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Director Product Support Jobs (NOW HIRING)

Kobie Marketing

Director, Product

Raleigh, NC

$226K - $237K/yr

We understand the importance of work-life balance and support our team with: Flexible Time Off to ... As Director, Product you will define what Kobie's data platform means as a market-facing product ...

Kobie Marketing

Director, Product

Indianapolis, IN · Remote

$238K - $249K/yr

We understand the importance of work-life balance and support our team with: · Flexible Time Off ... As Director, Product you will define what Kobie's data platform means as a market-facing product ...

CData Software, Inc.

Director, Product Operations

$238K - $249K/yr

This role gives teams the structure, visibility, and support needed to deliver innovative products ... Director, Product Operations will help shape the future operating model of CData's Product ...

BioRobotics

Director, Product Management

San Jose, CA · On-site

$130 - $180/hr

Director, Product ManagementSkip to main content#Director, Product Management page is loaded ... Recruit, retain, and develop talent to support organizational growth.**Product Lifecycle Management*

STULZ USA

Director of Product Support

Frederick, MD · On-site

$145K - $175K/yr

The Director of Customer Support and Field Services leads a national, multi-functional team ... Develop service readiness strategies to support product launches and high-demand markets ...

Welbehealth

Director, Product Management

Los Angeles, CA

$159K - $223K/yr

The Director, Product Management leads product strategy, roadmap development, and execution across critical care delivery platforms and solutions that support WelbeHealth's growth objectives. This ...

CND Life Sciences

Director, Product Management

Scottsdale, AZ · On-site

$235K - $246K/yr

Description Director, Product Management The Director, Product Management serves as the commercial ... Support development of utilization programs, growth initiatives, and future market expansion ...

Agropur

Director Product Innovation

Eden Prairie, MN · On-site

$153K - $192K/yr

We are looking for a Director Product Innovation in Eden Prairie, MN . The Director Product ... Identify and nurture relationships with academic experts who can provide support to Agropur ...

Rust-Oleum

Product Support Representative

Kenosha, WI · On-site

$23 - $25/hr

Manager, Product Support Group Direct Reports/Manages others: No Weekly Schedule: Hours are 9:00am - 5:30pm (training hours 8:00am - 4:30pm) Rust-Oleum Corporation is a worldwide leader in protective ...

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Director Product Support information

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$71.5K

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How much do director product support jobs pay per year?

As of Aug 15, 2026, the average yearly pay for director product support in the United States is $173,361.00, according to ZipRecruiter salary data. Most workers in this role earn between $155,000.00 and $190,500.00 per year, depending on experience, location, and employer.

What is a director product support?

A Director of Product Support oversees the customer support and technical service teams to ensure efficient resolution of product-related issues. They develop support strategies, improve service processes, and collaborate with product and engineering teams to enhance customer experience. This role requires leadership, problem-solving, and strong communication skills to manage teams and support operations effectively.

What are the key skills and qualifications needed to thrive as a director product support?

To thrive as a Director Product Support, you need extensive experience in product support or technical service management, strong problem-solving abilities, and a proven track record of leadership, often supported by a relevant bachelor's or master's degree. Familiarity with customer relationship management (CRM) platforms, product lifecycle management tools, and ITIL or Six Sigma certifications is highly advantageous. Excellent communication, cross-functional collaboration, and strategic thinking are essential soft skills for this role. These competencies ensure the effective delivery of support, continuous service improvement, and alignment between customer needs and organizational goals.

What are the typical challenges faced by a director product support and how can they be addressed?

Directors of Product Support often encounter challenges such as coordinating complex support operations across multiple teams, maintaining high customer satisfaction while managing resource constraints, and keeping up with rapidly evolving product updates. To address these challenges, effective communication, robust process frameworks, and proactive team training are essential. Additionally, leveraging technology to streamline support workflows and regularly analyzing customer feedback helps identify areas for continual improvement. Embracing cross-department collaboration ensures alignment between product development, engineering, and support, leading to enhanced customer experiences and operational efficiency.

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Director Product Support jobs near you
Infographic showing various Director Product Support job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $173,361 per year, or $83.3 per hour.

Director Product Innovation

Agropur Cooperative

Eden Prairie, MN • On-site

$153.70 - $192.10/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 23 days ago

Job description

## Director Product InnovationApplylocations: USA Minnesota Eden Prairietime type: Full timeposted on: Posted Todayjob requisition id: JR33533## **Job Type:**RegularPeople are at the heart of our success. Our culture encourages collaboration, transparency, and accountability in order to generate value and achieve sustainable results. Being part of the team means committing to an environment where everyone’s impact truly matters.*At Agropur, each role aims to generate value and have a tangible impact on collective performance.*## ## **Context to maximize your impact:*** **Salary range 008: $153,700 - $192,100**(Salary will be determined based on skills, education, training & experience related to the position.)* Work Schedule: Monday-Friday* Medical, Dental, Vision, Life, Short and Long-term Disability Insurance* 401(k) with 7% company contributions* 3 weeks Paid Time Off* Paid holidays and 2 floating holidays* Paid parental leave* Advancement Opportunities## ## ## **Where you will drive value:**We are looking for a **Director Product Innovation** in **Eden Prairie, MN**.The Director Product Innovation provides oversight to the operations of the Protein Applications Center and serves Agropur Ingredients as the technical expert in whey-derived ingredients. This role provides direction to the product development activities using Agropur’s ingredient portfolio, guiding the sales team with innovative ideas, and trouble-shooting customer challenges.* Manage direct reports, including hiring, providing annual reviews, training opportunities, project management, experimental design, coaching, guidance in travel for customer visits, plant trials, effectiveness of communication, collaboration and outlining succession management activities as needed.* Provide leadership to keep the team members engaged, motivated, informed, and well trained to meet the current and future needs of Agropur.* Provide guidance to the team members in product development to match the evolving market needs and consumer preferences.* Integrate with sales team to understand customer and product development needs in various geographical areas.* Participate in dialog with customers to explore innovations and offer support.* Collaborate with marketing to provide technical leadership.* Identify and nurture relationships with academic experts who can provide support to Agropur’s ingredient research.## **What will enable you to have an impact:*** Master’s Degree in Food Science or related field required.* Ph.D. in Food Science or related field preferred.* Equivalent combination of education and/or experience may be considered.* Five plus (5+) years of experience in product development with proteins, preferably milk-derived proteins, required.* Three plus (3+) years of experience in people management or supervisory responsibilities required.*This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities, as management may deem necessary from time to time.***A role aligned with what creates the greatest collective impact.**#CH-1## *AA/EEO – Minority/Female/Disability/Veteran/Sexual Orientation/Gender Identity**Agropur welcomes people from all backgrounds and origins. We are proud to be an employer with a diverse community and are committed to providing a respectful and inclusive experience for all employees and applicants. We will work with candidates who request accommodation. Please note that an adequate knowledge of French is required for positions in Quebec.*Agropur uses artificial intelligence technology to assist our recruiters in screening, assessing, or selecting applicants for this position.*In this text, the use of the masculine gender to designate persons is intended only to lighten the text.*Text key word ''**Agropur'**' to 608-564-5884 **to apply by SMS**! #J-18808-Ljbffr

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