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Director Professional Jobs (NOW HIRING)

Director, Professional Services About the Role We're looking for a Director of Professional Services to lead the team that delivers Kuali's implementations, platform migrations, and consulting ...

The Director of Professional Services will oversee service delivery, operational performance, customer satisfaction, and strategic initiatives across implementation and consulting teams. This leader ...

This role reports to the Senior Director, Professional Services (Americas) and partners closely with Customer Success, Sales, and Product on pre-sales engagements, handover protocols, and continuous ...

The Sr. Director of Professional Services leads the ConnectWise Consulting organization and is accountable for predictable, high-quality execution of non-scale (high-touch, complex) consulting ...

Ping Identity is seeking a strategic and execution-focused regional Director of Professional Services, Americas. This individual will play a critical leadership role in driving bookings, delivering ...

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Director Professional information

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$36K

$79.2K

$150.5K

How much do director professional jobs pay per year?

As of Jun 9, 2026, the average yearly pay for director professional in the United States is $79,218.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,000.00 and $95,000.00 per year, depending on experience, location, and employer.

What are some common challenges a Director faces when leading cross-functional teams?

Directors often encounter challenges in aligning priorities across different departments, managing communication gaps, and balancing competing interests among stakeholders. Successfully leading cross-functional teams requires strong negotiation skills, the ability to foster collaboration, and establishing clear goals to ensure everyone is working towards the same objectives. Directors must also be adept at resolving conflicts and adapting strategies as projects evolve to maintain momentum and deliver results.

What does a Director Professional do?

A Director Professional is a senior management position responsible for leading a department or division within an organization. They set strategic goals, oversee teams, manage budgets, and ensure that projects and operations align with the company’s objectives. Directors are involved in high-level decision-making, policy development, and performance evaluation. Their role often requires strong leadership, communication, and problem-solving skills to drive organizational success.

What are the key skills and qualifications needed to thrive as a Director?

To thrive as a Director, you typically need extensive experience in management, strategic planning, and a relevant bachelor's or master's degree. Familiarity with business intelligence software, project management systems, and industry-specific tools is highly beneficial. Exceptional leadership, decision-making, and communication skills help a Director inspire teams and manage complex initiatives. These capabilities are crucial for driving organizational success and ensuring efficient achievement of company objectives.

What is the difference between Director Professional vs Project Manager?

AspectDirector ProfessionalProject Manager
CredentialsTypically requires a bachelor's degree, often with advanced degrees or certifications in the fieldRequires a bachelor's degree; certifications like PMP are common
Work EnvironmentOversees multiple teams or departments, strategic planningManages specific projects, coordinates teams to meet project goals
Industry UsageUsed in various industries for senior leadership rolesCommon across industries for project execution roles

The main difference is that a Director Professional focuses on strategic oversight and leadership across departments, while a Project Manager concentrates on planning, executing, and closing specific projects. Both roles require relevant credentials and are integral to organizational success, but their scope and responsibilities differ significantly.

What cities are hiring for Director Professional jobs? Cities with the most Director Professional job openings:
What are the most commonly searched types of Professional jobs? The most popular types of Professional jobs are:
What states have the most Director Professional jobs? States with the most job openings for Director Professional jobs include:
Infographic showing various Director Professional job openings in the United States as of May 2026, with employment types broken down into 78% Full Time, and 22% Part Time. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $79,218 per year, or $38.1 per hour.
Director, Professional Services

Director, Professional Services

Emerging Threats Pro

New York, NY • On-site

Full-time

Posted 7 days ago


Job description

About Us:

Proofpoint is a global leader in human- and agent-centric cybersecurity. We protect how people, data, and AI agents connect across email, cloud, and collaboration tools. Over 80 of the Fortune 100, 10,000 large enterprises, and millions of smaller organizations trust Proofpoint to stop threats, prevent data loss, and build resilience across their people and AI workflows. Our mission is simple: safeguard the digital world and empower people to work securely and confidently. Join us in our pursuit to defend data and protect people.

How We Work:

At Proofpoint you'll be part of a global team that breaks barriers to redefine cybersecurity guided by our BRAVE core values:

Bold in how we dream and innovate

Responsive to feedback, challenges and opportunities

Accountable for results and best in class outcomes

Visionary in future focused problem-solving

Exceptional in execution and impact

Company Overview

At Proofpoint, we have a passion for protecting people, data, and brands from today's advanced threats and compliance risks. We hire the best people in the business to:

Build and enhance our proven security platform

Blend innovation and speed in a constantly evolving cloud architecture

Analyze new threats and offer deep insight through data-driven intel

Collaborate with customers to help solve their toughest security challenges

We are singularly devoted to helping our customers protect what matters most. That's why we're a leader in next-generation cybersecurity-and why more than half of the Fortune 100 trust us as a security partner.

The Role

The Professional Services Director leads the strategy, execution, and performance of Professional Services across Americas East, supporting mid-size and large enterprise customers, Federal, and SLED segments. This role is accountable for delivery outcomes, time-to-value acceleration, and operational rigor within the region, leading an organization that includes Consultants, Service Delivery Managers, and Professional Services Managers.

In addition to regional accountability, this Director serves as the global Professional Services leader for the Collaboration Security platform, focused on platform enablement strategy, services standards, and product partnership across all regions.

This role does not own delivery execution for customers outside of Americas East. Regional Professional Services leaders retain accountability for delivery performance within their respective geographies. This Director provides global platform leadership by:

Defining implementation frameworks and consultative standards for the Collaboration Security platform

Establishing enablement strategy and capability requirements across the global Professional Services organization

Supporting delivery execution and advancing Certified Deployment Partner enablement program goals

Ensuring consistent technical depth and deployment readiness worldwide

Representing Professional Services in structured partnership with Product

Management and Engineering

Principal Consultants specializing in the Collaboration Security portfolio report directly to this Director. These senior technical leaders drive complex implementations within the region and contribute to global architectural standards, thought leadership, and platform expertise. The Director is responsible for their performance, development, and alignment to both regional delivery and global platform objectives.

The Director owns global Professional Services enablement for the Collaboration Security platform - ensuring consultants worldwide are prepared to deploy evolving product capabilities, integrations, and advanced configurations, and collaborating closely with Customer Success, TAM, and Managed Services leaders responsible for adoption and operational success.

Additionally, the Director oversees resources supporting implementation and consultative services engagements for the Data Security and Governance (DSG) program, partnering closely with the peer Director leading US West to ensure consistency across the Americas.

As the executive escalation point for Americas East and a visible global platform authority, the Director builds credibility with CISOs, CIOs, and senior security leaders. This role actively influences product roadmap direction by translating field insights, implementation friction, and customer requirements into structured feedback for Product Management and Engineering.

The Director establishes disciplined operating mechanisms across both regional execution and global platform alignment, including KPI dashboards, forecasting accuracy, capacity modeling, standardized methodologies, and formalized product feedback loops.

Your day-to-day

- Lead and develop a high-performing Professional Services organization aligned to Americas East enterprise, Federal, and SLED customers.

- Directly lead and mentor Principal Consultants and delivery managers within the region.

- Ensure successful delivery of complex SaaS cybersecurity deployments within Americas East.

- Define global services standards, consultative frameworks, and implementation guidance for the Collaboration Security platform.

- Own global Professional Services enablement strategy for platform products, ensuring worldwide delivery readiness.

- Partner with regional PS leaders to ensure alignment to platform standards and evolving product capabilities.

- Represent Professional Services in product forums, influencing roadmap priorities based on structured field input.

- Partner with CSM, TAM, and Managed Services leadership to ensure disciplined transition from implementation to adoption.

- Drive disciplined forecasting, utilization management, and capacity planning within Americas East.

- Oversee Professional Services efforts to minimize customer churn within Americas East (proactively, through strong implementation delivery, and reactively, in PS' part of get-well plans for at-risk customers)

- Serve as executive escalation lead for high-impact regional engagements..

What you bring to the team

Demonstrated success delivering enterprise-scale, multi-product platform implementations across commercial and regulated public sector environments.

Proven experience directly leading senior technical experts (Principal Consultants, Architects, or equivalent).

Strong ability to balance regional operational accountability with global platform leadership.

Experience influencing product roadmap through structured field insight and cross-functional partnership.

Deep technical credibility across collaboration security, data protection, cloud architectures, and enterprise integration ecosystems.

Strong understanding of SaaS implementation lifecycle and disciplined transition to post-implementation adoption teams.

Executive presence, with credibility across CISOs, CIOs, and senior security stakeholders.

4+ years managing managers and/or principal-level experts

8+ years of leadership experience within technical services, cybersecurity, or SaaS organizations.

Why Proofpoint?

At Proofpoint, we believe that an exceptional career experience includes a comprehensive compensation and benefits package. Here are just a few reasons you'll love working with us:

  • Competitive compensation

  • Comprehensive benefits

  • Career success on your terms

  • Flexible work environment

  • Annual wellness and community outreach days

  • Always on recognition for your contributions

  • Global collaboration and networking opportunities

Our Culture:

Our culture is rooted in values that inspire belonging, empower purpose and drive success-every day, for everyone.

We encourage applications from individuals of all backgrounds, experiences, and perspectives. If you need accommodation during the application or interview process, please reach out to accessibility@proofpoint.com.

How to Apply

Interested? Submit your application along with any supporting information- we can't wait to hear from you!

Consistent with Proofpoint values and applicable law, we provide the following information to promote pay transparency and equity. Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets as set out below. Pay within these ranges varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate. The range provided may represent a candidate range and may not reflect the full range for an individual tenured employee. This role may be eligible for variable compensation and/or equity. We offer a competitive benefits package, including flexible time off, a comprehensive well-being program with two paid Wellbeing Days and two paid Volunteer Days per year, plus a three-week Work from Anywhere option.

Base Pay Ranges:

SF Bay Area, New York City Metro Area:

Base Pay Range: 200,300.00 - 293,810.00 USD

California (excludes SF Bay Area), Colorado, Connecticut, Illinois, Washington DC Metro, Maryland, Massachusetts, New Jersey, Texas, Washington, Virginia, and Alaska:

Base Pay Range: 167,300.00 - 245,355.00 USD

All other cities and states excluding those listed above:

Base Pay Range: 152,900.00 - 224,235.00 USD