and out of the service department. Vehicle Inspection: Conduct basic inspections of incoming and outgoing vehicles to ensure they meet cleanliness and quality standards. Report any issues or damage to the service advisors.

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