The Americas Director, Program Management is personally responsible and accountable for all services and support aspects for major accounts - acting as a single point of contact for the customer.
OR · On-site
Reporting to the VP, Program Management, the Director/Sr. Director, Program Management, will provide project and program leadership to cross-functional teams, driving the planning, execution, and ...
OR · On-site
Reporting to the VP, Program Management, the Director/Sr. Director, Program Management, will provide project and program leadership to cross-functional teams, driving the planning, execution, and ...
Program Manager Director
Portland, OR · On-site
As a Program Management Director, you will oversee the daily operations and direction of programs or large, major projects. The ideal candidate will have a proven track record of successfully ...
Program Manager Director
Portland, OR · On-site
As a Program Management Director, you will oversee the daily operations and direction of programs or large, major projects. The ideal candidate will have a proven track record of successfully ...
Sr. Director of Platform Program Management
$271K - $383K/yr
The Sr. Director of Platform Planning & Program Management is responsible for managing the development timeline for all of DesignTechnology Platform (DTP) deliverables spanning PDKs, Foundational IPs ...
Sr. Director of Platform Program Management
$271K - $383K/yr
The Sr. Director of Platform Planning & Program Management is responsible for managing the development timeline for all of DesignTechnology Platform (DTP) deliverables spanning PDKs, Foundational IPs ...
Sr. Director of Platform Program Management
Hillsboro, OR · On-site
$271K - $383K/yr
The Sr. Director of Platform Planning & Program Management is responsible for managing the development timeline for all of Design Technology Platform (DTP) deliverables spanning PDKs, Foundational ...
Sr. Director of Platform Program Management
Hillsboro, OR · On-site
$271K - $383K/yr
The Sr. Director of Platform Planning & Program Management is responsible for managing the development timeline for all of Design Technology Platform (DTP) deliverables spanning PDKs, Foundational ...
Director, Technical Program Management, Supply Chain
OR · Remote
$142K/yr
We are seeking a highly experienced and dynamic Director of Program Management to join our organization. In this role, you will be responsible for overseeing and driving the successful execution of ...
Director, Technical Program Management, Supply Chain
OR · Remote
$142K/yr
We are seeking a highly experienced and dynamic Director of Program Management to join our organization. In this role, you will be responsible for overseeing and driving the successful execution of ...
Provides leadership and responsible for three direct reports. * Manages a program or combination of programs of broad scope and complexity. Programs typically are for a large or a diverse set of ...
Provides leadership and responsible for three direct reports. * Manages a program or combination of programs of broad scope and complexity. Programs typically are for a large or a diverse set of ...
Technical Program Director
Portland, OR · On-site
$87/hr
Skill Set program manager
Technical Program Director
Portland, OR · On-site
$87/hr
Skill Set program manager
Residential Program Coordinator (Mon-Fri 8:30a-5:00p with flexibility + on-call)
Corvallis, OR · On-site
Services Director Program/Division: Residential Supervises: Program Managers Pay Classification: Exempt (Salaried, not eligible for overtime) Last Revised: 05-2026 Job Summary: Program Coordinators ...
Residential Program Coordinator (Mon-Fri 8:30a-5:00p with flexibility + on-call)
Corvallis, OR · On-site
Services Director Program/Division: Residential Supervises: Program Managers Pay Classification: Exempt (Salaried, not eligible for overtime) Last Revised: 05-2026 Job Summary: Program Coordinators ...
Consultant IV - Program Management
Portland, OR · On-site
$105K - $128K/yr
While this role primarily focuses on program management, our consultants may also contribute to a ... Lead workstream analysis of portfolio performance, applying structured frameworks to help directors ...
Consultant IV - Program Management
Portland, OR · On-site
$105K - $128K/yr
While this role primarily focuses on program management, our consultants may also contribute to a ... Lead workstream analysis of portfolio performance, applying structured frameworks to help directors ...
Consultant IV - Program Management
Portland, OR · On-site
$105K - $128K/yr
While this role primarily focuses on program management, our consultants may also contribute to a ... Lead workstream analysis of portfolio performance, applying structured frameworks to help directors ...
Consultant IV - Program Management
Portland, OR · On-site
$105K - $128K/yr
While this role primarily focuses on program management, our consultants may also contribute to a ... Lead workstream analysis of portfolio performance, applying structured frameworks to help directors ...
Manages and carries out the personnel actions for direct reports, including but not limited to ... Establish clear program charters, scope, milestones, dependencies, and outcome measures; ensure ...
Manages and carries out the personnel actions for direct reports, including but not limited to ... Establish clear program charters, scope, milestones, dependencies, and outcome measures; ensure ...
Manager, Program Management - Remote US
OR · On-site +1
In this role, you will lead project management activities across a portfolio of client programs ... without direct authority and drive accountability across cross-functional teams • Strong ...
Manager, Program Management - Remote US
OR · On-site +1
In this role, you will lead project management activities across a portfolio of client programs ... without direct authority and drive accountability across cross-functional teams • Strong ...
OR · On-site
This position reports to the Associate Director of Program Management. PRIMARY RESPONSIBILITIES: * Drive end-to-end execution of product development programs, including planning, scheduling, resource ...
Senior Director, Strategic Partnership Management & Program Operations
OR · On-site +1
$177K - $206K/yr
Senior Director, Strategic Partnership Management & Program Operations Pathstream | Remote, USA Pathstream is looking for a Senior Director or Strategic Partnership Management & Program Operations to ...
Senior Director, Strategic Partnership Management & Program Operations
OR · On-site +1
$177K - $206K/yr
Senior Director, Strategic Partnership Management & Program Operations Pathstream | Remote, USA Pathstream is looking for a Senior Director or Strategic Partnership Management & Program Operations to ...
Program Manager
Eugene, OR · On-site
$52K/yr
Program Director, or person in charge Takes direction from: program management, health professionals, and consultants. Essential Job Functions * Must be able to develop and maintain positive and ...
Program Manager
Eugene, OR · On-site
$52K/yr
Program Director, or person in charge Takes direction from: program management, health professionals, and consultants. Essential Job Functions * Must be able to develop and maintain positive and ...
Rose Quarter Program Director
Portland, OR · On-site
$10K - $16K/mo
Manage the I-5 Rose Quarter Improvement Program team, including agency staff, consultants and the ... Direct the preparation and administration of the biennial and annual budget requests. * Work in an ...
Rose Quarter Program Director
Portland, OR · On-site
$10K - $16K/mo
Manage the I-5 Rose Quarter Improvement Program team, including agency staff, consultants and the ... Direct the preparation and administration of the biennial and annual budget requests. * Work in an ...
Rose Quarter Program Director
Portland, OR · Hybrid
$10K - $16K/mo
Manage the I-5 Rose Quarter Improvement Program team, including agency staff, consultants and the ... Direct the preparation and administration of the biennial and annual budget requests. * Work in an ...
Rose Quarter Program Director
Portland, OR · Hybrid
$10K - $16K/mo
Manage the I-5 Rose Quarter Improvement Program team, including agency staff, consultants and the ... Direct the preparation and administration of the biennial and annual budget requests. * Work in an ...
The PM will oversee program execution supporting acquisitions and suppliers by enabling efficient pre-award, award, and post-award lifecycle management. This includes development of modular, API ...
The PM will oversee program execution supporting acquisitions and suppliers by enabling efficient pre-award, award, and post-award lifecycle management. This includes development of modular, API ...
Program Director, Network Innovations
Portland, OR · Hybrid
$113K - $185K/yr
Program Director, Network Innovations Hybrid Opportunity within Portland, OR; Medford, OR ... This role will support and lead the specialty programs including ongoing program management ...
Program Director, Network Innovations
Portland, OR · Hybrid
$113K - $185K/yr
Program Director, Network Innovations Hybrid Opportunity within Portland, OR; Medford, OR ... This role will support and lead the specialty programs including ongoing program management ...
Director Program Management information
See Oregon salary details
$33.8K - $48.3K
4% of jobs
$48.3K - $62.9K
6% of jobs
$62.9K - $77.4K
6% of jobs
$89.5K is the 25th percentile. Wages below this are outliers.
$77.4K - $91.9K
10% of jobs
$91.9K - $106.4K
7% of jobs
$106.4K - $120.9K
2% of jobs
The median wage is $124.7K / yr.
$120.9K - $135.4K
53% of jobs
$135.4K - $149.9K
5% of jobs
$149.9K - $164.5K
1% of jobs
$164.5K - $179K
3% of jobs
$179K - $193.5K
1% of jobs
$33.8K
$115.3K
$193.5K
How much do director program management jobs pay per year?
How does a Director of Program Management typically collaborate with cross-functional teams to drive project success?
What does a Director of Program Management do?
What are the key skills and qualifications needed to thrive as a Director of Program Management, and why are they important?

Job description
The Americas Director, Program Management is personally responsible and accountable for all services and support aspects for major accounts - acting as a single point of contact for the customer. This includes implementation, rollout, and delivery of products and services as well as business development and generating new business jointly with the sales team.
The Director is also responsible for the performance of the project management community, working closely with the Service's Director to ensure delivery as per agreed KPIs and practices.
General Roles and Responsibilities
- Define and govern project implementation methodology, quality standards, control / governance and continuous improvement for delivered projects and practices
- Full ownership & accountability of projects (Day 1)
- Supporting Service's Director in developing, building and maintaining effective and highly efficient project management team and drive multi-million revenue targets
- Oversee several accounts projects from managerial perspective, as well as personally manage projects as individual contributor
- Closely working with sales, R&D, Project Managers and cloud teams for the delivery and successful completion of projects and activities
- Responsible for customer satisfaction and transaction survey results conducted for project management community
- Defining project goals and delivery plans, KPIs for project managers and objectives
- Initial point of contact and escalation, directly responsible for the rollout/delivery of products, services and production
- Directly responsible for improving and maintaining long-term customer satisfaction goals
- Develop and maintain positive and productive long term working relationship with customer's business and operations managers, as trusted advisor
- Work jointly with sales to promote and expand sales of NiCE solutions, as well as value added services such as training and consulting
- Provide guidance to other PMs while working with the assigned major account
- Identify, drive / executive continuous improvement initiatives that bring us long term positive impact for Major Account Program
- Serve as an escalation point for the customer
Requirements
- At least eight to ten years of account & customer management experience
- At least three years of management experience
- Knowledge of both theoretical and practical aspects of project management
- PMI Certification is an asset
- Contact Center industry background (Avaya, Cisco) and strong technical orientation
- Software / solution deployment projects delivery experience in the IT world
- Experience working in multi-culture environment, serving regional and global customers
- Bachelor or Masters degree in IT management or Business preferred
Competencies
- Customer Management
- Excellent communication and presentation skills, mainly with executives
- Understand the client business and technical environment - be a business enabler
- Able to identify potential challenges, mitigate risks and manage escalations
- Account Management
- Strategic - be able to anticipate down the road initiatives with clients
- Good business and financial understanding
- Lead team and processes on time-on budget-on quality
- Leadership and management
- Ability to develop, drive, and contribute in a high performance team
- Ability to manage a team in matrix environment
- Ability to partner, align and coordinate with the sales team.
Key Success Factors
- Delivery performance
- Customer Satisfaction - internal and external
- Business growth; new services booking and reoccurring revenue
- Optimization of P&L