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Director Service Operations Jobs in Tennessee (NOW HIRING)

The Waters

$90 - $140/hr

As a Regional Director of Operations and Food Service you will oversee 10 assigned healthcare facilities, ensuring leadership and guidance in operations, finances, human resources and client ...

New

Summit

Food Service Director

Lewisburg, TN · On-site

$55K/yr

Food Service Director Job Reference Number: 42232 Employment Type: Full-Time , Onsite Segment ... At least two years of experience coordinating food service operations. * Previous experience with ...

Elior North America

Food Service Director

Lewisburg, TN · On-site

$55K/yr

Food Service Director Job Reference Number: 42232 Employment Type: Full-Time , Onsite Segment ... At least two years of experience coordinating food service operations. * Previous experience with ...

Elior North America

Food Service Director

Lewisburg, TN · On-site

$55K/yr

Food Service Director Job Reference Number: 42232 Employment Type: Full-Time , Onsite Segment ... At least two years of experience coordinating food service operations. * Previous experience with ...

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Director Service Operations information

What is a director of service operations?

A Director of Service Operations is a senior management professional responsible for overseeing the delivery and efficiency of a company's service operations. They ensure that customer service processes, support teams, and operational workflows run smoothly and effectively. Their role often includes developing strategies to improve service quality, managing budgets, leading teams, and collaborating with other departments to align service goals with overall business objectives. Directors of Service Operations play a key role in driving customer satisfaction and operational excellence within an organization.

What are the key skills and qualifications needed to thrive as a director of service operations?

To thrive as a Director of Service Operations, you need strong leadership, strategic planning, and operational management skills, typically supported by a bachelor’s or master’s degree in business or a related field. Familiarity with CRM platforms, IT service management tools, and Lean or Six Sigma certifications is commonly required. Exceptional communication, problem-solving, and change management abilities help you drive performance and foster a positive team culture. These competencies are crucial for ensuring efficient service delivery, customer satisfaction, and alignment with organizational goals.

What are some common challenges faced by a director of service operations, and how can they be effectively managed?

Directors of Service Operations often encounter challenges such as balancing customer satisfaction with operational efficiency, managing cross-functional teams, and adapting to rapidly evolving technologies. Effective management involves fostering clear communication across departments, implementing data-driven performance metrics, and encouraging a culture of continuous improvement. Regularly reviewing service processes and investing in team development can also help address bottlenecks and enhance overall service delivery.

What is the difference between Director Service Operations vs Service Manager?

AspectDirector Service OperationsService Manager
ResponsibilitiesOversees multiple service departments, develops strategic initiatives, manages large teams, and aligns service goals with company objectives.Manages daily service delivery, supervises service teams, handles customer issues, and ensures service quality at the operational level.
Required CredentialsBachelor's degree; often MBA or related certifications; extensive experience in service management.Bachelor's degree; experience in service delivery; certifications like ITIL or customer service management are common.
Work EnvironmentCorporate offices, strategic planning sessions, cross-department collaboration.On-site service centers, customer sites, operational meetings.

The main difference between a Director Service Operations and a Service Manager lies in scope and strategic focus. The Director oversees multiple departments and aligns service strategies with business goals, while the Service Manager handles day-to-day service delivery and customer interactions. Both roles require relevant experience and certifications, but the Director's role is more strategic and leadership-oriented.

What are the most commonly searched types of Service Operations jobs in Tennessee?

The most popular types of Service Operations jobs in Tennessee are:

What are popular job titles related to Director Service Operations jobs in Tennessee?

For Director Service Operations jobs in Tennessee, the most frequently searched job titles are:

What job categories do people searching Director Service Operations jobs in Tennessee look for?

The top searched job categories for Director Service Operations jobs in Tennessee are:

What cities in Tennessee are hiring for Director Service Operations jobs?

Cities in Tennessee with the most Director Service Operations job openings:

Director Service Operations jobs near you
Infographic showing various Director Service Operations job openings in Tennessee as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 94% Physical, 3% Hybrid, and 3% Remote job distribution.

Traveling Food Service Director

Trinity Services Group

Nashville, TN • On-site

$75K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 10 days ago

Job description

Wage Rate$75,000/yearOverview

Are you looking for a career with premium benefitsand the potential for growth? At Trinity Services Group, we have created somethingspecial, a better place to work and grow. Manyemployees start just expecting a paycheck but end upwith a rewarding career. We provide exceptionaltraining and a clear career path.

We are proud to be a military and veteran friendly employer.

Benefits

We care about our employees and offer benefits that support your health, finances, and career growth.

Medical, Dental & Vision Insurance

DailyPay - Work Today, Get Paid Today

401(k) Retirement Plan with Company Match

Paid Time Off (PTO)

Tuition Reimbursement

Paid Training

Career Advancement Opportunities

Life Insurance & AD&D Coverage

Voluntary Benefits including Short-Term Disability, Long-Term Disability, Critical Illness, Accident Coverage, and more.

About This Position

Traveling Food Service Director will plan and direct the activities associated with running and assisting food service operations in multiple sites. Step into facilities within assigned region which need support with management, preparing meals and/or other tasks as assigned based on the clients/our needs. You will be in charge of the operational and financial responsibilities for the kitchen while assigned to a designated location. You will supervise an AFSD and/or a team of Food Service Supervisors and/or Cooks who are involved with the preparation, serving and clean-up of food in a secure correctional facility. Before deployment to any facility, the Regional Food Service District manager or designee will complete briefing on the status of the facility and support needs, which will be reviewed.

You will work onsite inside a jail/correctional facility. You will report to the District Manager.

Our ideal Food Service Director excels at the following:

  • Passionate about food and service
  • Experience with food handling regulations
  • Desire to always learn more
  • Work as a team member
  • Adapt to changes quickly
  • A strong leader and coach

Essential Functions/Main Responsibilities

  • Oversee the appropriate quantities of food are prepared and served according to facility or site plan.
  • You will hire, orient, train and issues corrective action (when applicable) to team members.
  • You will review payroll on a bi-weekly basis.
  • Ensure all team members are adequately trained to perform job responsibilities safely.
  • Maintain accuracy of inventory in advance preparation of planned menu schedule.
  • Know and comply with client's contractual obligations.
  • Maintain accurate onsite reports of daily and monthly financial, production, and activity.
  • Responsible for any state or other inspection of food service operation.
  • Ability to travel up to 100% of the time from your home base account including overnight stays at hotels when needed.
  • Other responsibilities as determined by our needs.
What You'll Need
  • High School Diploma or Equivalent, and you must be at least 18 years of age.
  • Three years of management or supervisory experience in a food service environment.
  • Valid Driver License.
  • Experience managing and applying kitchen sanitation and safety standards and methods.
  • Knowledge of basic accounting and mathematical abilities to complete necessary reports.
  • Five years' of management or supervisory experience in a food service environment.
  • ServSafe Food Manager's Certification required.
  • Establish a course of action for self and/or others to accomplish specific goals by planning proper assignments of personnel and appropriate allocation of resources.
EEO Statement

Equal Employment Employer as to all protected groups, including protected veterans and individuals with disabilities.

We maintain a drug-free workplace.

A copy of our Privacy Policy and CA Employee Privacy Notice can be found here: https://tkcholdings.com/privacy-policy-108

Employment Type: FULL_TIME

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