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Director Process Improvement Jobs in Reston, VA (NOW HIRING)

Marriott

FLEX Director, Business Process

Bethesda, MD · On-site

The Flex Director, Business Process is a key member of the Associate Experience + Business Process ... growth and improvement. The team manages process transformation projects and stewards the ...

Peraton

Business Process Analyst - Senior

Chantilly, VA · On-site

$86K - $138K/yr

Evaluate current- and future-state performance to guide continuous improvement. Stakeholder ... Direct FAA or NAS configuration management experience. * Familiarity with aviation operations, air ...

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Director Process Improvement information

See Reston, VA salary details

$51.5K

$118.1K

How much do director process improvement jobs pay per year?

As of Jul 8, 2026, the average yearly pay for director process improvement in Reston, VA is $113,240.00, according to ZipRecruiter salary data. Most workers in this role earn between $117,600.00 and $117,600.00 per year, depending on experience, location, and employer.

What are some common challenges faced by Directors of Process Improvement, and how can they effectively address them?

Directors of Process Improvement often encounter challenges such as resistance to change, aligning cross-functional teams, and ensuring consistent process adoption across departments. To address these issues, it's important to foster open communication, provide clear data-driven justifications for changes, and involve key stakeholders early in the process. Building strong relationships and providing ongoing training can also help drive successful implementation and long-term process improvements.

What does a director of process improvement do?

A director of process improvement oversees initiatives to enhance operational efficiency and effectiveness within an organization. They analyze existing processes, identify areas for optimization, and lead teams to implement changes using methodologies like Lean or Six Sigma. This role often requires strong leadership, project management skills, and a deep understanding of business operations.

What jobs make around $100,000 a year?

For a Director of Process Improvement, salaries around $100,000 are common in industries such as manufacturing, healthcare, and technology. These roles often require strong analytical skills, process management experience, and sometimes certifications like Six Sigma or Lean. Salary levels can vary based on location, company size, and individual experience.

What jobs focus on process improvement?

Jobs that focus on process improvement include roles such as Process Improvement Manager, Lean Six Sigma Consultant, Business Analyst, and Operations Manager. These positions involve analyzing workflows, identifying inefficiencies, and implementing strategies to enhance productivity and quality, often utilizing tools like Six Sigma, Kaizen, or Lean methodologies.

What are the key skills and qualifications needed to thrive as a Director of Process Improvement, and why are they important?

To thrive as a Director of Process Improvement, you need expertise in process optimization methodologies (such as Lean, Six Sigma), strong analytical skills, and typically a relevant bachelor's or master's degree. Familiarity with process mapping tools, data analytics platforms, and industry-recognized certifications like Six Sigma Black Belt are highly valuable. Exceptional leadership, change management, and communication skills distinguish top performers in this role. These competencies are crucial for driving continuous improvement, achieving organizational efficiency, and successfully leading cross-functional teams through complex change initiatives.

What jobs pay 500,000 a year in the US?

In the US, executive roles such as Chief Executive Officers, Chief Financial Officers, and other C-suite positions often have annual compensation exceeding $500,000, especially in large corporations. High-level roles in investment banking, private equity, and specialized medical or legal fields can also reach or surpass this level, often combined with bonuses, stock options, or profit sharing. These positions typically require extensive experience, advanced degrees, and leadership skills.
What job categories do people searching Director Process Improvement jobs in Reston, VA look for? The top searched job categories for Director Process Improvement jobs in Reston, VA are:
What cities near Reston, VA are hiring for Director Process Improvement jobs? Cities near Reston, VA with the most Director Process Improvement job openings:
Director Process Improvement jobs near you
Infographic showing various Director Process Improvement job openings in Reston, VA as of July 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, 1% Temporary, and 1% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $113,240 per year, or $54.4 per hour.
Senior Director, Process Management- Workforce Operations & Enablement (Hybrid)

Senior Director, Process Management- Workforce Operations & Enablement (Hybrid)

Capital One

Mclean, VA

Full-time

Posted 15 days ago

Capital One rating

7.8

Company rating: 7.8 out of 10

Based on 143 frontline employees who took The Breakroom Quiz

72nd of 145 rated banks

Job description

Senior Director, Process Management- Workforce Operations & Enablement (Hybrid)

As the Senior Director of Workforce Operations & Enablement for the Capital One contact center, you will lead an organization of process managers, directors, and analysts to deliver workforce services governing the International Card Agent Servicing workforce, improve network efficiency and health, and drive results across Capital One. Reporting directly to the VP of Workforce & Network, you will oversee one of the key workforce pillars, leading teams dedicated to short term planning, scheduling, network health, and workforce infrastructure; and managing critical investments in data and modernizing our core systems.

Responsibilities of this role may include:

  • Leading moderate to large size teams to drive complex workforce processes

  • Designing, developing, and managing process initiatives to improve business outcomes, and invest in core & data infrastructure.

  • Working closely with Operations leaders to monitor and take action on network health.

  • Partnering cross-functionally with Product, Tech, Operations and Business analysis teams to provide strategic and tactical thought partnership in joint initiatives.

  • Building relationships and collaborating with key stakeholders to ensure delivery of commitments

  • Serving as subject matter expert on a workforce process improvement initiatives

Location: This role is hybrid, where you will be expected to spend 3 days per week working in office and the remainder of the week working virtually.

Basic Qualifications:

  • Bachelor's Degree or military experience

  • At least 7 years of experience in Process Management

  • At least 7 years of experience in People Management

  • At least 4 years of experience in strategic planning

  • At least 2 years of experience using Google Suite or Microsoft Office

Preferred Qualifications:

  • Master's Degree

  • BPM, PMP, Lean, Agile, or Six Sigma certification

  • Workforce management experience, ideally in supply planning and network management

  • 8+ years of experience in Process Management

  • 8+ years of experience in People Management

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

Chicago, IL: $208,800 - $238,300 for Sr. Director, Process Mgt


McLean, VA: $229,700 - $262,100 for Sr. Director, Process Mgt


New York, NY: $250,600 - $286,000 for Sr. Director, Process Mgt


Richmond, VA: $208,800 - $238,300 for Sr. Director, Process Mgt


Riverwoods, IL: $208,800 - $238,300 for Sr. Director, Process Mgt







Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at theCapital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

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