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Director Service Operations Jobs in Boca Raton, FL

Boca Recovery Center

Director of Operations

Pompano Beach, FL · On-site

  • Medical

  • Dental

  • Vision

  • PTO

Our team is committed to providing trauma-informed, client-centered services that promote lasting recovery. Position Overview The Director of Operations plays a pivotal leadership role in maintaining ...

Collectors

Director, PSA Operations

Boca Raton, FL · On-site

$156.16 - $188.15/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Our services span collectible trading cards, autographs, comic books, coins, video games, event ... Director of operations in light manufacturing, warehousing, or fulfillment center type roles.

Sage Dining

Food Service Director

Fort Lauderdale, FL · On-site

Demonstrated ability to manage a food service operation in a financially responsible manner. * Outstanding customer service skills and ability to develop client relationships. * Substantial culinary ...

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Director of Operations

Pembroke Pines, FL · On-site

$200K - $300K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Position Summary Translate the firm's growth strategy into disciplined, scalable operations across legal operations, facilities, administration, technology coordination, and client service. Key ...

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All JobsService Operations JobsDirector Service Operations JobsDirector Service Operations Jobs in Boca Raton, FL

Director Service Operations information

See Boca Raton, FL salary details

$32.3K

$102.2K

$170.3K

How much do director service operations jobs pay per year?

As of Aug 14, 2026, the average yearly pay for director service operations in Boca Raton, FL is $102,185.00, according to ZipRecruiter salary data. Most workers in this role earn between $71,600.00 and $128,600.00 per year, depending on experience, location, and employer.

What is the difference between Director Service Operations vs Service Manager?

AspectDirector Service OperationsService Manager
ResponsibilitiesOversees multiple service departments, develops strategic initiatives, manages large teams, and aligns service goals with company objectives.Manages daily service delivery, supervises service teams, handles customer issues, and ensures service quality at the operational level.
Required CredentialsBachelor's degree; often MBA or related certifications; extensive experience in service management.Bachelor's degree; experience in service delivery; certifications like ITIL or customer service management are common.
Work EnvironmentCorporate offices, strategic planning sessions, cross-department collaboration.On-site service centers, customer sites, operational meetings.

The main difference between a Director Service Operations and a Service Manager lies in scope and strategic focus. The Director oversees multiple departments and aligns service strategies with business goals, while the Service Manager handles day-to-day service delivery and customer interactions. Both roles require relevant experience and certifications, but the Director's role is more strategic and leadership-oriented.

What are the key skills and qualifications needed to thrive as a director of service operations?

To thrive as a Director of Service Operations, you need strong leadership, strategic planning, and operational management skills, typically supported by a bachelor’s or master’s degree in business or a related field. Familiarity with CRM platforms, IT service management tools, and Lean or Six Sigma certifications is commonly required. Exceptional communication, problem-solving, and change management abilities help you drive performance and foster a positive team culture. These competencies are crucial for ensuring efficient service delivery, customer satisfaction, and alignment with organizational goals.

What is a director of service operations?

A Director of Service Operations is a senior management professional responsible for overseeing the delivery and efficiency of a company's service operations. They ensure that customer service processes, support teams, and operational workflows run smoothly and effectively. Their role often includes developing strategies to improve service quality, managing budgets, leading teams, and collaborating with other departments to align service goals with overall business objectives. Directors of Service Operations play a key role in driving customer satisfaction and operational excellence within an organization.

What are some common challenges faced by a director of service operations, and how can they be effectively managed?

Directors of Service Operations often encounter challenges such as balancing customer satisfaction with operational efficiency, managing cross-functional teams, and adapting to rapidly evolving technologies. Effective management involves fostering clear communication across departments, implementing data-driven performance metrics, and encouraging a culture of continuous improvement. Regularly reviewing service processes and investing in team development can also help address bottlenecks and enhance overall service delivery.

What are the most commonly searched types of Service Operations jobs in Boca Raton, FL?

The most popular types of Service Operations jobs in Boca Raton, FL are:

What are popular job titles related to Director Service Operations jobs in Boca Raton, FL?

For Director Service Operations jobs in Boca Raton, FL, the most frequently searched job titles are:

What job categories do people searching Director Service Operations jobs in Boca Raton, FL look for?

The top searched job categories for Director Service Operations jobs in Boca Raton, FL are:

What cities near Boca Raton, FL are hiring for Director Service Operations jobs?

Cities near Boca Raton, FL with the most Director Service Operations job openings:

Director Service Operations jobs near you
Infographic showing various Director Service Operations job openings in Boca Raton, FL as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 21% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $102,185 per year, or $49.1 per hour.

Director of Operations

Boca Recovery Center

Pompano Beach, FL • On-site

Full-time

Medical, Dental, Vision, PTO

Re-posted 21 days ago

Job description

Boca Recovery Center Website

Location: On Site – Pompano, FL
Department: Operations
Reports to: Chief Administrative Officer
Salary: Competitive, based on experience

About Us

Founded in 2016, Boca Recovery Center is a nationally recognized addiction treatment provider specializing in substance use disorders and co-occurring mental health conditions. With locations in Florida, New Jersey, Indiana, and Massachusetts; we deliver evidence-based clinical care in a supportive, structured environment. Our team is committed to providing trauma-informed, client-centered services that promote lasting recovery.

Position Overview

The Director of Operations plays a pivotal leadership role in maintaining and enhancing the daily functioning of the facility. This position is responsible for leading support services such as housing, transportation, housekeeping, and general facility management. The DOO ensures the smooth integration of operational processes, employee performance, and regulatory compliance while serving as the facility’s Safety Officer.

Key Responsibilities

  • Oversee daily operational functions, including facilities, housing staff, transportation, culinary services, and maintenance.
  • Supervise and support Housing Staff, including Behavioral Health Technicians (BHTs), Chefs, Housekeeping, and Drivers.
  • Collaborate with department directors to support cross-functional coordination, strategic planning, and safety initiatives.
  • Conduct daily planning meetings with Nursing and Clinical Directors to align on operations-related needs.
  • Lead hiring, onboarding, training, evaluations, and performance management for supervised departments.
  • Maintain documentation, shift reports, payroll entries (Paychex), audits, and other essential records accurately and on time.
  • Ensure compliance with all safety, infection control, and environmental care protocols.
  • Respond to and manage facility-level concerns, complaints, and maintenance needs.
  • Coordinate ordering and inventory of facility-specific food and supplies.
  • Participate in state audits, accreditation inspections (e.g., Joint Commission), and serve as the Safety Officer.
  • Track admissions, maintain logs, and ensure equitable access and accommodation for all clients.
  • Uphold confidentiality and compliance with HIPPA, and organizational policies.

Requirements

  • Education:
    • High School Diploma or GED required; vocational or 4-year degree preferred.
    • Additional training or education in healthcare administration, operations, or business is a plus.
  • Experience:
    • Minimum 2 years of supervisory experience in a healthcare, residential, or operations-related setting.
    • Experience managing support services in a regulated environment strongly preferred.
    • Proficiency in Microsoft Office and electronic systems (e.g., Paychex).
  • Certifications:
    • CPR Certification required (or willingness to obtain upon hire).
    • Valid driver’s license and the ability to pass background checks and drug screening.
  • Knowledge & Skills:
    • Familiarity with safety regulations, infection control, and workplace policies (e.g., OSHA, Joint Commission).
    • Effective written and verbal communication skills.
    • Strong organizational, decision-making, and leadership capabilities.
    • Sensitivity to diverse populations and understanding of workplace ethics and boundaries.
    • Knowledge of confidentiality standards, workplace violence prevention, and client-centered protocols.

Benefits

What We Offer-

  • Competitive salary based on experience
  • Full benefits package (Medical, Dental, Vision, PTO, etc.)
  • Professional development opportunities
  • Supportive and mission-driven work environment
  • The chance to make a lasting impact in the lives of clients and their families

Join a team where operational excellence meets purpose-driven leadership. Apply today to lead a facility where your decisions directly impact the wellbeing and experience of both clients and staff.