2

Remote Gaming Support Agent Jobs in Texas (NOW HIRING)

Austin, TX (Remote) About Rugiet Health: Rugiet Health is a fast-growing, Austin-based direct-to ... We are looking for a compassionate, detail-oriented, and highly communicative Patient Support Agent ...

Austin, TX (Remote) About Rugiet Health: Rugiet Health is a fast-growing, Austin-based direct-to ... We are looking for a compassionate, detail-oriented, and highly communicative Patient Support Agent ...

... remote. This position is based at our Austin, TX headquarters. The available shifts are Monday ... Accepting support requests from several channels (chat, phone, email) * Effective management of ...

New

Austin, TX (Remote) About Rugiet Health: Rugiet Health is a fast-growing, Austin-based direct-to ... We are looking for a compassionate, detail-oriented, and highly communicative Patient Support Agent ...

Remote Insurance Sales Agent | $60k-$110k+ First Year | No Cold Calling Earn strong first-year ... These tools support and do not replace human decision-making. By applying, you consent to the ...

Remote Insurance Agent

Houston, TX · Remote

$60K - $110K/yr

Remote Insurance Sales Agent | $60k-$110k+ First Year | No Cold Calling Earn strong first-year ... These tools support and do not replace human decision-making. By applying, you consent to the ...

Remote Insurance Agent

Lubbock, TX · Remote

$60K - $110K/yr

Remote Insurance Sales Agent | $60k-$110k+ First Year | No Cold Calling Earn strong first-year ... These tools support and do not replace human decision-making. By applying, you consent to the ...

next page

Showing results 1-20

Remote Gaming Support Agent information

What is the difference between Remote Gaming Support Agent vs Customer Service Representative in the gaming industry?

AspectRemote Gaming Support AgentCustomer Service Representative
CredentialsBasic technical knowledge, gaming industry familiarityGeneral customer service skills, communication skills
Work EnvironmentRemote, gaming company support centersRemote or office-based, various industries
Industry UsagePrimarily in gaming and entertainmentAcross multiple sectors including retail, tech, and services
Common Search/ComparisonYesNo

The Remote Gaming Support Agent focuses on assisting gamers with technical issues and game-related inquiries, requiring industry-specific knowledge. Customer Service Representatives handle a broader range of customer concerns across various industries. While both roles involve remote work and communication skills, the gaming support role demands specialized gaming knowledge, making it distinct within the customer support field.

What is a remote gaming support agent?

A Remote Gaming Support Agent is a customer service professional who assists players of online or video games from a remote location, typically working from home. Their responsibilities include answering player inquiries, troubleshooting technical issues, resolving account or billing problems, and providing information about gameplay or updates. They communicate with players via chat, email, or phone, and are expected to have strong communication skills and a good understanding of the gaming industry. Remote Gaming Support Agents help ensure a positive gaming experience for users and support the overall reputation of the game company.

What are the key skills and qualifications needed to thrive as a remote gaming support agent?

To thrive as a Remote Gaming Support Agent, you need strong problem-solving abilities, excellent written and verbal communication skills, and a solid understanding of gaming platforms and terminology, often supported by experience in customer service. Familiarity with ticketing systems such as Zendesk or Freshdesk and knowledge of live chat and CRM tools are typically expected. Patience, empathy, and adaptability are crucial soft skills for resolving user issues and maintaining positive player experiences. These skills ensure timely, accurate support that enhances user satisfaction and retention in a competitive gaming industry.

How does a remote gaming support agent typically collaborate with game developers and other support team members to resolve complex player issues?

As a Remote Gaming Support Agent, you will often work closely with both fellow support agents and game development teams to address and resolve complex player concerns. While most inquiries are handled individually, escalated technical or in-game issues may require you to gather detailed information and relay it to the appropriate internal teams, such as QA testers or developers. Regular virtual meetings, shared ticketing systems, and communication platforms help keep everyone aligned and ensure players receive timely, accurate solutions. This collaborative environment not only fosters problem-solving but also offers valuable insight into the game development process.
What are the most commonly searched types of Gaming Support Agent jobs in Texas? The most popular types of Gaming Support Agent jobs in Texas are:
What cities in Texas are hiring for Remote Gaming Support Agent jobs? Cities in Texas with the most Remote Gaming Support Agent job openings:
Infographic showing various Remote Gaming Support Agent job openings in Texas as of August 2026, with employment types broken down into 80% Full Time, and 20% Part Time. Highlights an 30% In-person, and 70% Remote job distribution.

Remote TurboTax Support Agent (Seasonal) - Work From Home | $15-$19/hr

AgentsOnly

Raymondville, TX • Remote

$15 - $19/hr

Contractor

Re-posted 20 days ago


Job description

Remote TurboTax Support Agent (Seasonal) – Work From Home | $15–$19/hr

We’re looking for seasonal customer support agents to join the TurboTax Support Project this upcoming tax season.

This is a short-term remote opportunity until April 15, perfect for individuals with strong communication skills who want flexible, work-from-home income while supporting customers during tax season.

Successful applicants may also be invited to future U.S.-based projects within our growing Agents Only community. Currently, we had over 5 projects in the US and will continue to grow in the upcoming months.

About the Role

As a TurboTax Support Agent, you will assist customers who need help with their tax filing process. You will answer common questions, guide customers through troubleshooting steps, and provide helpful resources while delivering friendly and professional customer service.

No prior tax experience is required — we provide the training.

We are looking for agents who are:

  • Strong communicators
  • Reliable and professional
  • Comfortable helping customers solve problems
  • Able to follow processes and learn quickly

Pay & Incentives

Hourly Rate: $15 – $19 per hour

Star Bonus: Performance-based incentives

Training Bonus: $400 bonus for agents who complete training and work on Tax Day

$100 referral bonus for every successful referrals

Training Schedule (Flexible)

We will be running the final two training classes on:

  • March 30
  • April 6

You only need to attend one training class.

Critical Work Dates

Agents must be available to support customers during the peak tax season days:

  • April 12
  • April 13
  • April 14
  • April 15 (Tax Day)

We are primarily looking for seasonal full-time availability during these critical dates.

Why Join Agents Only?

Agents Only is a growing community of independent contractors supporting major U.S. companies. We focus on building a trusted network of agents who consistently deliver great customer experiences. We currently have over 5,000 active freelancers on the platform.

Top-performing agents often receive:

  • Priority access to future projects
  • Opportunities to refer friends and colleagues
  • Invitations to longer-term programs

 .com