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Director Retention Jobs in Texas (NOW HIRING)

Upbound

Director of Product, Retention

Plano, TX · On-site

$217K - $228K/yr

Director of Product, Retention (Plano, Texas - Full-Time In-Office) Purpose / Job Summary As the Director of Product, Retention, you will own the product vision, strategy, and roadmap for the full ...

Upbound

Director of Product, Retention

Plano, TX · On-site

$223K - $233K/yr

Director of Product, Retention (Plano, Texas - Full-Time In-Office) Purpose / Job Summary As the Director of Product, Retention, you will own the product vision, strategy, and roadmap for the full ...

Upbound Group, Inc.

Director of Product, Retention

Plano, TX · On-site

$223K - $233K/yr

Director of Product, Retention (Plano, Texas - Full-Time In-Office) Purpose / Job Summary As the Director of Product, Retention, you will own the product vision, strategy, and roadmap for the full ...

Upbound

Director of Product, Retention

Plano, TX

$223K - $233K/yr

Director of Product, Retention (Plano, Texas - Full-Time In-Office) Purpose / Job Summary As the Director of Product, Retention, you will own the product vision, strategy, and roadmap for the full ...

Kendra Scott

Director, Loyalty and Retention

Austin, TX · On-site

Position Summary The Director of Loyalty & Retention will lead the strategy, execution, and performance of the Kendra Scott's customer loyalty program and retention marketing initiatives. Reporting ...

Kendra Scott

Director, Loyalty and Retention

Austin, TX · On-site

Position Summary The Director of Loyalty & Retention will lead the strategy, execution, and performance of the Kendra Scott's customer loyalty program and retention marketing initiatives. Reporting ...

Base Power Company

Growth Retention Lead

Austin, TX · On-site

$90 - $130/hr

What You'll Do * Retention Detection and Handling - Design and build the tools, triggers, and ... Be direct, be humble, and maintain a growth mindset. * Everyone's an Owner: Follow through on ...

Jobtailor

Area Director

San Antonio, TX · On-site

$150 - $210/hr

* Reporting to the Senior Director of US CORE, the Area Director (AD) is responsible for driving ... Develop and execute annual growth strategies to achieve Membership, retention, launch, and revenue ...

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All JobsRetention JobsDirector Retention JobsDirector Retention Jobs in Texas

Director Retention information

See Texas salary details

$18.9K

$78.9K

$140.7K

How much do director retention jobs pay per year?

As of Aug 24, 2026, the average yearly pay for director retention in Texas is $78,879.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,893.00 and $99,375.00 per year, depending on experience, location, and employer.

What does a director retention do?

A Director of Retention is responsible for developing and implementing strategies to retain customers or clients and reduce churn. They analyze customer data, identify reasons for attrition, and work cross-functionally to improve customer satisfaction and loyalty. This role often involves leading a team, setting retention goals, and collaborating with marketing, sales, and product departments to enhance the customer experience. The Director of Retention plays a key part in maximizing long-term value from existing customers and ensuring sustained business growth.

What are the key skills and qualifications needed to thrive as a director retention, and why are they important?

To thrive as a Director of Retention, you need expertise in customer lifecycle management, data analytics, and retention strategy, usually backed by a bachelor's or master's degree in business, marketing, or a related field. Proficiency with CRM platforms, customer segmentation tools, and data visualization software is typically required. Outstanding leadership, communication, and problem-solving skills help you inspire teams and tailor retention initiatives effectively. These competencies are vital to drive customer loyalty, reduce churn, and achieve sustainable business growth.

What are the primary challenges a director retention faces when implementing new customer loyalty initiatives?

A Director of Retention often encounters challenges such as aligning cross-functional teams, integrating new technologies with existing systems, and accurately measuring the impact of loyalty programs. Navigating resistance to change, both internally and from customers, is common, as is maintaining personalized engagement at scale. Success in this role requires strong project management skills, the ability to analyze customer data, and effective communication across marketing, product, and customer service teams.

What is the difference between Director Retention vs HR Manager?

AspectDirector RetentionHR Manager
Primary FocusDeveloping retention strategies and reducing turnover at an organizational levelManaging overall HR functions, including recruitment, employee relations, and compliance
Required CredentialsBachelor's degree, experience in HR or talent management, strong communication skillsBachelor's or master's degree in HR, Business, or related field, HR certifications often preferred
Work EnvironmentCorporate offices, strategic planning sessions, cross-department collaborationHR departments, employee engagement activities, policy development

While both roles focus on employee management, the Director Retention specializes in strategies to retain talent and reduce turnover, often working at a strategic level. The HR Manager oversees broader HR functions, including recruitment, compliance, and employee relations, with retention being one component of their responsibilities.

What are the most commonly searched types of Retention jobs in Texas?

The most popular types of Retention jobs in Texas are:

What are popular job titles related to Director Retention jobs in Texas?

For Director Retention jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Director Retention jobs in Texas look for?

The top searched job categories for Director Retention jobs in Texas are:

What cities in Texas are hiring for Director Retention jobs?

Cities in Texas with the most Director Retention job openings:

Director Retention jobs near you

Retention Specialist

Lamar State College Port Arthur

Port Arthur, TX • On-site

Other

Re-posted yesterday

Job description

Job Summary

The Retention Specialist has responsibilities that include, but are limited to, providing support services for students to promote retention and academic success. The Retention Specialist will engage students in a variety of student services activities to ensure progression towards graduation, leading to career or transfer goals; works in collaboration with faculty, various student support services professionals and student at the college. This position may supervise student workers. This is an exempt position that reports to LSCPA's Advising Department.

Duties/Responsibilities
  • Act as a liaison to at-risk students whether self-identified or faculty/staff identified including creating programs of support
  • Responds to faculty/staff submitted Early Alerts and supports students in establishing goals to promote success
  • Acts as a liaison for academic support services such as tutoring, library services, and distance learning support
  • Assists faculty and staff in identifying trends and researching best practices in student persistence and completion
  • Maintains records of student academic progress
  • Provides individual academic advising services to new, continuing, and transfer students assisting them with enrollment choices including creating and updating academic plans
  • Supports the college in new student advising and registration
  • Provides resources and opportunities for students to explore career and degree options
  • Utilizes student success software within the context of academic advising
  • Identifies gaps in services based on best practices in retention and creates programs to improve student success; Identifies specific cohort groups with targeted interventions
  • Conducts outreach and recruitment of program participants
  • Tracks student performance using Conex Ed software
  • Utilizes data to guide interventions and monitors effectiveness and student progress
  • Works with the Institutional Research to compile data to assist in retention proposals
  • Assists faculty and staff in identifying trends and researching best practices in student retention
  • Prepares marketing requests with the guidance of the Director of Academic Advising &Retention
  • Assists in developing an annual plan to implement student retention strategies
  • Comply with campus policies and procedures
  • Other related duties, as assigned
Minimum/Preferred Qualifications

Minimum Qualifications:

  • Bachelor's degree from an accredited college or university
  • Two (2) years of student retention or related experience at a college or university
  • Experience in student development/engagement, academic advising, early alert intervention, and working with high-risk students from diverse backgrounds
Preferred Qualifications:
  • Bilingual in English and Spanish
Supplemental Information

Physical Requirements: This position requires employees to remain in a stationary position most of the time; move to various locations on campus; move about inside an office to access documents, office equipment, etc.; and operate a computer or other office equipment, such as a printer or copy machine. Work Hours: Monday – Friday; 40 hours per week. Occasional evenings and weekends. Travel: Occasional travel required.

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