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Director Program Management Jobs in Oregon (NOW HIRING)

OR · On-site

The Americas Director, Program Management is personally responsible and accountable for all services and support aspects for major accounts - acting as a single point of contact for the customer.

Reporting to the VP, Program Management, the Director/Sr. Director, Program Management, will provide project and program leadership to cross-functional teams, driving the planning, execution, and ...

Manages and carries out the personnel actions for direct reports, including but not limited to ... Establish clear program charters, scope, milestones, dependencies, and outcome measures; ensure ...

OR · On-site

This position reports to the Associate Director of Program Management. PRIMARY RESPONSIBILITIES: * Drive end-to-end execution of product development programs, including planning, scheduling, resource ...

Manage the I-5 Rose Quarter Improvement Program team, including agency staff, consultants and the ... Direct the preparation and administration of the biennial and annual budget requests. * Work in an ...

The PM will oversee program execution supporting acquisitions and suppliers by enabling efficient pre-award, award, and post-award lifecycle management. This includes development of modular, API ...

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Showing results 1-20

Director Program Management information

See Oregon salary details

$33.8K

$115.3K

$193.5K

How much do director program management jobs pay per year?

As of Jul 9, 2026, the average yearly pay for director program management in Oregon is $115,302.00, according to ZipRecruiter salary data. Most workers in this role earn between $89,900.00 and $123,200.00 per year, depending on experience, location, and employer.

How does a Director of Program Management typically collaborate with cross-functional teams to drive project success?

Directors of Program Management play a pivotal role in aligning cross-functional teams—such as engineering, product, marketing, and operations—to ensure that complex projects are delivered on time and within scope. They facilitate regular communication, resolve interdepartmental conflicts, and coordinate resources to keep everyone moving toward shared goals. This role often requires balancing strategic oversight with hands-on problem-solving, as well as fostering a collaborative culture that enables team members to contribute their expertise effectively. Strong relationship-building and negotiation skills are essential to proactively address challenges and maintain momentum across multiple initiatives.

What does a Director of Program Management do?

A Director of Program Management oversees multiple projects or programs within an organization, ensuring they align with the company's strategic goals. They are responsible for setting priorities, allocating resources, and managing teams of project managers. This role involves coordinating across departments, mitigating risks, and ensuring that programs are delivered on time and within budget. Directors of Program Management also communicate with executive leadership and stakeholders to report on progress and outcomes.

What are the key skills and qualifications needed to thrive as a Director of Program Management, and why are they important?

To thrive as a Director of Program Management, you need extensive experience in program and project management, a relevant degree (often in business or engineering), and proven leadership abilities. Familiarity with tools like Microsoft Project, Jira, and portfolio management software, along with certifications such as PMP or PgMP, is typically required. Exceptional communication, strategic thinking, and stakeholder management skills distinguish top performers in this role. These skills ensure the effective delivery of complex initiatives, alignment with organizational goals, and strong cross-functional collaboration.
What are the most commonly searched types of Program Management jobs in Oregon? The most popular types of Program Management jobs in Oregon are:
What job categories do people searching Director Program Management jobs in Oregon look for? The top searched job categories for Director Program Management jobs in Oregon are:
What cities in Oregon are hiring for Director Program Management jobs? Cities in Oregon with the most Director Program Management job openings:
Infographic showing various Director Program Management job openings in Oregon as of July 2026, with employment types broken down into 1% As Needed, 83% Full Time, 13% Part Time, 1% Temporary, 1% Contract, and 1% Nights. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $115,302 per year, or $55.4 per hour.
Director, Program Management, CX

Director, Program Management, CX

NICE

OR • On-site

Other

Re-posted 6 days ago


Job description

The Americas Director, Program Management is personally responsible and accountable for all services and support aspects for major accounts - acting as a single point of contact for the customer. This includes implementation, rollout, and delivery of products and services as well as business development and generating new business jointly with the sales team.

The Director is also responsible for the performance of the project management community, working closely with the Service's Director to ensure delivery as per agreed KPIs and practices.

General Roles and Responsibilities

  • Define and govern project implementation methodology, quality standards, control / governance and continuous improvement for delivered projects and practices
  • Full ownership & accountability of projects (Day 1)
  • Supporting Service's Director in developing, building and maintaining effective and highly efficient project management team and drive multi-million revenue targets
  • Oversee several accounts projects from managerial perspective, as well as personally manage projects as individual contributor
  • Closely working with sales, R&D, Project Managers and cloud teams for the delivery and successful completion of projects and activities
  • Responsible for customer satisfaction and transaction survey results conducted for project management community
  • Defining project goals and delivery plans, KPIs for project managers and objectives
  • Initial point of contact and escalation, directly responsible for the rollout/delivery of products, services and production
  • Directly responsible for improving and maintaining long-term customer satisfaction goals
  • Develop and maintain positive and productive long term working relationship with customer's business and operations managers, as trusted advisor
  • Work jointly with sales to promote and expand sales of NiCE solutions, as well as value added services such as training and consulting
  • Provide guidance to other PMs while working with the assigned major account
  • Identify, drive / executive continuous improvement initiatives that bring us long term positive impact for Major Account Program
  • Serve as an escalation point for the customer

Requirements

  • At least eight to ten years of account & customer management experience
  • At least three years of management experience
  • Knowledge of both theoretical and practical aspects of project management
    • PMI Certification is an asset
  • Contact Center industry background (Avaya, Cisco) and strong technical orientation
  • Software / solution deployment projects delivery experience in the IT world
  • Experience working in multi-culture environment, serving regional and global customers
  • Bachelor or Masters degree in IT management or Business preferred

Competencies

  • Customer Management
    • Excellent communication and presentation skills, mainly with executives
    • Understand the client business and technical environment - be a business enabler
    • Able to identify potential challenges, mitigate risks and manage escalations
  • Account Management
    • Strategic - be able to anticipate down the road initiatives with clients
    • Good business and financial understanding
    • Lead team and processes on time-on budget-on quality
  • Leadership and management
    • Ability to develop, drive, and contribute in a high performance team
    • Ability to manage a team in matrix environment
    • Ability to partner, align and coordinate with the sales team.

Key Success Factors

  • Delivery performance
  • Customer Satisfaction - internal and external
  • Business growth; new services booking and reoccurring revenue
  • Optimization of P&L